Avis clients sur Gymdesk

Why MaonRails is the best solution for a Martial Arts Studio

Commentaires : Excellent. As a martial arts studio owner you NEED a billing system, MAonRails is built specifically with martial arts studios in mind (Brazilian Jiu Jitsu is my discipline) which is important. It allows me more control over my accounts then other solutions as well.

Avantages :

I have actually used a number of products and competitors in the past, and I feel the customer service is top notch, ease of use and the right features are in place. (this was clearly built by a martial artist for martial artists

Inconvénients :

I haven't used the offered website as I already had my own. MaonRails has definitely grown since I first started using them and I am eager to see what new and useful features they plan on integrating.

Simplified our lives SO much!

Avantages :

We were looking for a software to manage our small personal training gym that supported the features we needed without the bloat of larger softwares. We also wanted to more easily see our sales, scheduled payments, missed payments, and attendance at a glance. We also LOVE being able to integrate emails and texts within gymdesk so all communication is visible to all staff. The tasks and automations are also crucial for helping us stay organized.

Inconvénients :

So far nothing has been a dealbreaker at all! A few features we wish could be implemented (better recurring appointments, slightly more easy to view calendar, etc) but nothing that overshadows the simplicity and ease of use.

Usable but I would recommend different gym software

Commentaires : Gymdesk runs and works in the many essential areas but there are many obvious flaws

Avantages :

Nice looking interface, easy to use dashboard. Very easy initial set up compared to a competitor service I was also using. Many things just work. Staff responds to problems quickly enough for what I imagine is a small company, but the company doesnt have the resources to continue development to deal with what I feel are obvious issues.

Inconvénients :

Very few customization options. No integrated parent/guardian option on sign up forms and waivers (has to be done custom), which for software catering to martial arts businesses is a little ridiculous. Cumbersome to set up document and membership options and difficult to individualize membership options outside of the template you've created (although you can discount or add signup fees, etc). Students uploading profile pictures from all webcams come out with wrong aspect ratio and make my business look unprofessional. Cannot disable capchas on signup forms (among other elements that cannot be customized). Essential membership documents are not required to be signed right away and add an extra step for staff that can easily be missed when I feel the software should be able to automate this task.

a very grateful customer

Commentaires : 10/10. We are grateful for an easy to use software management system.

Avantages :

its sleek design and easy to use format.

Inconvénients :

We would like for their to be more website integrations.

Great product for my dojo

Commentaires : Very good product. Easy to use for members and staff.

Avantages :

Supports staff and clients well. Easy to set up.

Inconvénients :

Still having some trouble with tax reconciliation.

Awesome software

Commentaires : Product is great and customer service is great. Any time we have had a problem, which has been very few times, they have responded and resolved quickly

Avantages :

So easy to use I was able to set it up myself and learn quickly.

Inconvénients :

Nothing really it’s very functional for our needs

Very good and convenient software for business management

Commentaires : We are totally satisfied and would recommend this business solution

Avantages :

User friendly and manageable, able to get comprehensive reports

Inconvénients :

Easy to understand and work with A lot of different options, including marketing

Warrior Axe CrossFit

Commentaires : Absolutely love the experience. Customer service has been very attentive and responsive

Avantages :

Very easy to use. I love the web design function.

Inconvénients :

A lot to learn. As I have played around I have gotten more effcient

Great ongoing support

Commentaires : Great, highly recommended. I've used it for over a year and plan to continue on it as my gym grows and expands.

Avantages :

The support is great. I usually will receive email replies within the day if not within 1-2 hours if enquiry is sent in their timezone. This is extremely important sometimes as members may be waiting to make payment or book classes etc. Also it is web based so I can pretty much do everything with my smartphone browser. They provide a pretty decent website along with the monthly subscription which is vital to small business owners like me as I didn't want to sink in website design and start up cost.

Inconvénients :

There are some functions which cannot be personalised or changed but can find ways to work around it. For eg, credits are deducted upon booking and not attendance. Just have to adjust our policies around it.

Makes operations smoother

Avantages :

Simple to set-up and use, provides commonly needed features, making it easy to communicate with students, handle memberships, take payments, waivers/contracts, track prospective students, as well as provides small details that software we used in the past have overlooked (ability to close your gym operations for a period of time, so you don't have to manually freeze each member)

Inconvénients :

the freezing of memberships is counterintuitive, and requires some workarounds

An up and coming top notch tool for martial arts schools

Commentaires : So far so great! Very few complaints/frustrations from members during transition as opposed to previous softwares used like zenplanner etc... where every step was met with crashing apps and the like. Here we have a program that works right in every smartphone/computer’s browser. Just log in and access everything, including remote training videos, which right now are crucial. Would love to see some more features surrounding support for remote training, but considering the relative “newness” of the product and how great everything else has been for myself and my students - a solid A-!

Avantages :

Easy setup (BIG) Automated Payment Processing Easy “on the fly” changes Beautiful schedule for website Booking and checkins Built in waivers/agreements/forms Developer is constantly listening to users and giving feedback as to why software functions the way it does or when features will be ready and DELIVERS

Inconvénients :

Lack of robust reporting Lack of configurable signup menu (users see a long list that you can’t organize by category, yet) A lot of functionality seems to leverage and almost depend on you using the built-in website builder, so if you have your own website, it might feel limiting

Best software for us

Avantages :

This software is very easy to set up and manage. Our members can quickly and easily sign up and update their information at anytime. What’s even better is that there were no annoying sales calls from people trying to sell us of features we didn’t need.

Inconvénients :

K

Martial Arts In rails

Commentaires : It’s cuts down tons on paperwork and allows the use of a card for recurring monthly payments. Those are huge. We also keep attendance and rank in this and it helps tons as well. I was skeptical at first but will say that we highly enjoy its function.

Avantages :

Best customer support around! Very streamline and easy to use Ever evolving with input from customers Less paperwork, mass emailing, just great in all areas. Fair priced

Inconvénients :

- sometimes can be a little glitchy but Customer support always is right on it.

Great option for beginners

Commentaires : Very happy overall. Service is key for me, makes me want to stay bc I have help when I need it.

Avantages :

The ease of use, and the customer response time, initially and ongoing as needed. I like the customization options specifically for Martial Arts.

Inconvénients :

It takes some time to learn the settings and it’s still something that I’m learning even after a year. Sometimes there are glitches. But with the immediate response (and tech help from the back-end) from the company, it makes it easier to handle.

New MAOR user

Commentaires : Extremely positive

Avantages :

Ease of use and presentation. The simple, yet data heavy presentation allows the user to have important information at the fingertips without unnecessary navigation.

Inconvénients :

Report customization. Probably not so much for the M.A. facility, but gym operators with a wide range of customers need to be able to generate custom data reports, especially those facilities who rely in part on dues reimbursement from member insurance programs. A growing segment of business as the aging population increases.

Company Director Review

Commentaires : I have had no issues with MAOR and am very happy with the software!

Avantages :

Very easy to use integrated with the Australian direct debit company (stripe), nothing is over complicated and hard to find and the (help) tap is actually very useful and I have personally used it multiple times!

Inconvénients :

The only con I would say is that all communication is dealt with over email the replies are always prompt what is good! But that is the only communication that is offered between client and MAOR it would be very beneficial if there were other points of communication e.g skype, phone call etc, especially at the beginning stages of looking to sign up other than that I think it is a really good software for martial arts schools and I am very happy with it!

Great software for managing a martial arts gym.

Avantages :

I like the customer service the most. [SENSITIVE CONTENT] has been most helpful and promptly responded to any questions or concern that I have had. Beyond that, the breadth of capabilities of the software is really great and I discover new functionality of the software almost weekly.

Inconvénients :

There are very few cons with this software. There are little things that have come up here and there, but [SENSITIVE CONTENT] has resolved them quickly or helped us find a workaround.

Excellent software to keep dojo running smoothly

Commentaires : Great customer service. Quick replies. Really enjoying the software.

Avantages :

Easy to keep track of visitors/potential new members. Great dashboard overview to see quickly any overdue fees and information

Inconvénients :

We run a lot of kids classes where a day(s) needs to be selected for them to enrol. Currently we need to create a lot of day combinations to accommodate this

Really please with Gymdesk.

Commentaires : The support is really, really responsive. I am impressed with that. Almost always within an hour or two, or quickly next day. The best.

Avantages :

It 'sings' to me. So much software is not 'ready out of the box.' There was such a learning curve. Many charge, demo required etc. As a busy gym and yoga studio owner with some capacity to learn on my own, I was up and in this in less than 5 minutes...and understand most of it. From there, it has served me well on customer management, communications, booking and payments.

Inconvénients :

I could use some more specific things pertinent to how I run my businesses, but perhaps others don't. So I could use some customization on a few things. I also get confused from time to time on the forms/sign up/membership connections...I think that could be better explained. Again though, it may be how I run my business not necessarily what makes sense for most consumers.

An amazing powerful modern program that does what is is supposed to!

Commentaires : Overall this software saved me a lot of money and clients due to it's ease of use in money transactions

Avantages :

The ease of use and ability to adapt to my gyms needs is amazing. With the added bonus of communication portals to my clients, text and email this is a powerful tool!

Inconvénients :

I wish the content page had more of a social media feel and less old web 1.0 feel.

A Must have for Gym Owners

Commentaires : Gymdesk is a lifesaver. I am able to organize all of my work flow in one system. I love the membership renewal, the personalized website, the group text message marketing, the online store for selling our products, and so much more!! It’s definitely a must have for all gym owners. There are so any features to use. I love Gymdesk and will never change. They are truly the best!!

Avantages :

I absolutely love Gymdesk memberships management.

Inconvénients :

I really cannot find anything that I least like at this moment.

Prompt Responses and Excellent Customer Service

Commentaires : Using Martial Arts on Rails has allowed us to combine three different platforms into one accessible and easy to use program. We are now able to navigate through any membership requirement within the same system and it has really helped our day to day business run smoothly.

Avantages :

This system is extremely user friendly and it has been a smooth transition from our previous software. Very easy to navigate through all our memberships and features.

Inconvénients :

We have not had any issues with this software that wasn't promptly addressed by customer service. We needed an option of entering multiple payment methods in membership accounts and the option was provided the next day.

most useful tool for me

Avantages :

I was in the market for a new gym membership and was looking at a bunch of different options. After researching a bunch of different options, I came across Gymdesk. The product is a mobile app that lets you book gym sessions, track your workouts and even bill your members. It also gives you a full reporting dashboard to keep an eye on your members' progress and progress.

Inconvénients :

I didn't observe any negative sides. I'm satisfying.

Great responsiveness

Commentaires : Easiness and reliability !

Avantages :

Easiness to use from any platform, as well as the support team that is 100% reliable in term of consideration and reactivity.

Inconvénients :

Minor adaptations that I would like to have for a better fit with our regional sport's issues.

excellent software

Avantages :

Constantly improves software features. Very prompt with support and any questions. We highly recommend Martial Arts on Rails.

Inconvénients :

No complaints everything has worked very well.