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Avis clients sur Badger Maps

En savoir plus sur Badger Maps

Badger Maps est un outil de cartographie des clients qui permet aux commerciaux externes d'accélérer les ventes grâce à la gestion automatique des territoires.

En savoir plus sur Badger Maps

Avantages :

Easy to re-route based on traffic. Great integration with Waze or Google Maps.

Inconvénients :

I didn’t find that much bad. But a few times it loads very slowly, and shows inaccurate location.

Badger Maps - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,7
Fonctionnalités
4,3
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,9/10

Badger Maps a reçu une note globale de 4,6 étoiles sur 5 d'après 199 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (199)

Steven
Steven
Field Sales Specialist (É.-U.)
Utilisateur LinkedIn vérifié
Biotechnologie, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Field Sales Logistics - Smarter, Faster Targeting

5,0 il y a 6 ans

Commentaires : Very positive so far as I go through the learning curve and customize the system to my needs. I think that is a crucial aspect of the system and it's value. Being able to customize and change how the system is used based on my dynamic and as sales opportunities present themselves. It makes me look like I am super organized and I am ok with taking the credit and silently praising Badger Maps.

Avantages :

The badger system provides a solution to the painful reality that plagues most field sales representatives. Planning your day/week to run your account route in a way that maximizes your results and time. No sales person enjoys spending countless hours putting together the logistics that Badger provides in a few minutes.

Inconvénients :

Would like to see grid lines or be able to define quadrants.

Andrew
Principle Owner (É.-U.)
Vente en gros, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Badger is an excellent sales tool indispensable in building and maintaining my account base.

4,0 il y a 7 ans

Avantages :

I like the lasso feature to corral a certain segment of my existing customer base in order to create the most efficient routes to see my customers and this helps save gas, time, and money. In addition, I like the ability to map out a certain geographical area for potential prospects by using the "Places" feature to pick up additional prospects on the map not yet in my database of prospects or customers. By clicking on a blue pin on Google Maps, I can see potential accounts in my industry, research them on the web prior to going into the field, and weed out potential prospects that don't meet our criteria ahead of time. Likewise, This ability is a time and money saver that assists in lowering my overall cost of acquisition.

Inconvénients :

1) I use Mac devices and there seem to be features that are not ubiquitous across the Mac platform and devices. While this isn't a deal breaker, it would nice to work from any of the 3 Mac devices I use and have all bells and whistles present for a seamless transition in my processes. 2) Sometimes I forget to add specific details from a check-in and it would nice to edit or copy and paste additional information into the existing check-in without having to delete and recreate the check-in. 3) Google Pins are not lasso-able unless you add the potential prospects into Badger first. It would be nice to create a route and have the "places potential prospects" data lasso-able to add with my existing customers and prospects. 4) Weekly Checkins Reports- It would useful to have the ability to create a spreadsheet template that users can create from the data in the customer profiles specific to their needs in reporting. Instead, every week, I receive the CSV file Checkins report and then have to delete data columns and information not pertinent to my needs.

Janea
Territory Manager (É.-U.)
Logistique et chaîne d'approvisionnement, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A godsend for a newbie in a brand new territory

3,0 il y a 5 ans

Commentaires : I’m really grateful I had this platform when I started a new job in a ten state territory. I was going to completely new places and had an overwhelming client list that I needed to introduce myself too. I could not have gone into this experience with the sense of confidence that I had without this platform. It is terrific for organizing your time along a route. I maximize my stops and am able to plan where my hotel stays are going to be. A perfect companion if you are a traveling salesperson that is covering a wide area and is also perfect if you are pinpointing multiple calls in a busy metropolitan area. There are features I have not yet mastered. The visualize component allows you to filter and visually color code accounts. It’s awesome, but hard for me to wrap my non-techie mind around. I need to spend some time with it.

Avantages :

I love the routing feature. I can alter my routes on the spot while sitting in my car. It syncs perfectly with Google maps. I love that I can optimize my route and determine how many stops I can cram into a work day. The upload feature is fantastic and the system allows you to add additional client data that you can use as a sorting and color coding tool. This tool is most useful to me in my advance travel planning.

Inconvénients :

The price recently went up and this was hard to convince my manager that it was worthwhile. The price increase was exorbitant on a percentage level. But, I’ve grown dependent on having this tool at my fingertips and overall, it is worth it. There are some flexibility issues when trying to create a route. I wish I could use the optimize tool with more flexibility by building in appointments and working around the set appointments. But, when I hit the optimize key, it sorts out of my appointment times. I also wish I could make some accounts “invisible” so that I could dial into a specific area with the lasso without selecting every single account.

Kristen
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Setting up badger maps has been really fun, the customer service is insane, so nice, they laugh:)

5,0 il y a 7 ans

Commentaires : I now know about active and inactive clients, can see all of my clients on a map, categorized in various ways, I can answer any question about our routes, and I'm saving a lot of money. We've been looking for a comprehensive CRM software for awhile, and weirdly this fits the bill! We can finally attach our clients to their delivery addresses and see them on a map; this is very useful to show investors our successes and guide the marketing team to fill in the gaps; it also incentivizes our haulers to push for sign-ups in the "gap areas" to make their per-stop income higher! I also have the benefit of exporting the data easily into excel or for our bike haulers, into a fitness app where they can track their calories burned and miles biked on the route. Overall joy with Badger!

Avantages :

So many! Integrating all of the client data with the stops is really helpful, by having that information I was able to re-coup several hundred dollars by noticing people who had been continuing to receive service, but hadn't paid. I love to lasso function, that grabs stops and mass updates them; while this software is meant for field sales it's perfect for a curbside composting company or anyone who does a TON of deliveries.

Inconvénients :

It's too good?? Sometimes I just want to do something manually, but Badger wants me to go the quick way - it's definitely better but requires that your data set is immaculate. I definitely suggest perfecting the data set with only what you want before importing into Badger...but that's an important project anyway!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Mobile app review: iPhone wins it!

5,0 il y a 6 ans

Commentaires : Overall it is one of the best organizational tools I've used!

Avantages :

Badger Maps is a lot faster and remembers your selected information whenver you close and re-open the app. The lasso upgrade is a lot better than before. Easy to manage clients by color codes and many other options!

Inconvénients :

It's not as great on Android phones, in my opinion. The Android version does not remember the information you select, so whenever you close the app and re-open it, everything resets. This has been ongoing for a while. I know many other users with the same issue. Sometimes, when clicking/tapping a pin, it is glitchy.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Produits pharmaceutiques, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

My experience has been spectacular so far. I've needed this program for a while now.

5,0 il y a 7 ans

Commentaires : I was able to save a lot of time by just hitting the leads that are clustered closer together. This is very efficient.

Avantages :

Overall this software has treated me well. I love that it creates the shortest distance between routes via an optimization option. I never had to upload a excel spreadsheet and was able to get help from the customer service department. Great service. So worth every penny.

Inconvénients :

A couple things to improve on would be including the removal/addition of tolls when using the maps section via google maps. This will help better the optimization when not using tolls. If there was a way to change the color of the PinDrop to synchronize with the number of times I hit that lead. So if I was able to click an option to say visited already and it turns blue for example. Now I don't have to double check on my end again everytime.

Réponse de l'équipe de Badger Maps

il y a 7 ans

Thanks so much for your great review! To filter and colorize by days since last visit, have you tried using the Check-in feature in Badger? Creating a check-in after each visit allows you to see accounts on the map in a different color once you've seen them. If you need any help with that or have questions, just give us a call at 415 592 5909 or email us at support@badgermapping.com. Thanks!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Produits alimentaires, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best mobile routing app I've used. Quickly optimize sales calls by route.

5,0 il y a 6 ans

Commentaires : Makes my route planning very easy and time-effective.

Avantages :

I deal with hundreds of accounts. Badger makes it very easy to draw a `lasso on a map around accounts to select them so that you can then create a travel route that you can optimize by the least amount of time. I swap accounts in and out of the software to update account data and this process only takes a few minutes.

Inconvénients :

More integrations with various sales reporting/CRM software would help so that certain fields were auto updated, rather than me having to reload the data into the software.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Biens de consommation, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for basic tracking

4,0 il y a 4 ans

Commentaires : Great program and team! I would recommend Badger to any small to medium sixed company.

Avantages :

The Badger team was amazing in setting up the program. Badger Mapping is also very easy to use and train people on.

Inconvénients :

Implementing more complex data was more of a challenge. They are still working on it over at Badger but it was difficult at the time of implementation.

John
John
Rental Account Manager (É.-U.)
Utilisateur LinkedIn vérifié
Transport routier/ferroviaire, 501–1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Badger Ryder

5,0 il y a 6 ans

Avantages :

The import function for the data. Being able to take my workbook and filter accordingly and import the addresses to see the dense areas my customers populate

Inconvénients :

I would like to have different maps rhatbhave different data. Have a map that has my Customers south of the city, north of the city ect. Maybe have each map act as a sheet would in an excel workbook

Réponse de l'équipe de Badger Maps

il y a 6 ans

Hi John, Thanks for your review! We'd love to help you with splitting your map between city sections so it acts like a sheet in an excel workbook. This should be possible with Colorizing and Filters. Give us a call at (415) 592-5909 or email us at support@badgermapping.com at any time!

Matt
Matt
Insurance Representative (É.-U.)
Utilisateur LinkedIn vérifié
Assurance, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Badger is so Awesome!

5,0 il y a 6 ans

Commentaires : This app saves me TONS of time and money when I'm out in the field. I'm in insurance, but it probably applies to any sales job involving travel of any kind. When you have tons of people you could see, who do you go see first? Badger resolves it with maximum efficiency. The customer service is awesome and prompt. So far, it's a great experience!

Avantages :

I like the fact that I can get a route put together in three or four minutes. If I get stuck out on the road and need to find something to do, I don't have to look up each address. I now have a database I can draw off of from anywhere in my territories. This thing is awesome.

Inconvénients :

I don't like the fact that once I start the route, I can delete a name off of the address book, but it still keeps it in the route. If I delete it, I want it deleted off of the route, too. Also, once the route is started, I can't delete it off the route without reloading the app.

Anna
Agent (É.-U.)
Assurance, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Made my marketing much easier and spend less time planning, more time doing

4,0 il y a 7 ans

Commentaires : No need to spend time trying to plan stop ins when u don't even know if you will have time to do them. Can be more spantenious and go with the flow of day still getting the most out of the day.

Avantages :

Easy map view. Makes it extremely convenient to plan marketing stops without spending a ton of time and can be accomplished on the go when your schedule/ plans changed at last moment. Also, the fact that changes/ entry's can be made on the go, makes it very efficient way of updating your progress with a lead.

Inconvénients :

No good way to set to do/ reminder lists. This is actually very important feature I am looking for. If there is a map based system like badger that offers convenient way of managing marketing related to do's, I would consider switching to a different service. I do live badger, but not having a good plan for following up with leads, is a very big negative.

Katarina
Owner of Pacific Heights Jewelers (É.-U.)
Mode et vêtements, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Look no further than Badger!!!

5,0 il y a 8 ans

Commentaires : Using BadgerMapping has been instrumental in the growth of my business over the last two years! Owning a at home jewelry repair, cleaning, and delivery service especially in a dense and crowded city such as San Francisco can be very difficult and time consuming! Having adapted Badger to my daily routine has saved so much time as well as money! Would definitely recommend this app to anyone in the field of sales! (Also another plus is it works great with Salesforce)

Avantages :

Maximizes amount of clients I can cater to, and optimizes my routes which result in me saving money on expenses such as gas!

Larry
Territory Manager (É.-U.)
Biotechnologie, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Badger has made it easier than ever to prospect and plan my days!

4,0 il y a 7 ans

Avantages :

That Badger Maps allows me to select different categories for call points and shows them to me on a map is invaluable to me as I plan each day of prospecting. In the past this used to take a significant amount of time away from my family; now I can do it on the fly. As if this wasn't enough, I can easily navigate to each prospect's website to help me qualify them before I begin my day. Lastly, the mobile app is well thought out and easy to use as I walk the streets of Manhattan. IMHO if an app can pass this test, it is truly for mobile use!

Inconvénients :

Only 2 things that I can think of to improve the service. First, the ability to optimize a map for walking (it currently only offers driving). This comes in handy in big cities where driving is impractical. Second, the ability to add call notes directly in the app would be great. This functionality might already be there; admittedly I have fallen into a rut with my usage. Neither of these shortcomings would prevent me from renewing my subscription.

Thanuja
Executive Finance (Sri Lanka)
Construction, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great app saves lot of time in our business

4,0 il y a 4 ans

Commentaires : Overall it is one of the useful application in our business and provides lot of benefits.

Avantages :

We can get the instant update regarding our clients and easily track them. Badger maps make more efficiency by saving lot of time and increase our productivity. Can monitor the covered area and plan the work efficiently.

Inconvénients :

Some time the location shows inaccuracy in the map and sometimes the app not responding when we save a rout. Need to provide security updates timely.

Brian
District Manager (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use app

3,0 il y a 7 ans

Avantages :

Mapping function is easy to use and helps maximize time in the field. Also the ability to use lasso is a nice feature

Inconvénients :

No integration with Outlook for task reminders and follow up. It would be great to have follow up reminders

Daniel
Industrial Account Manager (É.-U.)
Équipement et fournitures de bureau, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Badger Maps is Amazing

5,0 l’année dernière

Commentaires : I have no complaints. I wish it were cheaper for the self-paid user though. Some companies don't foot the bill for something like this and the price for an individual is a little high at $60 coming out of a personal budget compared to a corporation's budget. Either way I'll pay the $60 because I need it.

Avantages :

Everything, Badger has everything you need and not really anything you don't.

Inconvénients :

The prospecting feature is a little dull to me unfortunately. I use seamless.ai for prospecting which gives me more detailed information. For example, I can find a person by their title at the company along with their email and cell phone number.

Al
Owner/Sales (É.-U.)
Machines, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Love this software for prospecting

4,0 il y a 6 ans

Avantages :

I find Badger maps very helpful when prospecting while out on the road. It also helps me keep track of recent visits and contact names at customers as well as prospective new customers.

Inconvénients :

I'd like it better if I could have multiple contacts and emails per account.

Donna
Owner (É.-U.)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great program!

5,0 il y a 7 ans

Avantages :

Badger has made it so easy to prospect for new clients. I map out all the target business types in an area and prospect away. As appointments are set, I'm able to add them to my route. I can optimize the route and let clients know approximate time of arrival.

Inconvénients :

I would like to be able to integrate with my CRM. Currently it only integrates with SalesForce which is too expensive for a small business my size.

James
Sales
Automatisation industrielle, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Easy CRM and Mapping at your fingertips!

5,0 il y a 8 ans

Commentaires : Badger has facilitated my territory to be manageable. I completed one easy upload of accounts and was ready to get started. In the past it took me well over an hour to complete my daily route planning, but with Badger, it takes about 10 min at the most - and then gives me the estimated time to complete the route. Check-ins are as easy as pressing the microphone key on the screen, and can be dictated as I drive to the next call. Weekly reports are generated automatically and emailed to me. I can also generate specialized reports that help me plan call backs. I have used several different CRM programs, but Badger is the best.

Avantages :

Easy Lasso feature that allows you to target the area that you want to call on - then tells you how long it should take to complete the route.

Inconvénients :

You must contact the help line to get a download of the accounts that you have in your data base.

Carl
Sales Manager (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Badger Maps is AMAZING!

5,0 il y a 6 ans

Commentaires : Just working smarter is the key for me! It has improved sales, time management, contact frequency, customer relations, I love it!!

Avantages :

Love the ability to search the area you are currently prospecting in for more prospects!! It is super simple to add new contacts/accounts and the route mapping is priceless!! Used to spend my time driving around in circles!! My efficiency has quadrupled and the sales numbers are the proof in the pudding!!

Inconvénients :

The only thing that I would like to change as of right now is the option to route potential customers, when you type in a keyword in places it will bring businesses that are related to that keyword but you can't route them like you can with your regular accounts.

Jamie
Sales (É.-U.)
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Fantastic, I was able to see my customers on the map, in a view that helped me organize my customers

5,0 il y a 7 ans

Avantages :

Lasso took, map, the ability to route. The ability to see my activity as I travel around town. The colors that show how long it's been since I've visited a customer. The ability to save when I contacted a certain customer last, whether by email, office visit etc

Inconvénients :

Pretty new user, still learning. As I learn about the ability to add notes to my customers I would like to know that I can download all of my customer data at any point to save myself. Is this possible?

Réponse de l'équipe de Badger Maps

il y a 7 ans

Hi Jamie, Thanks for your feedback! Yes, you can get an export of all your customer data at any time. Just send us an email at support@badgermapping.com and we'll send you the export! Let us know if you have any more questions and feel free to give us a call at 415 592 5909.

Amanda
Regional Manager (É.-U.)
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Good

4,0 il y a 7 ans

Avantages :

Tracking and mapping. I havent used any others so not sure. It has been pretty easy to use. Like that can easily change the route from my phone,

Inconvénients :

I want to be able to edit my history after I leave a note instead of making a new one. I want to personalize each account with food expectations, the person to contact at that office, etc

Réponse de l'équipe de Badger Maps

il y a 7 ans

Hi Amanda, Thanks for your helpful feedback! You can definitely personalize your accounts and add in any details about them, such as person of contact. Just upload that information from your spreadsheet, or add new fields under settings in Badger. It's very easy to set up and we'd be happy to help you out if you have any questions. Just give us a call at 415 592 5909 or email us at support@badgermapping.com.

Michael
Owner/Partner (É.-U.)
Appareils médicaux, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Best at routing/maps, needs CRM

4,0 il y a 5 ans

Avantages :

For mapping and visualizing accounts and for creating routes, this app is the absolute best. But, that functionality would be 1,000x more useful if it tied to a CRM for small teams, whether they integrated with CRMs or had one built in.

Inconvénients :

Too expensive. If I was an enterprise with customized software that integrated with my CRM, I’m sure it’d be great. But it can only work on a snapshot of data - I have to download from CRM and upload to Badge every time I update accounts. For free, I can upload a spread sheet in Google and I still have all the filtering and visualization feature, but I lose the routing features.

Sean
Sales Rep (É.-U.)
Sécurité publique, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Excellent Program! Has really assisted me with my new career.

5,0 il y a 12 mois

Commentaires : Badger Maps has been great! I just had a quick training and learned a lot of features I didn't know about. Well worth it.

Avantages :

The lasso option is amazing. Also being able to add multiple filter options really helps.

Inconvénients :

If there was someway to make it where when I do a check in on a saved route it would automatically update my remaining route with correct times.

anthony
BDE (É.-U.)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

I use it every day.

3,0 il y a 7 ans

Avantages :

Very use full and accurate. I use it every day, very easy to use as well. I recommended it to companies who have reps in the field.

Inconvénients :

It is limited, I need to be able to add more stops in the day. I have to make 2 routes to accomplish my day