Avis clients sur Whatagraph

Fast results due to logical concept

Commentaires : Monthly Management Report for Internet Activities. Fast and problem-free solution of the task.

Avantages :

For the monthly management meeting I needed a tool that quickly and easily shows the most important metrics around our website. Due to the simple and logical concept of Whatagraph I was able to solve the task quickly and efficiently. For me it is very positive that after the setup I have no further effort to present the results. Since I am the only employee working on these evaluations, this means a large work direction. Translated with www.DeepL.com/Translator

Inconvénients :

Personally, I think that the user interface might be a bit lighter and less technical. Practically this is not relevant, because the generated report looks perfect.

Beautiful and easy to use

Avantages :

Whatagraph is an easy to use (drag and drop) reporting tool, that helped us automate our client reportings. We have got huge time savings thanks to Whatagraph. Furthermore the styling options as well as the support are great!

Inconvénients :

There was actually nothing. We are completely satisfied.

UNITED STATES Marketing Agencies STAY AWAY from these guys!

Commentaires : This was just an absolutely horrible experience. For marketing agencies especially in the US I would highly to STAY AWAY. These people are extremely harsh and don't want have their customer in best interest.

Avantages :

Their reporting kept on misreporting the numbers of views for my numbers to show an inflated amount of views that what there actually was. Also it showed that the views were coming from countries where they weren't. The overall reporting system has many many flaws and it comprised of selection that don't convey any value. In addition, the reporting interface does not have a modern interface.

Inconvénients :

The sales professional lied to us. The customer service has extremely slow. One of the lies was that client success works US hours which is not true. Sales person convinces us we would be able to connect our login page to Whatagraph so clients can sign in but we saw that was a lie real quick. There is a [SensitiveContent Hidden] on-boarding call which is absolutely ridiculous When asked to push the billing date back due to all the bad experiences and none of the reports being sent out correctly, they were quick not to negotiate. Asked to cancel a few day before the bill was due and said I had to pay for another 30 days because of a 30 day cancellation policy.

Whatagraph is fantastic.

Avantages :

I like that you can include a number of different platforms in the one report. Our clients find this very easy to read. I also like the fact that we can customise it however we want.

Inconvénients :

The modules can be a bit fiddly. It would be good if while you're dragging and dropping, the existing modules can shift around based on where your mouse is. Kind of like when you move apps around on your phone.

Robust Reporting Tool

Commentaires : The customer support team has been responsive to all of our needs. Our team enjoys the simplicity of setting up the reports and how the data is presented.

Avantages :

Really easy to connect data sources within the tool. The library of report templates has been helpful.

Inconvénients :

Occasionally the data sources get disconnected. So you have to reconnect them.

Tracking Marketing Campaigns Has Become Way Simpler

Commentaires : I use Whatagraph to monitor the performance of my campaigns in real-time. It's very convenient that the tool automatically picks the numbers from all connected social media, SEO, email marketing, and paid advertising sources. You connect all these ones and then just have access to all necessary data in one place, which saves tons of effort and hours of time. The reports are so simple and visual that everyone having zero marketing background can easily read and understand the numbers. I like the possibility to build tailored, branded reports, change colors, add custom logos or domains. This looks very professional. Besides, the flexibility of the tool is awesome. You can create performance reports for channels individually or blend data from different sources (channels or accounts), use handy templates, or build the report from scratch.

Avantages :

- The tool automatically collects data from all connected sources, so you don't have to do anything manually. - It offers seamless integrations with all possible resources you can think of including Facebook, Facebook Ads, Twitter, LinkedIn, Google Analytics, and more. - It's really easy to create reports in Whatagraph, with their pre-made templates, crafting a report had never taken me more than 10 minutes. - Turns complex numbers into a visually appealing, easy-to-read performance report (with custom brand colors, logos, etc.) + you can create reports for channels individually or mix data from multiple sources. - You can easily share the reports with colleagues by providing them a link to collaborate and work on one report at the same time.

Inconvénients :

Didn't find any significant drawbacks to mention here.

My favorite Reporting tool which makes my life easier.

Commentaires : We find the one tool which meets our major needs with reporting - professional, instant reporting with great visualization.

Avantages :

It's super easy to integrate different sources and create multi-channel reports. You can save everything for future use: report templates, widgets, custom metrics, filters, etc. I almost forget how to work in Google Data Studio or in PowerPoint since we started working with Whatagraph. The real-time reporting feature is so cool that we obtained one client because of this. Also, the possibility of using Google Sheets and offline data is fantastic. Export to excel is also a very useful feature. I must mention the people working there, especially our account manager and amazing online support guys - they all are soo friendly and positive, I wish I knew them in real life :D

Inconvénients :

I just wish there were some options for sections, like a section header with text and background color. Usually, I insert header text with a white background, but it does not make it clear that it is the new section. Also, there is no direct Tik Tok integration (Tiktok ads only), there must be some reason for that I guess :D so I inserted metrics in Google Sheets and then integrated them into my report.

Top notch customer service and functionality

Commentaires : - increase transparency with clients (high priority for my business)
- decrease in time spent on reports
- automatic reports emailed to me first
- faster to navigate than some of the native platforms' analytics (i.e. Google Analytics, GMB)

Avantages :

I've been using Whatagraph for a about a year, and it's simply the best. It saves me SO much time while simultaneously making beautiful looking reports that always impress my clients. The reason I initially chose it over other programs was due to how many platforms it can connect to to create a single report and the vast metrics you could report and customize to the needs of each client. Reports that used to take hours now take me 20 min or less and look stunning. The reason I've stuck with them for so long though is their customer service is bar none. Occasionally there's a very specific stat I'd like to be able to pull that I have to research manually. Most recently, this meant pulling hashtag information in order to capture information about client events. I looked into so many programs and couldn't find 1 program that did it all, even the top programs available for Instagram stats like Iconosquare and TalkWalker. I contacted Whatagraph support and they sent me a detailed email asking questions about what I'd like to see in the feature. A month or so later, they emailed me back saying they created the feature I requested! I'm totally blown away! The developer even made a little video to show me how it works. You just don't get customer service like this anywhere else.

Inconvénients :

It's a little pricey for small businesses, but considering how much time it's saved me it's been 100% worth it. I would like to upgrade to the white label version soon, but haven't due to the price.

Maximize data potential

Commentaires : We started to use this tool around two years ago, and at that moment, the situation was not pleasant. My team was making print screens, many excel sheets and sadly, a lot of human mistakes in the reporting process. We needed a solution and chose Whatagraph as it seems like a really attractive startup, really excellent customer support and a vision of where the product is heading.

Avantages :

My favorite function is automation - you can set your reports for a specific date and time and be sure that clients will receive them on time and with the newest information. Also, there is quite a various reports library that you can use for the general reports and campaigns. This is also very helpful, as my team just adds channels and in seconds receives a report which you can send. This is a real time saver. I would not imagine my life without this tool.

Inconvénients :

As we are long-time users - there were many bugs on the way in the past. Of course, customer support was always here to help, I think they honestly care to solve the problems, but still, the bugs bother you at that moment.

Unique Analytics Reporting Tool With Lots of Integration Features

Commentaires : Overall all, not bad. If you need easy to read reports for clients that have trouble reading analytics, then this is a good solution. They just need to fix some bugs on the backend.

Avantages :

Has a very unique way of displaying data in their reports. Looks more like an infographic rather than an analytics report. many of our clients like this layout as it's easy to read and understand. They seem to add integrations on a regular basis and will fit the need of most markets who need reliable analytics reporting.

Inconvénients :

The backend UI can be clunky to use sometimes when trying to customize reports. Have had issues in the past where data was not being pulled in properly and made the mistake of deleting the integration and trying to add it again. Whatagraph currently makes you wait 7 days to add the same integration again, apparently to stop people from trying to add more integrations than the plan limits allows. So basically, if you have a data reporting issue, do not try and fix it yourself, you have to contact support and wait a few days for them to get back to you. They really need to fix this.

Whatagraph Review

Avantages :

Customer service team is always available to help out and explain things.

Inconvénients :

I would like better visualizations in graphs

Review from Yungo

Commentaires : Quite expensive for its abilities/user friendliness

Avantages :

Fast and helpful customer support Live dashboarding

Inconvénients :

Not very easy to use custom formulas Data visualisation not optimals (graphs)

Whatagraph - awesome for social media ads reports

Avantages :

Functionality - there is all we need for Facebook ads reports (all metrics including custom conv. and diffrent atributtion models), support is really helpful, problem solving and fast answering, we really like it. No problem for them to ad special functionality if we need it.

Inconvénients :

For now nothing. Everything seems to be great.

Best tool ever

Commentaires : So easy to provide the Board and senior managers with the overall performance of our work

Avantages :

So easy to use and it is not costly - makes reporting so easy and I like that it compares with previous months or years

Inconvénients :

Nothing - not anything not to like about this tool

Whatagraph review

Avantages :

I've been using Whatagraph for 2 months, it has great dashboards and amazing marketing analysis.

Inconvénients :

Whatagraph customer service is good but they took a while to respond to me.

I did a trial on this product and it does seem convenient for reporting more simply.

Commentaires : Like I mentioned, ease of reporting. This is golden for that.

Avantages :

I don't have to go fetch data from lots of sources, and then figure out a way to put it together nicely. This comes with template reports which also help because you don't even have to be thinking about what you need to look for, this is taking it automatically for you. Plus, the design is really sleek and easy to read with graphics and elements that I would have never bothered to add there if I had to do it manually.

Inconvénients :

For the trial, LOTS of branding. I'm sure once you pay a plan this is removed, but I also read that there are plans that still keep the witagraph branding for the cover of the report.

I never saw a more evil company

Commentaires : They are so aggresive on sales like i never saw it before

Avantages :

nothing. The price is kind of okay but Databox is way cheaper with a way better support

Inconvénients :

I hat a free trial over 2 years ago. Since than, the called me on a weekly basis. Demanding to speak to me or to some employees to make pushy sales call. I told them over 60 Times to never call here again. If youre going to make a free trial, your going to get coldcalled for >2 Years

Get an executive overview fast and easy

Commentaires : It is very easy to use, has a lot of integration, and let get started very fast.

Avantages :

The system has standard templates that are easy and fast to use. Also you can build your own report with lightning speed

Inconvénients :

None that I can think of. However I suggest they look into some live dashboard features.

Thank you

Avantages :

Regular email reports are useful to submit to department.

Inconvénients :

Sometimes I lose connection to my social media channels.

Reporting made for human eyes

Avantages :

The visual representation of numbers and complicated statistics is a treat to the eyes, makes for easy understanding by the average business owner and its a breeze to set up once and forget it. The automated delivery of the reports over email means there is one less tool to go and log in to.

Inconvénients :

Not faced any challenges so far while using the tool.

Good reporting software, instant responses from Customer Service team

Commentaires : We do our monthly reports for our clients with whatagraph. Best tool we've used so far.

Avantages :

Instant responses on chat from the whatagraph team, always very helpful and on hand.

Inconvénients :

Can be quite glitchy sometimes and takes a while to get used to.

Quick visual reports, ideal for local businesses

Avantages :

Quick and visual reports. Templates are really useful, and you can customize it with your own widgets.

Inconvénients :

Not so flexible and powerful as Data Studio. Expensive is we consider the value for money. I miss more source integrations.

Reporting made easy

Avantages :

I liked how user-friendly this software is.. Very useful and helpful for my monthly reporting I can easily pull all the data I needed for my reports. Great customer service.

Inconvénients :

Sources keeps disconnecting for no reasons.

My transformative experience.

Commentaires : It's great I love it because I can drag and drop elements according to my needs and add filters to get even more specific information.

Avantages :

I like that I no longer have to waste my time collecting and organizing data but can focus on analyzing and making decisions based on the data I have at my disposal.

Inconvénients :

I would like to have more flexibility and advanced options to fully customize the appearance and structure of my reports.

Review of Whatagraph

Avantages :

- easy to use - helps to decrease the amount of manual work - ability to create our own template

Inconvénients :

- the disappearance of the numbering of pages - the design in certain areas could be improved