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Avantages :

Ease of use; user friendly; detailed information.

Inconvénients :

Occasional lag times to view documents. Some reports are not able to be stacked on the work order types only status, making multiple steps to pull reports to reflect productivity.

Bolt - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,2
Fonctionnalités
4,0
Rapport qualité-prix
4,1

Probabilité de recommander le produit

7,9/10

Bolt a reçu une note globale de 4,2 étoiles sur 5 d'après 62 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (62)

Michael
Electrician Extroadinaire (É.-U.)
Fabrication électrique/électronique, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Love vs hate

5,0 il y a 5 ans

Commentaires : I am ALWAYS the first man in my company to set eyes on a new job. I also make a habit of being right on time, if not early with my particular kind of installation. Before Bolt, I would often show up to a job that is ready for me and yet I cannot do what I need because of a lack of provided information on site. I very rarely have this problem now.

Avantages :

I did/do absolutely love having any and all information pertinent to my job right at my fingertips in a matter of seconds, provided that information is valid and has been successfully uploaded onto Bolt before I need it.

Inconvénients :

I did/do dislike having to order my work materials through the Bolt App. I have often come across situations where I want to order new or different materials for a job that I have previously ordered materials on. In this case, I do not know how or if it is even possible to clear the previous ordered materials before submitting a new one.

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thanks, Michael! There is a good chance that your feedback regarding submitting material requests requires a simple setting change. We will reach out to your internal administrator to advise.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Construction, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best scheduling software for the price!

4,0 il y a 5 ans

Commentaires : Overall I think the Bolt Subcontractor software can be a very useful tool for subcontractors of any size, however a more conscious effort to make the mobile app for efficient would really take this program to the next level.

Avantages :

Bolt Subcontractor Software is an excellant scheduling software. Subcontractors big or small will find that this program allows for clean and accurate scheduling of crews, including the ability to add and track task to be completed. An added bonus is the ability to track contract document so that crews are able to view them whether they are on a job or working directly from an office.

Inconvénients :

The mobile application could use a lot of work. Not every subcontractor or crew will have access to tablets. The mobile application is very glitchy and virtually useless unless you have a strong wifi connection.

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thank you for your feedback! Hopefully, the new app release that we did in early 2019 solved your problems. If not, please reach out to support@runbolt.com and we will make sure you get help.

Natalie
Vice President (É.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Terrible Software

1,0 il y a 2 ans

Commentaires : I had a horrible experience with Bolt. I was lied to multiple times throughout the process.

Avantages :

Unfortunately, I didn't like anything about the software.

Inconvénients :

I was lied to during the sales process. I was told the app was free and it is not free. Later I was told it is free to download but you need to be a paid user to open the app. I was also told it would help with Job Costing but it doesn't. It's basically expensive scheduling software. I was told it would integrate with Hyphen solutions, it did not do that either. The app is a mess and difficult to use.

Jana
admin (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great software to increase efficiency & keep history data

5,0 il y a 7 ans

Commentaires : Before implementing Bolt many of our scheduling tasks were completed by individual employees. Now we have a centralized way of researching data instead of having to go to individual employees. I love the forecast & report features. It is very helpful to see upcoming work volume via calendar view. I find it very helpful you can drag and drop documents & pictures attached to a particular job. Bolt is a helpful scheduling software tool both in the office and out in the field via its mobile capabilities.

Avantages :

Forecast, Report, Mobile Capabilities, Calendar view, multiple user access and drag & drop documents & pictures

Inconvénients :

inability to change color template

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Hey Jana! Thank you for the feedback. We did release a feature allowing you to change the color template. Hope that helps!

Jason
Training and Development manager (É.-U.)
Construction, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Feedback

4,0 il y a 5 ans

Commentaires : Overall it has been a good experience. The software has evolved with updates and improvements to meet our current needs.

Avantages :

The ability to have access to information in one location, history of projects and reports.

Inconvénients :

Occasional lag times to view documents. Some reports are not able to be stacked on the work order types only status, making multiple steps to pull reports to reflect productivity. Inability for material orders to be placed by more than one crew member assigned a specific work order.

Réponse de l'équipe de ECI Software Solutions

il y a 4 ans

Thanks for the feedback Jason! We will take your input regarding reporting to our R&D Team!

leonard
Dallas Scheduling Manager (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

BOLT is a game changer!

5,0 il y a 5 ans

Commentaires : Overall, BOLT has made a large impact on our daily scheduling. It has helped hold our company accountable and to see where our weak links exist. The absolute best scheduling assistant money can buy.

Avantages :

The scheduling abilities are amazing. We are still to this day learning all of the features available. Just using the software has created a much smoother and efficient way to schedule. BOLT not only helps with our day to day scheduling, but it also allows us to archive old jobs which allows us to provide accurate information/photos anytime a builder request.

Inconvénients :

with all software programs, there are cons. There are days that BOLT lags and/or glitches, however, these are few to none.

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thanks for the feedback, Leo!

Teri
Customer Care Supervisor (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Bolt Review

4,0 il y a 5 ans

Avantages :

Importing customer contact info (name, phone, email) should be automatic when a work order is generated for an occupied home. Then, a rep can ask the customer if this is still good contact info. They may have the option to change when scheduling.

Inconvénients :

Viewing and scheduling work orders on calendars could improve. Seeing multiple crews and their availability, locations would help us to determine if we have someone in area on a requested day/time.

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thanks for the feedback, Teri!

Brenda
Accounting (É.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Bolt

5,0 il y a 5 ans

Commentaires : Overall this has been a very helpful product. All of our employees are using the program and have the exact same access to all documents, work orders, etc. for each home.
We have increased our billing and payment times as well

Avantages :

Everything we do for every job is in one place - there is the audit feature so everyone will know who did what. The guys in the field can upload pictures and complete or change work orders I love the ability to invoice directly into my Quickbooks program

Inconvénients :

working out the kinks with invoicing has been kind of a pain

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thank you Brenda! We appreciate your feedback.

Patricia
Csr (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy, efficient. Fast software with so many options.

5,0 il y a 7 ans

Avantages :

The easiness of maneuvering through the software. There are so many different ways that we can set up the software and all of them are easy to work through.

Inconvénients :

The calendar needs to be simplified a little bit. The layout for scheduling is a little condensed and hard to read. The time frames run too closely together which makes it difficult to read.

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thanks, Patricia! Hopefully, the new calendar updates help make your job a bit easier!

Kailee
Kailee
Sales Assistant/ Office assistant (É.-U.)
Utilisateur LinkedIn vérifié
Construction, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Software program for expanding businesses

4,0 il y a 5 ans

Commentaires : We are able to get more money from the contractors for things that we didn't have proof were done and were in situations for he said she said so now have proof in pictures and are able to collect more.

Avantages :

There are a lot of benefits to using this as long everyone is on board with using and learning the steps. The real time tickets are great, the pictures are a big help for us and the owner and sales guys can access the work that has been done as well. Reports are an easy run to get different stats as well.

Inconvénients :

Not much to complain about, and if we had had issues they have been on top of solutions and fixes

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thanks for the review, Kailee!

Cindy
Field Coordinator (É.-U.)
Fabrication électrique/électronique, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A little laggy

4,0 il y a 5 ans

Avantages :

Streamlined our scheduling greatly. Nice to have everything in one program

Inconvénients :

A lot of lag and crashes more than I would like

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Hey Cindy, thanks for your feedback! If there are specific issues that we can help with, please reach out to support@runbolt.com. We would be happy to help address anything that can help make your day to day job faster, simpler, and more mobile.

manuel
area manager (É.-U.)
Construction, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

excellent product

5,0 il y a 5 ans

Commentaires : overall Bolt is the best tool we've ever had out in the field, it help us managing our work better

Avantages :

brings you all the tools needed to simplify work and be more productive and efficient, from quality control, scheduling and communicating with home builders and sub crews

Inconvénients :

i can't think of anything negative about the software

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thanks Manuel!

Robyn
Cleaner (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Convenience

5,0 il y a 5 ans

Commentaires : I have to check in to bolt on a daily bases the book see what jobs I have and the mark my jobs complete and I don't have any complaints

Avantages :

It is very easy to use It's always up and running no complaints everything's on the

Inconvénients :

Nothing so far it's always been up and running for me I have to check on a daily from my jobs and they're always there

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thanks for the feedback, Robyn!

Scott
Area Manager (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very impressed - easy to use

5,0 il y a 5 ans

Commentaires : This has helped our company tremendously. No more paper files, boxes of plans(redlines). All information and service notes are available anywhere

Avantages :

The ease at which all of my jobs and history is at my fingertips at any location

Inconvénients :

Slow process when opening app the first time after closing

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thanks Scott!

Logan
Trim carpenter (É.-U.)
Construction, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

This app can be very useful...

2,0 il y a 5 ans

Commentaires : More frustrating than problem solving!

Avantages :

Being able to pull up job site “blueprints” is very appealing

Inconvénients :

Lack of updates, losing tasks. Supervisor will task multiple things and it doesn’t get relayed to the field tech in time causing reoccurring visits to the job site... and on and on...

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Hi Logan! Thanks for your feedback! We just wanted you to know that what you experienced is a known issue and is scheduled to be resolved in about 2 weeks.

Billy
Manager (É.-U.)
Fabrication électrique/électronique, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Bolt

4,0 il y a 5 ans

Avantages :

Its very smooth to locate the schedule and change accordingly

Inconvénients :

when selecting the edit feature from the scheduled task , if you edit any portion of the workorder , when you click update , it takes you out of the workorder and I always have to go back into workorder , but if you click on the woerkorder tab , its all good

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Hey Billy! Thanks for the feedback. We will take note of your experience and see what we can do to improve it!

Candi
Owner (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

GREAT

5,0 il y a 5 ans

Avantages :

This software keeps us very organized. We can easily reassign crews and/or jobs. The Superintendants all love receiving the confirmations. The employees use it to leave notes about jobs. All around this system is awesome and has certainly made our lives easier in the office.

Inconvénients :

A little expensive! Sometimes in the afternoon it tends to slow down a bit.

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thank you for the feedback, Candi!

Ian
Manager in Training (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Bolt Review

5,0 il y a 5 ans

Avantages :

It is very user friendly and easy to understand unlike some of the more confusing softwares

Inconvénients :

We had to wait for confirmations. This was not due to the software this was due to our own team

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thanks Ian!

Brendon
Project Manager (É.-U.)
, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

It has helped out business

4,0 il y a 5 ans

Commentaires : I would recommend this for sure.

Avantages :

We had a lot of conflict with scheduling doing things the old fashioned way, but this has really helped us to be a more efficient company.

Inconvénients :

It seems a little buggy still. It crashes on me at least once or twice a day, but I guess that could always be something on my end. But it is a minor setback.

Lisandro
Supervisor (É.-U.)
Fabrication électrique/électronique, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent App

4,0 il y a 5 ans

Commentaires : Im able to look and schedule everything with a touch of a button. Really easy to use

Avantages :

To me , keeping everything organized and eliminating paper is the best. Being able to assign tasks to my crews is really practical and in detail.

Inconvénients :

I have no negatives . Everything ive tried so far is positive

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thanks Lisandro!

Joseph
sales (É.-U.)
Fabrication électrique/électronique, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Bolt Review

4,0 il y a 5 ans

Commentaires : very happy with the tracking of job activity, billing and job status

Avantages :

All job related items in one place. Easy to find document, and see scheduling.

Inconvénients :

Sometimes it runs slow and does not appears to be because of internet connection.

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thanks for the feedback, Joseph!

Jessie
Billing (É.-U.)
Construction, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Exceptional Product; Easy to use

5,0 il y a 5 ans

Avantages :

Ease of use; user friendly; detailed information

Inconvénients :

There isn't anything that I don't like about it.

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thanks Jessie!

Pamela
Project Coordinator (É.-U.)
Matériaux de construction, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Bolt review

4,0 il y a 5 ans

Avantages :

Functionality and ease of use. It serves our company well, the software support is amazing.

Inconvénients :

It locks up from time to time and is slow to open on occasions

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Hey Pamela! Thanks for the feedback! If we can help clarify, or help you from locking yourself out, just reach out to us at support@runbolt.com!

William
Service Manager (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great product for end user

5,0 il y a 5 ans

Avantages :

I like how easy it is to work my schedule for days even weeks out. User interface is super intuitive

Inconvénients :

Sometimes there are glitches that cause issues like double work orders or work orders disappearing but they are usually fixed rapidly.

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thanks William!

Jerry
Computer IT (É.-U.)
Fabrication électrique/électronique, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My Review of Bolt

5,0 il y a 7 ans

Commentaires : Master electrician for 40 years. Computer IT for 15 years. Use Bolt every week for reports. Runs flawlessly without a problem.

Avantages :

User friendly

Inconvénients :

Nothing

Réponse de l'équipe de ECI Software Solutions

il y a 5 ans

Thanks Jerry!