Avis clients sur SendPulse

En savoir plus sur SendPulse

Une plateforme d'e-mail marketing comprenant des canaux supplémentaires : SMS, notifications push web et chatbots Facebook le plan gratuit inclut 15 000 e-mails.

En savoir plus sur SendPulse

Avantages :

Installing was fast and the UI is easy to use to set up the campaigns.

Inconvénients :

You will need to pay once you exceed 2500 which will happen sooner than you think.

SendPulse - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,4
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,7/10

SendPulse a reçu une note globale de 4,6 étoiles sur 5 d'après 494 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (494)

Sarah
Directrice (France)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellente deliverabilité

5,0 il y a 6 mois

Commentaires : Resoudre le problème de suivi et de comparaison des campagnes dans la durée

Avantages :

Email et SMS les moins cher du marché vraiment très efficaces les clients reçoivent les emails

Inconvénients :

il faut s'y faire de créer une automation versus créer une campagne. 2 choses très différentes. Une automation ne pouvant envoyer d'email à une liste existante

eric
CEO (Cameroun)
Internet, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Avantage et inconvénient

4,0 il y a 6 mois

Avantages :

La fonctionnalité de la création des tables et de leur liaison est très simple

Inconvénients :

il faudrait rajouter bien d'autres fonctionnalités sur la création de bot Telegram a partir du logiciel

Léandre
Administrateur sys (Côte d’Ivoire)
Télécommunications, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Avis

5,0 il y a 9 mois

Commentaires : Elle me permet de faire de la publicité et de vendre plus facilement mes produits

Avantages :

Possibilité d'envoyer des sms plus facilement

Inconvénients :

non, elle a été bien faite, j'apprécie vraiment.

Gerald
Fondateur (Gabon)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Mon Avis

4,0 il y a 4 mois

Avantages :

Le chatbot, c'est la première raison pour laquelle nous utilisons sendpulse. Notre entreprise souhaite garder le contact avec sa clientèle B2C et être constamment disponible via whatsapp et messenger est un plus.

Inconvénients :

Pour l'instant pas grand choses. Mais à première vue le prix peut être revue un peu à la baisse.

Jerome
pdg (France)
Développement et commerce international, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

tout en un

5,0 il y a 5 mois

Commentaires : aucun

Avantages :

tout en un pas besoin d'avoir plusiuers logiciel tout est reuni de plus on peu l'intégré a plusieurs plateforme moi je me sert de zapier integration trés facile

Inconvénients :

aucun tout y est je ne vois pas du tout en me servant tout les jours je n'ai aucun soucis particuliers le prix encore moins cher serait trés bien

Omar
Directeur (Maroc)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Excellent service

5,0 il y a 7 mois

Avantages :

Facile d'utilisation le logiciel combine plusieurs plateformes de média

Inconvénients :

Que du positif, j'ai trouvé dans ce logiciel l'ensemble des besoins de l'entreprise.

Anis
digital marketing manager (Arabie saoudite)
Bijoux et produits de luxe, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

facile a utiliser

5,0 il y a 8 mois

Avantages :

sendpulse est facile a utilise, just des drag and drop et le systeme fonctionne

Inconvénients :

l'inexistance de la langue arabe est une limitation du logiciel

Vincent
Resp informatique (France)
Institutions religieuses, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

envoi mail hebdo

4,0 il y a 6 mois

Avantages :

suivi des envois et constitution des listes faciles

Inconvénients :

manque de clarte sur les envois gratuit (annonce 500 destinataires, mais pas d'info sur taille de l'envoi et manques de conseils pour eviter d'etre classés en Spam

Fernando Manoel
Fernando Manoel
CEO (Brésil)
Utilisateur LinkedIn vérifié
E-learning, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

great email marketing management tool

5,0 il y a 12 mois

Commentaires : Overall I am satisfied with the use of the tool in terms of value for money. I believe I will continue to use SendPulse for a long time.

Avantages :

The structure is very simple and practical. I can build campaigns and automations without too many problems. The fact of sending unlimited emails is also very interesting.

Inconvénients :

In automations, more functionality can still be added to simplify the flow.

Robert
Robert
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Médecine douce, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Sendpulse is CRM automation in perfect harmony

5,0 il y a 8 mois

Avantages :

For me the best features so far are the Chatbots, push notifications, landing page builder, and automations.

Inconvénients :

So far I haven’t found anything really negative. if I had to say anything, possibly build the sendpulse academy up more with more courses.

Roman
CEO (Colombie)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Excelent service

5,0 il y a 2 semaines Nouveau

Commentaires : Its excelent, not only for company use but to sell the service to other companies

Avantages :

The integration with Open AI is a really new feature, and the Fine tune model is really cool for company, i hope you continue exploring the integration of your services with AI, that is going to be an important part in the future of thecnology

Inconvénients :

there is no General Trigger fon A random number, so when the chatbot identify any number it would create the user in the CRM

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Conseil en gestion, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Good but API is hard work

3,0 il y a 7 ans

Commentaires : So – I am going to caveat this whole thing with – if you’re not interested in using the API or you are not coming from another service with an existing API integration, this probably won’t apply to you. Summary: 2 different API’s, both awfully designed, both poorly documented, both with completely different authentication methods, credentials etc. however, the application itself is great, so if you’re not using the API, it’s probably fine. Full Review: SendPulse has a functional API, but it feels like it was created by someone that read a REST API book of best practices without really thinking about how people would / should use it. My biggest problem is the way authentication works (on the main API which is for sending your campaigns, managing subscriptions etc.), sure it follows all OAUTH standards, but this means you need to manage identify on your application so you send all the correct tokens etc., it feels very Salesforce, not Slack (if you have used either of these API’s you will know, Slack is easy, Salesforce is really really hard) – another comparison would be that it feels like IBM made this software when you are using the API, not a start-up. If you are coming from something like MailChimp – the MailChimp API is easy, send a request with your API key and whatever you are requesting happens or you get a meaningful response, I have seen many garbage responses from the SendPulse API – you cannot guarantee JSON will come back, sometimes you get HTML, sometimes you get a weird HTML 404 page with some Yahoo copyright notices all over it, it all depends on how mangled your request is – so on top of having to worry about handling identity, you need to handle all sorts of strange responses not just JSON – and therein lies the next problem – DOCUMENTATION: The API documentation is god-damn-awful, and because the API is quite complex and / or obscure in terms of how you request stuff, you often end up with garbage responses and have to trial-and-error how stuff works. SendPulse has created a bunch of libraries to make this easier, and if you want to hang your PHP application by using their library, then go ahead – but if you have some kind of background task manager you will probably have to write your own stuff, which in most cases would not be too hard, but because the documentation is sparse, I really struggled to do even the basic stuff with CURL on the command line – if I was to suggest anything, provide CURL examples like Slack does, at least that way I could reverse engineer the CURL to sort out the lack of actual documentation (again, it’s a problem because the API responds with junk HTML if you get your request wrong so you don’t know what is actually wrong and have to trial-and-error a lot). On top of all of this, if you are planning on using the SMTP send-alone API, you have a completely different authentication process – one that I still have no idea how to make work – this is what the documentation says about how to authenticate: http://i.imgur.com/sVAc3II.png (the original documentation is here, but I think you need to be logged in to view it: https://login.sendpulse.com/manual/smtp-api/) I personally have no idea how to authenticate against this SMTP API. I have not yet asked support about it because they are looking at something else for me that is more important, but I just don’t…….. what….. from the documentation (a required parameter to authenticate, IV): “iv – an initialization vector, encrypted by a public key with an OpenSSL Library usage” – what is this? Why is it never mentioned again? how do I get it? And most importantly, why on earth is it different to the (already convoluted) other OAUTH authentication on the main mail API? Anyway, to wrap this up, I picked up SendPulse because I needed both templated / campaign based email and SMTP / transactional email and I previously had MailChimp, but did not want to pay for Mandrill because my SMTP volumes were super low. SendPulse is fine, but I have wasted more time than the money I would have saved just using Mandril, however if you can get over all of this, the product is actually pretty good which is why I have not left a steamer of a review score, and as I said at the start, if you are not using the API it is great. I just hope they release a new version of the API that focuses on functionality rather than horrible REST standards (although I’m not convinced all of this is standards compliant), which I think have generally been thrown away by the new-wave tech start-ups so people can quickly deliver value.

Avantages :

Price Web Interface Email Builder

Inconvénients :

API Can't use Email Builder emails in the SMTP email interface

Vijendr
Vijendr
Insurance Professional (Inde)
Utilisateur LinkedIn vérifié
Assurance, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A multi-purpose marketing tool.

4,0 il y a 4 mois

Commentaires : This software helps in a lot in my profession. It helps me to build my customer base significantly. It also helps me to make new transactions also.

Avantages :

Its user interface is very refreshing which stands it out from other similar category softwares. It has all the required features for effective email marketing. This software integrates well with my CRM and the whole process is very smooth and streamline. Its Automated Email Flow makes my work super easy. I also use its mobile application when I travel and I must say it's very convenient.

Inconvénients :

For last couple of months I am facing one error while signing in into my account through its sign-in widget available on the top right of its web page. I need to fill my credentials twice because first time it asks me whether I am human or robot. Rest everything is fine for me.

John
owner (É.-U.)
Automobile, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

No learning curve

5,0 il y a 10 mois

Avantages :

SendPulse is very easy to learn and use. There is no frustration in any sense. The one time I needed help, I got it within 2 minutes.

Inconvénients :

I have been using SendPulse for 2 years. I can't honestly say there is something I don't like about it.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Production alimentaire, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

The All-in-One Marketing Platform

4,0 il y a 3 mois

Commentaires : Overall, I am happy with SendPulse and would recommend it to others.

Avantages :

I like how SendPulse has a lot of features for marketing automation and email marketing. I also like the user interface and how easy it is to use.

Inconvénients :

I don't like how there is no phone support and the live chat can be slow at times.

Layssa
Marketing (Brésil)
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

The best chatbots

5,0 il y a 3 jours Nouveau

Avantages :

Automation 360 is perfect. I was looking for something that I could exchange messages with my clients and mainly send relaxed content in different formats. Done.

Inconvénients :

None of your business. I can't give an opinion because I only use chatbots.

G Anne
HR/Recruiter (Philippines)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Good for Transaction Marketing Emails

5,0 il y a 6 jours Nouveau

Avantages :

SendPulse has easy integration (using their SMTP server) in our CRM, HubSpot and Gmail. Cost efficient as well, they have a free trial of 12k emails per month.

Inconvénients :

None or there was no major blocker experienced.

Marcelo
CEO (Brésil)
Immobilier commercial, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

I increase 157% my revenue just send sms in bulk with SendPulse, every businessman need to try

5,0 il y a 2 semaines Nouveau

Commentaires : very good

Avantages :

Dont think just try and see the result by it self

Inconvénients :

tool, it can be more afordable and have a free tryal

Shoroq
Owner (Émirats arabes unis)
Gestion de l'enseignement, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

User friendly and easy to use affordable email marketing and management

4,0 il y a 2 ans

Commentaires : The automation feature helped automate redundancy in our response to our clients, and it gave a professional outlook when clients contact us that they recieve an automated email no matter at what time of day or night without delay and this shows the professionalism and helps us capture and filter the genuine clients for follow.up and conversion.
The campaign feature also helped us with our campaigns, and love that the system can detect any error emails and give indication of how many opened and clicked and much more gives us good feedback of how our campaign went.
It would be excellent to know if our emails are going to spam box or inbox directly, this would give us some sense of how healthy is our ip /and should we need to change it.

Avantages :

The automation feature was a dream for us! It saved us a lot of redundancy and at the same time gathered the right target we needed to market our services. Love that they are recently expanding to landing page and CRM which I am very excited to explore.

Inconvénients :

There are certain features that I wish could be added as it would help tremendously,like knowing any duplicated entries in different contact list. The automation have more control over knowing how is in the loop and to be able to fix it.

Réponse de l'équipe de SendPulse

il y a 2 ans

Thank you for your kind words about our customer support. We are happy to know that email automation is helping your business.

Gargi
Co-founder (Inde)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

SendPulse is one of the most user-friendly email softwares

4,0 l’année dernière

Commentaires : Smooth experience where all our organization's needs related to emails was fulfilled.

Avantages :

SendPulse got us started on the free trial almost immediately. The campaign is briskly verified and approved each time and the waiting time is a minimal as against some of the other popular providers which take half or even one whole day to approve campaigns. It is more cost effective & very easy to use with little to no training required! The Pay as you Go feature has also been a big plus with SendPulse as it suits our business model better than the regular subscription plans.

Inconvénients :

The template building could be improved a bit aesthetically (though it is pretty comfortable now as well!).

Piyush
Piyush
Owner (Inde)
Utilisateur LinkedIn vérifié
Cosmétiques, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

The Best Marketing Automation Company

5,0 il y a 12 mois

Commentaires : In one line we can say Value for Money

Avantages :

I like The Sendpulse & it's New Whatsapp Chatbot

Inconvénients :

Some integrations are more required & the complete accesses are not given to the customer.

Abdul
Owner (Pakistan)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best email services

5,0 il y a 11 mois

Commentaires : I have been using third party email services for 10 years now for my marketing and transactional emails through eCommerce software. And SendPulse is the best that I have ever used. I tried many in the past but had to change from time to time due to delivery issues. But once I used SendPulse, I not only using it for myself for last 4 years but also have referred many people who were facing same issues like me. Email services depends upon on delivery time and exact statistics which Sendpulse fulfills without any issue ever.

Avantages :

Best email delivery time Always land in inbox on all providers Very detailed statistics on each delivery

Inconvénients :

I haven't found any con in it and that is why I am using it for last 4+ years.

Kumar
Engineer (Inde)
Génie civil, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best solution for email campaigns

5,0 il y a 10 mois

Commentaires : I use Sendpulse to send out our cold email campaigns and lead generation newsletter and it has delivered very good conversion rates which have helped us generate more leads and customers. It has one of the best easy-to-use messaging platforms.

Avantages :

Sendpulse is one of the best inexpensive and feature-rich email marketing tools that has improved the way I manage my email campaigns. This is one of the best email campaigns and IT has increased my conversion rate and lead generation through email campaigns. It has various profitable Plans

Inconvénients :

When emails are rejected, they restrict email delivery, thus resulting in no lead generation for that day. It can also have more integration if possible with CRM to track and maintain data with the Analytics aspect.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Multipurpose marketing platform

5,0 il y a 4 ans

Commentaires : A perfect marketing tool for small businesses, affiliates, startups, and bloggers.

Avantages :

SendPulse is an all-in-one marketing platform that offers multiple products including email marketing, web push, chatbots, sms marketing, and much more. What I personally love is their drag-and-drop builder that lets you create an email without any issues. I have to say that their builder is flawless and works great as opposed to email builders of some other email providers that I have used in the past. It integrates with leading apps and tools including Zapier which makes it a perfect choice for all types of businesses. Not to mention, it is fairly cheap to use.

Inconvénients :

Their development team needs to fix bugs that bother users on and off such as lagging issue when using email builder tool.

Natalia
Human Resources Consultant (Ukraine)
Ressources humaines, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The service facilitates many tasks

5,0 il y a 4 ans

Avantages :

We use SendPulse for over a year. We chose this particular service, since the price for a subscription is on average 50% lower than that of competitors. At the same time, the functionality of the service is not inferior to them. Mailing automation works fine, the attached files do not disappear.

Inconvénients :

There are no complaints about the work of the service. But we had such a case, when for a month’s subscription, we had twice the amount withdrawn from the card. We wrote to the support service and in a month everything was returned. But why it did not happen to us explained.