Avis clients sur Nexus EHR

NEXUS EHR FEEDBACK

Commentaires : Very Good, we are able to learn more and more as time goes.

Avantages :

It is a convenient app, with several features that help establish a successful/ easy-going healthcare. Patients' managements/ being able to share documents with them.

Inconvénients :

It is slightly difficult to manage with a small clinic, since there are so many features.

Nexus Review

Avantages :

User friendly format for completing notes

Inconvénients :

The rollout has been slower than I anticipated. I started using the product before the preferences I sent in were even uploaded.

Nexus features

Commentaires : I am pretty neutral, there are things i like about the system and the overall look but once using it for years there are so many things i would change.

Avantages :

Easy to learn to use, straightforward , Dashboard functionality

Inconvénients :

The fax que does not have a window to view faxes before filing, No fax coversheet is saved to chart, patient portal difficult to use, Having to us another system for scheduling and patient reminders, after creating orders there is no option to save to chart

Very Satisfied Customers

Commentaires : Our company has been a customer of Nexus Clinical for over 4 years and we are very satisfied.

Avantages :

Nexus is a very user friendly software. It is very easy to upload documents and access them when needed. The fax option is very nice as well. This saves on paper and the documents received can easily be filed into patients charts. The physicians in the practice find it very easy to enter patient information and dictate notes.

Inconvénients :

There are only a few things that we can say that we do not like about this system. Isn't that with with everything? This software sometimes glitches from one patient to another. Lastly, some office staff have trouble pull up patients when other office staff do not. Its as if the system doesn't recognize that patient for that one employee but it does the other.

I recommend this to all of my clients

Commentaires : Its been amazing! No issues. Adding another provider is easy. They are great with training new providers.

Avantages :

As a billing service, the most important thing for me is tech support. I need to be able to reach someone immediately, I dont always have time to wait. I dont want to put in a support ticket and wait 3 business days depending on the importance level someone else thinks it is. Nexus is amazing. I email or call my designated support specialist and the response time is almost immediate. When my clients are in the office and need help, they get it then. Anything we need added or changed, I just send and email and its done. I have not had to ever ask twice or wait long for a change. A billing service sometimes has different needs with software and when I expressed how a small change would make a big difference, my opinion was listened to.

Inconvénients :

Im not even sure there is something. I havent had any problems with Nexus.

Nexus review from a family practice

Commentaires : Overall, experience is pretty good. I like the ability to customize Nexus.

Avantages :

Nexus is a very simple EHR and user friendly. We have older staff who are not very comfortable with computer programs and have been able to easily navigate this system.

Inconvénients :

I feel that there needs to be a way to better document certain parts of an encounter and patient visit other than entering it in a note or in a task. There could be a few changes made to better accommodate for every day patient care and treatment plan.

All EHRs should be like Nexus's philosophy

Avantages :

When I was tasked with finding a new EHR, I was dreading it. All the Staff was complaining about the current EHR but no one wanted to learn a newer system. Also as I dug into it more it was going to be super complicated to move all our existing data. It seemed like an impossible task. Lastly my requirement of on any platform any where, seemed crazy to any company I talked to, until I found Nexus. I learned very quickly they were not like other EHRs and were willing to listen to what I had to say and work with me to find solutions. They even help us find a solution with moving our records from our 2 previous systems into Nexus. They provided excellent training for the staff and the Physicians. When the switch day came we ran into problems but Nexus was there to help and even provide new solutions to unforeseen problems. So I went from a previous EHR which was hard to work with , next to no communication with them, and locked to our physical office, to Nexus which can customize to our needs, communicates with us as much as we want, ubiquitous accessibility, and new powerful features like a built in PACS for less than the cost of upgrading our previous system. The best part about Nexus is its continuous effort to grow by listening to suggestions from its customers. It just keeps getting better and better.

Inconvénients :

Nexus has been excellent in all aspects as per our requirements, there is no such area of least liking.

Happy user

Commentaires : using this software will allow you to spend more time with your patients.

Avantages :

The system is very easy to use. There is nothing to dislike about the system. Customer support and training are top notch, it feels like an in-house team. If there is something that needs to be added to the system, the team will work on it and make that happen. Charting is another very feature of this software.

Inconvénients :

there is nothing to dislike about this software

Nexus EMR

Commentaires : Nexus Clinical is easy to use, has a fast response team with any issues.

Avantages :

Easy to use. Generates reports that look professional and easy to read.

Inconvénients :

The way the orders read, don't always "match" the CPT code as far as wording.

NEXUS - GREAT BUY

Avantages :

VERY EASY TO FLOAT THROUGH PROCESS , CAN HAVE MULTIPLE PATIENTS CHART PULLED UP AT TIMES

Inconvénients :

SOMETIMES LIVE SAVE DOES NOT WORK ERASES THINGS AT TIMES NOT ALL THE TIME

Knowledgeable and helpful

Commentaires : We had them
write a custom Paywall for patients to pay immediately before entering Google Meet for Telehealth sessions

Avantages :

The nexus clinical team are knowledgeable and helpful!

Inconvénients :

Copying and pasting telephone numbers sometimes ends up with scrambled numbers and they have to be manually typed risking errors!

Great EMR lacking nothing.

Commentaires : Great and once customization for our clinic was complete, it has been a breeze with no hiccups. No dropped signals.

Avantages :

Simplicity without loss of functionality. All features our clinic needs are there.

Inconvénients :

None. Maybe sometimes online help chat is delayed in response. But we can always call directly.

Easy to use

Commentaires : Great. Tech support is amazing and always available.

Avantages :

I like that it is user friendly and clear to use.

Inconvénients :

I am sure there are features to be used but am not aware of.

Nexus Review

Commentaires : overall experience is a 10 out of 10. they are always there to help us and work with our team to make sure we run smoothly

Avantages :

easy to use and learn, support from [sensitive content hidden] is top notch.

Inconvénients :

nothing i would add to this. they are great and [sensitive content hidden] is the absolute best

Nexus Review Customer Service

Commentaires : Overall experience with Nexus EHR is great very easy to get around.

Avantages :

[sensitive content hidden] provided information in a timely matter

Inconvénients :

Sometimes it tends to slow down at of no where.

Highly recommend

Commentaires : [sensitive content hidden] is so easy to communicate with and the system is very easy to navigate through

Avantages :

Always available if I have any questions or need help with anything. Response time is quick.

Inconvénients :

I don’t have any complaints. The system is very easy to use

A Rare and great find!

Avantages :

I like the way the charts are set up. This allows me to easily navigate between patients and all of their information in a timely manner for the doctor.

Inconvénients :

Scheduling can be a little bit finnicky and requires constant 100% attention (this means putting the patient on hold on the phone to ensure that every step has been followed through and no mistakes are made.)

Nexus has been wonderful!

Avantages :

Nexus has been wonderful for our office. I do the bulk of EHR data entry and sign-off for the doctors as our office is still on a hybrid model with the MDs using paper charts. Nexus has served its function quite well. It's user-friendly.

Inconvénients :

Nothing to specify. Service: Nexus Support team has been fantastic in customer support.