Avis clients sur The Asset Guardian (TAG)

En savoir plus sur The Asset Guardian (TAG)

The Asset Guardian compte 15 ans d’expérience en gestion de la maintenance et d’actifs avec des milliers d'utilisateurs dans le monde.

En savoir plus sur The Asset Guardian (TAG)

Avantages :

It integrates well with our core ERP system (Microsoft Dynamics NAV 2017) and that was a critical interface in our selection of a CMMS system.

Inconvénients :

Inability to create more than one PWO for recurring tasks (must complete first one to generate the next one).

The Asset Guardian (TAG) - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,7
Fonctionnalités
4,4
Rapport qualité-prix
4,1

Probabilité de recommander le produit

8,8/10

The Asset Guardian (TAG) a reçu une note globale de 4.5 étoiles sur 5 d'après 10 avis d'utilisateurs publiés sur Capterra.

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Rami H.
Solutions Architect / Senior Consultant (R.-U.)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Above & Beyond - Tool to Cut Down Unnecessary Costs resulting from Reactive Maintenance!

5 l’année dernière

Commentaires : OEM partner highly professional, highly supportive and responsive, and easy to work with.

Avantages :

Date meter policy and Preventive Maintenance features, as they bring along massive cost savings on reactive maintenance, which could be sometimes outrageously expensive to deal with. Highly modular, intuitive and easy to use software. Sets a standard for industry best-practises, as it streamlines and simplifies maintenance procedures and operations to a great extent, increasing insight levels, control and productivity. Provides clear, all-encompassing view of equipment hierarchy, especially for large plants that use a massive number of equipment/parts/etc...

Inconvénients :

Could benefit from some integration with the standard Fixed Assets module. Could use a slightly better integration with standard item consumption within TAG work order processing. Some features still desired for outsourced maintenance, where third party companies are contracted to provide equipment replacement/repair.

Jared G.
Sr Applications Administrator (É.-U.)
Produits chimiques, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Solid product with very knowledgeable support staff

4 l’année dernière

Avantages :

NAV integration Web and client software interfaces Ability to add related requirements to WOs for warehouse to process

Inconvénients :

Lacks some desired reporting/KPIs Inability to create more than one PWO for recurring tasks (must complete first one to generate the next one)

Shawn S.
Manufacturing Engineer (É.-U.)
Matières plastiques, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

My View of TAG

4 l’année dernière

Commentaires : TAG has given Garner Industries a great way to track the activates of our Maintenance Department and to schedule out our technicians time throughout the day. TAG is also a common place for our technicians to document equipment problems, conditions and any preventive maintenance performed for all to see.

Avantages :

TAG is a very useful way to track all maintenance activities on equipment/assets. From the way it keeps track of any up-coming machine maintenance, producing work orders or to tracking past maintenance activities/machine break downs.

Inconvénients :

TAG is not as easy to use as some other CMMS software....there is a learning curve to TAG, especially if a new user has never used NAV before.

Don W.
CFO (É.-U.)
Fabrication électrique/électronique, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

TAG Maintenance software

5 l’année dernière

Commentaires : The process to get the system loaded and the training were outstanding. The biggest benefit to our team was that the training was conducted by someone with extensive knowledge of how to use the software and not just a software expert. This was invaluable as this is a new concept for us and enabled us to better think about how to setup and use the software based on practical user experience.

Avantages :

The software provided us with an effective means of organizing and managing our equipment maintenance. It integrates well with our core ERP system (Microsoft Dynamics NAV 2017) and that was a critical interface in our selection of a CMMS system.

Inconvénients :

I'm not a user, but I haven't heard user complaints - so nothing specific that I can point out.

Julia S.
Process Improvement Supervisor (Canada)
Papier et produits forestiers, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

TAG product and support is awesome!!!

5 l’année dernière

Commentaires : We now have a successful work order process. The maintenance folk are using this daily. Support when needed was always available throughout the whole process

Avantages :

We love how easy it is to use and we had buy in from all of our end users because of how easy and quick it is to get what you. Red from the program.

Inconvénients :

You have to do a little leg work to have it set up the way you want it. But put the time in at the beginning and it will be easy once you go live.

Tim C.
President (É.-U.)
Construction, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Maintenance as a service game changer

4 l’année dernière

Avantages :

Having prior knowledge if the ERP software arena and how strong Microsoft was with NAV/BC the seamless addition of TAG for CMMS as a service was perfect.

Inconvénients :

It may be more process related as we change our offerings. We offer testing and maintenance and our testing of equipment may not convert to a maintenance customer. We are still determining the optimal setup and data management process.

Jim C.
Maintenance Supervisor (Canada)
Services environnementaux, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Comments for Review TAG Your It

4 l’année dernière

Commentaires : An improvement over-all from our last CMMS

Avantages :

Very customizable. I see the potential for tracking asset/equipment in a multiple responses. just need some tweeking. I am already testing this now in Live.

Inconvénients :

TEMP/DMP Module. managing the order of work procedures. SUCKS VERY BAD. There just needs some tweeking on this and you would gave a great product. This area is friendly. I owuld bet that a maintennce person is not involved much here!!

Dean P.
Plant Manager (É.-U.)
Produits chimiques, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great product, excellent support

4 l’année dernière

Commentaires : Great! Great team to work with.

Avantages :

Integrates well with Navision and has met our needs well.

Inconvénients :

I'd like to see more variety of reports available.

Émilie B.
Canada
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Perfect integration with Microsoft Dynamic NAV

5 il y a 6 ans

Commentaires : Pros : TAG is perfectly embedded in Microsoft Dynamic NAV ERP. Seamless integration. Easy to use. We are a TAG partner since 2013.

Réponse de l'équipe de VeroSoft Design

il y a 6 ans

Thank you

Harold B.
Sales (Canada)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Very usefull

5 il y a 6 ans

Commentaires : Very complete solution

Réponse de l'équipe de VeroSoft Design

il y a 6 ans

Great! Thanks!