Avis clients sur Award Force

Très bonne première expérience!

Commentaires : Très bonne première expérience! Merci encore pour l'accompagnement.

Avantages :

Une plateforme bien conçue et simple d'utilisation. Un service support très réactif, patient et à l'écoute. Les utilisateurs (jurys et candidats) n'ont pas manqué de nous exprimer leur satisfaction (parcours de candidature intuitif, intérêt pour les jurys de noter des candidatures avec des fiches normalisées, de pouvoir consulter l'avis des autres jurys...) Nous n’avons probablement pas exploité l’outil au maximum de ses capacités, mais nous nous améliorerons la prochaine fois!

Inconvénients :

Difficulté pour envoyer des mails à seulement certaines personnes d'une catégorie (sans les faire un par un) Lors des création des membres du jurys, nous leur avons envoyé un mail avec un lien pour réinitialiser leur mot de passe et accéder à leurs candidatures à noter : beaucoup revenaient vers nous pour nous dire qu'ils ne connaissaient pas leur mot de passe et ne comprenaient pas pourquoi ils devaient le réinitialiser alors qu'ils n'avaient rien créé. Plusieurs aussi s'étaient déjà créé un compte candidat avant de recevoir l'invitation, donc ne retrouvaient pas les candidatures qu'ils devaient noter.

Appel à candidatures Art Explora

Commentaires : Pratique pour réunir nos appels à candidatures au sein de la fondation, peut être utilisé pour différents types d'appel à candidatures.

Avantages :

Très bon suivi de l'équipe AwardForce, prise en main facilité par des rendez-vous en visio.Possibilité de branding intéressante !

Inconvénients :

Demande beaucoup de temps pour la configuration, beaucoup de détails auquel il faut penser. Pas évident lorsque ce n'est pas son métier.

Génial !

Commentaires : Un support technique très à l'écoute ! La plateforme est un super outil pour nous, dans le cadre de l'organisation d'un concours qui compte plusieurs étapes de votes. Je recommande !

Avantages :

Regrouper toutes les étapes d'une même opération

Inconvénients :

La plateforme est complexe à la première utilisation, il faut suivre les étapes une à une pour pouvoir bien le prendre en main

Great support, intuitive, submitters and judges love it!

Commentaires : This company really gets the importance of support. When onboarding, it's easy to get overwhelmed, worried, stressed, and panicked. We did not experience any of that when onboarding with AF. Our rep was with us the entire way. Our millions of questions (and sometimes duplicate questions a week later) were happily answered, she listened and used our particular nomenclatures when responding. I also love the "sanity check" that is offered when a new program is added. Having someone review our program before we go live is invaluable.

Avantages :

I love that is is easy for our members and judges to use. That ease of use helps with them participating in the awards program in subsequent years.

Inconvénients :

Nothing major comes to mind, but I have a couple of minor dislikes. I wish there was better sorting capabilities on the screen views. Not all columns can be sorted. Also, some times our I need to provide reports to our board that the system doesn't provide. Luckily I can download everything into excel and create my own "ad hoc reports when needed.

Alternatives envisagées précédemment : OpenWater

Pourquoi choisir Award Force : Their product was buggy and difficult to use. The final straw was they raised our pricing more than 300% in one year (with no change in subscription offereings.)

Pourquoi passer à Award Force : Award Force is very intuitive and user friendly. It offered better scoring options, and methods for creating judging teams. Also, during our due diligence, we spoke with other AF users about their feedback from submitters and judges, and all raved about the feedback. We are now one of those ravers as well. Our members and judges love AF! So do we.

An Amazing Option for Project Management

Avantages :

It's amazing! It looks great, the forward facing aspect has gotten many compliments. You can customize and tweak so much that you can make it work for almost anything! And the price is great! Customer service is very responsive and so helpful! They clearly know their stuff.

Inconvénients :

-The built-in spreadsheet function is not great. -You can't have a submission from an anonymous source or without requiring a login. -If you want to have a lot of programs/ applications open at once, that tab view can get pretty cluttered and overwhelming. It would be nice if you could hide them by category or something.

Alternatives envisagées précédemment : SurveyMonkey

Pourquoi choisir Award Force : To get a better interface and improved functionality at less cost!

Logiciel antérieur : WizeHive

Pourquoi passer à Award Force : This had it all in terms of what we needed and looked great. I would definitely choose this again.

Awards tool for my awards program

Commentaires : Overall experience is good with the tool. easy to set up and reviewing and run the nomination report. but the bug issue is keep happening all the time. this make me not very happy with this tool.

Avantages :

The structure, the analysis report, export the data I received. allow the attachment for people submission

Inconvénients :

there are some bugs happened in last couple of days when I open my nomination process to large audience.

A great fit for our contest

Commentaires : Last year, we chose Award Force to replace a competitor that was going to raise its price by an unreasonable amount. A year later, I wish we had chosen Award Force sooner! Easy to use for administrators, contest entrants and contest judges. The price is very reasonable and we are excited to start up our contest using Award Force for the second year in a row. Customer support is outstanding.

Avantages :

1. Ease to implement and manage for administrators. 2. Ease of use for end users (contest entrants). 3. Great set of tools to set up and use the contest judging component.

Inconvénients :

Just one thing. Wish the company could allow us to use our primary online payment vendor. We have an existing account for one that does work, but it'd be nice to consolidate and have just one product to deal with in terms of online payment. That said, Award Force has already listened to our concern and our request was forwarded on.

Alternatives envisagées précédemment : Submittable et OpenWater

Pourquoi choisir Award Force : Value.

Pourquoi passer à Award Force : The combination of price and needed features.

Award Force is superior software

Commentaires : Very positive experience overall. Other award platforms I have seen are just pale copies of Award Force!

Avantages :

The software is super easy to use and adapt to your program's needs. The help features and videos are best in class, and the customer service agents are patient and knowledgeable! Super fast turn around times too!

Inconvénients :

I wish there was more data around my applicants and submissions and the Full Report by Nomination type could be refined more.

Value for Money, Infinite Customization, GREAT Customer Support

Commentaires : We used AwardForce to run a two-round (semi-finalist + finalist) grant application process that required two different applications and two rounds of judging. AwardForce made the application and judging process easy, and customer support couldn't have been better.

Avantages :

I appreciated the level of customization that was possible, which makes this product flexible for different needs and even changes mid-stream. Perhaps the most valuable was the highly responsive and friendly customer support team via email or phone, which I leaned on frequently.

Inconvénients :

The in-app reporting views are limited, so I ended up exporting data to Excel to do certain kinds of sorting, filtering, and other data analysis. Also, the process of assigning judges was cumbersome in my case (instead of set judging groups, we assigned different combinations of judges to different applications - which was a multi-step process).

Alternatives envisagées précédemment : Evalato

Pourquoi passer à Award Force : I've used two other software platforms to run challenges, and researched several others - AwardForce seemed to be the best value for dollar, and as a non-profit, that was key! I had previously used Screendoor, which I quite liked, but they increased their price more than 10x. Skilld was both expensive and clunky user-interface/features. I will note that I had a very tight timeline to make this selection, so my research into other platforms beyond the two mentioned above was quite hasty.

Award Force - A Game Changer!

Avantages :

I am writing to express our immense satisfaction and gratitude for the exceptional service provided by Award Force. As the premier platform for recognising and celebrating outstanding achievements in the music industry, the Aotearoa Music Awards couldn't be more thrilled with the seamless experience Award Force has delivered. From the moment we adopted Award Force for our awards submission process, it became evident that we had made a wise choice. The user-friendly interface has significantly simplified the nomination process for our artists and industry professionals, enhancing their overall experience. The intuitive design allows for smooth navigation, ensuring that entrants can easily showcase their talent and accomplishments. The customization options provided by Award Force have been instrumental in tailoring the platform to meet our specific needs. It's refreshing to work with a platform that adapts to the diverse requirements of our awards program. We look forward to trying out the judging system in the coming months. Moreover, the exceptional customer support provided by the Award Force team, in particular [sensitive content hidden] , has been invaluable. Their responsiveness, expertise, and dedication to ensuring our success have surpassed our expectations. It's evident that Award Force not only delivers a top-notch product but also places a high priority on building lasting relationships with its clients. Award Force has proven to be a game-changer for the Aotearoa Music Awards. The platform's innovative features, customisation options, and unparalleled support have elevated our awards process to new heights. We look forward to continuing our partnership with Award Force and highly recommend it to any organisation seeking a reliable and efficient awards management solution.

Inconvénients :

Using the review flow process feels like it has to many steps (but that may be my process building!) It would also be great to be able to customise the home page for judges to customise what fields are shown

Judging Tool with Outstanding Customer Service!

Commentaires : Overall, our judging team LOVED AwardForce and we're looking forward to using it next year again!

Avantages :

We were incredibly excited to implement AwardForce as we needed something to revamp our judging processes. The customer service provided was phenomenal- truly the best my manager and I have ever had. Whenever you have a question, the team is there to support you. Our contest was quite complex and has been running without the help of the judging software for several years so we were thrilled to know AwardForce was there every step of the way to ensure our contest was successfully built out on their platform. Shoutout to Marco - a wonderful customer service rep on this team who met with us for our one-on-one support sessions!

Inconvénients :

There were several things we would have liked to see on AwardForce, little "nice to haves" that would have made certain finicky parts of our contest operations a bit easier, that we were unable to make work with the current platform. Some examples include: - A way for judges to sort their assignments in VIP judging from highest to lowest score without needing to navigate to the leaderboard - Allowing commenting at every judging phase, including PASS/FAIL rounds - Having YES/NO dropdown fields instead of numerical 0/1 dropdown fields when evaluating submissions However, I know the product team is always implementing new features so I feel confident that the product will continue to get better and better with time!

Review of Awardforce

Commentaires : Extremely positive. When I joined our organisation last year, I had only ever used Awardforce as an external judge. I needed a lot of support, some of it urgent, and the team were absolutely reliable and incredibly helpful. [sensitive content hidden] in particular has dug me out of multiple holes and her patience, combined with granular knowledge of the product, has been a godsend.

Avantages :

I love that the system is highly customiseable, and responsive to our needs. The fact that it is so customiseable makes it easy to make mistakes - but the robust customer support and configuration support mean any mistakes I make are quickly spotted before launch.

Inconvénients :

We use the platform for Awards, and for Scholarships and Grants. Some of our scholarship programs used to be run on the Awards section. We are moving them to Scholarships and Grants. However, historic applications are stuck in the Awards section, and I have had to build the forms again from scratch.

New to Award Force but liking it

Commentaires : I have had some really anxious moments trying to set up the awards I am working with. Being able to call for urgent help outside of our organisation, for complex issues is an enormous benefit.

Avantages :

We have access to an extraordinary expert user when we run into trouble. Having a trusted consultant like Cil, means that I can work on a new platform confident that I have her to turn to when I hit difficulties that I can't trouble shoot myself.

Inconvénients :

It is a complex program for a new user. I am only two weeks into working with it and trying to run multiple awards. It is a little tricky to learn. I do not necessarily find it intuitive but the more I work with it the more it makes sense to me.

A dream come true for Award Managers!

Commentaires : When we realised we needed to up our game with online entries for our Awards we researched every product on the market. The investment was quite significant for our annual not-for-profit Awards so we needed to ensure we made the right decision - and we now know we did! Every single member of the Award Force team that we've dealt with from our initial enquiry through to ongoing support has been an absolute pleasure to deal with. They are incredibly responsive but never pushy, providing the exact information you need without delay and are always happy to help - even with the daft queries we're all capable of from time to time... The system is so intuitive, logical and easy to use that I have been very self sufficient since my introduction session. When I have a query or start working on a new stage of the Awards the online training and extensive reference guides have been invaluable resource to find the answer within minutes. I've only had to submit two helpdesk tickets and both have been responded to and resolved incredibly quickly. We have received more entries than any previous year of the Awards and have received nothing but positive feedback from our entrants. To reach the judging stage without a single issue with the user accounts or entries has been fantastic and is a real credit to the Award Force team that develop and manage the system, so a HUGE thank you to them for making my life as an Awards Manager so easy. The time (and headaches!) I have saved this year has been amazing - it just all happens in the background while you keep a watchful eye on the dashboard and smile... The thing I really love about Award Force is that I'll get an email just to check how thing are going through the various stages of the Awards, reminding me that support is always there if and when I need it - it's like having an Award Force guardian angel! Our entire experience has been amazing, from the initial enquiry through system set-up, entries and judging, every aspect has been smooth, seamless and stress free. Award Force and the team behind it have exceeded all my expectations. Thank you!

Avantages :

Award Force is so easy to use, yet delivers a thoroughly comprehensive solution. The system is so clear, intuitive and logical it's an absolute pleasure to use. You can navigate your way around without ever getting lost or confused, everything is exactly where you'd expect to find it and you always feel completely in control. From the clean and clear layout you may initially be fooled into thinking it's not very sophisticated, but you'd be wrong. It delivers everything you need, and much much more, they've just worked very hard to make sure you don't have to. Whilst you have the ability to customise the site so you are able to reflect your brand and visual identity, you don't have to be a designer or web developer to understand it. I've never felt out of my depth configuring anything on Award Force and nothing has ever felt onerous, just simple and straightforward providing the result you were hoping for quickly and easily. The versatility of the system means I've never had to compromise and can have the exact set-up I want without it taking an age to change hundreds of settings, it just lets you choose exactly what you want then replicate it as many times as you wish. The extensive reference guides and online tutorials are an amazing resource, if you're unsure of anything you can have the answer within a few minutes - usually with a step by step guide!

Inconvénients :

I have to confess that I have struggled with this question, but the ability to sort by all of the fields within a view would be helpful. It would also be helpful to be able to configure bespoke reports for export, but it's not exactly a chore to have everything exported and then just choose to keep the ones you want. The things I've mentioned above may well be possible, I'm by no means an expert on every aspect of the system and I find new features and options every week!

Award Force has been a life saver

Commentaires : Despite a few glitches here and there, Award Force truly has been a lifesaver for me and my organization -- it has streamlined the award process so much for us, which makes life easier for our users/nominators, and also frees up my time to do other important work, including giving feedback on submissions to increase the overall quality we're seeing. Keep up the great work!

Avantages :

I run an awards program that gets more than 4,000 entries a year, and before we found Award Force we were allowing people to submit by just sending us a PDF. It was a huge effort to collect them all, a waste of paper to make a "packet" for judges to read, and a colossal pain to notify the winners and losers using a mail merge. Award Force is like a godsend in that regard -- it allows me to keep all the entries in one place, have the judges evaluate them right with in the system, and then I can notify winners and losers right from the system as well. The software allows me to program my questionnaire so submissions are automatically separated into the appropriate category, easily assign judges, and help users from the back end.

Inconvénients :

The software can have a steep learning curve for new users (I onboard new judges all the time as we hire new people and it can be confusing at first). I wish some of the language was more intuitive. The system also sometimes can run slowly if I have a lot of tasks running at once on a big set of entries. And I think this is a problem on the end of my users (they work in places with very strong spam filters), but sometimes the notifications I send don't arrive where they're supposed to. I suspect they're getting caught in quarantine, but it causes some extra work for me on the back end having to look up individual submissions.

Great All round system and support

Commentaires : Award Force for me is the complete package, ease of is second to none and the options available within the system will cater for awards small or large, simple or complicated. Level of support is brilliant with personal service and quick turnaround. Which is a must for Award event & program managers.

Avantages :

The software can be customised to suite various award types as a result is versatile. It's certainly great for awards programs with multiple awards under different categories. It is easy to use and modify even after set up. Good reporting capabilities and great dashboard. Many options for judging of awards and can include different rounds as well. Good branding opportunities within the system, whether it be for your own awards program or your sponsors & partners. From the research I have done this system is the best and is priced well. The level of support available is great whether and you get to speak to a real person, from initial set and an ongoing basis. Many others don't offer this level of support.

Inconvénients :

There really isn't anything I don;t like about it. It more than suits my needs.

A fantastic platform from which to run our annual awards program

Commentaires : Use of this software has greatly eased our administrative processes in managing our annual awards program. It has greatly improved the entry process for entrants.

Avantages :

Having previously run our annual awards program via submission of hard copy entries from entrants in 2017 we moved to use Award Force software - allowing us to build a custom online platform via which entrants could submit their entry portfolios, and we could easily manage the process from the back end/administrative end of the entry portal. A seamless operation - and very easy to use - allowing us to monitor rate of entry, auto respond to entrants, and obviously the great benefit of being able to digitally store a huge amount of data/info instead of our previous headache of having excessive paper copies. The software has been exceptional value for money. Award Force provided excellent upfront training in how best to use the software and also provided an excellent back up service for any small glitches that might arise in initial use. All in all it has been a fantastic purchase for our organisation and one which we wish we had probably made a number of years ago! Highly recommended.

Global Support is Worth It!

Commentaires : Very positive experience from top to bottom. Pleased we made the transition!

Avantages :

We enjoy that the support team is global and that means quick responses on the wide variety of questions that we have on a rolling basis. We've never had a question go unanswered or unsolved. The platform is easy to use and customize for anyone seeking an events management platform.

Inconvénients :

There are times where it would be nice to have a dedicated support person vs. a wider team, but it hasn't interrupted or kept us from developing the platform. It's just another way of working. The main events admin says that she would have liked to speak to someone vs. emailing. I suppose that goes along with the challenges of a global team. Email is easiest, but sometimes conversations can solve things in a different way.

Extremely impressive

Commentaires : Our organisation hosts an extremely complex hierarchical awards program with multiple chapters, categories, price points, sets of criteria, juries and numerous staff across Australia. I have been extremely impressed by the functionality and flexibility of the Award Force platform, not to mention the high level of customer service and willingness to provide solutions. My consultant has been very responsive and always willing to help with our program. I could not be happier with the level of service we have received to date, and am excited to launch our program via this new system over the next six months. During our pilot program I received only positive feedback from the entrants, judges and administrators using the platform. It is extremely easy to use, and looks professional to external viewers. I am relieved to have a lot of control over the configuration of the system for our needs, and it means that I can be the main support for the team working on delivering the program. The team at Award Force are extremely capable, responsive and willing to help. The user experience of the system is second-to-none. The system gives our awards program a professional look. I am excited to use the platform and cannot recommend Award Force highly enough.

Avantages :

Flexible for different needs, easy to use, professional look and feel.

Inconvénients :

Not being able to run multiple programs at the same time - we would love to use it for our other Prize programs!

Review - Rina Park

Commentaires : It's been really good overall, especially because the support team has been super helpful and friendly. Award Force allows us to execute all the awards we have, in the complexity that we want (we can customise the settings to match each award). It's also straight forward and easy for the jurors to use and judge the entries, which is a big plus point.

Avantages :

The product is versatile and the support team is TOP! Whenever I had a question (simple one or complex), the support team got back really fast and was very helpful and friendly. It's also great that we can request for short Zoom call to solve the problems. I find it very helpful and efficient, than to send numerous emails back and force.

Inconvénients :

It takes some time to learn the system. There are so many features (which is good), but it also makes it harder to learn the functions. Now that I'm used to using the system, it's not a problem, but in the beginning the interface was a little confusing (e.g. you are able to access the judging from the judging menu and also settings > judging, only "one" form editor for all awards)

Using Award Force was a huge time saver for managing our program.

Commentaires : It saved me and my team A LOT of time!!

Avantages :

The ease of uploading projects to the site was a huge time saver. Allowing the jury to use the site to vote and rank projects to allow me to see the shortlisted projects was fantastic. The jury also enjoyed using the site and ease of the interface.

Inconvénients :

I was overwhelmed when setting up our small program on the site. There were so many options and choices that I wasn't clear on how to get what we wanted. It was frustrating that I couldn't use phone support because we purchased the smaller package. I did use the tech support online but I didn't always have time to wait hours for a response. I struggled to figure out how to move entries to the shortlist round, and award the winners in multiple categories. We wanted to share the program in a public view with all of our staff so they could see the projects that were submitted, but I could not figure out how to do that. I was able to make all the winners public viewing, but not all projects. In the end, I gave up on a public view and was very frustrated. I followed the instructions in the help box, but still couldn't get the projects to show up. Being able to pick up the phone and have someone talk me through it would have been helpful. For the amount of money we paid I was annoyed that I couldn't share the site with our staff.

easy to manage, great customer service and very efficient software!

Commentaires : Easy to manage and great customer service!

Avantages :

I love who easy is to create and edit content. It has definitely helped us manage a very strong entry and judging process. I also like the fast customer service, it has saved my life on several occasions! I also love the improvements they work on having every time!

Inconvénients :

There is no many negative this to say, if I have to pick one will be the fact of a minor change they mad on the creation on the panels and I was not aware of so I had to do it one more time because the previous way of doing it it was obsolete. But at the end, the final result was better!

Efficient Management of Large numbers of Applicants

Commentaires : Great. Very responsive customer care team. Solved challenges in a timely fashion.

Avantages :

The ability of tag and sort your applications as they progress through multiple rounds of evaluation. The ability to set up multiple rounds, give needs based access based on who in the team is playing what kind of role - just to read, or evaluate or scoring by a jury member. And how that even looked differently for each user. The option to customise how our information shows up and some basic branding was also good to have.

Inconvénients :

Tagging is one feature that could use more nuancing and we shared this with the Af team. A still more intutive interface would be good. Sometimes it takes a while to understand how to navigate what content blocks show up where etc. Front-end editing of this as much as possible would be great.

I found Award Force a bit tricky to start with - but after constant use it made sense to me.

Commentaires : Ease of use - no paper wasted having to manually send nominations to assessment panel.
All the users have found it user-friendly.

Avantages :

I like the assistance tabs and the online help videos. I also would like to commend Customer support representative from Award Force on how informative and professional she is with her assistance e. Every time I have a question or need help, Lauren responds really quickly with advice and answers that are clear and easy to understand. I would also like to pass on comments from our assessment panel members who have told me how easy it was to use the portal and do the scoring online. They advise that they have assessed nominations via other portals - but this has been the most user friendly.

Inconvénients :

I don't have any cons about this software that I can currently think of. As I mentioned above, I found the initial part of learning the system a bit tricky because I had no one in the office to handover and show me the ropes. That is why I appreciate the online help videos and being able to ask Customer support representative for help.

Great Awards Platform

Commentaires : We previosuly used Openwater and fine Awardforce much easier to use and competitively priced.

Avantages :

Awardforce lets us run an internal program that lets all our offices globally submit work for judging. This happens every 2-3 months and we can then publish the work into galleries for all to see (separated into the top scorers and all other work). Being able to lock down registration to specific domains means that we can keep it strictly within our company, but allows us the versatility to add external people if and when necessary. The process is relatively simple (once you've gained an understanding of how the system works) and I have always found that help is readily available when needed, with the team being quick to respond, and offering solutions to any problems we encounter or requests that we have.

Inconvénients :

It isn't particularly intuitive, and if not used on a regular basis it can be easy to get a little lost when trying find specific functionality. That said, we do use the platform ina different way than most other companies so it is partly because of that.