Avis clients sur Aimtell

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Note moyenne

  • Note globale
    4,5 /5
  • Facilité d'utilisation
    4,5 /5
  • Service client
    5 /5

En savoir plus sur Aimtell

Un logiciel de notification push pour réengager les visiteurs de votre site web. Fonctionnalités de ciblage, d'automatisation, de reporting, de suivi des événements, etc.

En savoir plus sur Aimtell

13 avis affichés

Missi M.
Search, Amazon, Digital Media & Analytics
Médias en ligne, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 12/05/2020

"Willing to Change and Improve"

Commentaires: I've only been working directly with the software for a month or so but the incredible customer service has really gotten my attention. I've never worked with a company so willing to change how their software works so that it meets my needs.

Avantages: The software is very straightforward in terms of what it does, how it does it and what you can expect from it. The implementation is easy enough but there are improvements that can be made. The *BEST* part of this software is the customer support team. They are willing to take your questions and suggestions and make them actionable and adjust the software based on your needs. Need something that isn't there today? Just ask - it may be coming soon and if not, it just might get added to the roadmap.

Inconvénients: I don't like the functionality when you have multiple websites. The navigation leaves some work to be done, but they are not afraid to make improvements, which I love. They are working on, but do not today have, completely automated or templated setups so you can create the exact same segments and triggers for multiple websites. Other than that, everything works as it should and it is very simple to set up and maintain.

  • Source de l'avis 
  • Publié le 12/05/2020
Utilisateur vérifié
Front-end Developer
Vente au détail, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/08/2018

"Happy with customer support service"

Commentaires: Aimtell help us to tracking the use. Easy to use, support team is good also in helping us to answer the question.

Avantages: The notification service of Aimtell help us to notify our customer about our product and gain revenue when user buy our product

Inconvénients: This comment is not about the software but I would like to give a comment to ask Aimtell to improve the document guide to use Aimtell service. In some case it helps us to find the documentation faster. The support team of Aimtell is good when help me to in troubleshooting the issue

  • Source de l'avis 
  • Publié le 09/08/2018
Isabelle B.
Performance Marketing Manager
Télécommunications, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    1 /5
  • Facilité d'utilisation
    2 /5
  • Fonctionnalités
    1 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 08/05/2019

"Poor Service & Unnecessary Bugs"

Commentaires: Very poor customer service. The tool is cool, but my experience with the team has soured my view of the company overall.

Avantages: We use it for remarketing. The cost per lead has been quite efficient.

Inconvénients: There are bugs in the messages on PC computers. Aimtell have not come back to me with a solution. I have been chasing them for months, and they keep saying they will come back to me but they never do.

  • Source de l'avis 
  • Publié le 08/05/2019
Yaroslav S.
Communication Manager
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 05/06/2020

"Handy software with all features under one roof"

Commentaires: Amazing. All weaknesses are going away when you have a competent support from their team ( Hey [SENSITIVE CONTENT HIDDEN] 👋), when it comes to adding custom features or explaining compels solutions Aimtell also lends you a hand. 5 star, all great.

Avantages: I liked the whole dashboard, it is very convenient to use especially for non-dev people like me. What I enjoyed the most is that I have a lot of possibilities to set up push notifications on my own. Integration is easy, I just put a short code and the ball is starting rolling. Also, it’s great that Aimtell has advanced features, open API we can call and do some magic to reach customers better :) The best thing though I think it is price.

Inconvénients: The least I liked to deal with the codes, but here is nothing bad with software, no software will free you from adding js codes to the site.

  • Source de l'avis 
  • Publié le 05/06/2020
Scott S.
Partner
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 01/03/2019

"Great for the "Beginner""

Commentaires: Aimtell is an amazing product supported by amazing people.

Avantages: Browser push notifications seemed confusing and a little complicated before I found Aimtell. Everything from the dashboard to the support has been instrumental in allowing me to learn this valuable marketing tactic quickly and easily.

Inconvénients: Nothing in particular that I do not like. There is still a lot of functionality and best practices that I am not taking advantage of right now.

  • Source de l'avis 
  • Publié le 01/03/2019
Jaime R.
Paid Media Manager
Biens de consommation, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 25/03/2020

"100% Recommended"

Commentaires: Customer service and tech support is top notch, hope they stay like that..or better...

Avantages: easy to create push notifications, and start seeing good results

Inconvénients: I would to have more features to customize my notifications. It would be amazing if we can use the same segments created in analytics to target customers. Apple devices is a must hope they can incorporate them

  • Source de l'avis 
  • Publié le 25/03/2020
Bruna C.
Product Analyst
Services et technologies de l'information, 501-1 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/08/2019

"The most complete tool in the market!"

Commentaires: Aimtell solved all my problems with the possibility to segment according to my business model

Avantages: The possibility to customize the segmentation options and the support efficiency

Inconvénients: It's not available in portuguese and doesn't have RegEx

  • Source de l'avis 
  • Publié le 23/08/2019
Frederico P.
Product Manager
Services et technologies de l'information, 501-1 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 18/04/2019

"Start your Aimtell trial today!"

Commentaires: I'm very thankful of Aimtell team for support

Avantages: Many customizations available and support team Response time

Inconvénients: Needs implement regular expression as condition on segmentation

  • Source de l'avis 
  • Publié le 18/04/2019
Linas Z.
Demand Generation Manager
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 19/05/2020

"Easy to use, great audience segmentation"

Commentaires: Aimtell allows us to re-engage website visitors by distributing various content through web push notifications and generate additional leads.

Avantages: Aimtell was easy to install and configure. We had it up and running in less than a day. The software is easy to use and audience segmentation capabilities are great. Love the ability to track different website actions with events and set up triggered campaigns based on them. Customer support answered all the questions we had promptly.

Inconvénients: Reporting capabilities could be improved.

  • Source de l'avis 
  • Publié le 19/05/2020
Utilisateur vérifié
Marketing Assistant
Logiciels, 51-200 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 30/04/2019

"We enjoyed our free trial, looking forward to subscribing"

Avantages: Loved the service they provide and was very easy to implement. Support was good.

Inconvénients: Would love some more template options for the popups for use with images.

  • Source de l'avis 
  • Publié le 30/04/2019
Alison K.
Customer Insights Marketer
Vente au détail, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    3 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 01/09/2019

"Happy Customer"

Commentaires: Very supportive team. Great experience overall.

Avantages: Customer service.
Ability to request for feature upgrade.

Inconvénients: Features are limited.
The time difference between us (Sydney) and AimTell makes it hard to arrange video call meeting.

  • Source de l'avis 
  • Publié le 01/09/2019
Jake B.
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 04/02/2017

"Great app for browser push notifications!"

Commentaires: I've looked at many push notification apps and Aimtell is the way to go. I saw a lot of results over the holiday season using their conversion tracking feature and I am very pleased. The app is easy to use and if I had any questions the customer support was very knowledgeable and excellent at responding. A+

  • Source de l'avis 
  • Publié le 04/02/2017
Jacob S.
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 18/01/2016

"Easy to set up!"

Commentaires: Very easy to use. Loved the ability to create custom segments.

  • Source de l'avis 
  • Publié le 18/01/2016