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Avis clients sur Badger Maps

En savoir plus sur Badger Maps

Badger Maps est un outil de cartographie des clients qui permet aux commerciaux externes d'accélérer les ventes grâce à la gestion automatique des territoires.

En savoir plus sur Badger Maps

Avantages :

Easy to re-route based on traffic. Great integration with Waze or Google Maps.

Inconvénients :

I didn’t find that much bad. But a few times it loads very slowly, and shows inaccurate location.

Badger Maps - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,7
Fonctionnalités
4,3
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,9/10

Badger Maps a reçu une note globale de 4,6 étoiles sur 5 d'après 196 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (196)

Sara
Sara
Travel Nursing (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

This is hands down the best app I've ever used.

5,0 il y a 6 ans

Avantages :

The convenience and ease of the app. It simplifies my travel and saves me so much time. I do traveling nursing and this app keeps everything I need to document and chart correspondence all together and easy to find. What would normally take me at least an hour to track my day and document communication between patients is now only taking maybe 10-15 min. If I need to change something it's just as easy to modify on the go without having to reevaluate my entire day.

Inconvénients :

I love everything about it! Maybe if there were one thing I could think of and it really isn't that much of a dislike but more so something that would be handy is the ability to lock in a time of visit so that it would have to be that time and move other visits around those ones.

Réponse de l'équipe de Badger Maps

il y a 6 ans

Hi Sara, Thanks so much for your amazing review! It's great to hear that Badger saves you so much time. About your last point, you can indeed lock in a time for a specific appointment and have Badger plan all other meetings around it. When you see your current route, just change and select a certain time for the meetings you have fixed and optimize your route from there. Feel free to give us a call at 415 592 5909 if you have any questions!

Christina
Christina
Sr. Outside Sales for Southern California and Mexico (É.-U.)
Utilisateur LinkedIn vérifié
Matières plastiques, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Senior outside sales with a large territory

5,0 il y a 5 ans

Commentaires : I now have mapped all 147 clients and I am able to record all calls as well as impress my Supervisor with the details on my weekly call reports

Avantages :

I was struggling to get to all my clients on a regular basis and also find new prospects. With Badger I have been able to maintain person contact as well as locate new prospects in the call area.

Inconvénients :

It was a bit hard to get started because of all the features. But I quickly learned that using my computer instead of trying to do everything on my cellphone definitely made learning a lot faster

Daniel
Industrial Account Manager (É.-U.)
Équipement et fournitures de bureau, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Badger Maps is Amazing

5,0 il y a 2 mois Nouveau

Commentaires : I have no complaints. I wish it were cheaper for the self-paid user though. Some companies don't foot the bill for something like this and the price for an individual is a little high at $60 coming out of a personal budget compared to a corporation's budget. Either way I'll pay the $60 because I need it.

Avantages :

Everything, Badger has everything you need and not really anything you don't.

Inconvénients :

The prospecting feature is a little dull to me unfortunately. I use seamless.ai for prospecting which gives me more detailed information. For example, I can find a person by their title at the company along with their email and cell phone number.

Steve
Territory Manager (É.-U.)
Produits pharmaceutiques, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Frustrated, disapponted, angered, and now indifferent...

2,0 il y a 6 ans

Commentaires : Ability to route my day and choose the most time effiicient path.

Avantages :

The traffic abilities from the map screen and being able to route my day and or territory.

Inconvénients :

Badger has had a poor ability to reliably keep notes that I have entered. I have been frustrated losing key info on numerous occasions. I stopped reporting the issue because it kept happening so often. I do have to keep separate notes with key contact data because I cannot trust that the info will be there when I need it from Badger. The red map points of accounts I have on the map will often have to be tapped several times for the account to be accessed. The action will either stop and not load or the app will switch to the blue Google badge. I have made the request at least twice in the past that the red account points need to be larger so that they can be accessed easier and not covered up by a blue location points. I know how to turn off the blue Google points but, I would like to have these locations present on the screen and have access if I choose. Why can't the red points just be larger on every screen? I.e. When I magnify the map screen the red points are often covered by the blue Google points or badges and I have to press items several times to find the red account badge.....I have worked for several companies and have experienced numerous types of CRM-like systems. Badger has probably been the most frustrating and unreliable to work with.

Sean
Sales Rep (É.-U.)
Sécurité publique, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Excellent Program! Has really assisted me with my new career.

5,0 il y a 2 mois Nouveau

Commentaires : Badger Maps has been great! I just had a quick training and learned a lot of features I didn't know about. Well worth it.

Avantages :

The lasso option is amazing. Also being able to add multiple filter options really helps.

Inconvénients :

If there was someway to make it where when I do a check in on a saved route it would automatically update my remaining route with correct times.

Robert
Robert
Sales Consultant (É.-U.)
Utilisateur LinkedIn vérifié
Impression, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Route Planning Simplified

5,0 il y a 5 ans

Commentaires : I dumped an entire csv file of cold leads from sales genie into Badger and then gave them all ratings etc. then I was able to strategically plan daily and weekly routes to maximize my sales efforts in the field and minimize drive time. This software helps make sure that you leave no stone un-turned in the sales field!

Avantages :

Has one of the highest stops per route allowed in the industry, most other software companies limit you to 12-16 stops per route, Badger gives you 23. Very easy to use on desktop and mobile, this app has saved me so much time on the road from planning routes to visualizing and prioritizing stops and tracking last check-in time etc. They also send you a CSV file each week of all of your activity which is excellent for going back and making sure you followed up on all actions needed.

Inconvénients :

I don't really have any cons after using this software for 3 months, it's all positive!

Terrence
Sales (É.-U.)
Appareils médicaux, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Strong Product

4,0 il y a 2 mois Nouveau

Commentaires : lessening my windshield time

Avantages :

route optimization. prospecting leads. good customer service [sensitive content hidden]

Inconvénients :

Still need training on how to continue to navigate route, when and if I go off route do to some stop that I make.

Austin
Sales Rep (É.-U.)
Médecine douce, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Mobile Sales review

5,0 il y a 2 mois Nouveau

Commentaires : really nice

Avantages :

lasso tool

Inconvénients :

a “bump” button for route stops to move it to back, and a “prioritize” feature to optimize a route around a specific first stop or something

Grace
AE (É.-U.)
Énergies renouvelables et environnement, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Thank you!

4,0 il y a 2 mois Nouveau

Avantages :

Optimization is a key reason why I was looking for a tool like this

Inconvénients :

Interface isn't as appealing to the eye and I wish this would be updated

Mahboob
Compliance officer (É.-U.)
Pétrole et énergies, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

User

5,0 il y a 2 mois Nouveau

Commentaires : Good.

Avantages :

Easy to use and very friendly. It helps me when I travel to different locations from one point to another.

Inconvénients :

Little bit expensive. It would be nice if I could get it under $40 month.

Andrew
Principle Owner (É.-U.)
Vente en gros, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Badger is an excellent sales tool indispensable in building and maintaining my account base.

4,0 il y a 6 ans

Avantages :

I like the lasso feature to corral a certain segment of my existing customer base in order to create the most efficient routes to see my customers and this helps save gas, time, and money. In addition, I like the ability to map out a certain geographical area for potential prospects by using the "Places" feature to pick up additional prospects on the map not yet in my database of prospects or customers. By clicking on a blue pin on Google Maps, I can see potential accounts in my industry, research them on the web prior to going into the field, and weed out potential prospects that don't meet our criteria ahead of time. Likewise, This ability is a time and money saver that assists in lowering my overall cost of acquisition.

Inconvénients :

1) I use Mac devices and there seem to be features that are not ubiquitous across the Mac platform and devices. While this isn't a deal breaker, it would nice to work from any of the 3 Mac devices I use and have all bells and whistles present for a seamless transition in my processes. 2) Sometimes I forget to add specific details from a check-in and it would nice to edit or copy and paste additional information into the existing check-in without having to delete and recreate the check-in. 3) Google Pins are not lasso-able unless you add the potential prospects into Badger first. It would be nice to create a route and have the "places potential prospects" data lasso-able to add with my existing customers and prospects. 4) Weekly Checkins Reports- It would useful to have the ability to create a spreadsheet template that users can create from the data in the customer profiles specific to their needs in reporting. Instead, every week, I receive the CSV file Checkins report and then have to delete data columns and information not pertinent to my needs.

Maurice
Owner (Australie)
Automobile, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

From A to Z I love it.

5,0 il y a 6 ans

Commentaires : Helps us to visit our customers on right time periods and less preperation time for it, less paperwork,shorter travel around.

Avantages :

When I look at the map while driving,I can easily see which prospect or customer around and act on spot in out of a daily plans.

Inconvénients :

1-There is no toggle all on and off features for Places. 2-Visualize features are great with weekly check-in reports,but adding additional alert or alarm that applicable to each and every customer for remind you with their special occasions, would be nicer.It is hard to remember that if I have to celebrate customer' birthday after three days of the last visit or check out the bank account after two days to see if they paid their last invoice.With weekly report basically missing the point.

Maureen
Area sales manager (É.-U.)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent experience but feel like some of the questions on check in need to be updated.

4,0 il y a 6 ans

Commentaires : Locations of important retailers, easy access to phone numbers and email addresses, history on last call and what was covered with the end of the week report. Help with finding new accounts in the areas I am visiting or cold calling.

Avantages :

The ease in which you can look an account up and get there phone number, email address or location. Also love being able to see area stores and gas stations when needed.

Inconvénients :

The questions on check in are weak and we are required in our group to do this process. They need to be more to the point and less vague.

James
Senior District Service Manager (É.-U.)
Automobile, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Badger Maps For Service Reps

5,0 il y a 5 ans

Commentaires : Badger helps me plan my service visits easily. The ability to optimize routes gives me a realistic plan for my work week. Overall the value is awesome and being a former user of Streets and Trips(no longer supported) this Application is light-years above!!!!

Avantages :

-The Visualization function of seeing the contacts I've seen in the last 30 days, helps me plan my objectives. -Optimization of routes is awesome and extremely accurate for managing visits. -using the phone App to quickly add notes to an account, or "check in" is very useful. -The reporting functions make my office day paperwork so much simpler.

Inconvénients :

-It would be nice to have a bit more customizable filters, and the ability to visualize in several different formats. Such as days since last visit, volume of sales, CR contacts, etc. -Phone app needs a few tweaks, it would be nice if when using the app to make a call to a client, the system would automatically log the call and time in history. -A separate tab for individual contacts for each client would be nice. General manager, Sales Manager, etc.

Thanuja
Executive Finance (Sri Lanka)
Construction, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great app saves lot of time in our business

4,0 il y a 3 ans

Commentaires : Overall it is one of the useful application in our business and provides lot of benefits.

Avantages :

We can get the instant update regarding our clients and easily track them. Badger maps make more efficiency by saving lot of time and increase our productivity. Can monitor the covered area and plan the work efficiently.

Inconvénients :

Some time the location shows inaccuracy in the map and sometimes the app not responding when we save a rout. Need to provide security updates timely.

Lauren
Sales Rep (É.-U.)
Appareils médicaux, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best app I've tried

5,0 il y a 2 ans

Commentaires : Using Badger has made me infinitely more effective in my day-to-day

Avantages :

The time I spend route planning now is cut to a fraction of what it was before. You can map basically as many points as you need to in one route, which I haven’t seen any other app do. I’ve been using the map filtering feature a lot as well, which helps me visualize everything and strategize a bit better. Overall super useful and time-saving.

Inconvénients :

Haven't really encountered any cons, customer service is on it if you need help

Don
Managing Director (Australie)
, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Great product

5,0 il y a 5 ans

Commentaires : Considering myself to be mid range computer literate, i have found the badger program a true blessing from installation to now! There is just not enough praise i can dish out to their support team who have answered a multitude of super stupid questions without issue. The ease to get around the whole program is simple and not over complicated - i have now tracked and saved my complete Sales journey around Australia (which is no small sales territory i might add) and the absolute amazing option of selecting places ROCKS! on days where my sales day was no quite complete - i used this application and bang - all of these prospects were there at my fingertips........brilliant. I'm a convert - do yourself a favour and get on this, you will be very glad you did.

Avantages :

I've researched and trialled quite a few mapping software programs but Badger has blitzed them all in many different ways

Inconvénients :

Haven't really come across any as yet. All of my initial hiccups were my own error and i was quickly pointed in the right direction by the support team.

Al
Owner/Sales (É.-U.)
Machines, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Love this software for prospecting

4,0 il y a 5 ans

Avantages :

I find Badger maps very helpful when prospecting while out on the road. It also helps me keep track of recent visits and contact names at customers as well as prospective new customers.

Inconvénients :

I'd like it better if I could have multiple contacts and emails per account.

Donna
Owner (É.-U.)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great program!

5,0 il y a 6 ans

Avantages :

Badger has made it so easy to prospect for new clients. I map out all the target business types in an area and prospect away. As appointments are set, I'm able to add them to my route. I can optimize the route and let clients know approximate time of arrival.

Inconvénients :

I would like to be able to integrate with my CRM. Currently it only integrates with SalesForce which is too expensive for a small business my size.

andy
self employed (É.-U.)
Assurance, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

I have had a good experience with this software.

4,0 il y a 6 ans

Commentaires : Effortless in arranging my trips.

Avantages :

I really like how you can just enter the addresses in and the software will arrange your trip for you.

Inconvénients :

When I used Streets and Trips, I could enter all of my inspections in and could see if there was an inspection that was in another county but close to the county that I'm working. I wish you could enter all of my appointments into the software and then pick which ones that I need to do according to the due dates that I have.

Réponse de l'équipe de Badger Maps

il y a 6 ans

Thanks for your review and feedback Andy! If you'd like to put in all your appointments and due dates, you can also import a spreadsheet with all that information in Badger and it would map all your data and have the due dates saved as well. We're happy to help you out if you have any questions about it, just give us a call at 415 592 5909 or email support@badgermapping.com.

Carl
Sales Manager (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Badger Maps is AMAZING!

5,0 il y a 5 ans

Commentaires : Just working smarter is the key for me! It has improved sales, time management, contact frequency, customer relations, I love it!!

Avantages :

Love the ability to search the area you are currently prospecting in for more prospects!! It is super simple to add new contacts/accounts and the route mapping is priceless!! Used to spend my time driving around in circles!! My efficiency has quadrupled and the sales numbers are the proof in the pudding!!

Inconvénients :

The only thing that I would like to change as of right now is the option to route potential customers, when you type in a keyword in places it will bring businesses that are related to that keyword but you can't route them like you can with your regular accounts.

Jamie
Sales (É.-U.)
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Fantastic, I was able to see my customers on the map, in a view that helped me organize my customers

5,0 il y a 6 ans

Avantages :

Lasso took, map, the ability to route. The ability to see my activity as I travel around town. The colors that show how long it's been since I've visited a customer. The ability to save when I contacted a certain customer last, whether by email, office visit etc

Inconvénients :

Pretty new user, still learning. As I learn about the ability to add notes to my customers I would like to know that I can download all of my customer data at any point to save myself. Is this possible?

Réponse de l'équipe de Badger Maps

il y a 6 ans

Hi Jamie, Thanks for your feedback! Yes, you can get an export of all your customer data at any time. Just send us an email at support@badgermapping.com and we'll send you the export! Let us know if you have any more questions and feel free to give us a call at 415 592 5909.

Amanda
Regional Manager (É.-U.)
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Good

4,0 il y a 6 ans

Avantages :

Tracking and mapping. I havent used any others so not sure. It has been pretty easy to use. Like that can easily change the route from my phone,

Inconvénients :

I want to be able to edit my history after I leave a note instead of making a new one. I want to personalize each account with food expectations, the person to contact at that office, etc

Réponse de l'équipe de Badger Maps

il y a 6 ans

Hi Amanda, Thanks for your helpful feedback! You can definitely personalize your accounts and add in any details about them, such as person of contact. Just upload that information from your spreadsheet, or add new fields under settings in Badger. It's very easy to set up and we'd be happy to help you out if you have any questions. Just give us a call at 415 592 5909 or email us at support@badgermapping.com.

Michael
Owner/Partner (É.-U.)
Appareils médicaux, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Best at routing/maps, needs CRM

4,0 il y a 4 ans

Avantages :

For mapping and visualizing accounts and for creating routes, this app is the absolute best. But, that functionality would be 1,000x more useful if it tied to a CRM for small teams, whether they integrated with CRMs or had one built in.

Inconvénients :

Too expensive. If I was an enterprise with customized software that integrated with my CRM, I’m sure it’d be great. But it can only work on a snapshot of data - I have to download from CRM and upload to Badge every time I update accounts. For free, I can upload a spread sheet in Google and I still have all the filtering and visualization feature, but I lose the routing features.

tony
sales rep (É.-U.)
Impression, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very good software

4,0 il y a 6 ans

Avantages :

the simplicity , also badger runs in all platforms like chrome, safary, iphone and android devices. customers support is great too

Inconvénients :

need to improve import and export feature, some times we had issue with chrome but your tech support fixed fast