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En savoir plus sur FACTS

FACTS élimine les incertitudes liées à l'attribution des aides financières en fournissant aux écoles les informations dont elles ont besoin pour accorder des aides financières équitables aux étudiants.

En savoir plus sur FACTS

Avantages :

FACTS (formerly known as RenWeb) is a robust SMS / SIS software. It has a full spectrum of features and functions that schools need.

Inconvénients :

For example, there is no way to record/notify parents of missing assignments when using standards based grading in FACTS.

FACTS - Notes

Note moyenne

Facilité d'utilisation
3,6
Service client
4,0
Fonctionnalités
3,8
Rapport qualité-prix
3,7

Probabilité de recommander le produit

6,9/10

FACTS a reçu une note globale de 4,0 étoiles sur 5 d'après 104 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (104)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Saves a lot of money and easy to use!

5,0 il y a 5 ans

Commentaires : Wonderful!

Avantages :

Working for a small school means trying every way to save money and we were able to do that with this software.

Inconvénients :

It doesn't offer as many of the "bells and whistles" as other big-brand names do.

Carrie
Librarian (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Everything A Teacher Needs!

5,0 il y a 5 ans

Commentaires : My overall experience has been a positive one. I have used this software in a couple of schools I've taught in. I enjoy using it and would recommend it to any fellow teachers as well as any future schools.

Avantages :

What I like most about RenWeb is the fact that everything a teacher may need in document management is in one place. The teacher can write their lesson plans, use the software to enter grades and find everything they may need on their students all in one place. I like the fact that the lesson plans are easy for parents to see as well. They have made some good advances in the past year. They are making strides in keeping up with the way they appear and the flexibility they have implemented to allow the teacher to work from work and personal devices. I do know from personal experience that they want to put the best product out there and are not afraid to change to do it.

Inconvénients :

The thing I have liked least about this software is that they make some changes to the software in the year. I adjusted to some of their updates with ease only to find it has changed during the year. I can be a bit frustrating especially when those changes happen at the end of a school year. I'm glad they are evolving, the timing could be better.

Gabriela
Parent (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

So difficult to use, ugly interface, annoying to toggle between student and financial management

1,0 l’année dernière

Commentaires : As an end user, I absolutely LOATHE FACTS. It is one of the worst user experiences I have ever had.

Avantages :

I do not like anything about FACTS except having access to lesson plans for our hybrid homeschool

Inconvénients :

I have been forced to use FACTS since the 20teens when my two older daughters were in school. At that time it was only for financial purposes, and I hated it then. It was cumbersome and difficult to use, and figuring out how the math was done was an exercise in frustration. Fast forward to the mid 20 twenties when my younger sons' school uses it for both class/assignment/grade management and financial management, and I know why I hated it then and still do. The class assignment section is ugly and outdated looking. And now with the financial 'upgrade', we have to login in AGAIN within the website to review the financial portion. I understand from the school that they also can't put in manual changes from their end, so basically everyone is at the mercy of unseen software administrators. Having to pay $25 to pay my balance in full is also really annoying, when I know the school is also paying for the 'privilege' of using the system and being paid. Last year they charged $.85 PER TRANSACTION! To draft money out of my account! So not only do they charge you, but you literally have no option but to give this company your sensitive financial information for them to store 'securely'. I guess? So far so good on that front, but who's to say how long that will last. The app costs as well, in addition to the school paying, and me paying for the privilege of paying tuition, we also have to pay for the app.

Megan
Assistant Principal (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Affordable SIS

4,0 il y a 4 ans

Commentaires : It is a full SIS with some limitations, but that is to be expected for the price. Their customer service is primarily operated through chat and they do a good job!

Avantages :

FACTS is an affordable SIS. The system maintains all of our records and has capability for customization within reports such as building your own report card. FACTS is always improving. They take user requests seriously and we can vote on which requests we'd like them to prioritize. Last year, they updated to a mobile web-based platform that can be accessed across all devices. They also offer communication services such as mass texting (for an additional fee). A definite pro is that this one system manages everything from tuition payment, grant services, grading, lesson planning, reporting and communication!

Inconvénients :

At times, FACTS can be click-intensive, requiring multiple steps to get something done. The standards-based grading portion is not yet fully developed to allow for true standards based grading and reporting. For example, there is no way to record/notify parents of missing assignments when using standards based grading in FACTS.

Jamie
Elementary Vice Principal (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Renweb is all you need!

4,0 il y a 7 ans

Commentaires : The benefits of this software are too many to list. Renweb has taught me things on the administrative side that I did not even know I needed to learn. My teachers have their classroom information organized and can make their own customized reports if needed which is a huge benefit because not all students are the same.

Avantages :

Having all the information for our students literally at our fingertips has been a huge advantage in moving into the digital age. We can quickly look up everything we need and it tracks it for all students and families. Having the access to personal information, tracking emails, communications, grade book and calendars all in one spot has been my favorite parts of diving into this software.

Inconvénients :

The thing I really hate is when you go to a classroom and it pops up "communication has moved". I did not go there for communication but since it is the first alphabetically on the list, this error pops up every time. I just scroll down and click grade book so it is easy to get out of it. It is just annoying that I feel like it yells at me every day when I go to that section. Small annoyance really but still annoying.

Shannon
Shannon
Enrollment Director (É.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Integrates well with FACTS/Renweb Software

5,0 il y a 6 ans

Commentaires : The best part about this tool is the justification it gives us to parents about why we award what we do. It is a low cost to the parents and gives them peace of mind their sensitive information will be secure. If you are currently using paper forms, I would highly recommend switching to FACTS Grant & Aid!

Avantages :

This is an all-in-one Grant & Aid tool. It allows families an unbiased 3rd party review software, allows administrators on the review team to see the overall picture compared to the aid budget, then posts the award directly to the student's account. They are also backed up by the excellent customer service provided by FACTS management. We have never had an issue with FACTS management go unresolved for more than 24 hours and 99% of the time they are able to resolve it right there on the phone with you.

Inconvénients :

Parts of the software were a little clunky to use. With as busy as we are as a small school, we need software that can be picked up pretty intuitively. There are quite a few steps to learn to just to finalize the award and post it to the account. Just to do this, I watched 3 separate videos. One of them I had to watch several times to make sure I was posting the award correctly. I know proper training is important when working with software, but it took longer to learn this software than we had planned upon.

Jenny
Registrar (É.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

a great SIS

4,0 il y a 4 ans

Commentaires : We're managing a campus with 700+ students quite easily. Some areas of the software are definitely under utilized, but the training staff is excellent! This is a one-stop shop to manage our student database, gradebooks, and online applications/enrollment.

Avantages :

This is great for managing our school. We have three "schools" on campus and are able to effectively manage our student information for all three using FACTS SIS. I like most that it's cloud based, so administration can access from anywhere on or away from campus.

Inconvénients :

Some of the features don't make sense to the user (such as in the steps to copy a schedule to use for the next school year, you have to "Clear Schedule" which sounds counterintuitive). Customer support can also be hit or miss.

Jesse
Teacher (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

RenWeb app

4,0 il y a 6 ans

Commentaires : I have used RenWeb for several years at my school and I'm really enjoying the new updates. It was a bit clunky before and is now quite smooth and intuitive.

Avantages :

RenWeb online is fantastic. The way it is graphically organized makes it very simple and intuitive to access grades, report cards, contact parents and staff, see individual student information, Etc. I'm over all very happy with the software.

Inconvénients :

The RenWeb Android app really doesn't let you do much. I can access student information and take attendance, but that's pretty much it. It's not organized terribly well and is slow as well. I look forward to an updated version in the future as they have updated their website.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great School Information System for small schools or school that are starting out with an SIS.

3,0 il y a 6 ans

Avantages :

It is one of the more affordable options out there and includes most needed features in the basic plan.

Inconvénients :

Although it is improving—and I am hopeful that this continues—it does not integrate well with other platforms. There are also areas there are not well-developed. For example, announcements, resources, etc. can only be made available to the entire school or district. It would be easy to implement and extremely helpful if these could be made available by grade levels.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for Finance Departments!

5,0 il y a 5 ans

Commentaires : Overall, would recommend.

Avantages :

FACTS Grant and Aid Assessment is great in compiling and organizing data. Every year, we would make our financial aid application available and have families fill it out. Once the application was closed, FACTS compiled all the data and made recommendations. It was great.

Inconvénients :

A majority of the people who filled out the application (families applying for aid) were able to do so without a problem. There was, however, a portion of people who couldn’t figure it out and had issues. Just be mindful that you may receive phone calls!

Jeffrey
Teacher / Analyst (Qatar)
Enseignement primaire et secondaire, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Renweb basically works, though it shows its age.

3,0 il y a 8 ans

Commentaires : Renweb appears to have been developed on a PC years ago at a private religious school in Texas and has expanded since then to be the go-to system for conservative Christian schools. It shows its age but basically works well. Not for Mac! and Not for overseas (that is, it had no provision for A4 paper or date-format or multiple currencies). It has elaborate grade-calculation settings and reasonably good attendance and grade-input methods. E-mail communication from teachers to students & parents is reasonably well done. Ironically, we missed all these basic functions when our administration switched to a glitzy new facebook-like system. Renweb recently merged with a finance company, so it is not clear how that will affect this core business--maybe better, maybe not.

Avantages :

All the basic teacher / admin functions are covered reasonably well. The system is stable.

Inconvénients :

Old look, Windows bias.

Lisa
Front Office Manager (É.-U.)
Gestion de l'enseignement, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

RenWeb is, by far, THE BEST and most user friendly software out there for school management!

5,0 il y a 6 ans

Commentaires : I have used RenWeb at several different schools I have been a part of and have yet to find it's equal. It is the best experience I have had with ANY school management software. It changed our schools for the better.

Avantages :

-Easy to learn and navigate -Everything your school needs under one umbrella -Very user friendly -Quality and detail oriented -Simply stated - the best decision you could make for your school

Inconvénients :

Customer Service wait times were often a bit long.

Kimberly
Development Director (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I love the new update.

5,0 il y a 7 ans

Commentaires : I like that I can send email to the whole school or just one grade. Posting announcements are really easy.

Avantages :

I like the new update and renweb one. The emailing is a lot easier and posting announcements. I am slowly learning how to use it more and more every day.

Inconvénients :

I wish there was an app for administrators to be able to post from the phone or ipad. Having to have a desktop everytime is harder to do.

Elizabeth
Data Integrity Coordinator (É.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Not a fan

2,0 il y a 6 ans

Commentaires : I have not been very impressed when working with RenWeb. I find that it is not intuitive, and has a number of unnecessary issues that make it difficult to use. I don't recommend it.

Avantages :

I've had good experiences with customer support.

Inconvénients :

Running reports out of RenWeb is a pain, and you are extremely limited on what information you can filter in order to get the report that you need/want. Also, if you enter a payment prior to the charge being added to the account, that charge will not be automatically cleared once it is on the account. You can have a credit on the account, but charges will still show as being not cleared, which, in turn, skews your accounting reports.

Sara
Director of Development (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great customer service, intuitive use

5,0 il y a 7 ans

Commentaires : We have used Facts for tracking and accepting tuition payments for our small but growing school. I find it highly user friendly, and when I wasn't sure who to handle a particular issue, the customer service was a quick call away. I have found that the customer service alone makes this a great product for tuition management. This year we also used it for Financial Aid review and grant awards. I have found that the review process for our applying families was overly strenuous and not quite as quickly moving as I would have liked.

Avantages :

It is easy to set-up accounts, make changes to tuition plans and add in other charges. Excellent customer service.

Inconvénients :

Slow process time for financial aid applications.

Réponse de l'équipe de Nelnet Business Solutions

il y a 7 ans

Sara, Thank you for taking the time to review our services! We appreciate your feedback and are happy to hear you're enjoying our tuition management system. We will work to make your school's financial aid processing quicker next year!

nsubuga
systems developer (Ouganda)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A must product to use

5,0 il y a 8 ans

Commentaires : am really glad to have such an amazing software like this cause it has helped me maximize the school profits and also helped me on the day today business experience

Avantages :

the school management and account billing is one of ma favorite

Inconvénients :

it lucks some modules that might have been good for me

Benjamin
Teacher (É.-U.)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Simplistic, yet advanced

5,0 il y a 6 ans

Avantages :

This grading software is easy to use, allows teachers to easily copy assignments across multiple classes and posts homework on the web for parents to see. The smartphone app is another added bonus. It is very user friendly and works very well for an app based grading system.

Inconvénients :

There are always features that can be added and would be nice to have. For example, I would like to be able to more easily post hyperlinks in the homework section so that my students can access things on Google Drive.

Amy
Administrative Asst. (É.-U.)
Institutions religieuses, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Helpful for Teachers and Parents

4,0 il y a 6 ans

Commentaires : Renweb has been a good step forward for our small, private school to connect teacher's to parents and the information both are looking for.

Avantages :

The best part of Renweb is the web based setup that gives teachers an easy way to give information to families in real time.

Inconvénients :

Some of the navigation is tricky. Recently I had trouble accessing class listing in a way that made sense to me. I couldn't remember the teacher and there wasn't an easy option to sort the view by class subjects.

Marisa
Admin (É.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

School database system

3,0 il y a 6 ans

Avantages :

It has many detailed features and can have most items under one program

Inconvénients :

Has many glitches, not easy to use, too detail oriented, and hard to teach others to use. Can not customize to school needs

Rob
Principal (É.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

RenWeb

4,0 il y a 5 ans

Commentaires : Overall, our school had a good experience with RenWeb and the tools available with it.

Avantages :

RenWeb was a great tool for our school to share information about our students with their parents. Being able to email parents and have all of the information readily available when needed was very helpful. I also liked that I was able to keep track of grades and attendance all in one place.

Inconvénients :

There were a few things that were difficult to navigate for both parents and teachers. There were some times that we were not able to do everything that we wanted.

david
teacher (É.-U.)
Enseignement primaire et secondaire, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Renweb/Facts a tool for school

4,0 il y a 4 ans

Commentaires : Overall, my kids information was available and easy to access. My kid's teachers were accessible. And I knew the other parents contact information so I could plan parties and what not. It was the tool to get the job of parent communication done. And it was the tool my kids school used.

Avantages :

It was easy to use, I could get information about my kids and connect with their teachers. Renweb worked well.

Inconvénients :

My kids school didn't use all of its features to keep us in contact. Some of the tools were hidden in layers of screens.

Lisa
Principal/Teacher (É.-U.)
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Extremely Frustrating

2,0 il y a 8 ans

Commentaires : I have heard so many positives about this grading system that I was eager to use it. However, after just a short time attempting to use it, I can truly say that it is about the worst grading program I have ever used. It is cumbersome, using many clicks and steps to perform simple procedures. Free grading programs are better than this. What used to take me a short time to do with grading, now takes me much longer. I really wish I didn't have to use this website!

Avantages :

There are a lot of possible functions that can be used.

Inconvénients :

Despite all of the functions, the grading portion seems to be an afterthought. Entering assignments is cumbersome, and entering late work is excruciatingly painful.

Lisa
Performance Manager (É.-U.)
Vente au détail, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Renweb

4,0 il y a 6 ans

Avantages :

The software allows a lot of information to be stored for access for students, administration and parents. Helpful that can great folders on different topics.

Inconvénients :

Not easy to use for parents. Could use an update to the look.

Heidi
Heidi
Preschool Director (É.-U.)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Tuition Collection

4,0 il y a 6 ans

Avantages :

I love having a software that takes care of the tuition collection. It's great for parents to be able to monitor their accounts online and make online payments. They can also set up auto payments.

Inconvénients :

I don't like the automatic late fees that FACTS imposes. I'd rather have a date I could add them manually. I'd like the tax statements for parents to have a button to click instead of having to navigate through menus to find it. I think sometimes the emails to parents are not clear about what they owe and why.

Brian
President (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Essential solutions for tuition management plans

4,0 il y a 6 ans

Commentaires : Extremely user-friendly for managing tuition payment plans.

Avantages :

Extremely easy to setup, use, and navigate for the first-time end user. Customer support was very friendly and supportive.

Inconvénients :

I have no complaints about this software. It is very powerful and works as designed. The company also adds new features as needed.

Réponse de l'équipe de Nelnet Business Solutions

il y a 6 ans

Brian, Thank you for taking the time to review our tuition management services. We're happy to hear you find the system easy to use. We appreciate the opportunity to partner with you and your school!