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En savoir plus sur Salesflare

Salesflare est un outil intelligent de CRM pour les petites et moyennes entreprises B2B qui vendent plus avec moins de travail.

En savoir plus sur Salesflare

Avantages :

I also like the ability to easily take notes and forecast sales based on my pipeline activity.

Inconvénients :

Price is high, could be 9 dollars year so small business could afford to pay for the tool and use it.

Salesflare - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,9
Fonctionnalités
4,5
Rapport qualité-prix
4,8

Probabilité de recommander le produit

9/10

Salesflare a reçu une note globale de 4,7 étoiles sur 5 d'après 138 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (139)

Dominique
Dominique
Chief Conductor (Belgique)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

The CRM for the rest of us

5,0 il y a 4 ans

Commentaires : The visual overview, inetgration woth other systems is key in software nowadays: you all get this with SF!

Avantages :

Having all your former contacts and conversations available from the start of using Salesflare is really a time saver!

Inconvénients :

No integration (yet) with Messenger apps since a lot of client and prospect conversation is done with messenger apps nowadays

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Easiest to use CRM

4,0 il y a 5 ans

Commentaires : Support has always been so fast and helpful. I bought this through an AppSumo lifetime deal and have had conversations via chat with founders (I think). They really helped me understand how to use this software for my specific need - a music school with students as the accounts.

Avantages :

Automatically tracks your inbox so that you can easily convert any contact into an account. Then, you can start tracking opportunities.

Inconvénients :

Originally, I had to figure out how to import my existing contacts. That was not easily understood - apparently, they expect it to just happen over time with instant Gmail tracking. However, they did a manual import for me.

Réponse de l'équipe de Salesflare

il y a 5 ans

Hey! Contacts get created automatically based on your inbox and calendar. This happens at the initial sync and then progressively over time. If you like to have contacts imported from elsewhere too, then we're always more than happy to help. Just hit us up on the chat, but it looks like you already did!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Produits pharmaceutiques, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

On the right path

3,0 il y a 6 ans

Commentaires : Salesflare seems very promising and I believe they are on the right path. It might be just a little bit longer until it can compete with larger CRMs but they have done well with their integrations and some of the key features.

Avantages :

I like the visualization the most. It's so easy to see your funnel and progress toward the goals which keeps motivation high. It integrates with a lot of other services and there is an iOS app which makes it useful on the go. I love the gmail integration and how it tracks the company and the other potential contacts.

Inconvénients :

It's still a bit difficult to use, they are ironing things out as they go but it's young company and some of the functionality is still a bit clunky. I use it in conjunction with other CRMs to add details to contacts and track emails.

Réponse de l'équipe de Salesflare

il y a 5 ans

Hello there! We've made a ton of UX improvements based on user feedback since you gave us this review (plus we added some of those key features you were maybe looking for), so let us know how we're doing with that. There's always room to do better. :)

Jessie
Founder (Belgique)
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Less input, fairly easy to use

5,0 il y a 2 ans

Avantages :

The premise for Salesflare is that it reduces the need to enter data into the system, especially when you have to add new leads to your system. It does this by integrating with email systems and scanning emails for signatures that contain phone numbers, addresses, etc. It does this well. Other integrations with e.g. calendly and the calendar apps ensure that booked meetings are always logged. You can organise your pipeline visually in different stages which makes it easy to get an overview.

Inconvénients :

I also tried to use Salesflare in a B2C context but unfortunately it doesn't thrive there because the fields like company name are crucial for the working of the system. Salesflare also created a feature for email marketing a while ago but when I tested it, it was lacking features such as reply-detection so I stuck with my other tool.

Parasjeet
Global head of sales (Inde)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Seamless and robust

5,0 il y a 4 ans

Commentaires : Awesome

Avantages :

I really love the workflow management feature in Salesflare that helps me automate 40% of my team's sales tasks. Overall its a highly customizable and robust tool for SaaS sales professionals.

Inconvénients :

Not anything worth mentioning just a couple of upgrades like email customisation etc would really make this fly

Lancelot
Enrollment Officer (Jamaïque)
Gestion de l'enseignement, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Great for student management

5,0 il y a 4 ans

Commentaires : We manage a large intake of client information all with different attributes. Its hard to communicate effectively and simultaneously with so many moving parts. The platform has allowed us to track, communicate and ordinate efforts with great efficiency and minimize replication.

Avantages :

The workflow features and organizing different clients in specified pipelines allow us to streamline our target audience effortlessly

Inconvénients :

the reporting functions could be a bit more detailed.

Cal
Cal
Founder (É.-U.)
Utilisateur LinkedIn vérifié
Services financiers, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

CRM for Sales

5,0 il y a 6 ans

Commentaires : Overall I’m thrilled. No more lost leads. No more forgetting what happened or when it happened. It conforms to my exact sales cadence. I’m so happy with it I have tried to convert all my friends who are entrepreneurs over to Salesflare – and no I’m not an affiliate of them so I don’t get paid. Oh, and did I mention that it keeps on improving? Yes, it does and when they roll a new feature out it has good documentation on it.

Avantages :

It is easy to use, easy to customize, and accomplishes EXACTLY what I need it to. I like that it is a CRM that specializes in Sales, because if you don’t have sales you don’t have a business. I have a sales cadence that is critical to follow. In Salesflare I can customize it to meet my exact cadence. But wait, that’s not all!!!! I can easily send an email campaign to my contacts. And the email program in Salesflare is AWESOME, you can customize your emails with contact names or business names. You can then track your emails.

Inconvénients :

When a program does all that Salesflare does it is hard to complain. But, you want a negative and I’d have to say that I can’t create a true Drip Campaign in Salesflare (it was never meant to be an email marketing software). And I would like the Tasks in my task list to be emailed to me, but since I’m in the program already this is not that big of a deal.

Avash
Avash
IT Director (Népal)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

A great platform for managing leads and opportunities

5,0 il y a 2 ans

Commentaires : Overall Salesforce is great. I am very happy with their email tools. The website is pretty easy to use and the email tools are pretty great. However, I found the User Interface to be quite complex and not the best. But overall, I am happy with it for now. I recommend Salesforce to people who are very comfortable doing basic tasks on a computer.

Avantages :

Salesforce does a great job of providing a full suite of tools for managing your company's leads, contacts, and opportunities. The email tracker features are great for helping to keep track of sales-related communications. However, the user interface could be improved in terms of general usability. It also has a nice email tool that allows you to create accounts and send bulk emails. The email tools are great though, and most importantly, Salesforce is very reliable and stable. Salesforce is a very powerful software that can be used for all sorts of small business applications as it is very small to medium business-centric.

Inconvénients :

I think the interface could be better, but it does the job. Also, their pricing could be a bit cheaper. If you have a larger account with Salesforce, it will be more expensive than some other tools out there, but it is still relatively affordable.

Nate
Nate
Director Of Operations (É.-U.)
Utilisateur LinkedIn vérifié
Design graphique, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Powerful Software for managing clients and leads

5,0 il y a 6 ans

Commentaires : Highly recommended if you are looking for a sales CRM that can integrate into your other systems and can streamline your teams methods for getting and retaining clients.

Avantages :

The biggest reason why we use Basecamp is it's simplistic and streamline interface when working with clients. This is our Go To CRM we use for managing projects along with our clients. Salesflare has made it so that we can track leads for each of the project types that we have then we integrate this information with other programs we use. At every stage of the sales process we know exactly where the client is in the sales cycle and how far along they are before we think they will make a purchase. It's great!

Inconvénients :

It can seem daunting at first because it is so feature rich. But they have a well built out FAQ and instructions page, so with a little bit of time, you can quickly get up to speed and start benefiting from all of the tools they offer.

José Antonio
José Antonio
Regional SEO & Inbound Marketing Analyst (Argentine)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Fast, easy and reliable. It does what it says really well with a really nice UI.

5,0 il y a 7 ans

Commentaires : It saves me a lot of time, keep track of email openings, that way I know when a lead or customer sees my emails, also, I can see when they go to my website, which is great. The pipelines are really visual and customizable so it should work for any kind of business. It integrates well with IMAP, Outlook, Gmail and others, so you can track your communications in almost every email account.

Avantages :

Automates the lead data gathering and task making process, saving a lot of time. Also, it has smart reminders which are great for people like me that keep forgetting to do follow-ups. The UI is well made so you don't need to take any tutorial to learn how to use it, also, it has a mobile app that will let you keep track of everything on the go.

Inconvénients :

Doesn't have in-app email and it lacks a lot of native integrations, even though that it has Zapier. It is really good, but these two points are what is left for it to be great!

Réponse de l'équipe de Salesflare

il y a 5 ans

Hey Jose! Just wanted to let you know that in-app emailing is there for a while now and native integrations are building up. Hope we managed to hit your expectations for greatness!

Don
Owner (É.-U.)
Conseil en gestion, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Highly Recommended CRM

5,0 il y a 6 ans

Commentaires : I use Salesflare to track sales opportunities. It is easy to use and makes it easy to see what I need to do next for each potential client to keep the sales process moving. I also use Salesflare to track communications in my Book Yourself Solid® Network of 90 and List of 20. I'm perhaps using it in a bit of an unorthodox way for this, but it works, and it makes it easy to see who I need to contact this month.

Avantages :

Salesflare is full-featured and easy to use. One of its key features is that it does the work for you. Between Salesflare and a couple of Zapier integrations, I can spend my time communicating with clients and potential clients, not entering their info in my CRM system. I like that it has a very visual interface, which makes it easy for me to see and track communications with clients and potential clients. I also like that it is easy to customize. Customer support has been great. They consistently reply to support requests quickly, with accurate answers that actually resolve my problem!

Inconvénients :

There's not much to not like... there was an outage a week or so ago, which hurt, but they did do a great job of keeping customers informed about the issue.

Ayman
Digital Marketing Consultant & Trainer (Émirats arabes unis)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

It's a must for freelancers

5,0 il y a 6 ans

Commentaires : I'm a freelancer and always struggled to get my lead generation process organized. Salesflare is one of the tools that will pay for itself. I signed up a few clients on a retainer basis which is super awesome!

Avantages :

1) The integration with Gmail and Outlook so I can add my leads on the go 2) The campaign feature. I use this primarily to nurture my leads and keep my client informed about the latest updates in their industry 3) The excellent support team 4) Suggestions for new people to add to the contacts every time I add a new account to the pipeline 5) Reminders to prepare for my meetings. Also, the reminders to take notes after my meetings

Inconvénients :

1) Lack of online scheduling tool with my leads similar to Calendly 2) The tool only reports that an email was opened but it doesn't exactly tell you who opened the email. I use another tool for this purpose so I'd love to see them bridging this gap in the future

Michael
Google Ads Specialist (R.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great CRM for small businesses that need to close deals.

5,0 il y a 4 ans

Commentaires : It's great! It suits my needs as my business setup is simple. When we get larger then we may need to change but even so, we probably won't.

Avantages :

I like the support and constant updates to the software. The android app is great as well

Inconvénients :

I don't have any faults that I can think off because you can always want something new and lose sight of what a CRM is meant for which is to keep you organised.

Chris
Owner (É.-U.)
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Ease and Speed

5,0 il y a 2 ans

Avantages :

It's incredibly easy to input a new client/account, click and drag them through the sales funnel, update notes, etc. My client relationships, service, account management, and financial records are running so much smoother.

Inconvénients :

I would like to be able to input contact information on the "create new opportunity" form.

Ama
CEO (R.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Simple to Use With Just The Right Features

5,0 il y a 6 ans

Commentaires : Fantastic!

Avantages :

Simplicity. It has enough functionality to manage your sales pipeline without it feeling overwhelming. This also makes it possible to easily get up to speed with the software and actually put it to use, rather than it gathering dust. I also like the fact that I can have it as an app on my iPad.

Inconvénients :

I think the how-to videos and knowledge database need to improve. It would also be great if Salesflare could use it's blog or Youtube to educate business owners on how to get the best out of it and use it effectively in one's business.

Réponse de l'équipe de Salesflare

il y a 5 ans

Hey Ama! We keep working on our YouTube videos (https://salesfla.re/gettingstarted) and knowledge base (https://howto.salesflare.com/) all the time based on your questions. If you have any questions, hit us up on the in-app chat!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Formation professionnelle et coaching, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A Simple CRM Software with Hidden Possibilities

4,0 il y a 6 ans

Commentaires : An easy to use CRM with a lot of possibilities once you get deeper into using it.

Avantages :

It's simply and logically laid out. Getting started is easy. I like the distinction they make between a contact and an account. They also pull some information on contacts from their social media which is useful. It allows you to create, track, and close opportunities. The most useful feature for me is to be able to customize the stages of a selling process. One of their strengths is an enthusiastic integration with a wide range of other tools and products that are relevant to selling and prospecting.

Inconvénients :

Seemingly simple at first, digging deeper and using the product effectively is more difficult than appears. The import can only be done from a file. I would be a tremendous help to be able to important contacts directly from Google Contacts, Mailchimp, or Active Campaign, for example.

Sahil
Co-founder & CEO (Inde)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

The Gmail integration is very powerful!

5,0 il y a 6 ans

Commentaires : At the beginning, it looks like any other CRM but as we started using it, Salesflare is far better than others we have tried. The way it populates information automatically is magical!

Avantages :

I love how Salesflare automatically picks up information from my email and populates that into the deal, along with syncing with calendar. This means we don't have to log meetings/notes manually and that saves a ton of time. Apart from that, their auto-enrichment of companies and people works like a charm. Once you get used to this new experience, there is no going back.

Inconvénients :

The search under "opportunities" can be made better from a UX perspective.

Ben
Director (R.-U.)
Médias en ligne, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best value for money CRM.

5,0 il y a 4 ans

Commentaires : I'm still using SalesFlare and won't be moving, need I say more.

Avantages :

Clear and simple functionality, to do the basics right with additional features.

Inconvénients :

There is little to unlike about SalesFlare, and this CRM was the most intuitive.

Mike
Owner (Canada)
Musique, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easiest CRM to use

5,0 il y a 3 ans

Avantages :

I love how easy they make it to organize your contacts. It's simple and straight to the point. Not a ton of unnecessary options like other CRMS

Inconvénients :

I wish the email workflows could be a little better.

Matt
Co-Founder & CTO (Canada)
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

Great "Smart" CRM

5,0 il y a 7 ans

Avantages :

Eliminates a lot of manual work by automatically logging calls & emails. Very simple & easy to use. Can have leads automatically flow in from Zapier from my sources. Easy to log activity and updates to know who to follow up with. Swimlanes/stages give an excellent visual representation of pipeline.

Inconvénients :

Ran into a compatibility issue with Salesflare and a Gmail extension "MailTrack.io" I use to track email opens/clicks within Gmail. By using this at the same time I can't use Salesflare's mail & website tracking which would be more useful.

Katherine
Senior Marketing Manager (Philippines)
Assurance, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great CRM software.

4,0 l’année dernière

Avantages :

The system will automatically monitor your email, allowing you to rapidly convert any conversation into an account and begin following new prospects.

Inconvénients :

Filters make client organization more complex. I'd like it if this process could be simplified.

Jeremy
Jeremy
President/ Founder (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

CRM Software that takes a while to get used to but so far I find it to be a good value.

4,0 il y a 7 ans

Commentaires : This software is a nice CRM system. Especially if you have a small team. I have three salespeople, so this system works well for us.

Avantages :

We starting using this software after switching from ACT! This software has a lot of moving parts and one of the features I like most is when we receive e-mails, it attaches it to the customer's file. I will say with all the communication we have via e-mail. That feature is key. It's on most CRM systems but I have found that it works very well on Salesflare.

Inconvénients :

The Mobile App can be hard to log in to at times, I'm not sure why but it can be glitchy. I'm sure they will work on a patch to fix that. It works but sometimes it will sign me out and take a while to get back in. This software like all CRM systems takes a while to get setup and working how you want it too. But, I will say it's easy to do just takes time.

Lonwabo
Assistant Manager (Afrique du Sud)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Is Salesflare a reliable CRM?

4,0 il y a 2 ans

Commentaires : It is very easy to use and very affordable compared to other CRM software.

Avantages :

It is very easy to use pipeline. With LinkedIn you can send emails and contact your customers. It is fully automated what you need to do is to add data and everything will be done by the software. It can i

Inconvénients :

The system has bugs, it is very slow and has infected my device but luckily i fixed it.

Gilles
Keynote Speaker (Belgique)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

A CRM you don't actually have to use - and I mean that in a good way

5,0 il y a 6 ans

Avantages :

Salesflare is kind of an anti-CRM. It rocks so much internal automation (data enrichment, data input, tasks, follow-ups), seamlessly connects with your Gmail through a smart sidebar and is easy to integrate with whatever other sales tools you might be using that you end up spending a lot less time actually using it. It takes care of the tedious robot work so you have more time and mental space to focus on building better relationships. It's design and UI is everything you would expect from apps in this age: intuitive, visual and easy.

Inconvénients :

I would like to see Salesflare take some steps towards closer integration with LinkedIn, though that is more up to LinkedIn and them opening up their data infrastructure than it is about Salesflare.

Andres
Director of Accounts (É.-U.)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Use it to control my customer pipeline and follow up, contacts automation

4,0 il y a 7 ans

Avantages :

I love how easy it is to use and how automated the contact synchronization happens, social profiles auto population is another one of its nice features. Has all the features we need on a our CRM and also very affordable

Inconvénients :

Haven't encounter many cons for SalesFlare, though I have to admit this was our first experience with such tool, but over all we are pretty happy with it.