Amazing flexibilty and easy to use software

Publié le 05/09/2019
David H.
Senior systems analyst
Hôpitaux et soins de santé, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: From the get-go, we were able to schedule calls and diagram what we wanted to do and they just hit the ground running. The project managers are very well versed in the application and were able to give us a great direction while implementing Ambra in our hospital. Whenever I do image exchange with another hospital, I recommend they change vendors.

Avantages: Out of all the image exchange companies out there Ambra is by far the easiest to set up and use. Not only did we just give them a list of frequent customers that we exchange images with often and they took care of installing the software and creating bi-directional image exchange, but, they also were able to provide a solution for our teleradiology customers even building interfaces for HL7.

Inconvénients: There isn't much I don't like. They are easy to reach for support and have a very knowledgeable support desk.

Great Product/Easy to use

Publié le 05/09/2019
Liana T.
IT Manager
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I love having a direct contact with the same person who helped me in implementation. She is awesome. She makes sure we are taken care of. If we run into any issues that support is not familiar with or if they can't take care of it, she is always available and goes above and beyond to make things happen.

Avantages: I liked how this software was so easy to use and was already integrated with our EHR, so the implementation was easy and streamlined because Ambra was already aware of what was required of us. I liked the support I received and continue to receive from Ambra and our Account Implementation Manager/Specialist. I like that clinicians/providers don't even have to leave the chart to see results and results are ready in minutes! The software covers everything we need and is always up and available when it is needed. I like how when you call into support, people are so helpful and understand that we need a quick resolution to our issues since we are in the healthcare industry. The help desk is always professional and helpful.

Inconvénients: There is not much I don't like about the software except that I wish the ultrasound reports were a little more customizable. We also have some integration issues in our EHR, Athena Health, as we cannot see the report and the link to the studies in one report within the chart. We have two links that have to be clicked, one for the report and one for the link to the image. Clinicians complain about having to click so much, but it is better than what other companies are able to do with Athena. The problem is not necessarily with the software but with the level of integration.

System has glitches and risks HPI Exposure

Publié le 29/08/2019
David C.
Assistant Professor Orthopaedic Surgery
Cabinets médicaux, 5 001-10 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Our institution is using this software in the clinical setting to allow us to view outside imaging studies in all clinical environments. Additionally we are using it to allow sharing uploaded studies in the institution. Finally we are using it to allow outside radiology services and patients to upload studies online so that we can view them from a distance.

Avantages: The ease and speed of uploading imaging studies is very good.

Inconvénients: 1) At least in our institutions implementation of the software, Each time you open the software the name of the last patient images you accessed and then search list is still populated and if you are using this software to show another patient their imaging studies, you risk a HIPPA violation because until the prior search is cleared another person's HPI is available to be seen on the screen.
2) This my reflect our institutions implementation of the software, but as a surgeon if I am in the OR and want to display images that are in AMBRA during the procedure, the viewer times out in just a few minutes making it not useful in that setting.
3) When viewing axial and either sagittal or coronal images in split screen mode, if you try to activate the slice locator function it will often severely slow down image navigation and often cause the program to freeze

Using Ambra Health for convenience of patient radiographic review

Publié le 03/09/2019
Brian P.
Physician Assistant
Cabinets médicaux, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: At New Jersey Spine Specialists we are largely happy with Ambra Health and its web based radiographic review software. Outside of an occasional delay while loading films, Ambra Health has streamlined radiographic review and has aided in patient diagnosis and timely medical treatment in orthopedic spine surgical care.

Avantages: At the New Jersey Spine Specialists we have been using Ambra health PACS radiographic software upwards, close to five years now. We have grown familiar with the product and enjoy its merits of uploading patient images upon consultation then being able to review the films privately before discussing the films with the patients in examination rooms. The ease of using the software universally in more than one location has made patient care more timely and effective. We believe this has streamlined medical care and ultimately improve our patient outcomes with more efficient care.

Inconvénients: Ambra Health at times has slow upload times. We have noticed radiographic images such as CAT scan and certain MRIs have large packet sizes which can result in viewing time delays. Overall, this is still fairly infrequent and usually manageable upon review.

Réponse de l'éditeur

envoyé par Ambra Health le 20/09/2019

Hi Brian,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Good times and the bad times

Publié le 23/07/2018
Debbie H.
Lead X-ray tech
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
2 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The employees are always nice and want to help but they have cannot solve all the issues. We like AMBRA but do not love AMBRA.

Avantages: It is fairly easy to use. The software has a lot of tools are doctors appreciate and they are easy to use. The staff is friendly when we have an issue with the software.

Inconvénients: There seems to be a lot of glitches. We seem to have issues with the images coming across in a timely fashion. The images will come across fine and then there is an issue with one or two studies. This frustrates the doctors. The doctors come back to x-ray and want to know the issue. When AMBRA is emailed about the issue, we get the an automated response that the issue is being looked into. Two or three hours later we get an email stating the images are now available. We are aware the images are on AMBRA - it is a little late. The doctor has already come back to x-ray to view the images on the x-ray computer. When we talk to someone the response we get from AMBRA is "we will get with the developers" or "we will get with the engineers."

SOFTWARE THAT PROVIDES MANY SOLUTIONS SUCCESSFULLY

Publié le 29/08/2019
Brian P.
PACS ADMINISTRATOR
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Ambra (aka DICOM GRID) has always been very pleasant to work with over these past (close to) 10 years. They have not 'nickel and dimed' us for every improvement/request like many vendors (GE for example) do.

Avantages: 1. Aids patients/care givers in providing their exams with other institutions/care givers. 2. Patients are no longer dependent on CDs. 3. Patients take more control of their healthcare needs by being able to view, share and download their own exams

Inconvénients: appears to be too dependent on bandwidth for image viewing. Increased/efficient compression algorithms would be nice to facilitate the speed of download and viewing.

Ambra Health has saved us money over and over again!

Publié le 12/09/2019
Tiffany M.
Radiology Manager
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The amount of money we were paying before was unreal! I was not the manager when the decision was made for the original software, but when I took over and heard the amount we were paying every month, I made it a personal mission to find something cheaper. That saved money can easily be put towards room upgrades or other modalities.

Avantages: Easy to use! If I get a call at home to "fix" something I don't have to travel into the hospital, I can do it from home. Customer service is second to none! You are talking to real people and they more often than not can have an answer for you while on the phone. I had a LOT of questions when we first started using Ambra and they were at my beckon call and tremendous to work with. Easy to fix studies that need images removed or moved from study to study (we do not have a worklist.)

Inconvénients: In the last year of having it, we have only had it happen once, but there was a website outage. You have to purchase as an add on a license for an "always up link". I would rather that option be available in the price or communicated up front. The outage only last 10-15 minutes and we are a very small hospital so there was no issue with it, but large busy 24/7 departments I think the add on would be a must!

Awesome Ambra!

Publié le 13/12/2018
Mark W.
PACS Imaging Administrator
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: The features and functionality of the Ambra product is outstanding. We use the system in three distinct ways - 1) sharing images to, receiving images from, and bi-directional sharing with our partners, 2) providing online access to images and reports for our referring community and patients, and 3) supporting our business of providing radiology reads for family practice, urgent care, chiropratic and other imaging providers without a radiologist on staff. These three features, or capabilities, go well beyond the VNA aspect of the product. It's so powerful that the VNA is almost an afterthought to how you'll use it.

Inconvénients: There is a learning curve to this vast product and some of the terminology is new or different from the imaging industry standard. Don't let that shy you away from engaging with Ambra. It's well worth the effort.

Réponse de l'éditeur

envoyé par Ambra Health le 09/01/2019

Mark,

Thank you so much for this wonderful review! It has been a pleasure to work with you and the entire Envision Radiology team, and we look forward to our ongoing partnership!

Best,
Chantel Hopper
Director of Customer Success

adequate but not well tuned for high volume use

Publié le 02/09/2019
Raymond H.
surgeon
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: not super responsive. feels like a legacy enterprise company stuck in a start up body

Avantages: web based although the images are stored locally.

Inconvénients: there are too many clicks required to perform basic functions, e.g. loading a study from CD should not require 7+ clicks. sounds trivial but if you are doing this multiple times a day, this adds up over the course of a career. also, when the application loads after login, it loads a null search, which takes a very long time. the landing page after login should not search for anything but allow the user to perform the search (or other function) they logged in to do. again, sounds trivial but when it happens at least once a day it gets old quick. also, have not gotten any follow up on my multiple attempts at outreach regarding these issues.

Réponse de l'éditeur

envoyé par Ambra Health le 20/09/2019

Hi Raymond,

Thank you so much for your feedback. I would love to address your request. If you can send your email to me at aschmidt@ambrahealth.com, I can help find a solution.

Best,
Anna Schmidt
Customer Success Manager
aschmidt@ambrahealth.com

Ambra (aka DICOM GRID) has been an outstanding partner with our facility

Publié le 20/07/2018
Brian P.
TeleMedicine Administrator
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have been using Ambra almost from their beginning. They have been a great partner with excellent support. They helped Frederick Memorial Hospital become one of the first health care facilities in the country that allows patients to use a patient portal to access their images for viewing, sharing and downloading

Avantages: Zero foot print viewer, easy to download dicom files. Easy to transfer to outside facilities once the gateway has been created (which Ambra does with minimum effort on our part) Or if no gateway we use email to send studies. Which requires little effort for our users

Inconvénients: Sometimes we have to use different filters to find a patients study e.g. if you just put in the medical record number you may not find the exam you want so you'll have to use the name and visa versa-but this is rare. This is really a non-issue but I wish they kept their name of DICOM GRID...

Simple and fulnctional image transport

Publié le 04/12/2018
Beran R.
Vice President, Marketing and Business Development
Appareils médicaux, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Ambra has been a good business partner to us in building a market-leading quantitative CT analysis solution.

Avantages: Ambra does exactly what our company needs it to do -- securely transmit thousands of imaging files from all over the world. It's interface is simple and we have been able to work with the team to customize the front end of the software.

Inconvénients: There are some custom elements, such as rejecting certain types of scans, that we have to write ourselves, and sometimes the Ambra development team will change something in their backend which disrupts our custom code. But this happens very infrequently.

Réponse de l'éditeur

envoyé par Ambra Health le 09/01/2019

Hi Beran,

Thank you for your review! We are so glad that you and your team enjoy using Ambra! We look forward to continuing to work with you.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Ambra Health

Publié le 19/09/2019
Stacy S.
Network Administrator
Cabinets médicaux, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We were able to move to a cloud based solution that gave us better management of our data and better access.

Avantages: Its ease of use and that it is cloud based and clients can access it from anywhere. Patients can give anyone access to their images through the shareable interface.

Inconvénients: We didn't really find anything we didn't like about the software. It is pretty much a whole package at a very good price compared to other PACs systems. Very affordable for smaller practices who can't afford to go with the larger PACs systems

Ambra

Publié le 05/09/2019
Jana R.
Administrator
Cabinets médicaux, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have had nothing but the best experience so far. Nothing to complain about.

Avantages: The cost was the best feature. We also liked that we could speak with someone and they were willing to get back to us in a timely manner.

Inconvénients: The thing that I liked least was that we had to purchase anything. I can't really complain about any of the encounters we have had.

Small MRI business: AMBRA suits our needs very well.

Publié le 06/09/2019
Brian B.
MRI Tech
Santé, bien-être et fitness, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I easily recommend it as a basic PACS for small imaging facilities (size?) doing typical diagnostic imaging.

Avantages: The user interface is very easy to utilize with a small learning curve.
Access Online (in the Cloud) is very convenient.
Very easy to share/send a study via email.
Good user role controls.

Inconvénients: Two things: My facility does a lot of fMRI studies which produce thousands of images per study. What we need to do with them after the scan unfortunately doesn't work well with AMBRA's system.
Secondly, I know that AMBRA promotes emailing studies over burning CDs. I agree with that but occasionally still need to burn a CD. The AMBRA system lets me burn a CD, not as easily as in other systems I've utilized, but I can't figure out how to burn two or more studies onto one CD.

Réponse de l'éditeur

envoyé par Ambra Health le 17/09/2019

Hi Brian,

Thank you so much for your feedback. I would love to address your request. If you can send your email to me at lvoli@ambrahealth.com, I can help find a solution.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Ambra Health Review

Publié le 12/09/2019
Diane H.
IS Manager
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Configuring for VNA is straight forward and reliable.
The image viewer has a lot of features such as window leveling, annotating, zooming all while keeping an intuitive layout. The exam and patient information is clearly visible. Collaboration is quick and simple.
Customization of the features is easy based on user role set up or Ambra support.
Image and report sharing to a patient is uncomplicated and the registration for patients to view their images is simple.

Inconvénients: Load time for tomos is slow, though it is most probably inherent with cloud systems given the file sizes.

Ambra Review

Publié le 06/09/2019
Betti C.
Sr. Applications Analyst
Hôpitaux et soins de santé, 10 001+ employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
1 / 5
Fonctionnalités
1 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The product is great, would prefer to have more ownership in configurations, training is minimal and lacks documents or detail, support is very poor!

Avantages: The software provided a solution to many image exchange obstacles we were facing.

Inconvénients: As an administrator, I prefer to have more ownership in the configurations too much of the application is vendor controlled.

Some pros, some cons. Overall good.

Publié le 29/08/2019
Nikki S.
PACS assistant
Hôpitaux et soins de santé, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
3 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: The best thing about this software is the ease of sending and receiving images. For the most part, that works pretty seamlessly. The interface is intuitive and easily accessible as well.

Inconvénients: It's a little clunky when looking at images. When actually in the study, the interface is more confusing, I can't tell what thumbnails along the bottom belong with the study. The software takes a very long time to burn onto a disc and takes up a ton of space on the CD.

Easy Peasy

Publié le 04/12/2018
Stephen P.
Chief Medical Officer
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We started as a more user friendly way to import outside facility images; now we use it as our complete solution, even for special use situations like our second opinion portal, our patient portal, and our mobile imaging units.

Avantages: This is so easy and works in places that required hard copies or CD’s. The cloud makes it safe and accessible. This is the answer to our complete solution at a fraction of the price

Inconvénients: The viewer is getting better and better.

Réponse de l'éditeur

envoyé par Ambra Health le 09/01/2019

Hi Dr. Papadopoulos,

Thank you so much for your review! We are so glad that you and your team enjoy using Ambra! We look forward to continuing to work with you.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

OVERALL GREAT SOFTWARE

Publié le 29/08/2019
Rayce S.
Intake Coordinator
Cabinets médicaux, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I THINK AMBRA IS VERY USER FRIENDLY. IT DOES NOT TAKE LONG AT ALL TO KNOW HOW TO USE IT MOST EFFICIENTLY. 99% OF THE TIME, THE SOFTWARE WORKS PERFECTLY.

Inconvénients: THE ONLY COMPLAINT I HAVE IS THE SEARCHING ABILITY. YOU CAN ONLY SEARCH BY LAST NAME. I THINK THERE SHOULD BE ADDITIONAL OPTIONS TO SEARCH BY, SUCH AS, MEDICAL RECORD NUMBERS AND DATE OF BIRTHS. THIS WOULD MAKE THE SOFTWARE UNBEATABLE.

Ambra Health Review

Publié le 19/09/2018
Diandra F.
Project Coordinator
Recherche, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: This software is great for loading imaging files. You are able to create different sections in order to keep everything organized and the customer services is very responsive and helpful.

Inconvénients: Sometimes files can be difficult to upload, especially if it is a large file. However, Ambra Health is very responsive in helping with uploads and have its own downloader in order to address the issue of large files.

Réponse de l'éditeur

envoyé par Ambra Health le 20/09/2018

Diandra,

Thank you so much for your review and feedback! I'm passing along your kind words to our entire team!

Let me know if there is anything we can do for you!
-Jason

Good customer service

Publié le 23/07/2018
Utilisateur vérifié
Research Data Coordinator
Hôpitaux et soins de santé, 5 001-10 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I liked Ambra's customer service, and their willingness to set up shared screen sessions upon short notice. These were incredibly useful to assist research sites in their uploads, and troubleshoot issues that I would not have been able to identify otherwise.

Inconvénients: I feel like it could be easier for users/more user friendly- some of the research sites consistently had issues during upload. Maybe an instructional video? Calling the Ambra support number only connected you to surface-level assistance, while more of the issues that I experienced needed to be addressed by Ambra analysts.

Ambra Survey

Publié le 29/08/2019
Melissa L.
Application Specialist II
Santé, bien-être et fitness, 10 001+ employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We used to send and receive images via disk or thumb drive in an overnight package. We are saving money and time sending electronically.

Avantages: I like that the software is user friendly. Makes sending images electronically much easier and less time consuming. I can send request to receive images and send images simply by using an email. The one time I had difficulty with a set of images their customer support was very helpful in resolving the issue in a timely manner.

Inconvénients: The software doesn't work well with Internet Explorer. It times out or the images fail to send. It is best to use Google Chrome.

easy emr system

Publié le 19/09/2019
Lena N.
Physician Assistant
Cabinets médicaux, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Easy, user friendly. Not difficult to learn

Inconvénients: Sometimes shutss off randomly or when i click on a tab, it doesnt letme write it, or if it lets me write in the tab- it erases my documentation

Outstanding image transfer

Publié le 05/09/2019
Beran R.
VP Marketing & Business Development
Appareils médicaux, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We enable critical image analysis to inform life changing procedures for emphysema using Ambra. Our customers rely on the security and reliability of the system to access this service and serve the needs of their emphysema patients.

Avantages: Very reliable, low cost platform for image transfer. Was very responsive to our needs for a custom solution and enabled us to build a high reliability, custom business to business service

Inconvénients: Sometimes we want to do things that the service is not designed to do, but generally the team is very good about working with us to resolve.

Ambra in the Developing World

Publié le 08/01/2019
Alan S.
Chief Technology Officer
Santé, bien-être et fitness, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Ambra has donated software for RAD-AID client sites. RAD-AID is an NGO whose mission is "To improve and optimize access to medical imaging and radiology in poor and developing regions of the world for increasing radiology’s contribution to global public health initiatives and patient care."
Ambra's software has met our client's needs and they have been generous in support of RAD-AID's mission in theur donation of software and support personnel and have been gone above and beyond in being responsive to our client's needs.

Avantages: Intuitive to use.
Adapted for image sharing, cloud PACS, or local/onsite PACS.
Flexible support for multiple organizations/sites.
Robust workflow functionality.

Inconvénients: Diagnostic interpretation functionality is relatively basic. Ambra is evolving to more robust functionality.

Réponse de l'éditeur

envoyé par Ambra Health le 09/01/2019

Alan,

Thank you so much for your review. It has been wonderful working with RAD-AID, whose mission is one we very much believe in. We look forward to our ongoing partnership!

Best,
Chantel Hopper
Director of Customer Success
chopper@ambrahealth.com