Avis clients sur ClicData

Note moyenne

  • Note globale
    4,6 /5
  • Facilité d'utilisation
    4,3 /5
  • Service client
    4,7 /5

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135 avis affichés

Dishant S.
crowd sourcing
Logiciels, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 06/04/2019

"Most Effective and Efficient business solution"

Commentaires: Now, I can make more detailed and fantastic business reports to analyse the data. I had switched from different business management or dashboard creating software, but find the ClicData to be the best. It is straightforward to use and helpful. The pricing of the software is also justified as compared to the features it offers. I would recommend this software to all the business to analyse their data.

Avantages: ClicData is very helpful for any business owner whether small or big to create a fantastic business data reports and powerful dashboards. These dashboards are very helpful for the business to make crucial decisions and strategies for their growth. Its user interface is of great help and very easy to use. ClicData enables the user to import the data from several sources easily by just drag and drop it. It is straightforward to create dashboards to analyse the complete data about the business. It is a cross-platform software which means a user can access the panel from different operating systems. ClicData also enables the user to share the dashboards with the team members or other places on the internet. If any data is updated, instead of updating the data, it is automatically updated. Users can easily customise the dashboards instead of using the templates provided. They have provided tutorials also on how to use the software more efficiently.

Inconvénients: It will take a while at the beginning for a new user to get familiar with the interface. I have faced some hang issues while using the device. I need more templates for specific projects like data comparison, etc.

  • Source de l'avis 
  • Publié le 06/04/2019
Utilisateur vérifié
VP Product
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 07/08/2020

"ClicData is amazingly easy to setup and use."

Commentaires: Love it!

Avantages: We employed a custom software shop to develop some excel dashboards for us around some pretty complicated data. It took months to do and many thousands of dollars. We decided this year to change the whole thing over to clicdata and we got amazingly beautiful dashboards setup and in production in just 2 days. Its such a simple system to get the metrics you need.

Inconvénients: Their support and KB system is a little lacking, we had to have some training sessions with their support, and while the self help is a little lacking, the support team is fantastic.

  • Source de l'avis 
  • Publié le 07/08/2020
Antonella D.
Owner
Services aux consommateurs, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    1 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 27/06/2019

"Great Product / Customer Service So Bad I Won't Recommend"

Commentaires: Unfortunately, you only remember the way any company treated you in the last interaction and they fell far short of any reasonable expectations of customer service. The least they could have offered was to credit me the remaining time left on the subscription, which would have been 11 months and approximately 22 days. This is a reasonable request, as I should not have to pay for a subscription that I no longer have access to. Basically, if they would have responded in a timely manner and credited me, my overall opinion and ratings would have been higher.

Avantages: I loved the fact that I was able to get up and running with the product very easily. The few questions I had were covered by the onboarding. My initial feelings about the product were great, if it weren't for the fact that our business wasn't ready for this tool, I would have renewed.

Inconvénients: Customer Service and Billing. Just try to get in touch with someone about canceling your subscription and there is no one around to answer your questions/talk to. Then they automatically renew, even though you have been trying to cancel. When they finally cancelled my service, they refused to respond to my inquiries regarding refunding me the auto renewed subscription that I was actively trying to cancel.

  • Source de l'avis 
  • Publié le 27/06/2019
Deyan G.
CFO
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/12/2020

"Deyan review"

Avantages: The software is web based. CliCdata has wonderful user experience.

Inconvénients: There is a lot of lag every week in Tuesday.

  • Source de l'avis 
  • Publié le 09/12/2020
Aaron P.
President
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/08/2020

"Dashboard Stars"

Avantages: We recommend ClicData to all our clients who want to build quick dashboard solutions.

Inconvénients: We did not have any negative feedback on the product overall a great solution.

  • Source de l'avis 
  • Publié le 09/08/2020
Utilisateur vérifié
Business Analyst
Services aux consommateurs, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 11/06/2019

"ClicData an easy to use BI"

Commentaires: It's really good to have a BI in your company as usually the CRM only gives you data but reporting is not that accurate.

Avantages: ClicData is easy to use and develop the needed reports, you can integrate with different databases and get complex calculations sorted and real-time data. The support is really good.

Inconvénients: The dashboards are not easy to customize by the user, which makes more work for the admin make the required or desired changes

  • Source de l'avis 
  • Publié le 11/06/2019
Max S.
Chief Product Officer
Divertissement, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 29/03/2018

"ClicData delivers flexible, robust reporting tools at an extremely affordable price."

Commentaires: Reporting and dashboards for our various internal teams that help them track KPIs and take actions to improve the business.

Avantages: The ability to transform and merge data from disparate sources makes it possible to build dashboards that would otherwise require significant time from our engineering team.

Inconvénients: There are two different syntaxes depending on if you're transforming data at the source or in the dashboards, which can be confusing.

  • Source de l'avis 
  • Publié le 29/03/2018
Ryan M.
Co-Founder
Électronique grand public, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 04/07/2019

"Love it"

Commentaires: We now use clicdata to display Live dashboards for all Teams
Personal dashboards have been created for
Commission and individual kpa scorecards

Avantages: Really simple and flexible tools to make powerful dashboards

Inconvénients: From time to time scheduled updates take us down for a few hours

  • Source de l'avis 
  • Publié le 04/07/2019
Daniela F.
Socio
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    Sans note
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Source : GetApp
  • Publié le 20/05/2016

"Attractive dashborads and easy to use"

Commentaires: ClicData is a great BI Solution! Based on our implementation experience we consider it covers the most common and complex user requirements. Dashboards are attractive and simple to use and also looks great in mobile devices. We think this is a strong feature that allows ClicData compete with other tools.

Avantages: • The interface is attractive and simple to use.
• A lot of data connectors even in the personal licence
• Gives constant feedback to the users.
• There is a good variety of widgets that allows a lot of functionality.
• The process to create dashboards allows designers to setup and see the results immediately. The process is iterative and you can add new elements easily.
• Sharing process is easy to use.
• Multilanguage
• Support is fast and efficient

Inconvénients: • Spanish traslation could be improved
• Features to align elements is not available

  • Source de l'avis 
  • Source : GetApp
  • Publié le 20/05/2016
Ruth A.
Operations Manager
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 10/08/2020

"Immediate Assistance"

Commentaires: Very positive, outstanding service, very willing to help.

Avantages: I work with Clicdata on setting up and updating a complex dashboard. I really appreciate the fact that help is available through chat, and I can also set up a call to go over any issues very quickly.

Inconvénients: Sometimes the fixes take too long to get done.

  • Source de l'avis 
  • Publié le 10/08/2020
Jeremy T.
Partner & Senior Consultant
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 30/03/2017

"Highly Customisable Dashboards at Pocket-Friendly Prices"

Commentaires: Let's face it: there's hundreds of dashboard solutions out there, all competing for your attention. Take a close look and it's always a trade-off between functionality, ease of use, customisation options and pricing. You'll find everything from zippy, push-button options that may or may not give you what you want to full-blown high-end tools which combine dashboard reporting with sophisticated data analysis capabilities. Quick and easy comes with limitations in the data sources you can use, and the degree to which you can manipulate data after import. There's usually a short-list of presentation choices, often a million miles from data visualisation best practice. At the high-end comes complexity, a steep learning curve, and watch out stratospheric pricing. Here's where ClicData excels: for an exceptionally modest price, you get connections to a long list of data sources that would satisfy all but the most unusual of requirements. You get ample options to segment, merge and manipulate data post import. You also get an ever-increasing number of customisable reporting widgets. Most importantly, in an area where most other solutions fail, you can set up your own customised templates and present your data in such a way that its easily interpreted. Yes, this is one online reporting suite capable of producing results that would even earn approval from Edward Tufte and Stephen Few. Is there a downside to ClicData? Only if you don't have the time to invest in setting things up properly at the start and learning how to get the most out of this clever program. That time will pay enormous dividend, while not requiring the programming and analytics skills that other platforms do. Of course, as with any platform, just how long your set up takes will depend on what you are trying to achieve, and how much time you want to spend in getting things perfect. But what's outstanding about ClicData is that you can produce perfect interactive dashboards, and at a price that will get quick approval from your accounting department.

Avantages: Customisation options, flexibility, price.

Inconvénients: Could also offer simple template-driven solutions for those with simple needs looking for a push-button solution.

  • Source de l'avis 
  • Publié le 30/03/2017
Arnault B.
Data Scientist
Énergies renouvelables et environnement
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 03/04/2017

"Simple & Efficient BI Tool"

Commentaires: When I started to use ClicData, I thought the tool was really complex, not finished & not as powerful as other solutions ... But after several month using it, I now feel that it's much more simpler & easy-to-use, and very efficient in terms of online sharing (Passworded HTML links). The Drag & Drop system allows to connect in an easy way different databases on different reports and give the possibility to hide a report to show another one by clicking on a dropdown list using a formula, which is according to me really powerful to switch the view of one graph (for instance switching between Month / Year split for time charts) using a button instead of creating a different DB. ClicData permits also to create a whole network of dashboards by connecting them to labels, button, charts, which so permit to switch from one to another with a simple click without any IT development. The customization part of reports is not as powerful as other tool, but compared to the ease to deliver the MVP dashboard, it's worth it. The Data Transform feature & T-SQL language is not easy to get used to at the beginning but is also quite nice to work on your data directly in the tool. From all ticket I already wrote, the support was nice, quick & efficient. The pricing is also totally flexible depending on your need, and very acceptable for such a tool, which is one of the main reason I'm using it today. I use this tool on a daily basis now, Thanks a lot for your work on this !

Avantages: Easy & quick
Easy online sharing
High content for the price

Inconvénients: Some UX missing features like not showing specific labels that overlap others
Quite difficult to find some relevant supportive documents / videos to train yourself on the web

  • Source de l'avis 
  • Publié le 03/04/2017
Kris W.
Solution Consultant
Logiciels, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 27/03/2017

"Fantastic Tool!"

Commentaires: Combining Data Manipulation AND Dashboards in one solution is great!
Data Manipulation: You need to learn SQL for many of the Data Transformations. I'm okay at VBA and had ZERO SQL experience coming into ClicData. I'm getting better at SQL but could only imagine what I could do if I knew SQL better.
Data Refresh: Our data auto updates with with scheduled refreshes with cloud services (SFDC, Smartsheet) and through scheduled emails with attached data from our LMS (Data by Email). Dashboards: I had zero experience creating dashboards before ClicData. As with anything I've improved vastly over time. When I need a new dashboard, I just select an existing one that is close to what I want, hit `Duplicate' and change the data source(s). Super simple. I am able to amaze my coworkers on a regular basis thanks to ClicData.
I cannot recommend it enough.

Avantages: Combines Data Manipulation and Dashboards. Flexibility. Setup once and everything auto updates.

Inconvénients: It's hard to call it a con, but not having a SQL person really slowed us down.

  • Source de l'avis 
  • Publié le 27/03/2017
Peter L.
Developer
Génie civil, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/02/2019

"Good web reporting that's getting better all the time"

Commentaires: We've been using Clicdata for 3 years and have seen the platform really evolve. There are many more widgets and connectors available today, enough so i've always been able to display data in the format/method i wanted to. Every interaction with their customer support has been positive.

Avantages: The dashboards widgets you can use to create the dashboards are comprehensive and very customizable. All widgets look modern and perform well. Many, many data connectors available. Customer support is responsive and fast.

Inconvénients: Documentation is lacking. Very few examples of functions that are used in widgets. This is somewhat alleviated by responsive customer service, ask them a question (chat is available) and they will help you do whatever you are trying to do. I would prefer comprehensive documentation for each widget and more examples of functions.

  • Source de l'avis 
  • Publié le 26/02/2019
Rafael O.
Controller
Édition, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    3 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 18/06/2019

"ClicData opinion"

Commentaires: Overall I think this is a very good software that I use daily.

Avantages: It helps me to show our metrics in a very graphic way.
Every dashboard is unique and customized for specific needs.
It helps me to keep track of the KPIs I care the most.

Inconvénients: It is not that friendly user, it will be a good idea to upload more video tutorials.
I think it needs more "plug-ins" to pull data from other software, right now the list of software to connect your data is very limited.
Unless you have an upgraded account, the customer support is very slow, sometimes takes days to get a response.

  • Source de l'avis 
  • Publié le 18/06/2019