Avis clients sur Mentionlytics

Very helpfull

Commentaires : We recently used Mentionlytics to check the dissemination efforts of a European H2020 project we are coordinating. It provides helpful insights and it suggests ways to improve our online presence.

Avantages :

Although we had no previous experience with monitoring tools, the whole set up was pretty straightforward and easy. We are able to check all of the mentions right away and get a clear perspective of our exploitation efforts. Boolean search works wonders and the alerts and reports are a major plus.

Inconvénients :

We would like more facebook results, although Mentionlytics brings most of them compared to other tools.

The brand reputation management tool that you should rely on

Avantages :

Mentionlytics has been a game-changer for our data analysis efforts in my company over the last two years. Its comprehensive social media coverage, real-time monitoring, and advanced sentiment analysis have empowered us to stay ahead in our industry by monitoring our brand's reputation, tracking market trends, and responding promptly to customer feedback. The competitive benchmarking, customizable reporting, and user-friendly interface make Mentionlytics an exceptional tool. The outstanding customer support provided by their team has been a standout feature, ensuring a seamless experience. Mentionlytics is undeniably a must-have for organizations seeking to harness the power of social media analytics to gain deeper insights and maintain a positive brand image. Highly recommended!

Inconvénients :

As a new platform with a wealth of data and features, it did take us some time to become fully familiar with all its capabilities. However, it's worth mentioning that Mentionlytics' customer support was instrumental during this process.

Mentionlytics is a great way to monitor web and social media presence.

Commentaires : Mentionlytics is an effective tool to monitor mentions and engagement across multiple sources. It provides insights in one place and is very easy to use. However, the lack of sentiment analysis and hashtag tracking features is a limitation.

Avantages :

I liked the fact that it provides insights from multiple online sources in one place, which helps in understanding the bigger picture and getting an overall view of the conversations. It is also very easy to use, which makes it ideal for both beginners and advanced users. Furthermore, the real-time analytics feature is quite impressive as it provides up-to-date insights about the conversations.

Inconvénients :

I wasn’t very impressed by the lack of features such as sentiment analysis and hashtag tracking. These features are quite important for understanding the sentiment of the conversations and analysing the effectiveness of campaigns using hashtags.

Tracking share of voice by using Mentionlytics

Commentaires : We truly recognize the importance of tracking online brand performance to create successful data-driven strategies in multi-regional markets.
With Mentionlytics Share of Voice insights, we can demonstrably prove the effectiveness of our marketing activities to leadership, ensuring continued support and resources. Also, this data-centric approach helps us stay focused on outperforming competitors in every region.

Avantages :

-Social listening across all social channels -Performance by country/channel/keyword -Measuring share of voice against competitors -Analyzing industrial trends

Inconvénients :

-Irrelevant matches and needed optimization -Few missing platforms like Line (Japan), WeChat (China), but they're in progress.

Good, but need improvement

Commentaires : Need effort to set to collect accuate data. Quick response and assistance help.

Avantages :

To see the collected mentions and customer service is quick and careful

Inconvénients :

Data collection that is not costomuzed. I would like to designate the priority of the category we collect

Tool for social media marketers and influencers

Commentaires : It's a good tool I can recommend to anyone running social media marketing company .

Avantages :

Actually if you are an influencer or social media marketer you will like this tool , I use this like dairy , I can't compare it with another tool , it is easy to use and for sure you don't require a lot of experience everything is direct and straightforward . This platform is even good for anyone with a startup company ,I am able to view all my social media analytic and I use this platform to check and monitor competitors performance.

Inconvénients :

I don't have much to say about this tool except they should try to reduce cost it's slightly expensive .

Our go-to tool for clients monitoring

Commentaires : We chose Mentionlytics over 2 years ago and keep renewing because of their outstanding customer service, besides the great value of the platform and service it helps us provide to our clients.

Avantages :

Customer service above all. They are always a call away, literally and they will bend over backwards to help. The platform: comprehensive, easy to use, visually effective, great reporting and summary

Inconvénients :

We always run out of mentions and the mentions sometimes are repeated, not relevant.

Valuable insights & great capabilities

Avantages :

Mentionlytics brings much more results than other social media monitoring tools I have tested, it’s very easy to use and Customer support is awesome.

Inconvénients :

Only that the mobile app doesn’t provide the same capabilities as the desktop application. E.g. I couldn’t add a new keyword from my mobile app, I had to open it in a browser.

An intelligence easy-to-use tool!

Commentaires : With the features and social intelligence advisor, it's super easy for an organization to monitor and manage its online image efficiently.

Avantages :

Boolean operators, a social media publisher, and social intelligence advisor are features that allow us to have a trust-worthy and efficient social media monitoring.

Inconvénients :

I don't have something that I dislike until now

Nice and easy to use!

Avantages :

The platform has a nice user-friendly design and is informative at the same time. Contains loads of info from different sources, so you get the whole picture at once. Since I made a small research before choosing mentionlytics, I `d like to highlight the huge number of features that it offers even in the startup plan (ideal for a small business like mine), compared to other similar tools, which provide those info only at their high-cost packages.

Inconvénients :

One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant. It gave us some hard time, but with their help we managed to optimize it for my needs after all.

Wish I could filter the mentions by hour

Commentaires : Pretty good. It's an easy-to-use tool to analyze data for social media.

Avantages :

It's simple and easy to use for social media monitoring.

Inconvénients :

Wish I could filter the mentions by hour so when doing monitoring reports, mentions don't overlap in two different reportsd.

Your Social Media ally

Avantages :

Easy to use with many features that help analyze sentiment, reach and engagement.

Inconvénients :

Sometimes it lags when you load too many mentions.

Entérate de lo que dicen sobre tu marca

Avantages :

Tiene algunas ventajas sobre sus competidores, por ejemplo, la sencillez desde el principio y la facilidad para empezar con todo, las funciones IA que etiquetan como positivo, neutro o negativo cada comentario o mención funciona muy bien, también la IA reconoce patrones sobre las menciones y te da consejos para aprovecharlos. Además puedes crear reglas de automatización para etiquetado y demás, lo cual ayuda mucho en el monitoreo de RRSS.

Inconvénients :

Es bastante caro, ya que si quieres actualizaciones constantes (que es lo deseable) debes tener uno de los planes más caros, lo cual sube mucho el precio (4 veces el paquete básico).

Great Tool to Measure the Brand Social News and Mentions

Commentaires : Provides the team with a good scope of mentions for the brand and the most important competitors, and summarizes the activity beyond social media in a useful manner

Avantages :

It's very easy to use and provides a good summary of mentions for the brand and keywords

Inconvénients :

Sometimes retrieves mentions that are old, and/or not relevant

Mentionlytics Review

Avantages :

It's very useful because you can get many insights for your brand just by putting your brand name.

Inconvénients :

I haven't experienced any negative side yet. It's useful, easy to use, cheap and with great customer support.

Excellent Service

Commentaires : The communication with the customer support is exemplary!

Avantages :

The software is easy to use. Product features are quickly implemented. If you want to reach out to a client's help it is outstanding! Great Support! Excellent features!

Inconvénients :

There is nothing I can complain about - and if there were, I'm sure they would fix it if I ask for it!

Useful social listening tool

Commentaires : Heading into year 2 and looking forward to expanding use.

Avantages :

Social listening and share of voice analysis are easily setup and utilized with Mentionlytics.

Inconvénients :

There are too many add-ons and functionality tiers and limited flexibility in that regard.

Excellent reports!

Commentaires : We use Mentionlytics in the marketing department and we are very pleased with the tool. It’s very easy to use, the support is excellent and they is nothing we are not able to perform with it. Also the feature that lets you label a mention and assign it to one of your team member is really helpful, totally works for us.

Avantages :

Within a simple dashboard everything is there.. mentions, hashtags, share of voice. All the important info that my colleagues and I are interested in, without losing a single mention. I really like the email alerts and the reports that are being delivered. They are well integrated and make our monitoring life easier.

Inconvénients :

So far, so good! Everything work as they should.

Excelent service

Avantages :

Cost, designe, friendly. The reports are very nice.

Inconvénients :

Maybe the monitoring of Facebook and Instagram.

10/10 the best app ever!

Commentaires : Mentionlytics is literally the best at tracking and monitoring social media which helps with users to gain information about a brand and automatically track mentions.

Avantages :

It a very cheap app that helps track and monitors your social media an easy to use.It's Very easy to navigate this tool witch is amazing.

Inconvénients :

Its a well integrated app that ..it has some quirks but thats irrelevant.it amazing.

Opened a window to the overview of our internet reach

Commentaires : When we started our evaluation of Mentionlytics we were looking for an efficient tool to help us track our reach on the web in general. What we needed was to be able to easily have a detailed overview of who talks about us and our products in the internet, either in the web or in the social media echosystem. Mentionlytics did exactly that. Once we registered and added the keywords we wanted, it took about 15-20 mins to scan and bring up all the mentions for the last month! All the info we wanted was there and presented in an easy to use and understand manner, plus it had the infographic which is both really helpful and a tool to use with our customers. What is more important it showed us a couple of ways that users are using our products for, that we weren't aware of and was really fascinating to find out. It is an excellent choice and it has already become an important tool in our shed!

Great Tool

Avantages :

We have been using Mentionlytics the past year for a variety of clients, who need to monitor their Digital Word of Mouth, as well as sentiment, versus their major competitors. As everything moves digital, opinions, sources of information etc, it is a very valuable tool that offers everything it claims to.

Inconvénients :

None major, the team is already working on a small yet valuable task, regarding Mentiolytics integrator to major Dashboard / Reporting platforms.

Mentionlytics: Definitely Worth Considering

Commentaires : The tool provides a user-friendly interface that is easy to navigate, making it simple to set up and start monitoring social media activity. The Mentionlytics team is knowledgeable, responsive, and always willing to help. If you're looking for a tool to help you monitor your brand reputation and engage with your audience on social media, Mentionlytics is definitely worth considering.

Avantages :

Ease of set-up and deployment. Great customer service.

Inconvénients :

The user interface is visually cluttered.

User Friendly and helpful information

Commentaires : I can monitor my social media channels and digital appearance. Everything is in one dashboard so there is no need of multiple tabs opened. Also the SIA advisor provides some very interesting predictions, which have helped me to the improvement of my marketing strategy.

Avantages :

I loved the user interface and how easy it was to use! The information that I've acquired from the software helped me a lot and it was as great as I've imagined!

Inconvénients :

To be honest, there was not anything that I did not like!

Great monitoring solution

Commentaires : It was a pleasant experience and I also would like to point out that the two of the customer representative are extremely helpful.

Avantages :

It's user-friendly, it also provides excellent monitoring solution and neatly presented

Inconvénients :

Loading mentions takes a while when dealing with numerous results also the lack of customized dashboard ( changing colors, picking specific graphs to display ...)