Avis clients sur AnyDesk

4,6 (1 344) Écrivez votre avis !

En savoir plus sur AnyDesk

AnyDesk est le logiciel de bureau distant le plus rapide au monde actuellement disponible sur le marché. Il est idéal pour le partage de bureau, l'assistance à distance et la présentation web.

En savoir plus sur AnyDesk

Avantages :

The software uses barely any space and runs super smooth in any device. The user interface is clean and simple which is suitable even for beginners.

Inconvénients :

Whenever you have a weak internet connection it takes longer and it lags a bit.

AnyDesk - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,3
Fonctionnalités
4,5
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,9/10

AnyDesk a reçu une note globale de 4,6 étoiles sur 5 d'après 1 344 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (1 344)

Audrey
Designer Cuisiniste (Canada)
Design, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Anydesk est la meilleure plateforme pour connection à distance

5,0 il y a 4 semaines Nouveau

Commentaires : Mon expérience est super bonne. Je l’utilise chaque fois que je travaille de la maison donc c’était important pour moi que je trouve un logiciel aussi performant.

Avantages :

Ce que j’ai apprécié de ce logiciel est que premièrement il est gratuit. Deuxièmement il est vraiment facile de comprendre comment il fonctionne. Tout le monde le comprendrait facilement. Tu peux même connecter tes deux écrans. Vraiment je le recommande.

Inconvénients :

Pour être honnête au début c’était la connexion de mon deuxième écran d’ordinateur du bureau. Je n’y arrivais pas, mais j’ai trouvé comment en recherchant d’autres avis sur internet et maintenant je n’ai plus ce problème.

Kouadio franck arnold
Kouadio franck arnold
Informaticien (Côte d’Ivoire)
Utilisateur LinkedIn vérifié
Internet, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Formidable

4,0 il y a 4 semaines Nouveau

Avantages :

Cet logiciel a une facilité de prise en main pour avoir accès à distance d'autres ordinateurs et résoudre certains problèmes

Inconvénients :

Rien à signaler pour le moment marche bien

Chris
Chris
agent de diffusion (Côte d’Ivoire)
Utilisateur LinkedIn vérifié
Médias de diffusion, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

critique de l'application AnyDesk

3,0 il y a 3 mois

Commentaires : connexion a distance a d'autre ordinateurs connecté au réseau internet.

Avantages :

facile d'accès et surtout des paramètres facile a configurer et a déployer.

Inconvénients :

difficultés d'adaptation lorsque la liaison Ethernet est moins rapides, corriger les bugs de connexion comme les problèmes d'accès a un ordinateurs distant, plantage du logiciel en pleine activité.

Audrey
Social media manager (Côte d’Ivoire)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Super pour piloter son ordinateur à distance

4,0 il y a 3 mois

Commentaires : Ce qui est trop bien, c'est que je peux ne pas aller au bureau mais être là tout de même d'une certaine façon. Si je suis bloquée à la maison, je peux quand même travailler sur mon ordi du bureau à partir de mon ordinateur perso... c'est révolutionnaire.

Avantages :

J'adore trop le fait que je puisse piloter mon ordinateur à distance à partir d'un autre ordinateur.

Inconvénients :

c'est un peu lassant le fait qu'il faut forcément que quelqu'un intervienne pour qu'on puisse se connecter à distance. En gros c'est impossible de piloter s'il n'y a personne pour accepter la demande de connexion de l'ordinateur absent.

Jean Patrick
Président (France)
Organisme social ou civique, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

La simplicité

5,0 il y a 3 mois

Avantages :

Facile à mettre en oeuvre, c'est l'outil idéal pour se faire dépanner

Inconvénients :

Je n'ai pas constaté de points faibles, bien au contraire.

Utilisateur vérifié
assistante de direction (Maroc)
Utilisateur LinkedIn vérifié
Immobilier, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

outils a distance parfait

5,0 il y a 2 mois

Avantages :

ce produit a été très facile à utiliser, je le recommande vivement..

Inconvénients :

y a pas de points faibles.

Ramunas
Ramunas
Engineer (Lituanie)
Utilisateur LinkedIn vérifié
Construction, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Best remote desktop app (free version)

5,0 il y a 2 mois

Commentaires : I will use it till it is available free. After that I might buy paid version if it would be affordable.

Avantages :

It is free. Haven't had any time limits or at least haven't used as long on one connection.

Inconvénients :

Sometimes tricky to control mouse on remote desktop. Not sure the reason but it sometimes doesn't allow to control for a fer seconds.

Juan Carlos
Especialista Técnico (Équateur)
Agriculture, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

La herramienta mas usada para el soporte remoto.

5,0 il y a 2 semaines Nouveau

Commentaires : Es una herramienta sencilla y muy práctica, tiene muchas funciones y se lo puede utilizar para dar soporte remoto, usar máquinas a distancias, etc. Su versión gratruita es bastante buena pero para empresas se recomienda adquirir la licencia, en especial por las funciones de seguridad.

Avantages :

Es muy sencillo de instalar, genera un código que permite conectarme al usuario remoto, es bastante ligero y no consume ancho de banda en exceso. Es la herramiena mas usada para el soporte remoto. Su precio es bastante bueno.

Inconvénients :

Se han detectado problemas de seguridades por lo se recomienda no dejarlo activo todo el tiempo, sino que cuando ya no sea necesario inactivarlo.

Nasim
Advisor (Inde)
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

How I used anydesk

3,0 le mois dernier Nouveau

Avantages :

Well most like option in anydesk is its accessibility, it has complete option to choose how you need to use the anydesk. Moreover IP filter option is just amazing.

Inconvénients :

Least like things about anydesk is once we connect to remote system it shows screen size very small and there is no option to make it large.

valerio
it manager (Italie)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Mac and Windows without problem

5,0 il y a 3 mois

Commentaires : Optimum! Can easy connect Mac and windows without trouble, free version is the best for the segment (no ads, no buy request). For a quick connection to customers is the best choice

Avantages :

Easy to use, easy to suggest to any customer, no installation required for remote assistance

Inconvénients :

Function menu too little, not easy to find

Miguel
Marketing Manager (Portugal)
Vente au détail, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

How anydesk allows me work and assist other people remotely

5,0 il y a 2 mois Nouveau

Commentaires : It is a great program, you can define the input quality vs performance, you can record sessions, program everything you might need to work or assist someone remotely.

Avantages :

The ability it gives me to work from home, which something i highly appreciate having in account i have to do 70+km on a daily. The ability to help people remotely.

Inconvénients :

I don't think there's anything i disliked, honestly.

Miguel
Miguel
Desarrollador de Software (Argentine)
Utilisateur LinkedIn vérifié
Développement de programmes, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

AnyDesk.. el reemplazo definitivo para TeamViewer.

4,0 il y a 2 mois Nouveau

Commentaires : anydesk evita tener que estar delante de cualquier dispositivo que se desee operar. Ideal para trabajos remotos y salidas de apuros.

Avantages :

La facilidad de conectarse a otro equipo que ejecuta un cliente/servidor prácticamente "portable" , sin necesidad de instalar nada, con un número único provisto por el software. la existencia de la version para otros dispositivos (como Android), asi que se puede hacer asistencia remota desde un celular o tablet. y viceversa.

Inconvénients :

no me gusta el chat ... es poco practico. Le agregaría una funcionalidad de chat de voz o llamada, lo cual seria muy util para hablar con la persona asistida.

Raj
Raj
Software Developer (Inde)
Utilisateur LinkedIn vérifié
Logiciels, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Seamless remote device access using AnyDesk

5,0 le mois dernier Nouveau

Avantages :

AnyDesk allows connecting with another person's device remotely from anywhere which helps in assisting them with any issues that they are facing. The dashboard is user-friendly and the application is easy to use and set up. It is compatible with mobile devices as well.

Inconvénients :

It requires a high-speed internet connection. Otherwise, the application starts lagging a bit if the internet speed goes down.

Eduardo
Técnico (Uruguay)
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Anydesk para mi... el mejor

5,0 le mois dernier Nouveau

Commentaires : Excelente software, pequeño, lo uso desde mi móvil o pc.

Avantages :

La facilidad de uso, es amigable con el cliente, fácil de encontrar en la web e implementar en cualquier equipo... la seguridad que le da a ll cliente al momento de brindar el acceso remoto.

Inconvénients :

No tengo ninguna queja del producto, es funcional en todos los aspectos de mi trabajo

Leri
Leri
Content creator (Afrique du Sud)
Utilisateur LinkedIn vérifié
Rédaction et correction, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Anydesk

4,0 le mois dernier Nouveau

Avantages :

Anydesk has a user friendly interface and is easy to use. It can be very effective for remote access and providing support.

Inconvénients :

The copy paste function can be tiresome, would be easier to have a simply drag and drop feature for file sharing

Shilpa
Technical Sales Engineer (Émirats arabes unis)
Fabrication électrique/électronique, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Anydesk- Professional and Efficient Remote Desktop Control Tool

5,0 il y a 4 mois

Commentaires : The overall experience is outstanding and this tool is highly recommended.

Avantages :

-Anydesk is one of the best softwares which can be used to access desktops or even mobiles remotely. It is thus an effective and useful tool for working from home thus saving time & travel . -Easy to install and use -Free version and paid versions are available. Paid version is not too expensive. -Connection can be established fast and there is no time limit for the session usage -If we want to access any desktop remotely ; we need to send a request and any person at the other end should accept this request in the desktop in order to establish a connection and start screen sharing. Automatic connection by just entering a simple password is also possible by changing the security settings. - This software helps IT people to check and resolve PC issues remotely which is a great feature . Hence the overall experience is outstanding .

Inconvénients :

There are numerous pros and hardly any cons to be specially mentioned. We just need to take care of following points: -Sometimes , the session gets disconnected due to low connectivity and once the connection becomes stable ; automatic connection is not established. We need to manually connect again. -There are chances of misuse and hacking are if we move away without disconnecting the established connection. So we need to be careful. -While accessing your office PC remotely using Anydesk, the window may seem to look smaller and difficult to work with. The screen resolution and settings needs to be adjusted to solve this .

Robert
Robert
Marketing Director (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A fast & simple remote access

5,0 il y a 8 mois

Commentaires : Anydesk allows me to monitor and fix any issue on other devices without the need to move from my office, I can transfer files directly from one PC no another and I don’t need to upload them to a platform and then download them, allowing me to speed up my work, with Anydesk I can access with my laptop or just connect with my iPhone, On the other hand, if I need a document of great importance, it is enough that I have my ID number of my computer to be able to access it and transfer files or document.

Avantages :

I like this remote desktop software since I can access a computer from a mobile or another computer only with the ID that Anydesk provides to the device in a unique way to the computer that we want to access, no matter where you are, with Anydesk you can connect and manage the other device as if you were behind. The time it takes to set up the software and learn how to use it is minimal. Within 10 minutes, you can install and start using it. and it supports numerous devices and platforms, which is a significant plus.

Inconvénients :

What I don't like about Anydesk is that it doesn't have audio call communication with the other device, this would be a useful tool.

Abdul
Abdul
Senior Officer (Bangladesh)
Utilisateur LinkedIn vérifié
Fabrication électrique/électronique, 501-1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

AnyDesk saved my grades by the Bell!

5,0 il y a 10 mois

Commentaires : I am overall satisfied with AnyDesk. Although there are many areas of improvement, it meets my current IT demands and makes me feel relaxed in high-pressure situations.

Avantages :

I came home with my new Laptop and a pen drive filled with SolidWorks3D installation files, adamant to install and complete a project overnight - which will ensure my passing grade in my Master thesis. But Alas! The crack files got corrupted due to safety reasons and I got panicked. My intentions were to follow youtube tutorials and complete the whole installation process as per instruction. However, I called my remote friend and flagged him my distress signal. He laughed and asked me to install AnyDesk, on which I had no idea before. He not only instantly transferred his crack file to me without any interruption, but also installed the whole software like it was nothing. I was spellbound about the AnyDesk features - its swiftness, user-friendliness, transferability, and above all its ease to control. I have used other remote softwares before, but none of them is comparable to AnyDesk. It is pure love.

Inconvénients :

I feel like there should be some control where the user can select multiple folders of files that would be invisible to the other end-user. Also, audio features could be added to ease the communication. There are also some safety risks such as remote file transfer capability - I think every time the user enters into a folder or transfers files, remote authorization should be provided from another end.

Muhammad
YouTuber, Freelancer (Pakistan)
Internet, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

AnyDesk, Best Remote Access Tool Ever

5,0 l’année dernière

Commentaires : Well, Everybody knows that the AnyDesk is almost good at all but I would like to share my experience too.
I'm using the AnyDesk on the Business level as well as on Personal Level. I use to connect with family and friends computers and at the business level, I use to deal with my clients through AnyDesk. Honestly, I never got into trouble, The thing that you will like most In the AnyDesk is, Keeps working on a low internet connection.
You can also use this software to control multiple systems but definitely, you will need a good internet connection and AnyDesk will keep working smoothly.
Now if you are thinking of Remote control software, then definitely the AnyDesk is going to meets all your requirement. You can access your team computer at once or you may connect with your home computer without any hesitation. AnyDesk will not host any of your files and your whole session will be secured and visible only to you.
I will highly recommend you to start using the AnyDesk instead of using third-party cheap and local software.

Avantages :

Applying restrictions to anyone during the whole meeting is one of my favorite ones. I use this feature on a daily basis to restrict screen sharing for a joined partners. As I have created meetings to lecture my clients, so I would like to share my screen only. That's why I always use to restrict all other participants from sharing their screens. Another feature I liked most in the AnyDesk is File Sharing without any hosting. This is a good thing that the AnyDesk software is not going to host our shared files on its server or on any server. Many peoples or using AnyDesk just for secure file sharing without getting hosted, Because some files contain personal data and need to be secure. In fact, this is also a reason that why I'm still using AnyDesk. Moreover, the Feature of the controlling system at once is also amazing at all, there is no long procedure for connection with multiple systems. All we need to do is create a System ID and Password. And I can access multiple systems at once without any hesitation, and the AnyDesk is not going to crash.

Inconvénients :

I'm using The AnyDesk for a long time and I have a good experience with it. But honestly, I have some objections that some feature needs to improve. First of all, I don't like generating random passwords and a random system ID. It should ask by the user for creating the desired password and the desired ID. And it should ask for once, Whenever I start the AnyDesk software, it is going to create a random password each time. And each time I need to connect with the client's system, I will ask him to share his Anydesk details first. And this thing is going to create doubt in my client's mind about my skills, and he will think that I'm not as professional as he was looking for. Secondly, sometimes it keeps showing me connection errors while my client is waiting for a demo through the remote desktop protocol on his own system. This thing always wastes a lot of time and leads me to lose my client sometimes. I hope that the respected team of the AnyDesk will have a look at this problem and will make it better for future use.

Arun
Arun
Manager (Inde)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best cross platform remote desktop tool

5,0 l’année dernière

Commentaires : Stellar and reliable performer for remote access specially during work from home scenario. My IT team could help me easily though I was more than 1000 miles away from my office. The user interface is intuitive. Works really well on mobile devices. With AnyDesk my office is just a click away.

Avantages :

Ease of use, AnyDesk is fairly is easy to set up even for a first time user. The User Interface is simple and it is easy to navigate through the menu options. Stable and Reliable, this is very important while you are working from home, miles away from your office. AnyDesk is a stellar performer in this regard. Virtual Conferencing is one of the best feature available with AnyDesk which helps to share and discuss my ideas with team members remotely. Ability to control your remote Personal Computer through mobile device- This nifty feature is helps us to access remote computers through the AnyDesk mobile application. Users can use the app to perform task like file transfer, shut down or restart a PC. Whitelist- is a feature which authorizes only selected users to access your remote PC. This is a great security feature prevents unauthorized access to sensitive data. Keyboard shortcuts are easy to use and assign. Works fairly well on low bandwidth internet connections

Inconvénients :

Having used AnyDesk for almost two years I haven't come across a con that can be deal breaker.

Youssef
Youssef
Chief Technology Officer (Liban)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Very fast and light weight remote support tool

5,0 il y a 2 ans

Commentaires : Anydesk is very easy to setup at client computers especially for non-tech savvy users. Setting up unattended access is also very simple. Remote access through anydesk is quick, doesn't require a very fast connection and you can use it to transmit also sound from the remote computer

Avantages :

Anydesk is very light weight and very quick to start. Users can download it and run it without the need to install it and the initial setup is not complicated

Inconvénients :

Running anydesk on mac for the first time can be a bit tricky for non-experienced users as they need to go to system preferences and allow access to anydesk

Utilisateur vérifié
Consultant (Italie)
Utilisateur LinkedIn vérifié
Services financiers, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Looking for a new way of managing your TV Box?

4,0 il y a 2 ans

Commentaires : Easy to set up, almost immediate to learn (although some advanced and useful functions, e.g. file transfer across machines, may take a while to be come familiar with), value-for-money (there are lots of free functions you can try before you invest on the premium version). Well-done!

Avantages :

AnyDesk is mostly used for remote user assistance and service ticket management. Still, I find it very effective with dealing with my Android TV box. Like most TV boxes, it has got no keyboard and navigating through menus may be cumbersome. By installing AnyDesk (which has a free, cross-platform version with lots of features) on both the TV box and my Windows 10 PC, I can use the latter (with its keyboard and touchpad) to install and customise apps on the former. If you use your TV box with complex media management pieces of software like Kodi or Plex, you know how much time and care they require to fully configure all functions and parameters. Bridging your PC to your TV box with AnyDesk really makes it a breeze. Once you have become familiar with AnyDesk, there are many more functions that you may enjoy. You can e.g. use it to provide assistance on someone else's PC without leaving home (something I found very valuable in times of lockdown) and even to record short sessions where you teach users how to solve frequent issues on their machines.

Inconvénients :

Emulating Android special keys on a PC keyboard may be complex and hard to remember. Installing on Android machines requires an additional component that is hardware-dependent: although this is pretty straight-away on most machine, it may prove complex on less wide-spread models. Finally, of course, some advanced functions are premium only, but this is only fair. Overall, I can't see any major flaws in AnyDesk, although I must say that I am not using it for professional use. If you plan to use it to manage a custom help centre with tens of supported users, you may want to check another review before you buy the premium version.

Renato Monteiro
Renato Monteiro
Diretor de tecnologia (Brésil)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

O anydesk é uma excelente ferramenta mesmo na versão gratuita

5,0 il y a 2 ans

Commentaires : Utilizo o anydesk para acesso remoto e suporte de TI em clientes e amigos há mais de 2 anos e estou muito satisfeito com o produto. A versão gratuita já oferece todo o necessário para essa atividade, é possível realizar várias sessões simultaneamente e o produto não fica tentando forçar a compra de uma licença através da práticas como limitar o tempo de acesso.

Avantages :

O acesso é simples mesmo a computadores onde o produto não está instalado, basta realizar o download do arquivo no computador que será acessado e executá-lo sem a necessidade de instalação. O acesso pode ser realizado mediante a autorização do usuário no computador remoto ou mediante uma senha pré-definida (requer instalação). Mesmo na versão gratuita as funcionalidades disponíveis são suficientes para a maioria das necessidades de acesso remoto, incluindo visualização da tela remota, controle do computador remoto, transferência de arquivos e compartilhamento da área de transferência.

Inconvénients :

Não há disponível para compra uma versão lifetime, as opções de compra envolvem somente assinatura mensal. Os preços da licença por serem em dólar resulta em um custo alto para o público brasileiro. A versão mac não possui todas as opções de personalização da configuração disponíveis na versão windows.

Utilisateur vérifié
CEO (Brésil)
Utilisateur LinkedIn vérifié
Production audiovisuelle, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Anydesk - You are in control

5,0 il y a 2 ans

Commentaires : Daily I use Anydesk for remote work because I am in Home Office. I also support clients with the software and even computers from the company where I work. I can access computers from anywhere at any time due to being multiplatform, operating via Windows, Linux and mobile. Anydesk is indispensable in my day-to-day.

Avantages :

Anydesk is very easy to use software, allowing remote control of several computers at the same time. Very light and safe, facilitating support for customers, being possible to use the desktop and mobile version. Among the various features of the software, the following stand out: - Possibility of simultaneous access to several computers; - Secure access via authentication password; - Multiplatforms, being possible to run on Windows or Linux and mobile computers. - Minimum necessary accessible requirements; - Screen capture to identify problems; - File transference; The program perfectly complies with its proposal to be a fast and secure application.

Inconvénients :

The only flawed point I notice is that the software allows remote control of the computer simultaneously by more than one application. In my opinion, this is not very safe, as it would allow for badly designed hacker control. For this possibility, there should be two-factor authentication to increase security, such as sending SMS or email. This is the only downside of the software.

Rodrigo
Owner (Brésil)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Great but still expensive

4,0 il y a 2 ans

Commentaires : All software reliable for this purpose seems to live in unreality, they are too expensive. But you need them, as going to your customer is expensive and often inconvenient. Anydesk has a fast learning curve, our users and customers found it easy to use. It also lacks to be able to buy in local currency, without variations of the dollar. Apart from the cost, it works very well for us.

Avantages :

Less expensive than more equivalent competitors, easier to buy, stable, easy to use. Quite used by several providers.

Inconvénients :

Expensive, very expensive! An option to buy in local currency is missing. There could be a cheaper option with only remote access. Micro companies use only written chat + file exchange + remote access, the rest is perfumery or resources for large companies, which are more expensive.