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Avantages :

The interface on the software looks like it was well thought out. The software integrates with vsphere easily and backups/restores are easy to manage.

Inconvénients :

The only bad part really is the cost. Priced out of reach for a lot of the SMB market.

Unitrends Backup - Notes

Note moyenne

Facilité d'utilisation
4,1
Service client
4,6
Fonctionnalités
4,6
Rapport qualité-prix
4,2

Probabilité de recommander le produit

8,4/10

Unitrends Backup a reçu une note globale de 4,7 étoiles sur 5 d'après 35 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (35)

Yuri
Yuri
IT Infrastructure Specialist (Honduras)
Utilisateur LinkedIn vérifié
Télécommunications, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Unitrends its a enterprise feature backup solution with ease of use and quick implementation

5,0 il y a 5 ans

Commentaires : We love the product because it give us less time to restore in case of the emergency and also the learning curve is quick. The reports are also very informative so we can know exactly what is happening with the backups and make sure we can restore in case we needed.

Avantages :

I like the fact that it integrates very easy with a vmware virtual enviroment. Before Unitrends we had other backup solution but it did not give us the flexibility that we needed. With Unitrends we can stablish different policies base on the criticallity of the application or important to the business. We have different enviroments and we don't have to use other products. The restore is fast and if you have a secondary site, you can have disaster recovery scenarios were within minutes you will have the service up and running.

Inconvénients :

Well, I think that there is not a but thing about the Unitrends software. Maybe when you are scaling the solution, you will have to keep growing with more appliance and I think it is not that good for a small company size

Mohammad
Software Developer (Jordanie)
Logiciels, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Unitrends Backup is your safe solution to keep data safe.

5,0 il y a 2 ans

Commentaires : One of the great ways to keep data safe in a place or a cloud location with no limitation.

Avantages :

People at customer care know exactly how to help you. They are very talented, they know what is this about, you feel they are smiling while they are performing support and they save you a lot of time.

Inconvénients :

The interface needs a little improvement in relation to colors, design of objects; therefore it can be more user friendly.

Chris
Director (R.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very slow and very poor compression

3,0 il y a 3 ans

Commentaires : As we only have a relatively small setup I used the free edition available through Spiceworks (now withdrawn). I had a problem initially getting it configured to use a NAS as the backup destination but despite it being a free edition their support resolved the issue and I was then able to use it reasonably reliably for several years. Occasionally it would simply stop backing up for no apparent reason but never emailed to say the backup failed; it just stopped working altogether so sometimes it took several days before we realised the daily backup emails had stopped and we could then go in and reset the Unitrends VM which brought it back to life. The upgrades were generally easy to do, just click an upgrade link and wait until it finished, however the last time I did this it completely corrupted the VM making it unbootable. We then installed the latest version from scratch but again hit the prblem of it not backing up to the NAS. Unfortunately this time their support were very unhelpful refusing to give any support or advice unless I paid for a ridiculously expensive annual support contract. That caused us to look at competing products and we settled on Nakivo which is MUCH faster to do the full and incremental backups as well as having vastly superior compression so we can keep more backup history. I've not found anything that I used on Unitrends that's not easier and quicker to do with Nakivo and I paid less than the annual support cost for Unitrends! No brainer :-)

Avantages :

I used Unitrends for several years and found it reasonably reliable after an initial problem with configuration that was solved by their helpdesk. It was quite easy to restore whole VMs or individual files using the virtual mount option.

Inconvénients :

An overly complicated interface that was not at all intuitive. It does not like backing up to NAS systems. Very poor support.

Lee
Network Systems Analyst (É.-U.)
Forces de l'ordre, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

A Good Solution

4,0 il y a 5 ans

Commentaires : It is a solid offering at a much better price than some rather well-known alternatives. Service is superb.

Avantages :

I like the tie to my storage, and how easy it backs up and restores medium to small size vm's. Support has been great.

Inconvénients :

Oracle appears to be the red headed stepchild. No Oracle RAC support. It can struggle with large(7+TB) data sets, but then what doesn't?

Greg
Sr Systems Administrator (Canada)
Santé, bien-être et fitness, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Reliable, functional and easy

5,0 il y a 5 ans

Commentaires : Needed to replace two old backup solutions, one that handled virtual, the other handled physical servers. Unitrends allowed us to consolidate our backups to one solution that has been supremely reliable

Avantages :

The reliability of the backups and how easy any issues have been to resolve. I also appreciate that the appliances are self-contained. No extra servers or overhead to worry about

Inconvénients :

Some issues do require contacting Unitrends support. Good part is that their support is the best I've experienced. Prompt responses and quick and easy resolutions

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Biotechnologie, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

simple to configure and get started

5,0 il y a 6 ans

Commentaires : Very good experience as the vendor staff go overboard to ensure that we are comfortable operating the product and are just a phone call away. They call you almost once every day to follow up with you if there are any issues.

Avantages :

The simplicity involved in configuring the product and getting started is the best part. Backing up and restoring can't be simpler than this and has been really easy for us with this product. If one is looking for a simple back up solution at a very affordable price, this product is the one to go for.

Inconvénients :

Although, the solution is simple per-se, it takes a little bit of time to get used to the desktop interfaces in the product - there is a little bit of learning as with other similar products in terms of getting used to the steps. Also, at times, machines with bigger CPU's took much longer to back up than normal.

Kevin
Kevin
IT Administrator (É.-U.)
Utilisateur LinkedIn vérifié
Automatisation industrielle, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very reliable for our Backups

5,0 il y a 7 ans

Commentaires : Consistent with our servers getting backed up and very reliable.

Avantages :

We used to have a different system and it seemed like it worked only half the time but now with the Unitrends Backup System I don't have to worry about losing data at our locations across the globe.

Inconvénients :

Going from the old legacy GUI to the new one it is definitely taking time to get used to it. They renamed a lot of things. Wouldn't have been so bad if I originally started with the new interface.

Réponse de l'équipe de Kaseya

il y a 7 ans

Thanks Kevin. Glad the new UI is working for you. We put LOTS of time into making it as easy to use as possible.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services financiers, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great software to backup your company data

5,0 il y a 7 ans

Commentaires : Saved business from a ransomware and prevented a major disaster

Avantages :

Used with VmWare vcenter. Schedule, deploy, backup and protect systems every 15 minutes or however long you like.

Inconvénients :

Has to be used on licensed VMware. Cannot be used on free licensed. There have been some issues where unitrends cannot fix and have to call vmware to fix

Réponse de l'équipe de Kaseya

il y a 7 ans

Thank you for the review. We're glad to hear Unitrends Backup was able to save your business from ransomware and prevent a major disaster. If you ever had a question or suggestions you could reach me at support@unitrends.com

Andrew
Andrew
I.T. Director (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best backup solution we have had.

5,0 il y a 7 ans

Commentaires : A dependable, feature rich, cost effective backup solution.

Avantages :

Unitrends does an excellent job of backing up our servers. We are virtualized and only use Windows Server so I can't speak to it's function with Linux or other OS. Our school district is small and we currently have 8 virtual servers on the back of 3 physical servers. We have the Recovery-604. The deduplication works extremely well and we are able to retain backups for many months! We started using this new appliance after upgrading 4 months ago and we still are under 30% of its capacity. We have 4TB backup capacity and backup 650GB uncompressed data. It has a range of features and allows you to schedule backups and backup types. It also allows for restoration down to the file level. It backs up reliably and restores quickly. I have never had an issue with a restore in the last 4 years I have used Unitrends. The new device also allows for external archiving.

Inconvénients :

The price is a little high but the service and support is great so that more than makes up for it!!!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best backup I ever managed

5,0 il y a 7 ans

Avantages :

Easy and intuitive to use, fast to set up and great customer support. Easy to manage, all you need is to check your email and make sure everything is green.

Inconvénients :

Expensive solution that needs to be properly sized, otherwise you will see yourself running out of space and looking for an upgrade. Make sure you know your environment and your data growth rate.

Chris
IT (É.-U.)
Relations gouvernementales, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Love this backup product

5,0 il y a 7 ans

Commentaires : Had to recover VM's to a certain point. Full system restore. Saved alot of lost data.

Avantages :

If you need your data backed up and retained, this product is great! Fully backs up VM with a full and incremental. Need to restore a VM back to a date in time, its flawless. Their support is great at helping regarding issues. If you just need a file recovered from 30 days ago, this product will get it!

Inconvénients :

VM backups only work on Vcenter. If you have the free version of VMware... they may or may not be able to run. I do not back up windows environment but it looked a bit .... tricky.

Réponse de l'équipe de Kaseya

il y a 7 ans

thx Chris. We're glad you're happy with Unitrends Enterprise Backup.

Eric
I.T. Supervisor (É.-U.)
Équipements publics, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

We have used Unitrends for the past 3 years as our primary backup solution. It has been top notch.

5,0 il y a 7 ans

Commentaires : The biggest benefit was a true all-in-one backup solution for our entire environment and the ability to archive backups as well.

Avantages :

Ease of administration is a huge advantage to using unitrends. It has ran with very few hiccups for the past three years and when there has been an issue their support was right on it to help us.

Inconvénients :

Would like to have a better option to restore exchange data besides kroll ontrack. Beyond that very little would be considered a con.

Réponse de l'équipe de Kaseya

il y a 7 ans

Glad your happy Eric. I'll pass along your idea.

Tony
Server Analyst (É.-U.)
Construction, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review of Unitrends Backup Product

4,0 il y a 5 ans

Commentaires : Overall, the product has been reliable. The one concern I have is, as we grow larger, will this product still fit our needs.

Avantages :

The product is easy to use and, backs up our vm environment as planned.

Inconvénients :

There are items lacking that would be nice to have. For instance, with vm's that are using the agent, there is not an easy way to restore it without creating a "bare metal" vm first.

Mayur
Founder (Inde)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best data backup software

4,0 il y a 2 ans

Avantages :

It help me in preventing data loss and precise data backup of my firm.

Inconvénients :

Till now I am not found any disadvantages.

Steven
Systems Administrator (É.-U.)
Services financiers, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Backup Product

5,0 il y a 6 ans

Commentaires : We needed a solution for backing up our environment consisting of both physical and virtual assets. Unitrends has allowed us to manage both through a single management interface.

Avantages :

Flexibility of licensing models, ability to protect both physical and virtual systems.

Inconvénients :

I've had some intermittent issues with the agent software on physical machines.

Shaun
Network Analyst (Canada)
Administration publique, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great product, but...

5,0 il y a 5 ans

Commentaires : So far this product has completed two thirds of our disaster recovery plan (backup appliance and cloud), at an amazing low cost.

Avantages :

Fantastic product for the money. What you get (appliance and cloud option) for the money is outstanding. We couldn't believe it when we were first reaching out to get quotes from various vendors. Including Cloud storage with unlimited upload and downloads - unheard of. The only time we would have to pay (from my understanding) is if we had to have the data mounted by them in the cloud in order to over come a catastrophe.

Inconvénients :

Using the product is a little cumbersome - especially for restores.

Julia
System Administrator (É.-U.)
Enseignement supérieur, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great easy to manage product

5,0 il y a 4 ans

Commentaires : Great support when needed and easy to navigate through. Love that we can also backup to a cold copy on external hard drives.

Avantages :

We love that it's very user friendly and easy to navigate the interfaces.

Inconvénients :

The ability to have two appliances but one interface would be beneficial. Annoying to have to pop between the two we have.

Alejandro
IT Planning (Honduras)
Télécommunications, 1 001–5 000 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Great for virtual Environment

5,0 il y a 5 ans

Commentaires : The implementation is very easy, the solution work out of the box without problem. To schedule a backup is very easy and you can do it with a couple of click, and also the restoration.

Avantages :

The interface is very easy to use you can find every option in a simple screen. You don't have to go to different places to set up a backup

Inconvénients :

Work great for our virtual machines, but if you plan to use it a central backup solution maybe you have to find other solution.

Blake
Blake
IT/EDI Manager (É.-U.)
Édition, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Don’t even know it’s there

5,0 il y a 5 ans

Commentaires : The company and it service is their one. Responsive and effortless.

Avantages :

Unitrends does a great job managing and automating our processes. Users in the office don’t even know it is there, the disruption to daily work is zero.

Inconvénients :

The cost is high but the reward for such a great product that enables your staff to continue to work without disruption leaves for a healthy bottom line after.

Bernard
IT Manager (É.-U.)
Relations gouvernementales, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Unitrends Backup

5,0 il y a 12 mois

Avantages :

Disaster recovery and business continuity

Inconvénients :

Pricing would the only negative I would have.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great BAckup Solution

5,0 il y a 6 ans

Commentaires : My company was in need of a new backup solution between our two sites and Unitrends was an easy transition to get everything backed up.

Avantages :

Managing my backups is super easy. From backing up new assets to doing a recovery it is very simple.

Inconvénients :

Some servers took a bit of configuring to get setup but the support at Unitrends was a great help to get it done right.

Rik
Server Manager (É.-U.)
Enseignement supérieur, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Unitrends Enterprise Backup

4,0 il y a 6 ans

Commentaires : Backup and archiving of data and machines.

Avantages :

Consistent performance and very responsive customer support.

Inconvénients :

The easy interface went away when they went to v10.0.

Arjun
Sr. Digital Marketer (Inde)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Effortless Backup and Secure Data Storage software.

5,0 il y a 2 ans

Avantages :

I loved the backup scheduling and recovery about this software. It also provides secure data storage and encryption facility. Unitrends Backup also has backup log feature and alerts facility.

Inconvénients :

Still now I have not come accross any type of disadvantages of the software.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Modern, Easy to Use Tools with Knowledgeable Vendor

5,0 il y a 7 ans

Avantages :

We moved from an on-premise tape-based backup service to Unitrends cloud-based service and it has been awesome.

Inconvénients :

It took quite a while to get all of the data backed up from our datacenter to their cloud. We looked at having them deliver a device to ship to them, but it was priced high.

Marc
Marc
Senior Systems Engineer (É.-U.)
Utilisateur LinkedIn vérifié
, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

UEB is great backup solution

5,0 il y a 7 ans

Avantages :

This is the great Unitrends backup solution, but it's just the software piece, which is a good thing. You can bring your own hardware and deploy it as a virtual machine in your datacenter. It can backup practically anything and has good support.

Inconvénients :

The only bad part really is the cost. Priced out of reach for a lot of the SMB market. Other than that it is a very good product.

Réponse de l'équipe de Kaseya

il y a 7 ans

HI Marc. Glad you're happy working with UEB. We have a new product for SMBs called VM Backup Essentials (vBE) that would be a great fit for small businesses.