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Avis clients sur Whatagraph

En savoir plus sur Whatagraph

Plateforme de reporting automatisée et facile à utiliser pour les agences numériques. Créez des rapports marketing visuels multicanaux que vos clients apprécieront.

En savoir plus sur Whatagraph

Avantages :

Also they have an amazing customer service. Lately I had an access issue and [SENSITIVE CONTENT] sort me out in no time.

Inconvénients :

I have no idea how many customers they had, but I'm the one who brought it to their attention.

Whatagraph - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,7
Fonctionnalités
4,2
Rapport qualité-prix
4,2

Probabilité de recommander le produit

8,3/10

Whatagraph a reçu une note globale de 4,4 étoiles sur 5 d'après 82 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (82)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Set and forget (Whatagraph then does the rest)

5,0 il y a 4 ans

Commentaires : I was looking for an easier way to receive regular reports in a consistent format from the various platforms I use socially. Whatagraph does that perfectly. I now get regular reports that are consistently branded and laid out from the several social networks I use.

Avantages :

The ease of receiving an email regularly to let me know the latest report is ready for viewing is priceless. The quality of the reports themselves in the platform is excellent as well.

Inconvénients :

The number of connections is limited, but honestly suits my personal needs.

Réponse de l'équipe de Whatagraph

il y a 4 ans

Thanks so much! So glad to hear Whatagraph helps you create better reports in a fraction of the time.

Mindaugas
Marketing Consultant (Lituanie)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Unprecedented reporting solution for marketing specialists

5,0 il y a 3 ans

Commentaires : A very good tool for reporting my Google Analytics and social media platform metrics to clients. I made a switch from GDS and Sheets for reporting to Whatagraph, and I am saving literal hours each week on performance report creation. Our small firm actually managed to onboard 2 new clients as a result of all the time we saved on managing data and reporting. The customer service is also really helpful and easy to reach, however, I am located in Europe so I did notice that some reviewers weren't too happy with customer service hours but they were located in NA.

Avantages :

I like how incredibly easy it is to set up this platform for reporting. Integrating digital marketing tools is quick and you can start reporting in just a few minutes after setting up an account. I noticed they also recently launched a new feature called Smart Builder, which basically builds the entire report for you, based on the desired platforms and reporting specifications. Amazing stuff really.

Inconvénients :

Some graphs are interactive and allow you to select the line graphs you wish to display at the same time, however, I only discovered this by accident. This feature should've been communicated more clearly.

Roberto
Roberto
ITI Project manager (Espagne)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Elevating Data Visualization with Whatagraph

4,0 il y a 2 mois Nouveau

Commentaires : Its robust data visualization, reporting, and dashboard capabilities provide unparalleled insights. The tool's versatility empowers data-driven decision-making and efficient communication, making it an indispensable asset for optimizing performance and achieving business goals.

Avantages :

I appreciate its seamless data integration, customizable reporting, and interactive dashboards. It empowers me to effortlessly transform complex data into meaningful insights, enabling better-informed decisions and more impactful communication.

Inconvénients :

I found its pricing structure to be somewhat complex, especially for larger teams or agencies. More transparent and flexible pricing options would enhance the overall user experience.

Joseph
President (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great idea that is full of bugs and just doesn't deliver real value

2,0 il y a 3 ans

Commentaires : Not done. There's zero chance I would trust this with clients. During the sales process, I was told we could white label the product on our own URL. After seeing there was no obvious way to make that happen in the app, I reached out to support and was told that feature wasn't available. I bristled at that because that was a big part of the deal for us. Eventually, they said they could make it happen. We never set it up though because there were simply too many other red flags. I think the support people were nice and good intentioned. I just think the product is not stable and needs some thought put into it. I have screenshots, videos, and chat transcripts that I'm happy to share with anyone who wants to know more about my experience. I tried to get a refund, but they let me know that they don't that. They did offer me a free month, but what use is a free month of something that doesn't solve your problem. So, they took me for $800. The software costs $3,200/year, at least that was the "deal" I got. I'm hoping anyone considering this product will read this and take my experience into consideration. Again, I think it's a great idea. Execution is very lacking.

Avantages :

I liked the idea. Who wouldn't want one tool that combines all your marketing platforms and allows you produce beautiful reporting. That may be the brand promise. Unfortunately, it just doesn't deliver... unless your reporting needs amount to the stock reports you could get from any native platform.

Inconvénients :

Bug, bugs, bugs. On day one, the date selector did not work. I have no idea how many customers they had, but I'm the one who brought it to their attention. They didn't know their date selector didn't work. Support had to provide a "work around" whereby I would need to select not the dates I wanted in order to get the dates I wanted. Then, that took a few days to fix. I shouldn't need to explain that a very basic feature. But, that was just the beginning. Over about a week of trying to use this software, I was hit with what I would describe as more bugs along with many things that were either completely counterintuitive from a UI perspective or just misrepresentations of functionality from the sales process. For instance, they claim to integrate with Google Sheets. They even have documentation on how to do it. All I needed to do was simply display a simple Google Sheet. Not possible. They had to get a developer involved and more or less trick the system into just displaying a simple sheet. No calculations. Nothing fancy. Just values in cells that could not be displayed without a team of people working on it. Hopefully, they're going to either change the product, fix the documentation, or just remove Google Sheets as one of their supported integrations. Often times, while using the product, I would "save" something only to have it not save. I saved a report to test, generated a link, and the link showed an old version of the report prior to the save.

Nico
Media Planner (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great for Reporting

5,0 l’année dernière

Avantages :

It's very easy to use, and the support staff is very responsive and easy to work with. They typically resolve any issues within the day, sometimes within a few minutes.

Inconvénients :

Sometimes when APIs for the external sources are updated, it takes a little bit for the updates to be fully reflected in Whatagraph, which can lead to a short period of time where we can't show our clients their reports because of missing/incorrect data. Usually this is not an issue, but when it does come up, it's a bit of an inconvenience.

John
SEO Strategist (É.-U.)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

EZMarketing and WhatAGraph

4,0 l’année dernière

Commentaires : We are showing our clients the work that we're doing for them and this is incredibly important for our clients ROI. They want to see results and having a tool like WhatAGraph that can show data from virtually every source we use is hugely important.

Avantages :

Once the Next Gen version was implemented and we learned how to use it, WhatAGraph really assists us with showing how our clients are doing with their SEO, Google Ads and FB marketing.

Inconvénients :

Minor glitches in the software. Data sources being randomly disconnected for no apparent reason. The "Merge" and "Keep Pages" options for the reports can cause some difficulties for our clients who print reports to not only see all the data without it being cut off but seeing all the data on multiple pages instead of having to expand widgets, etc.

Manvydas
Social media ads manager (Lituanie)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Whatagraph Review

5,0 il y a 4 ans

Commentaires : I have still not yet mastered it but it seems that whatagraph is a very usefull tool

Avantages :

reporting tool and that it is cheaper than socialbakers and you can add multiple sources into one report and make automated reports

Inconvénients :

I don't like that not every option is available like gathering link clicks from Facebook page posts. I have to count it manually

Réponse de l'équipe de Whatagraph

il y a 4 ans

Thanks for the feedback, Manvydas! Let us know what areas you're struggling with and we'd happily help you master Whatagraph. As for the link clicks, this metric is available for Facebook Ads, whereas organic Facebook posts have post clicks.

Victor
PPC Manager (France)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Good software but still need some improvements

4,0 l’année dernière

Avantages :

User friendly Nice and good-looking overall Automated sent is a nice feature

Inconvénients :

A lot of bugs We lost all our data connections and have more than 100 reports. Formulas sometimes are removed Overall still glitchy Missing some integration with Waze for example Also we can't manage files and folders easily, which makes our job a lot more difficult and time consuming Also we would like to display our Performance Max results per channel and I don't think we can

Réponse de l'équipe de Whatagraph

l’année dernière

Thank you for your review!

Stephanie
Digital Director (R.-U.)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great & Easy To Use Tool That All Our Clients Love

5,0 l’année dernière

Commentaires : We love WhataGraph - we would definitely recommend and our account manager [SENSITIVE CONTENT] is great!

Avantages :

I love how easy this tool is to use, everyone on the team finds it much more user-friendly than other dashboards. Integration was easy, we sent some example reports to the team who duplicated these for us. We literally had to log in and send it to our clients!

Inconvénients :

There are some feature requests that we really would like to see, these are things our clients has asked for too.

Andrea Yarlyn
Andrea Yarlyn
owner (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

My transformative experience.

5,0 il y a 2 mois

Commentaires : It's great I love it because I can drag and drop elements according to my needs and add filters to get even more specific information.

Avantages :

I like that I no longer have to waste my time collecting and organizing data but can focus on analyzing and making decisions based on the data I have at my disposal.

Inconvénients :

I would like to have more flexibility and advanced options to fully customize the appearance and structure of my reports.

Giovanna
Media Buying Manager (Porto Rico)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Whatagraph Review

4,0 l’année dernière

Avantages :

Customer service team is always available to help out and explain things.

Inconvénients :

I would like better visualizations in graphs

Daniël
Founder (Belgique)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review from Yungo

4,0 l’année dernière

Commentaires : Quite expensive for its abilities/user friendliness

Avantages :

Fast and helpful customer support Live dashboarding

Inconvénients :

Not very easy to use custom formulas Data visualisation not optimals (graphs)

jakub
social media ads manager (Pologne)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Whatagraph - awesome for social media ads reports

5,0 il y a 3 ans

Avantages :

Functionality - there is all we need for Facebook ads reports (all metrics including custom conv. and diffrent atributtion models), support is really helpful, problem solving and fast answering, we really like it. No problem for them to ad special functionality if we need it.

Inconvénients :

For now nothing. Everything seems to be great.

Sam
Digital Strategist (É.-U.)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Digital Reporting Made Easy

5,0 il y a 4 ans

Commentaires : Whatagraph has cut my monthly reporting time way down, allowing me to knock out reports in a fraction of the time it took me previously. The customer support is great — they even changed the copy/description on one of the modules based on feedback I had. It's definitely pricey, but I think completely worth the investment.

Avantages :

It looks amazing (clients love how easy it is to digest) and is very easy to set up. I love how quickly I can set up a monthly report for a client and then easily pull the same report every month. The reports are very easily customized and tailored to whatever needs you have.

Inconvénients :

Some of the more granular data can be hard to pull sometimes, and constructing your own modules is not the easiest or most intuitive process.

Réponse de l'équipe de Whatagraph

il y a 4 ans

Thanks so much, Sam! We always appreciate your feedback, and hope to get even more great ideas from you in the future.

Marvin
Digital Marketing (Hong Kong)
Agriculture, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Awesome and Convenient

5,0 il y a 4 ans

Avantages :

Easily accessible when you need to check up on your digital platforms performances on-the-go.

Inconvénients :

For multi-source in the formula table, you can't seem to see which source is it pointing from and this often tends to bring a confusion wondering if you've/not added the source to the formula.

Réponse de l'équipe de Whatagraph

il y a 4 ans

Thanks so much, Marvin! Working on streamlining the multi-source functionality. If you ever have any suggestions, let me know.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Whatagraph brings better visibility for Marketing KPI's

5,0 il y a 3 ans

Commentaires : Whatagraph brings better visibility for metrics all around marketing department.

Avantages :

It's very easy to merge APIs from many different sources and the automation is great. You can have all data in one place and present it with one click during meetings.

Inconvénients :

UI interface can be improved. It takes some time to setup first reports.

Jyothi
Jyothi
Social media manager (Inde)
Utilisateur LinkedIn vérifié
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Automate your reports

5,0 il y a 3 ans

Commentaires : Really happy about it, I just set the report and it is automatically delivered to clients. Easy breezy :D

Avantages :

Being social media manager I need to work a lot with creatives. Regarding that I was looking for a reporting platform which would show all of the post pictures and rank it from the best performing to worst. I did not find anywhere else this feature, but Whatagraph has it. Reports visually are very pretty, I think anyone can understand what I want to represent with it as it is so clear from the colors pallet and bars.

Inconvénients :

It took me some time to master this tool. There are a lot of functions and trying them all was a bit overwhelming.

Ashley
Digital Marketing Manager (Canada)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Whatagraph

5,0 il y a 4 ans

Commentaires : Using Whatagraph has helped show clients the value of the marketing we are doing for them, while easily showing them all the stats they care about. I also love that whenever I have a question/issue, the whatagraph support team is quick to get back to me with an answer/solution.

Avantages :

I really like the ability to integrate all the platforms I market to, into one easy to read report for my clients.

Inconvénients :

Nothing stands out as a dislike, it is expensive but worth it.

Réponse de l'équipe de Whatagraph

il y a 4 ans

Thanks for the review, Ashley! Appreciate your loyalty and kind words.

Brenda
Volunteer (É.-U.)
Institutions religieuses, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

na

3,0 il y a 4 ans

Avantages :

After we set it up initially, I don't have to think about it again.

Inconvénients :

I have no feedback for this question at this time.

Réponse de l'équipe de Whatagraph

il y a 4 ans

Thanks, Brenda!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Photographie, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Helpful if you are handling many kinds of reports and pulling data for various clients

4,0 il y a 5 ans

Commentaires : Used the trial version to test if it would make sense to implement it within our workflow, but decided against it after all.

Avantages :

So I guess the main point of this software is for it to be used by marketing agencies or marketers that handle a fair amount of clients and find themselves spending a lot of time reporting about their efforts and results. Otherwise, it wouldn't make much sense to pay for this. The pros are the fact that data is gathered automatically once you add the different channels and very intuitive and nicely presented graphics for it to be displayed.

Inconvénients :

Although I didn't have a lot of different data points to show, I did find a couple of discrepancies which raises the question... is one supposed to be checking up on this when used at a larger scale? I guess it could have been a minor bug too, but I did not find much use for it after the trial since I am not actively handling many clients at once.

Nikola
Founder/Creative Director (Australie)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

What a time saver!

5,0 il y a 4 ans

Commentaires : From start to finish it has been an amazing experience, from the sales to the support - 100%

Avantages :

I found Whatagraph at a time when I was frustrated at how long my client reports were taking each month and cutting into my bottom line when it came to staff time allocation. Our reports were taking hours to collate all the data from the different software packages and to include in the report. Now it takes no longer than 20 minutes, as the report just automatically pulls the data in the report each month in an easy to read format. Love it!

Inconvénients :

Sometimes it can take a while to download a pdf copy of the report as it pulls the data. But the response from their chat help is awesome and it is always fixed promptly if need be.

Réponse de l'équipe de Whatagraph

il y a 4 ans

So glad to hear that, Nikola! I hope Whatagraph will continue to satisfy your reporting needs. Let us know if there's anything you're missing from the platform.

Jordi
Jordi
Digital Marketer (Espagne)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Quick visual reports, ideal for local businesses

4,0 il y a 4 ans

Avantages :

Quick and visual reports. Templates are really useful, and you can customize it with your own widgets.

Inconvénients :

Not so flexible and powerful as Data Studio. Expensive is we consider the value for money. I miss more source integrations.

Réponse de l'équipe de Whatagraph

il y a 4 ans

Hey, Jordi! Thanks for your review. We agree, Data Studio offers flexibility like no other, but it does require a high level of skill working with spreadsheets, whereas Whatagraph helps you aggregate and visualize data in a really simplistic manner. As for the integrations, we're always happy to hear your suggestions! Let us know via the live chat on our site

Marc
Marc
Informatie Analist / Test Analist - Project Phoenix: EAB / COM (Pays-Bas)
Utilisateur LinkedIn vérifié
Administration publique, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Amazing service for my clients which saves me a lot of time

4,0 il y a 5 ans

Avantages :

The automated reports are very easy to understand and have graphics which even non IT persons can relate to.

Inconvénients :

It's missing a dashboard kind of functionality for the current actual state of things being measured. The reports are great, but I would like to have a had a `current view as well

Antoine
Right Hand CEO (France)
Études de marché, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great tool

5,0 il y a 3 ans

Commentaires : My overall experience is really positive!
Whatagraph allowed us to increase the conversion rates of our marketing campaigns.

Avantages :

I loved the UX and the simplicity! When I signed up, I could start using the tool in just a few minutes, which is really nice for this kind of tool.

Inconvénients :

I would enjoy even a lower price. Actually, it's valuable cause the tool is very powerful. However, the price might be even lower.

Lukas
Seniour account manager (Lituanie)
Marketing et publicité, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Review of Whatagraph

4,0 l’année dernière

Avantages :

- easy to use - helps to decrease the amount of manual work - ability to create our own template

Inconvénients :

- the disappearance of the numbering of pages - the design in certain areas could be improved