Avis clients sur Datto SIRIS

Datto Siris - for backups that just work

Avantages :

Their customer service during a DR is legendary... you will get white glove service once a DR situation is declared.

Inconvénients :

The only drawback is that it requires their hardware.

How much is your business and data really worth?

Commentaires : Datto does everything as advertised. Fast recovery, great support and simple setup
Everything you expect and want

Avantages :

It is amazing how many people spend money in the wrong areas. Backup and Disaster Recovery is crucial in EVERY business. One thing that stands out with Datto is the great service and reliability of a recovery. We have needed Datto 3 times over Covid at 5am Sydney time, and support were there in less than 5mins to assist. Setup is quick and easy as well. Fast and reliable recovery

Inconvénients :

People will complain about the price. Yes it is a lot more than its competitors however you also get a lot more for your $$$. So really when you drill it down, its a smorgasbord of product features, speed and support. Unfortunately not everyone see this and therefore the price can be a kick back.

Awesome review!

Commentaires : Overall, my experience with datto Siris is quite good!

Avantages :

I love the three-point backup and how easy it is to put into place

Inconvénients :

Warranties and getting support to do an RMA can be a little frustrating.

Stay away. Lots of choices in this industry, don't waste your time

Commentaires : I fought with Datto technical support for 6 months before they gave up on supporting their device.

Avantages :

Nothing. It was a terrible experience all around. I stuck with them for 6 months, because I assumed that it would eventually start working reliably because they seemed like a legitimate company. We did have one month where every backup succeeded. The other fine months required regular manual intervention.

Inconvénients :

I had to spend ~40 hours this year debugging the problems with their device. Many, many tickets, phone calls, emails remote sessions, checking their device, changing settings back and forth. All for a trivial one server use-case with very little data.

Complete Solution

Commentaires : It gives me peace of mind that I offer clients a solution that meets all their needs. I am very pleased.

Avantages :

Only one vendor for a total BC/DR solution. Robust security functionalities. Easy to set up and manage. Trust that I can recover granular data, files and virtual machines, without long or laborious processes

Inconvénients :

Because I am also a reseller, some customers still ask to support to tape, which is not available in SIRIS. Also, more compatibility with operating systems.

Better protection again ransomware

Commentaires : Working with Datto has been great. After we received the product separate calls were setup to walk us through installing and configuring it. Their support was great and answered all of the questions I had and made sure I was familiar with their product.

Avantages :

We're switching from other backup software to Datto. Their backup appliance does an excellent job of keeping our data safe. I like that everyday I get a screenshot of the backed up device running. That way I know the backups will work when needed. This product also work 100% of the time. I've used other software that worked about 85%-90% of the time. This product has been consistent.

Inconvénients :

Setting it up is a little difficult at first. A couple options I think should be grouped together to make it easier to find them. That's my biggest complaint, which is minor in the entire scope.

A true Business Continuity solution

Commentaires : Every time Ransomware has damaged our customers we have them back up and running within hours

Avantages :

Have to say the Tech support is Phenomenal, and recovery is a dream

Inconvénients :

Nothing to say , it works , and I'm happy

Datto SIRIS backup one of the best if backup and continuity services, not the cheapest

Commentaires : Datto has saved many companies from the clutches of ransomware. If you need peace of mind. You will have that.

Avantages :

This is a very mature, robust, and feature-rich service. Datto is more than a product or software, it is an end-to-end business continuity solution.

Inconvénients :

This is not an inexpensive solution. There is a contract associated with the service as well. Datto is now a large corporation and the characteristics that follow corporations have not passed them over.

Datto SIRIS, dependable BUDR

Commentaires : I've used the Datto Siris for years now and been extremely happy with its day to day performance and when used in anger. Support from Datto is also excellent.

Avantages :

For a start this is not so much software but hardware with software on it and partially in the cloud. What I like about it is it just works, and the screenshot verification gives great peace of mind.

Inconvénients :

Its an expensive platform compared to some competitors but you get what you pay for and you you can't mess around with BUDR. Servers fail so don't gamble your business away for a few extra pounds invested to be sure of having addressed the subject correctly.

Very good and affordable product

Commentaires : Very good experience overall. Experience with many customers.

Avantages :

Easy of use, reliable, secure. Support is acceptable.

Inconvénients :

Does not take agentless backup on Hyper-V

A must have for any business

Commentaires : I recommend this product to any company with data (basically everyone).

Avantages :

Dattos range of backup devices offer total protection from day-to-day file deletion to complete Disaster Recovery scenarios. Some great features like the screenshots of backups, unlimited retention and malware scanning during backup are superb. Support from the manufacturer has always been first class when needed but to be honest it's quite simple to deploy and maintain

Inconvénients :

Non that I've found yet, the web based user interface is simple to use.

Cost effective cloud storage with unlimited users

Avantages :

Cost effective, both browser and desktop client capable. Various ways to share your data through shared links or group permissions setup by the admin. Unlimited user potential, only pay for storage space used. Generous amount of storage initially at a competitive out of pocket expense.

Inconvénients :

Can only purchase through Partner Channels. Trying to find a Partner Channel is way more challenging then it should be. Pricing is a little deceiving if going by their advertisements online as I have yet to find a partner that would honor their advertised Tier 1 price points. Admin visibility can get somewhat confusing as admins cannot see all data stored in accounts created for their employees thus losing some data retention securities along with it.

Use Datto for most of our clients and has made us look great on more than one occasion

Commentaires : Fantastic backup system with easy use to bring up specific backups from any backup or ability to spin up entire servers in case of an emergency

Avantages :

Great features and pretty easy web support page to be able to remotely manage. If a full server goes down, can spin up a backup of that server in the cloud or on the local device to keep production going while recreating the downed box. Even had a client have their servers seized for 2 weeks and we were able to run their servers from the cloud until they received them back. Then was able to merge the data back onto their local servers so they were able to continue working the whole time.

Inconvénients :

Can sometimes get broken connections on the local end and have difficulty getting backups to start up again. Usually support is pretty good with finding the issue or replacing the product (though this does put the information at risk for that time being)

Remote monitoring made easy

Commentaires : Overall I am very satisfied with Datto. This tool is single-handedly the most powerful weapon against support tickets. The only thing Datto could do better is by adding a better in-app interface to navigate to other machines.

Avantages :

Datto makes everything manageable remotely. It comes with built-in scripts for easy installations as well as having a fully functioning remote control feature called Splashtop. The app opens on startup before a user logs in, giving you full functionality to work on multiple users on the machine. An overall incredibly powerful tool.

Inconvénients :

Datto sometimes has severe memory leaks. This is typically when you are connected to a computer that is no longer online and Datto is still trying to reach it pro-actively using a lot of memory, so far this is the only issue I have run into that recurs.

Datto Siris backup opinions

Commentaires : Our main purpose in using this class of software is to get cloud backup as easily as possible with a product that comes with solid support. Datto seems to have achieved those goals.

Avantages :

It does cloud backup pretty seamlessly without much intervention. Their support is very good and they are fairly responsive and available.

Inconvénients :

The user interface is less than intuitive.

Datto has a solid and reliable solution that you can count on.

Commentaires : We have been saved from cryptlocker more than once thanks to this product.

Avantages :

Back verification screen shots as proof of working backups Option of Local an/or Cloud virtualization and restore. Service and Support is great. Highly Configurable.

Inconvénients :

Datto is only available via registered re-sellers/partners so you are not able to get this service direct to your internal IT department.

Datto SIRIS: best choice for a proffesional BCDR solution

Avantages :

Besides the ease of use and install, DATTO gives top quality support and allows you to configure alerts when backups have not run or successfull virtualisation fails. So you're always in the know.

Inconvénients :

Drive consistency checks are real strict and are not always fixed with checkdisk.

Fantastic product, Redundancy and Virtualization all combined.

Commentaires : Fantastic. Service and support is awesome.

Avantages :

It just works, It's pretty much set and forget. I know that Datto has my back when I have a device like this in place.

Inconvénients :

There is really nothing that the device does not have.

Best product.

Commentaires : Our experience has been great. Their support always comes through when needed.

Avantages :

Its feature rich and the simplicity is great.

Inconvénients :

The cost is about the only thing I don't like but looking at the big picture its worth it.

Datto Siris Review - The Ultimate Data Recovery Solution

Commentaires : Amazing products, Amazing Support, amazing Stall
Designed to protect my enterprise clients from the threat of Ransomware

Avantages :

Easy and Fast. Simple yet powerful Portal

Inconvénients :

Sometimes the Portal reporting can be a bit buggy

Datto is great

Commentaires : Datto pushes the philosophy of Business Continuity, not just Disaster Recovery, and they provide it.

Avantages :

Datto finally makes backups as close to set it and forget it as you can get. When there are problems, their support team go the extra mile to help you resolve the issue. It is a wonderful value.

Inconvénients :

I don't have anything negative to say about Datto backup.

Datto Good!

Commentaires : Painless with good RMR.

Avantages :

Setup was painless and has run flawlessly for over 3 years.

Inconvénients :

There was nothing to not like. Simple setup and works well.

Unbelievable functionality

Commentaires : My company has had a great experience with Datto Remote Management.

Avantages :

The full functionality for everything from software deployment, patch management, security baselines, etc.

Inconvénients :

There is a learning curve to get familiar with the dashboard, however once you see how it all works it makes sense.

Great product ... but has a ways to go..

Avantages :

I love the ability to manage all of my devices in one place, from running components to patch management. Datto has made my life easier!

Inconvénients :

Many many bugs .... The software tends to send the wrong signal and causes problems with determining which jobs have ran and which are scheduled. We are still unable to edit multiple components at once, which causes extreme slowness in day to day tasks.

Do it with Datto!

Commentaires : Ticketing, Task tracking, monitoring project status.

Avantages :

All task is integrated. Much easier to use than previous software we are using. Makes things so much much better.

Inconvénients :

Kinda slow sometimes, but support has been assisting us if there is any issues. Hoping no other issues will arise.