Avis clients sur eClincher

Everything you need in a Social Tool, but no expensive price tag

Commentaires : Very happy. Really easy to get setup. The support really helped in getting everything changed over. Don't have to sacrifice anything to get a better price.

Avantages :

Fits all my needs. Can post to Youtube, Instagram, Facebook, etc. all from a unified place. Also, I was really happy to discover their auto queues. I haven't seen the tool before, but it seems unique. It allows you to have 50 old posts that are evergreen and recyclable to bridge the gaps in your social schedule. They also have super comprehensive reporting to effectively identify stats and trend lines for how my social channels are doing and how they are doing relative to the competition. Was really helpful in determining trending topics my competitors were using frequently in their posts to help my brands build more high quality content. Also, truly cutting edge being one of the only platforms I'm aware of that offers Tik Tok for Business which is great.

Inconvénients :

Can't post stories and carousels to Instagram without a push notification which is a little annoying, but I couldn't find any others that could, so I'm assuming its a technical limitation.

Great timesaver so far

Commentaires : It saves a lot of time once you get the hang of it. I think it will prove helpful analytically too and when others are hired to help manage the accounts (with the reviewing/approval process).

Avantages :

No logging in and out of accounts or different managers as well as can post and schedule to all the social channels needed. Pretty intuitive and user-friendly. Monitoring accounts and interacting is also easier. Robust features I really like, for example ideal posting times. Integration was pretty darn simple.

Inconvénients :

Every now and then when selecting text to copy/paste or something, the message box freezes up and I have to remove that social account from the post and then just proceed with the others and do that one separately when done. And I wish you could see ideal posting times more easily.

Affordable, great customer service, lots of potential

Commentaires : I was very happy to find e-Clincher because it is reasonably priced but find that it lacks some features and wish it was a bit more intuitive for the user. For example, I find the Auto Post feature a bit complicated and took a while to figure out how to actually create a queue. BUT, every time I have been confused or frustrated, customer service has been excellent. Quick and friendly responses. Would love to see a feature where we can give clients access to review scheduled posts for their specific account(s) prior to publication. Looking forward to new developments and advances!

Avantages :

Affordable, great customer service.

Inconvénients :

Not very intuitive for user. Auto post is confusing and the 'Add and manage accounts' pop up looks messy/is confusing. App doesn't keep me logged in. Customer service tried to help me with this and said it was an issue with the browser. I used to use Sprout Social and loved that I was always logged in, their interface is gorgeous and they have tons of features (but are very expensive). When I schedule a post for LinkedIn it shows up as a thumbnail and takes a chunk of text from the About section of our website, resulting in a very sloppy-looking post which has forced me to publish manually to LinkedIn instead of using eClincher.

Culturally, practically, and financially incredible social media management software

Commentaires : Simply put, I have never experienced better customer service anywhere for any software. If you don't know how to do something, they help you right away and even send custom, step-by-step instructions on how to get there. What happens if they don't have the feature? They look at adding it! They've added several of my suggestions over the last 8 months.

Avantages :

The software is incredibly flexible. That, in tandem with the incredible customer service, has made me loyal (more on the customer services in the overall section). Not many platforms support GMB, which is a big deal for our customers. It quickly knocked out other big players for that very reason. The reporting is strong and there are basic competitor comparison features.

Inconvénients :

It's hard to find an actual con at this point because I haven't asked tech support (yet) to add the few things I wish were a little better. As an example, when I export my custom reports to PDF, they don't look very nice (typically 1 graph per page with a bunch of dead space). I could download them via CSV and design in Google Data Studio, but most customers don't care about that level of artistry. It would be a quality of life improvement to be able to preview a custom report PDF and make basic design/placement modifications to it. Also, the customer-facing publishing review portal is basic, but it does everything I need. It would be that premier users could get custom URLs, improved visuals, and no indication of the eClincher platform.

Best kept secret in social media management

Commentaires : We have increased social ROI tenfold. We have increased productivity exponentially, while just saving massive amounts of time. When I needed help they were there -- gave me peace of mind. Lastly, they were and are flexible to our needs with a great pricing structure. We kind of operate from a social media standpoint like an agency... so connecting all the platforms we are on was difficult with other services and the amount of profiles I needed would have been astronomical with another service -- ec was really flexible. I truly love the competitor analysis, the cross-channel analytics, automation with queues & RSS feeds, the visual calendar and IG grid planning, and the Canva + Wave integration. They keep bringing solutions -- I'm excited!

Avantages :

Tagging my top three reasons why I think ec is different than the noise. 1. The value I received in the amount of features that are offered for the price I paid. 2. Flexibility - With HMC, there are 49 locations across the country. So they allowed me to run a hub account w pub groups and the other locations as brands. They are changing this platform monthly to meet clients needs. If something doesn't work, they constantly are upgrading. They listen! 3. The 24/7 live customer support is AMAZING! Seriously, I've used some others and I get an email or something later and I've already given up. ec's customer success team coupled with their support team put me at ease if something wasn't working, if I wanted to suggest a new feature, or if I wanted to get more information on how to properly use a feature, or API limitations, etc. This system is easy to use, has so many features to make life simpler, and really thinks through what the client needs in a social media platform. I did at least 15 demos of major social media companies and in the beginning eclincher wasn't in the running. In the end, they beat the big players because they listened to what we need and had a stellar product! If you're on the fence, go with eclincher - you won't be sorry! I think eclincher is best for companies with multiple brands, franchises, agencies, etc. They don't charge you the way the other guys do. Also, the inbox workflow is a game changer. I suggest a LIVE demo BEFORE you start a free trial!

Inconvénients :

I think the UI could be more colorful and intuitive, but it hasn't stopped me! You just need to spend time learning the system and asking for help when you need to.

All our social media needs are covered.

Avantages :

I love the interactive approach which the product team at eClincher have embraced. The team is always open to feedback from users like myself and I will assume every other administrator in each organization or team using eClincher. In time past , we leveraged on multiple applications to assist us manage our social media presence , however eclincher provides us with most of these functions brought together into a single workflow. The marketing team spends less time managing our social media accounts ,as most of our activity on social media is automated ,including content scheduling and engagement.

Inconvénients :

Takes time to get acquainted with eclincher due to its interface and navigation not being intuitive enough. Although I expect every tool to have their own drawback and this is the only drawback I can lay my finger on since administering eClincher.

Which Is The Best Social Media Software now? eClincher Is The Leader

Commentaires : For 5 years I started using eClincher, and I am thoroughly impressed. It is easy to use and the social media software works great. I am able to manage multiple accounts with ease, and the scheduling feature allows me to plan posts in advance. The analytics feature helps me track my performance and make adjustments as needed. Overall, eClincher is an excellent tool for anyone looking for a reliable social media software. Highly recommend!

Avantages :

Ease of use. Simple dashboard. Drag and Drop content posts. Variety of analytic tools

Inconvénients :

There is nothing not to like, but to get use to the software at the beginning, you need to review the training video and practice a couple of time

EC is by far the best value in the market (I did sales talks with all them)

Avantages :

It gives you almost all the functionality of Sprout with a really easy to use interface. The response time is very quick to reply too. Big fan. I ran down the offerings from Sprout, Hoot, Buffer and EC really has all the features the others provided. The UI is so much better than Hoot, it is great you can see. The all in one inbox is insanely good too, it is more powerful than what Sprout provides. I do digital strategy and am brining my next company on EC from Sprout. Much better value!

Inconvénients :

Hm. There were some features for scheduling posts that I wish I could had done differently, but recently they gave me more options. There could be some more documentation. Oh yes and an auto schedule feature would be nice.

The best tool I have found, you have increased my efficiency by 100%

Commentaires : Since I started using eClincher my engagement went through the roof. With the inbox feature I can respond to every Twitter, comment, post, tag, and message in just one place. I couldn't be happier about it.

Avantages :

Since I started using eClincher my engagement went through the roof. With the inbox feature I can respond to every Twitter, comment, post, tag, and message in just one place. I couldn't be happier about it.

Inconvénients :

Regarding functionality, there's nothing bad I can say about the app. I can't say I love the interface, it's really easy to use but I think it can be more attractive. Other than that, this app is really is the best so far.

Best Social Media Publishing Platform for Agencies

Commentaires : Huge time-saving benefits for publishing content to multiple social media profiles, the ability to schedule evergreen content separately to other content is a godsend!

Avantages :

Evergreen Queues, Auto Posting, Multiple Queues, bigger allowance of social media profiles, team collaboration, client collaboration, Analytics. After a ton of research into the best social media publishing platform for my own and my client's social media scheduling, this is by far the best toolbox I have found. It takes a bit of time to set up all the queues you might need but after that publishing is a breeze!

Inconvénients :

You have to bump up to the premier level to get the majority of the features that are important to a Social Media Agency (Client Collaboration, unlimited queues)

Good value for integrated social media management.

Commentaires : The UI takes a bit of getting used to but once your comfortable with it, it's pretty easy to manage multiple accounts. Support is very responsive and is keen to listen to suggestions for improvement in the program.

Avantages :

Ability to schedule and recycle existing content is great. Consolidated inbox makes it easy to respond in one place regardless of social platform source. You can monitor hashtag feeds, add your own and get suggested content. All in all, a solid option for SMM and expect it to only get better.

Inconvénients :

Inability to drag/drop scheduled events on the publishing calendar. Rescheduling an already scheduled post requires manually deleting each scheduled date. Support says upgrades to address both of these are in development.

An excellent all-in-one Social Media management tool - worth the money

Commentaires : I have been using the tool for over a year. I sought an all-in-one, and am on a budget. I have not been disappointed. That said, the competition evolves all the time and eClincher has to stay ahead of the game. The Support team have always been superb. Responsive, knowledgeable and always helpful. Thanks for looking after your loyal fans as we spread the word to help grow the family. I've recommended the tool to several people this year already.

Avantages :

Basic plan offers a serious powerhouse of tools with great number of social platform integrations. The Canva and Pocket integrations are awesome. I do love the Unified Inbox feature.

Inconvénients :

Dearly want to be able to add 1 team member in the basic plan - it's not worth paying double for that feature. Would also like Edgar or Smarterqueue category feature to make content library management and scheduling easier. The UI is functional but not pretty and font sizes are challenging to read. As a time-poor person who looks after social media for a couple of businesses, I need intuitive tools with a slick, user-centric interface.

A Review of eClincher

Commentaires : I've been using eClincher for several months now. Although I have used Hootsuite to manage my social media platforms for several years and have been, for the most part, happy with it, I always enjoy reading about and, where possible, trying different software to see how it meets my needs. And I must say that eClincher does an admirable job, so much so that I am now using it in conjunction with Hootsuite. The dashboard is easy to navigate and facilitates posting on all of your social media platforms as well as keeping track of new followers, mentions, and other notifications in your inbox. Customer service has been stellar and I've even had the opportunity to exchange messages with the company's CEO regarding issues/wish list, which isn't possible at many organizations. The one thing missing that I use all the time in Hootsuite is the AutoSchedule feature, which the CEO tells me is under development. it is worth it.

Avantages :

In addition to what I wrote on the previous page, I like that Canva enables you to visually enhance your communication and that it is easy to curate content through the available Pocket and Feedly platforms.

Inconvénients :

I miss the AutoSchedule feature, which I use in Hootsuite all the time. The CEO tells me that it is under development. I'm also not quite sure what the queus are about or how to most effectively use them.

Great social media management software!

Commentaires : It's hard to find one social media management tool that can really take care of all my needs with managing social. eClincher provides publishing and scheduling, automatic posting with queues, social inbox, content curation, free images, analytics, mobile apps, and more. It is also simple to use. Highly recommended!

Avantages :

I love the simplicity and how everything connects together inside the app. Auto post is a great feature. I can bulk upload hundreds of posts to queues and have them run automatically. It's really great for blog page updates and evergreen posts. I also like the social inbox. I can easily respond to messages, new followers, comments, likes, etc. all from one place. The inbox includes Facebook, Twitter, Google+, and LinkedIn. The tool also has live feeds and content curation. I can share articles from RSS feeds, Feedly and Pocket.

Inconvénients :

Not much to say here. Software can always improve, but eClincher does a great job with fixing issues as they arise.

Great social tool, even for the budget minded small business

Commentaires : Been using eClincher for well over a year and the experience has been mostly great. There are a few quarks in the platform that could be improved, but overall its a better social management tool than many of their competitors, and at the current price point can't be beat. Also, the few times I've needed customer service they were always eager to resolve the issue and I never felt dismissed or ignored. Great tool, I'd definitely recommend it!

Avantages :

Ease of use, cost, customer service.

Inconvénients :

Some growing pains, some limitations in use, and some design changes that could be made.

Saves me so much time every week and i love that i can 'set and forget' with the auto scheduling!

Commentaires : Give eClincher a trial, they have a free one for 14 days. watch their tutorial videos to learn all the extra features, you won't regret it!

Avantages :

I used several tools to automate my social media. I used Hootsuite and Buffer, then had another tool for influencers, and another one for finding content. Now I have everything in one simple tool with eClincher . I love it. eClincher is a gem, I'm surprised its not so well known as Hootsuite because its so much better!

Inconvénients :

I'm still waiting for the auto-dm feature to come out, and the affiliate program. but they are developing those, which is going to be great. referrals here we come!

Well worth the $ !!

Commentaires : Saves a TON of time

Avantages :

Eclincher saves me SO MUCH TIME. I can set up posts to recur; I can set up a queue then set up a schedule for it to pull from that queue... I could not function effectively without it!

Inconvénients :

The only thing I wish would change is the ability to have the queues set up so that I can schedule posts from Facebook, Instagram, and Twitter all from the same queue.

Eclincher, the top tool for us: digital marketers

Commentaires : I find all strategies we need to apply in just a single app. I am constantly measuring the engagement of our audience with our content, analyzing metrics and our accounts performances, and I also love the idea of managing all brands in such a dynamic way.

Avantages :

You know you are an entrepreneur who is committed to the real world when you have a solid presence in the digital space. With Eclincher you can simplify efforts to position your company among all social networks using one tool. Concentrate your energies on a single with place and a single app.

Awesome Program for Social Media Entrepreneurs

Commentaires : I discovered the software through Twitter. Something made me click on the link, which I never do. From that moment on, the company was so helpful from setting me up on my trial, training me and dealing with my scepticism and endless questions. I have approximately 10 clients I work with and they each have multiple platforms. This software is the easiest and most professional to work with. (Love the built in photos) I have used Hoot Suite and Social Sprout over the years and eClincher by far surpasses both those programs in ease of use and versatility.

Avantages :

Ease of use; photo content built in; Canva link; being able to post to multiple platforms at once

Inconvénients :

Still waiting to be able to seamlessly integrate Instagram in posts

Eclincher functionality

Commentaires : Eclincher is strong in auto posting. The ability to actively engage in multiple social media sites is limited however and we will have to continue to use other applications to fulfill that for now. True functionality here would allow us to like/reply / cross post and like without having to leave the application. It remains an improvement over meetedgar on many areas however and we are planning to continue to use eclincher at this time. Support staff is responsive and helpful although at times seems to be learning the functionality themselves... this may simply be a reflection of the evolution that is occurring in you programing. We are excited to see the continued upgrades and do recognize that some of the limitations are external to eclincher.

Avantages :

auto posting, reporting,

Inconvénients :

the inbox is cumbersome and difficult to use with multiple social media accounts. Engagement is difficult as you have to go clear out in to the different accounts. Linkedin/ google plus and instagram remain limited but that may be more external issues.

I can relax with Eclincher

Commentaires : In my work flow as Career Coach I enjoy to forget marketing and social media because it is not my primary job. I love to know that Eclincher is there doing the work I would spend a lot time on to do. Loads of hours and nerves are just spared. I am grateful to have discovered it. Thank you for the work you are doing!

Avantages :

It reliable, there is the autopost I can fill in, I can erase the links and the content stays, the regular updates which inform me if some new feature is there

Inconvénients :

Sometimes eclincher doesn't connect with my LinkedIn account any more, so there are no post. I have to reconnect manually. I don't understand why. This annoys a little.

I have used eclincher for over a year now and I am still loving it!

Commentaires : Overall, very pleased with eclincher. Much better value for the money. Well worth every penny!

Avantages :

I really love eclincher and its SMM capabilities; it has more features than most of the competitors I have seen on the market and with a lower price point.

Inconvénients :

Nothing that I can think of, I get what I need to manage SMM for my clients.

Great interface, and new options keep on coming!

Commentaires : Our small startup uses eClincher regularly to schedule tweets and posts. We tried other platforms, but eClincher has the most intuitive user interface and is constantly upgrading their options. We also liked that customer support, which we used when we didn't understand how to use a new option, responded quickly and with good, specific directions. We would definitely recommend eClincher; it's definitely worth the small charge!

Avantages :

The user interface is very intuitive, and they are constantly introducing new, useful options. They are also great with their support and the messages from that area were insightful and easy to follow.

Inconvénients :

I honestly have nothing to say here. We liked every aspect of eClincher, especially as when compared to other scheduling platforms.

Generally an "OK" solution, offers good value for money

Commentaires : Quick to deploy. Reasonably priced.

Avantages :

Quick to set up and deploy. Great customer service. (I'm a Pro user at $100/month.) Reasonable value for money.

Inconvénients :

The interface is old-fashioned and not particularly user-friendly. Need to remember that a lot of compromises are built-in simply by virtue of the fact it has to work with so many platforms.

eClincher = Such an oh-so powerful tool!!

Commentaires : The neat thing that attracted me to eClincher in the first place is that it recycles your content so you never run out. I use a ton of eClincher's functions, and yet I don't believe I have even scratched the surface of what it can do. Happy happy!

Avantages :

The tool is fantastic and ever improving. The customer service is the best and super helpful.