Document Continuity!

Publié le 27/11/2018
Nancy W.
Programmer/Analyst Systems Integration
Mode et vêtements, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We utilize Compleo for much of our EDI, Shipping, Purchasing, and Invoicing documents. It is super reliable, and provides seamless integration with our systems. Once set up is complete, there isn't much to do except kick the server if something hiccups in the network. Compleo waits for document events to occur, grabs and formats them as instructed, distributes them (to the right person every time), and files the original away - basically saves an entire FTE! Doesn't get much better than that.

Avantages: This is the third company I've worked for that utilizes Compleo for their document distribution needs. As far as I know, it is the only tool I know that allows us to convert mass printouts from various platforms (particularly iSeries), workbooks, etc., into beautiful forms, then e-mail/distribute with ease. Some amount of setup is involved to parse and map fields, design overlays, and set preferences for distribution methods. Being able to select fonts, add barcodes, logos, rearrange the data, etc., gives us the flexibility to add a professional finish to all our documents.

Inconvénients: Needs a bit of babysitting on occasion, when the server is clogged, but for the most part, runs seamlessly behind the scenes. We did have issues trying to "locate" the overlays when our network crashed and didn't have access to the Compleo suite. They aren't stored anywhere in a format that is accessible to other packages. We ended up having to draw them in Powerpoint and Excel and generate manual documents.

Compleo Suite is our selection !

Publié le 28/12/2018
Mary F.
System Admin
Psychologie, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The interfaces, the configurations files, everything is well planned and organized which simplifies all the support and usage. Our overall experience is positive, and continues to be!

Avantages: What we like most about the software is that it does EXACTLY what we need it to do and stays up and working. The additional WONDERFUL feature is that the support folks are there when you need them, if you ever need them ! When we were looking at upgrades, they went above and beyond to setup and provide us with excellent service.

Inconvénients: Even when we ported from our physical server to virtual, we did not encounter any issues. No "cons" from us, sorry!

Great Conversion Tool

Publié le 04/12/2018
Eric W.
Vice President of IT
Transport routier/ferroviaire, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We currently use Compleo to convert Spooled Files from our AS/400 and have them emailed to our users. We use this for all Financial Reporting, Operation Detail reports to US Customs & Border Protection, among using it for scheduled reports and emails to the users. Our customers and Customs depends on it daily.

Avantages: I like that I am able to create amazing Excel reports using Compleo for my Mainframe applications. Instead of getting a whole new financial system, we upgraded Compleo and reformatted the reports which my boss now calls, the new Financial system lol

Inconvénients: That i don't have enough resources to really expand on everything we are capable of doing with it.

Just right for our sight

Publié le 27/11/2018
Suzanne F.
iSeries Administrator
Entreposage, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Our experience has been good. We have a product that works on the platforms we need it to work on. (We have an IBM iSeries and sometimes it is difficult to find software that will work on it.) It also works on other platforms so no need to look at different software packages for each platform. The software just runs, and runs, and runs. Very little intervention necessary.

Avantages: It automates a lot of functions which frees the IT staff for other less mundane functions.

Inconvénients: Because of it robustness and our full utilization of the software, sometimes it is difficult to wade through the problem solving steps to find the answers.

Great Product for converting spool files

Publié le 27/11/2018
Brian F.
Network Systems Manager
Logiciels, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
3 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
2 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Converting spool files into documents to send to clients. It works and its automated.

Avantages: Its very impressive to see what compleo is able to do, I have used both supervisor, explorer and layout, and its ability to interface with the as/400 and make pretty, usable documents form spool files is impressive.

Inconvénients: The only negative i see with the product is the pricing model, i do not like subscription pricing, its expensive, i would prefer a perpetual license with maintenance support as needed.

Compleo overview

Publié le 04/12/2018
Utilisateur vérifié
Sr Systems Analyst
Vente au détail, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
2 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
2 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I walked into a business that had it up and running. It took me a very long time to figure out how it worked and how to make it do what I wanted. I had to basically bang on it until I got the result I was looking for. Called support and they said I would have to pay for services. After that, I did get help from support a few times. A descent manual or help text or support that would walk you through the scenario you are trying to conquer would be fantastic and make me love the software more. When the software fails or gets stuck, it is very hard to figure out what the problem is.

Avantages: I like the features and its capabilities. However, there is no good way to see or figure out what it does or how to make it do what you want it to. The first time I called support, they told me I would have to pay for services.

Inconvénients: User friendliness is non existent. There is no help text.

Use of compleo software in our business

Publié le 07/12/2018
Perry B.
Director of IT
Machines, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Compleo provides us a way to enhance the formatting and delivery of our IBM Power System driven manufacturing system. The ability to create custom forms with the actual manufacturing system is weak. With Compleo we can create forms for things like customer statements, invoices, bills of lading. We also use to deliver some analytical reports from the system as well.

Avantages: It provides form creation and delivery for our manufacturing system.

Inconvénients: It takes quite a lot of time and effort to learn how to make Compleo work in the manner that you want it to.

Great to Get data with

Publié le 30/11/2018
Ken S.
System Engineer
Enseignement primaire et secondaire, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: We use this software to get data from multiple sources and to create import files for third party vendors. It works great

Inconvénients: Does not work well with SFTP. We have tried several times and it just does not want to connect. We have ended up using another product to push the data to its final destination.

Application support point of view

Publié le 05/12/2018
Mikolaj Z.
Application Support Specialist
Services financiers, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I'm not really user of the Compleo suite so I cannot speak in this regard. My role is application support, which includes deployment, configuration and incident management.
First 2 aspects - deployment and configuration - are really very straightforward and well documented. For the incident management in my almost 10 years period supporting the application through many different versions I didn't have really any incidents. It's truly "set it and forget it"

Inconvénients: In Compleo Explorer (v7.1) we can choose many fields/columns for the browse pane, but we cannot re-arrange them anymore which was possible in previous versions.

Compleo Suite

Publié le 30/11/2018
Utilisateur vérifié
Senior Application Consultant - Lending, Insurance, and Amicus Technology
Banque, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Very good experience, very good SW.

Avantages: Easy to maintain and use and very reasonably priced.

Inconvénients: Nothing I could think of. I had no issues with this SW

Good Product

Publié le 27/11/2018
Chris T.
IT Production & Operations Manager
Vente au détail, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
3 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: This is a good straight forward easy to use product

Inconvénients: The supervisor can sometime get caught up looking at old documents.

Yoel Fabian

Publié le 23/12/2018
Yoel F.
System Administrator Jr Manager
Services financiers, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Very good.

Avantages: Compleo is a software easy to use overall.

Inconvénients: I think it would be better for Compleo an user experience interface

Best tool for handling spool AS400

Publié le 05/12/2018
Julio F.
Gerente de servicios TI
Banque, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Ability to manipulate data and flow management

Inconvénients: It should be a little more user friendly

Expensive but gets the job done

Publié le 04/12/2018
Utilisateur vérifié
Manager IT
Vente au détail, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
2 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
3 / 5
Support client
2 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: When we've had issues, often time very basic things, like using an authenticated SMTP server to send the mail, is met with "You need to buy this expensive product in order to do that." As with any AS/400 hardware or software product, you can add a zero or two to the price compared to the equivilent product on more popular platforms.

Avantages: Once configured, it just works for the most part. We have a number of queues that do various things from sending an e-mail with a text, saving a PDF, etc.

Inconvénients: The older versions were a lot easier to maintain. The requirement for a Windows license server as compared to installing the license on the AS/400 has greatly complicated the configuration and has made it less reliable.

disappointed

Publié le 27/11/2018
Timothy S.
IT Specialist
Vente au détail, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
2 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
3 / 5
Support client
2 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: It makes managing AS400 queues very simple and straight forward

Inconvénients: In the 5 years I've been here it seems the support has steadily become less responsive and the price has outpaced other software license prices by a wide margin.
The cost to value equation is beginning to tip out of their favor.

Compleo is amazin!

Publié le 07/12/2018
Tyler R.
System Administrator
Mode et vêtements, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I just started working at my new job and found out they were already using Compleo so I needed to learn how to use it. I was blown away at how user friendly it was.

Avantages: It's easy to use and has a lot of functionality built into it. Make our lives easy when needing to create reports from our iSeries.

Inconvénients: I have no cons! Compleo lives up to it's word!

Ease of reporting--realized

Publié le 04/12/2018
Richard F.
System Administrator
Assurance, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I was most impressed with flexibility the ease of reporting with the software package.

Inconvénients: I really cannot say anything negative about this software.