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En savoir plus sur SendPulse

Une plateforme d'e-mail marketing comprenant des canaux supplémentaires : SMS, notifications push web et chatbots sur WhatsApp et Facebook. le plan gratuit inclut 15 000 e-mails.

En savoir plus sur SendPulse

Avantages :

Installing was fast and the UI is easy to use to set up the campaigns.

Inconvénients :

You will need to pay once you exceed 2500 which will happen sooner than you think.

SendPulse - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,4
Fonctionnalités
4,5
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,7/ 10

SendPulse a reçu une note globale de 4,6 étoiles sur 5 d'après 693 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (693)

Gustave
Intégrateur (Polynésie française)
Internet, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Très bon logiciel

5,0 il y a 9 mois

Avantages :

La simplicité du produit et le nombre de solution intégrés

Inconvénients :

Le prix des abonnées et la non possibilité à la reconduction

Cheick Abdoulaye
Ceo (Mali)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Avis d'un malien

4,0 il y a 2 ans

Commentaires : Satisfaisant

Avantages :

L'ergonomie du site et les fonctionnalités tout en un.

Inconvénients :

Les SMS pour l'Afrique, le retard de l'envoi immédiat et le fait que les SMS ne sont pas remboursé s'ils sont non livré

eliane
PDG (Côte d’Ivoire)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

avis d'utilisation

3,0 il y a 2 ans

Commentaires : j'envoie des message a ma clientèle

Avantages :

la derivabilité des sms est parfaite et immediate

Inconvénients :

les numero virtuel ne recoivent pas les sms

Tony
Commercial (France)
Construction, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Très pratique

5,0 il y a 2 ans

Avantages :

Les campagnes d'email sont très pratique, très personnalisables et le statistiques sont interessantes

Inconvénients :

Malgré le service performant et intéressant, le prix reste un peu élevé

eric
CEO (Cameroun)
Internet, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Avantage et inconvénient

4,0 il y a 2 ans

Avantages :

La fonctionnalité de la création des tables et de leur liaison est très simple

Inconvénients :

il faudrait rajouter bien d'autres fonctionnalités sur la création de bot Telegram a partir du logiciel

Jerome
pdg (France)
Développement et commerce international, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

tout en un

5,0 il y a 2 ans

Commentaires : aucun

Avantages :

tout en un pas besoin d'avoir plusiuers logiciel tout est reuni de plus on peu l'intégré a plusieurs plateforme moi je me sert de zapier integration trés facile

Inconvénients :

aucun tout y est je ne vois pas du tout en me servant tout les jours je n'ai aucun soucis particuliers le prix encore moins cher serait trés bien

Sarah
Directrice (France)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellente deliverabilité

5,0 il y a 3 ans

Commentaires : Resoudre le problème de suivi et de comparaison des campagnes dans la durée

Avantages :

Email et SMS les moins cher du marché vraiment très efficaces les clients reçoivent les emails

Inconvénients :

il faut s'y faire de créer une automation versus créer une campagne. 2 choses très différentes. Une automation ne pouvant envoyer d'email à une liste existante

Gerald
Fondateur (Gabon)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Mon Avis

4,0 il y a 2 ans

Avantages :

Le chatbot, c'est la première raison pour laquelle nous utilisons sendpulse. Notre entreprise souhaite garder le contact avec sa clientèle B2C et être constamment disponible via whatsapp et messenger est un plus.

Inconvénients :

Pour l'instant pas grand choses. Mais à première vue le prix peut être revue un peu à la baisse.

Léandre
Administrateur sys (Côte d’Ivoire)
Télécommunications, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Avis

5,0 il y a 3 ans

Commentaires : Elle me permet de faire de la publicité et de vendre plus facilement mes produits

Avantages :

Possibilité d'envoyer des sms plus facilement

Inconvénients :

non, elle a été bien faite, j'apprécie vraiment.

Vincent
Resp informatique (France)
Institutions religieuses, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

envoi mail hebdo

4,0 il y a 2 ans

Avantages :

suivi des envois et constitution des listes faciles

Inconvénients :

manque de clarte sur les envois gratuit (annonce 500 destinataires, mais pas d'info sur taille de l'envoi et manques de conseils pour eviter d'etre classés en Spam

Omar
Directeur (Maroc)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Excellent service

5,0 il y a 3 ans

Avantages :

Facile d'utilisation le logiciel combine plusieurs plateformes de média

Inconvénients :

Que du positif, j'ai trouvé dans ce logiciel l'ensemble des besoins de l'entreprise.

Anis
digital marketing manager (Arabie saoudite)
Bijoux et produits de luxe, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

facile a utiliser

5,0 il y a 3 ans

Avantages :

sendpulse est facile a utilise, just des drag and drop et le systeme fonctionne

Inconvénients :

l'inexistance de la langue arabe est une limitation du logiciel

Santiago
Santiago
Inbound Leader (Colombie)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

We started using and became partners as soon as we could!

5,0 il y a 4 ans

Commentaires : We started using the free version and since we are a digital marketing agency started to use it on our own clients first, guess what, we loved it so much that we became partners to offer it to our clients too!

Avantages :

We love the software, we were using another alternative which was way cheaper - in functionality, but not in price. Custom fields were a must and we got them, plus the automation features are incredible!

Inconvénients :

We had some small issues while connecting the domain but they just don't amount to much, plus the support team solved them in less than 3 minutes, so no concerns!

Shivang
VP of Global Payor Relations (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Integrated email marketing made easy, swift, and seamless

5,0 l’année dernière

Commentaires : We started using SendPulse about a year ago when we were looking to build out our leads and marketing client list. It's been essential to our firm since then, mainly due to the high ability for us to customize nearly everything, from end to end. The experience in using this software has only gotten better over time.

Avantages :

The A/B testing capabilities are something I highly value as a manager. Targeted messaging and push notifications enabled for leads are also an essential feature. Finally, I love how SendPulse allows us to promote special offers via push notifications to specific clients. The customizability of this platform is key.

Inconvénients :

The chatbot builder is a fantastic feature, but there has been a bit of a learning curve in building it and using it.

Eburuche
ED (Nigeria)
E-learning, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Localize your Pricing

3,0 l’année dernière

Commentaires : Sendpulse, you have a good service but your SMTP connections never work for me any way. However, I think you need to be sensitive with local pricing. In Nigeria, the economy is terrible now and bleeding, and I believe that most of the companies using your service in Nigeria are SMEs. Your dollar conversion rates are killing. For example, last month I paid N37,400 only for $44 bill only for me to renew this month at N52,800 for same $44 with a N15,400 difference. This is ridiculous and unacceptable. CBN dollar rates is N780 but your rate is N1,200 with a N420 difference. Your exchange rate is more than that of the parallel market. You need be sensitive to localizing your pricing and experience or create models that will be country-specific. The experience in your pricing since 2023 has been very bad. Your price has been increasing astronomically and your customer service agents have no explanation. Yes, you will argue that your price in dollar is same but your exchange rate variation is high. I am supposed to be working on my project but I am here writing for the world to see and I will also report to the relevant authorities in Nigeria to check you out; if possible suspend your operations for now till you find a way out. Thank you.

Avantages :

Sendpulse, you have a good service but your SMTP connections never work for me any way. However, I think you need to be sensitive with local pricing.

Inconvénients :

Sendpulse price variations with prevailing exchange rates is ridiculous especially in Nigeria.

Humberto
CTO (Brésil)
Services juridiques, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Best Platform

5,0 il y a 2 ans

Commentaires : In general, we've always had good experiences with SendPulse, it's the quietest platform we use today, we almost never had problems throughout the almost 2 years we've been using it. It's very easy to use, easy to implement.

Avantages :

Ease of use and email deliverability, it was the best among other options

Inconvénients :

Difficulty to configure and sending files in emails

Victor
Mr. (Argentine)
E-learning, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent Email Marketing Tool with Great Features and Analytics

5,0 il y a 2 ans

Commentaires : My overall experience with SendPulse has been positive, primarily due to its robust communication capabilities and impressive results. It stands as one of my favorite email marketing tools, thanks to its extensive set of features and powerful analytics tools that provide valuable insights.

Avantages :

I really liked the user-friendly interface of SendPulse, making it incredibly easy to use. The customer support was exceptional, providing fast and efficient assistance whenever needed. Moreover, the software's affordability was a significant advantage, making it a great choice for small businesses or startups. I also appreciate that they frequently introduce new features and support educational events, which adds value to their services.

Inconvénients :

One major drawback I experienced was the lack of a fraud protocol. I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle such situations. Additionally, I faced problems when my email campaign had more than 10 bounced emails, as they blocked my account and refused to offer any customer service. This was quite disappointing and affected my overall experience.

Tina
Author (Roumanie)
Édition, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Pretty similar to Mailchimp and other email marketing software

5,0 il y a 12 mois

Avantages :

I tried SendPulse out of curiosity after I saw someone on Facebook talking about it. The free plan was attractive, so yeah, I had to give it a try. It was easy to import a part of my contacts (to fit the free plan's limits). Creating my first campaign was a bit confusing in the beginning, but after a while, I got the hang of it. Deliverability okay, so far.

Inconvénients :

The pricing model is not to my liking at all. I appreciate the "Unlimited number of emails" aspect that they offer even for the cheapest paid plan, but paying more for every 500 contacts is just not enticing.

alan
denim (Argentine)
Mode et vêtements, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

thanjs

5,0 il y a 2 ans

Commentaires : its o

Avantages :

I liked how intuitive it is, and that I was able to integrate everything quickly

Inconvénients :

What I liked the least is having to pay for wpp campaigns

Juan
Biochemist (Argentine)
Hôpitaux et soins de santé, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Still using it

4,0 il y a 2 ans

Commentaires : Until now very good experience, still finding out all the potencial it has

Avantages :

Automation of Social Media is critical for the next 10-20 years to come. The sooner we adapt the more competitive we will become

Inconvénients :

Every step is self made. You have to elaborate every chatflow, conect every bot. It requires some experience in computers

María Fernanda
CEO (Colombie)
E-learning, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Mafe Jiménez | Owner of Mafe Jiménez

5,0 il y a 2 ans

Commentaires : I am an entrepreneur who started her business online (I sell courses) and finding this all-in-one marketing platform was the best thing that happened to me.With the free plan I was able to do a lot of great things, now I started paying for the standard plan because my mailing list has grown.My experience so far with SendPulse has been great, it's an intuitive platform, you don't need to be a marketing expert to use it yourself.

Avantages :

I love the following features:- Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer that started your ouwn online business SendPulse is a great option for you.- Website and landing page.- Automations

Inconvénients :

I can't find anything wrong with this platform.

Rafael
Sales & Marketing Manager (Venezuela)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Good platform with good support

4,0 il y a 2 ans

Commentaires : Good

Avantages :

Easy to use, with basic tools, good support, at a very competitive price.

Inconvénients :

The tools for editing and, above all, contact management are very basic and could be improved.

Shoroq
Owner (Émirats arabes unis)
Gestion de l'enseignement, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

User friendly and easy to use affordable email marketing and management

4,0 il y a 4 ans

Commentaires : The automation feature helped automate redundancy in our response to our clients, and it gave a professional outlook when clients contact us that they recieve an automated email no matter at what time of day or night without delay and this shows the professionalism and helps us capture and filter the genuine clients for follow.up and conversion.
The campaign feature also helped us with our campaigns, and love that the system can detect any error emails and give indication of how many opened and clicked and much more gives us good feedback of how our campaign went.
It would be excellent to know if our emails are going to spam box or inbox directly, this would give us some sense of how healthy is our ip /and should we need to change it.

Avantages :

The automation feature was a dream for us! It saved us a lot of redundancy and at the same time gathered the right target we needed to market our services. Love that they are recently expanding to landing page and CRM which I am very excited to explore.

Inconvénients :

There are certain features that I wish could be added as it would help tremendously,like knowing any duplicated entries in different contact list. The automation have more control over knowing how is in the loop and to be able to fix it.

Réponse de l'équipe de SendPulse

il y a 4 ans

Thank you for your kind words about our customer support. We are happy to know that email automation is helping your business.

Gabor
Gabor
CEO (Hongrie)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Best newsletter service

4,0 il y a 3 ans

Commentaires : I have switched over to SendPulse about a year ago or so. Before I was using another software doing similar functions. I never regretted the switch and have switch or newly signed up my customers to it too. I highly recommend.

Avantages :

This is one of the easiest software to use from all the newsletter software I have been using in the past. This is also one of the cheapest.

Inconvénients :

There are a few parts which needs a bit more polishing. The newsletter building part could be more user friendly.

Vijendr
Vijendr
Insurance Professional (Inde)
Utilisateur LinkedIn vérifié
Assurance, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A multi-purpose marketing tool.

4,0 il y a 2 ans

Commentaires : This software helps in a lot in my profession. It helps me to build my customer base significantly. It also helps me to make new transactions also.

Avantages :

Its user interface is very refreshing which stands it out from other similar category softwares. It has all the required features for effective email marketing. This software integrates well with my CRM and the whole process is very smooth and streamline. Its Automated Email Flow makes my work super easy. I also use its mobile application when I travel and I must say it's very convenient.

Inconvénients :

For last couple of months I am facing one error while signing in into my account through its sign-in widget available on the top right of its web page. I need to fill my credentials twice because first time it asks me whether I am human or robot. Rest everything is fine for me.