Avis clients sur Kissflow - Digital Workplace

par Kissflow

Note moyenne

  • Note globale
    3,8/5
  • Facilité d'utilisation
    4,1/5
  • Service client
    4,1/5

En savoir plus sur Kissflow - Digital Workplace

Kissflow est un logiciel de digital workplace qui comprend la gestion des processus, la gestion des cas, la collaboration et la gestion de projets.

En savoir plus sur Kissflow - Digital Workplace

20 avis affichés

Sathish K.
Lead-Vendor Onboarding & Expansion
Internet, 10 001+ employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 16/12/2018

"One app multiple solutions"

Avantages: This app is so raw and flexible so that we can customize around different verticals , instead of buying many apps for each different process, kiss flow has been a one stop solution for HR/Finance and administrator workflows , kudos to the team!
Excellent in terms of performance and cost

Inconvénients: Some more clarity on API integration in the FAQ section would be much useful, non tech savvy's find it difficult to understand API integration, however the support team was extremely helpful
Also it would be great if you could include a communication channel between different users/admin , if kiss flow could send emails on its own instead of any other 3rd part integration,then it would be a complete business package

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 16/12/2018
Utilisateur vérifié
Associate Community Manager
Immobilier, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 05/12/2019

"Solid but unspectacular"

Commentaires: KiSSFLOW is a net positive for my organization. It allows all parties to stay in the loop regarding how a task is progressing and ensures that a chain of command is followed.

Avantages: KiSSFLOW is an efficient way to manage work processes involving multiple employees. Administrators can customize their own form fields, determine who each form is routed to and who gives final approval. Users can ask questions and provide feedback throughout the process.

Inconvénients: KiSSFLOW can be a little bit pricey for larger organizations that have a lot of users. If you’re just looking for a simple task management system that requires little management or back-and-forth communication, there are cheaper (sometimes free) options out there.

  • Provenance de l'utilisateur 
  • Publié le 05/12/2019
Camila F.
Assistant
Art/artisanat, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 17/06/2020

"Kissflow helps a lot "

Avantages: Kissflow is one of the best software I have ever used, it optimizes time as it is possible to include documents, access projects and collect approvals remotely

Inconvénients: Nothing. This software makes my job easier and the projects run faster.

  • Provenance de l'utilisateur 
  • Publié le 17/06/2020
Utilisateur vérifié
Test Engineer
Logiciels, 1 001-5 000 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    2/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    2/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    2/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 18/11/2019

"We were tricked by their Ads comparing themselves with WaveMaker and other platforms."

Commentaires: The overall experience has not been great but because Kissflow offers a free trial we did not invest a lot and saved a lot of time.

Avantages: The interface is clean.
The platform is easily navigable.
Easy to make simple workflows.

Inconvénients: We were really tricked by coming across their ads comparing themselves with WaveMaker and other similar platforms.
Since we used only the trial of KissFlow we were saved because we did not invest a lot of time and resources.
The platform if only good for creating very simple work flows and apps. If the app/process goes little complex, KissFlow falls flat and has nothing to offer.
It is the limitation of the platform and they should stop comparing with other platforms which offer a lot more value in terms of functionality.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 18/11/2019
Utilisateur vérifié
Kenya Business Lead
Internet, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 06/12/2018

"Perfect Software for Workflow Management"

Commentaires: My experience with Kissflow has been truly defining. I am able to collaborate with members of other departments without moving away from my desks. Requests to colleagues for actions to be taken have been less stressful with this software.

Avantages: The ease with which one can use the software. The simplicity it also comes with.

Inconvénients: The UI is not interesting and makes it boring being on the app sometimes.

  • Provenance de l'utilisateur 
  • Publié le 06/12/2018
Utilisateur vérifié
CEO
Logiciels, 51-200 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    1/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    2/10
  • Provenance de l'utilisateur 
  • Publié le 26/06/2020

"Too simple for real-life processes and workflows"

Commentaires: Bad. The product seems beautiful, but using it is painful.

Avantages: The user interface is clear and easy to use.
The form builder is powerful and flexible enough for most of our needs.

Inconvénients: When we tried to automate real processes (not just the "vacation request" workflow), the product was simply not powerful enough. The process modeler has strong limitations, it doesn't use any standard modeling notation, it is difficult to set up advanced behaviors (no interrupting timers, parallel routing, and joining, etc.). When we asked for the support it was very slow to answer, the operator didn't understand our needs... not a friendly relationship. We had to shut it down and start with another product.

  • Provenance de l'utilisateur 
  • Publié le 26/06/2020
Utilisateur vérifié
Software Test Engineer
Informatique et sécurité réseau, 10 001+ employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 13/09/2019

"Good software for process improvement"

Commentaires: Kissflow help us to digitalize the decision making and testing process in our company. The software have transformed our working way and as well as saved us lots of paperwork.

Avantages: The software allows to notify and process the work in progress in a paperless way. The decision making process is transferred automatically among positions in the decision flow. This have saved a lot time on our daily work. The comments and problems are also storage on cloud, which can be extracted at any time and from any where to solve the issues in a quicker way.

Inconvénients: The software flow is sometimes rigid to overpass decision steps, which requires involvement from system manager. This led to some delays in decision making progress.

  • Provenance de l'utilisateur 
  • Publié le 13/09/2019
John S.
Solution architect
13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 12/03/2018

"Customer support is outstanding "

Avantages: We have some technical debt with our team’s application knowledge. KiSSFLOW managed our expectations and helped make the transition painless.

Inconvénients: Would be nice if there were more in-depth administrator and end-user training so companies can better prepare themselves rather than utilizing the support lines.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 12/03/2018
Chi dung N.
Financial Analyst
Télécommunications, 501-1 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 24/06/2019

"Good software for memo approval"

Commentaires: We use Kissflow to evaluate new sales plan. The process is now going fluently and in-time from the creator to the evaluating then the approvals. There is no need to have paperwork for new memo

Avantages: The app allows to pass internal memorandum easily among departments and save a lot of time. The notification is automatically sent to email, helping to update the status of work process

Inconvénients: It is hard to track for historical input. There is no in-app viewer for office files so it is obligatory to download files to view the information.

  • Provenance de l'utilisateur 
  • Publié le 24/06/2019
Anjana R.
Digital Marketing Analyst
Logiciels, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 04/05/2017
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 04/05/2017
Christopher A.
Business Sales Executive
Internet, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 16/12/2018

"Process flow"

Commentaires: Kissflow has become the major tool for management our service request and fulfillment process. This helps to know at a glance the status of any activity in process and the corresponding activity to be performed next.

Avantages: Kissflow helps me to track the status of activity in our service fulfillment process.The Nudge option helps to prevent any delay in assigned activities in the process.

Inconvénients: The software solely dependence on the internet without an offline option

  • Provenance de l'utilisateur 
  • Publié le 16/12/2018
Vicky K.
Software Manager
Logiciels, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 08/07/2019

"Best Workflow Management software - Kissflow"

Avantages: Kissflow really understands how the business functions and its really awesome that it can be used to work in the way we want. Never seen a tool that is so easy to use and full of rich functionality. Great product

Inconvénients: i like everything about it. May be customer service can be better.

  • Provenance de l'utilisateur 
  • Publié le 08/07/2019
Utilisateur vérifié
Healthcare Consultant
Gestion de l'enseignement, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 05/03/2019

"Great Solution For Organizations"

Avantages: We use this software to make payment requests as well as to keep people financially accountable within the organization. It works very well and ensures a great workflow between different departments that may be involved in the finance process It has a mobile app which makes things even easier. The push notifications let you know in real time when payments have been processed. This is helpful especially in urgent situations.

Inconvénients: I find it difficult to download all previously uploaded receipts (from one request ) at a go . I have had to download one at a time which is quite a tedious process

  • Provenance de l'utilisateur 
  • Publié le 05/03/2019
Pascale H.
Business Systems Analyst
E-learning, 51-200 employés
  • Note globale
    5/5
  • Facilité d'utilisation
    Sans note
  • Fonctionnalités
    Sans note
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 07/08/2014

"Operational Happiness"

Commentaires: Hi! I did my research on multiple WMSs and KissFlow is definitely the cheapest, most scalable and generally the best one out there! Especially considering: * It is cloud-based
* Its seamless integration with Google products
* How easy it is to implement processes in a matter of minutes
* Its scalable pricing structure
* The amazing support - Generally, the KissFlow team gets back to me within a couple of minutes, and does not stop working on an issue until it's done!
* Its ability to empower businesses to reduce administrative work, so they can focus on what is really relevant...
Huge fan!

Réponse de l'éditeur

envoyé par Orangescape Inc le 08/02/2015

Thanks Pascal! Really appreciate your great feedback!

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 07/08/2014
Rakesh R.
Sales Executive
Biens de consommation, 1 001-5 000 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 02/08/2017
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 02/08/2017
Brenden F.
CEO
2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    1/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 01/11/2018

"Awful customer support"

Avantages: Cost seemed reasonable until you needed any support and then you realize how awful KissFlow is. All of the support staff we talked to didn't speak English that well and had Indian accents. They weren't that friendly and you could tell they were just pushing sales quotas.

Inconvénients: The customer support was horrendous. Some features were limited. The exported form appearance didn't look that great. Would highly recommend NOT using Kissflow.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 01/11/2018
Utilisateur vérifié
Controller
Enseignement supérieur, 13-50 employés
  • Note globale
    1/5
  • Facilité d'utilisation
    Sans note
  • Fonctionnalités
    Sans note
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 24/10/2014

"Anyone else think Kissflow is buggy??"

Commentaires: I've tried the free trial, read the help and did a demo with the company. Does anyone else find this software buggy? I keep getting hung up, error messages, opening tickets with the helpdesk. They fix the problems but aren't giving any details and the processes now work but we didn't change anything on our end.

Avantages: fairly easy to use

Inconvénients: Program seems to have bugs.

Réponse de l'éditeur

envoyé par Orangescape Inc le 08/02/2015

Sorry to hear this. This might be an isolated issue related to the browser you are using or some such thing. Nevertheless we are super committed in making sure every single user successful & happy with our software. If you are still interested, give it a try now and let us know.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 24/10/2014
Jeroni V.
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 05/06/2018

"Kissflow understand..."

Avantages: Kissflow I think is the first workflow management that understand really how business function. It's really awasome that kissflow thinks on the head or mind of person who really manage business workflows.

Inconvénients: To extract all this software potentiality after you have a deep study of software. Is not easy to use.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 05/06/2018
Lorcan C.
Global Strategy Manager
Services financiers, 51-200 employés
  • Note globale
    1/5
  • Facilité d'utilisation
    Sans note
  • Fonctionnalités
    Sans note
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 07/05/2018
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 07/05/2018
Jon-amerin V.
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 11/07/2016
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 11/07/2016