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Avantages :

The software is user friendly and simplified compared to other products.

Inconvénients :

Maropost does not easily connect to our CMS, so we have to segment the morning of the emails. Also the visual editor is very basic, and doesn't allow for modules or additional blocks of content.

Maropost - Notes

Note moyenne

Facilité d'utilisation
3,9
Service client
4,3
Fonctionnalités
4,1
Rapport qualité-prix
4,0

Probabilité de recommander le produit

7,4/10

Maropost a reçu une note globale de 4 étoiles sur 5 d'après 14 avis d'utilisateurs publiés sur Capterra.

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Eric
Eric
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp
5,0 il y a 6 ans
Fei
Director, Project Management (É.-U.)
Médias de diffusion, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Maropost

4,0 l’année dernière

Commentaires : Overall, Maropost works well for email marketing, we use it for automated emails, recurring newsletters and ad hoc marketing campaigns. The tool is pretty good for allowing users of all levels of tech know-how to create content and send out campaigns. Customer support is excellent and always available via online chat.

Avantages :

Excellent support - I can always get help via live chat, email, or through our account team. Everyone is very professional and knowledgeable.

Inconvénients :

Our company operates a network of stations which are all set up under a single account for ease of management but this introduces issues with access and slowness. We have thousands of lists and campaigns, which makes searching very difficult and the system very slow to load. It would be really nice if they carry the brand filter option or folder option to all their select fields. Sometimes I have to walk away from the page and come back to it because it loads so slowly.

Grant
Grant
Principal, Digital Marketing Consultant (Canada)
Utilisateur LinkedIn vérifié
Marketing et publicité, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Bad Software, Rude [SENSITIVE CONTENT]

1,0 il y a 7 mois

Commentaires : Unfortunately, while Maropost may seem like a great choice at first glance, it severely lacks features and functionality. Not only is the software notoriously unresponsive and buggy, but the company's [SENSITIVE CONTENT], [SENSITIVE CONTENT], is rude and unprofessional. In fact, we recently reached out to Maropost for help with one of our client projects, only to be met with several insulting responses from [SENSITIVE CONTENT] himself. If you're looking for a powerful marketing solution that actually works, we highly recommend choosing a different platform. Maropost may seem like a tempting choice at first, but its subpar performance and rude [SENSITIVE CONTENT] make it one to avoid at all costs. There are plenty of better options out there than Maropost. Needless to say, we would not recommend Maropost to anyone.

Avantages :

Unfortunately we were unable to find any unique value or differentiating factors while using Maropost

Inconvénients :

The software is unresponsive and buggy, the integrations are limited and don't seem to work correctly, the list-based system is suboptimal and the reporting functionalities fail to meet even basic client reporting requirements.

Alexander
Operational Staff (Indonésie)
Vente au détail, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Best eCommerce Management Tools in Australia

4,0 il y a 2 mois

Avantages :

Maropost have many functionality that are useful and can integrate with most of big marketplaces.

Inconvénients :

Inventory management and shipment option is a little bit complicated.

Luke
CEO (Canada)
Vente au détail, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Game changer

5,0 il y a 2 ans

Commentaires : From the very first demo, we knew this was exactly what we needed to take our company to the next level. For a while we were using one of the competitors, and I wish we switched sooner because it literally changed the way we market our product.

Avantages :

- the platform - client support services - the marketing features

Inconvénients :

- cost was a bit high compared to what we used in the past, but the return is there

Arjun
Education Admin (Inde)
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Great Ecommerce & Marketing Cloud Service

4,0 il y a 2 mois

Commentaires : Email campaign management is a great product and I am really happy with the results.

Avantages :

I am using Maropost email marketing features for my organization. I must say we have got good results from their products.

Inconvénients :

The price is a major factor. I would recommend them to re-align the pricing as per the competition and the services provided by them

Aaron
Communications Director (É.-U.)
Sports, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Highly reccomend

5,0 l’année dernière

Commentaires : The Maropost team has been great with ongoing education and management of new features.

Avantages :

The software is user friendly and simplified compared to other products. Their integration with our membership database had made our operations seamless, and even improved our best practices when it comes to email sending.

Inconvénients :

We have not experienced any cons. When we have a new idea or question about best practices, their support team always has a fantastic solution or answer.

Kyle
Digital Strategy Manager (É.-U.)
Marketing et publicité, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good Email Marketing Platform

4,0 il y a 4 ans

Avantages :

Works as-intended and delivers all of our client emails in a timely manner.

Inconvénients :

We sometimes have deliverability issues, but it's hard to peg down what the cause of this is, so can't say for sure it's the platform's fault. Sometimes support can take a while to get back with answers.

Ryan
Email Marketing Manager (É.-U.)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great platform for improving email deliverability

4,0 il y a 5 ans

Commentaires : Improved email deliverability.

Avantages :

I like the custom send options. I can opt to send to each customer and the time they're most likely to open it or most likely to convert. I can also opt to send to my most engaged customers first to improve deliverability.

Inconvénients :

Not the most user friendly software. Segment rules are strangely worded. Have had a few problems getting conflicting answers from customer support on setting up segments.

Utilisateur vérifié
Ad Operations Manager (Ukraine)
Utilisateur LinkedIn vérifié
Internet, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Perfect tool for customer engagement

4,0 il y a 2 ans

Avantages :

Powerful email marketing platform with complete digital marketing feature list. Very professional and responsive customer service team.

Inconvénients :

The price is high compared to similar products.

Tareq
Tareq
Developer (Canada)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

One of the best email marketing tool

5,0 il y a 4 ans

Avantages :

* It supports workflows, list, forms, segments everything. * Has good API supports. Triggering workflows using API is really easy * Has a great workflow builder * has a great form builder

Inconvénients :

* It's hard to add a single contact to a list manually. * Their statistics tool should be i improved

Rebecca
Digital Sales Strategist (É.-U.)
Marketing et publicité, 1 001-5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Poor User Experience

3,0 il y a 3 ans

Avantages :

I use Maropost to send sponsored emails to various lists and I like that you can customize the emails with so many options.

Inconvénients :

Maropost is not very straight forward. I'm still new to the software but I feel like I need someone to hold my hand through the process and the next steps don't seem logical.

Utilisateur vérifié
Copy Editor / Content Editor (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great customer service, makes creating custom campaigns easy, difficult to connect to CMS

3,0 il y a 5 ans

Commentaires : Easy to use but basic and integrations are lacking

Avantages :

Easy to create content and campaigns, and straightforward scheduling and A/B tests. Visual editing is easy but not complex or advanced. This is better if you know HTML.

Inconvénients :

Maropost does not easily connect to our CMS, so we have to segment the morning of the emails. Also the visual editor is very basic, and doesn't allow for modules or additional blocks of content.

ferdi
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : Non fourni
Source de l'avis
Source : GetApp
5,0 il y a 5 ans