Avis clients sur UpKeep

Gestion des actifs

Avantages :

Upkeep est un logiciel qui permet la création de bon travail et de rassembler ses propres faits au même endroitOn dispose d'une possibilité en un seul endroit sans avoir a créé diverses rapport séparé C'est un logiciel très simple et fiable

Inconvénients :

J'ai moins aimé les intégrations le format PC n'es pas bien adapté

Une plateforme incontournable

Avantages :

Upkeep est un logiciel très fiable et facile d'utilisation. Accessible à tout moment, il me permet de rassembler des œuvres au même endroit, il offre également des fonctionnalités de maintenance. Très incontournable.

Inconvénients :

A l'exception du caractère coûteux, Upkeep est un excellent outil de création.

Les missions se gèrent facilement avec UpKeep

Avantages :

UpKeep nous facilite la gestion des facturations et la maintenance préventive offert est un plus à la bonne marche de notre organisation

Inconvénients :

L'accès mobile n'est pas évident nous rencontrons un problème à ce niveau

Meilleur outil de gestion de maintenance

Avantages :

Facilement accessible, UpKeep me permet de consulter une page de présentation des tâches et offre des fonctionnalité de maintenance de base telles que la gestion des actifs, la gestion maintenance préventive

Inconvénients :

UpKeep fonctionne bien sur PC que téléphone mobile

Gestion facile de maintenance

Avantages :

C'est un système de gestion informatisée basé sur le cloud. Il offre aux entreprises des fonctionnalités qui les aident à mieux gérer leurs installations et leurs actifs avec une interface très simple, sa facilité d'utilisation est ce que j'aime le plus.

Inconvénients :

Je n'ai pas de points faibles pour UpKeep

Logiciel de gestion de maintenance le mieux adapté

Avantages :

C'est un logiciel qui permet une gestion efficace de la maintenance. Facile à utiliser, UpKeep permet d'hierarchisez les demandes. Avec une interface simple, il permet également l'amélioration de la communication entre les membres d'une équipe

Inconvénients :

C'est logiciel que j'apprécie beaucoup mais le fonctionnement mobile est trop lent

UpKeep un excellent GMAO

Commentaires : Le logiciel UpKeep me permet de façon générale de suivre plusieurs projets sans se perdre.

Avantages :

UpKeep un logiciel qui permet rassembler ses oeuvres au même endroit

Inconvénients :

Ce logiciel ne peut qu'être bien fonctionner sur des PC de générations avancées.

Logiciel de planning

Avantages :

Ça logiciel facilite la gestion des facturations et la maintenance préventive offerte est bien bonne Il permet de rationaliser les ordres de travail et la gestion des installations

Inconvénients :

Depuis que j'utilise ce logiciel je n'ai encore rien eu comme problème à son sujet

Logiciel de maintenance

Avantages :

C'est un bon produit qui propose une solution de gestion des actifs pour les équipes. Très facile à utiliser et accessible à tous moment et très efficace

Inconvénients :

C'est le meilleur logiciel de maintenanceJe n'ai pas d'inconvénients mais le prix est un peu coûteux

Logiciel de gestion d'installations

Avantages :

Permet d'intervenir directement et mettre en œuvre de bons travail. Le coût et le temps est Utile

Inconvénients :

Déconnexion des demandeurs et l'oublie des mots de passe

Logiciel de d création et de rationalisation

Avantages :

Upkeep est un logiciel basée sur le cloud qui permet de rationaliser les ordres de travail et la gestion des installationsIl crée des projets, très simple et efficace

Inconvénients :

Aucun reproche à faire pour le moment au sujet du logiciel

Upkeep can change your whole maintenance program

Commentaires : It's as good at the information provided, which is made better because once it's in there, its accessible to anyone and over time, can provide information

Avantages :

Information, details, knowing what was done on a machine last time, it means that you don't necessarily have to do the same job twice. If a problem comes back and was misdiagnosed last time you can review what was done and see if you can find where the actual issue is. Locations, parts, assets, you can put them all into this software and down to the bolt you can provide details on any of them.

Inconvénients :

The UI needs work, especially when moving parts around or finding assets in a location. Having a naming standard helps a lot. If you know that an item belongs at a specific site, having a clear site name along with what it is makes a difference.

Its a Keeper as long as you are keeping UP on it.

Commentaires : Very positive experience so far. They have answered all my questions sufficiently and in a very timely manner. Our account manager [SENSITIVE CONTENT HIDDEN] is fantastic, she is great at explaining things to people of all technical levels. We can see this software allowing to move forward quickly and put together our S.O.P's with minimal disruption during crucial times when we bring in new employees.

Avantages :

The Customization of the software is quite extensive. Has an honest to goodness workflow that is concise and easy to follow. Best have this system completely laid out and ready to roll prior to rolling it out within your facility that way you can utilize the software's capabilities to its vast potential. The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.

Inconvénients :

I feel that it pigeonholes your ability to use various systems and has no overlap with other systems that could potentially be helpful. does not offer a scheduling option to allow for access to say apartments where 24-hour notice is necessary. Having the ability to link to a calendar or a calendar within upkeep to organize my day project by the project is what is needed badly

A very strong start, but a long way to go yet.

Commentaires : We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.

Avantages :

I really love the layout and the ease of use. I also appreciate the diverse application to many different uses. The fact that you can access it from a phone or a computer is amazing. Very convenient that way.

Inconvénients :

RECURRING WORK ORDERS! There are so many glitches when you start making work orders recur. I've tried my best to provide feedback on this because it is really starting to be a deal breaker but the problems continue. 1) duplicates pop up constantly and they don't go away easily. 2) The scheduling options for recurring work orders is totally bad. Model it after Google Calendar first, then add options to make it more detailed. The fact that you can't schedule seasonal tasks without some silly back-end procedure to duplicate the work orders every year is highly frustrating. 3) Gonna need a little more flexibility in the different categories of user. My techs need to be able to create their own work orders without being a complete access administrator. There should be something in between. I trust my guys and they know their jobs, I don't need to make all their work orders for them. 4) I'd like to see some improvement in the template modules. I've not been able to benefit from them realistically even though I've tried. When you go to add them into a work order it just never seems to make much sense.

Comprehensive Solution for Maintenance Management

Commentaires : Overall, UpKeep is a solid choice for maintenance management. However, if you're exploring alternatives, you might find https://QByte.ai to offer enhanced capabilities and a more competitive pricing structure.

Avantages :

UpKeep offers a robust set of features that streamline maintenance management effectively. The user interface is intuitive, and the mobile app is particularly useful for on-the-go updates. The work order management and asset tracking functionalities are standout features, making it easy to keep everything organized.

Inconvénients :

While UpKeep is comprehensive, it can be a bit overwhelming for new users to navigate initially. The pricing is also on the higher side compared to some other solutions.

Very User Friendly

Commentaires : UpKeep is helping us to formally document what maintenance we have been doing all along. it also allows everyone to see what is happening and when, which assists in scheduling. Proper documentation of maintenance is becoming a necessity to maintain our current customers and attract new business. In setting up our system, it also provided an opportunity to exam our current practices and make some improvements.

Avantages :

We are using UpKeep for our maintenance needs throughout the facility. I made an outline to help me plan how I wanted things to work and it was easy to tailor the system to all of our needs. I found the meters particularly useful. There is plenty of videos online available for those of us who learn visually. (like me)

Inconvénients :

To date we haven't really found a downside to the software. Like most new programs there is a period of adjustment, but it was very brief.

Intuitive software that is easy to setup and use daily

Commentaires : Wonderful and knowledgeable sales team

Avantages :

• Work request portal and app design- easy to use and very precise • All staff can input requests and can easily check progress by viewing work order • Front desk can make appointments and have real time info when inquiries are made • Technicians see work request creation in real time. • Increased productivity • Work orders priorities flagged to ensure quick response times • Central hub to manage all info to improve organization • Ability to generate work requests via app • Inventory tracking and resident billing • Asset management • Reports

Inconvénients :

• No notification that invoices need to be processed

Upkeep is a great solution!

Commentaires : Our Maintenance team has a increased productivity workflow as a result of Upkeep

Avantages :

Ease of use, end users have no issues 99% of the time.

Inconvénients :

Maybe add comments section for assignee to comment on work order once completed

UpKeep simplifies facility management!

Commentaires : Because of UpKeep, keeping track of maintenance is now a streamlined operation. Work orders may be monitored and scheduled with ease thanks to the app's straightforward design. Task delegation and real-time updates help the whole team stay on the same page.

Avantages :

My team's maintenance management has been greatly improved thanks to UpKeep. Thanks to the app's intuitive design and constant updates, keeping track of and planning out tasks has never been simpler. If you're wanting to simplify your maintenance management procedures, go no further than UpKeep.

Inconvénients :

Insufficient personalization choices may exist in UpKeep's work order forms. Improvements in functionality for the mobile app are needed.

Skylawn Memorial Park Word Orders

Commentaires : My experience has been amazing. I dealt with [SENSITIVE CONTENT HIDDEN] and she has been very helpful with explaining the product and choosing the right package.

Avantages :

I really enjoy this software because we keep every work order in one system. At Skylawn we were constantly loosing paperwork and falling behind on our duties. With this system it prevents loss and keeps our customers happy.

Inconvénients :

There isn't much that I dislike about this software. All I could really recommend is having more customization with all the different plans.

Customer fulfillment with SPOC App

Commentaires : As of today it has been a very fruitful experience with UpKeep. Easy to provide data and update to client. At the same time easy to receive client request and queries.

Avantages :

Easy to use, download, upload your normal needs. Can be used by anybody anywhere and request their needs in terms of service we are providing. Easy to track tream work and submit it to client when required.

Inconvénients :

Of course everybody want best service with least price...

Great for our medium sized business!

Commentaires : Overall UpKeep is a great piece of software that continues to improve with regular feature updates. I would recommend it to anyone managing a medium to large sized business facility or multiple properties.

Avantages :

UpKeep is a great service for managing work orders, tracking assets and scheduling your teams time. The request portal and phone app make it easy for our managers to submit maintenance requests and for our maintenance team to prioritize and respond in a timely fashion. The asset system is great for tracking parts and preventative and reactive maintenance that has been performed on individual items such as HVAC units. The Ability to upload pictures and other files such as repair manuals, to work orders and assets is also a huge plus. All around UpKeep is a great piece of software that I would recommend to anyone with a medium to large size business or anyone managing multiple properties.

Inconvénients :

UpKeep offers the ability to generate PDF invoices to submit to clients however there is no way to save or return to a generated invoice within the software; once the invoice is exported as PDF and you close the window you can no longer return. I would love to see an invoicing feature that is more similar to the work order system. As a country club we not only track our internal maintenance, but maintenance performed on members golf carts and other items. The ability to generate invoices more fluidly would be much better than having to utilize an integration. I'm also disappointed that the ability to track additional costs related to a work order are only offered in the business plus plan, rather than the professional or starter plans. There are many times where I want to add an individual expense with a description attached to it, without having to input it in the parts and inventory section.

Software that works for you.

Commentaires : Overall the software is working as it was advertised to us. The nice piece about this software is that it integrates an asset management system with a work order system as well as consumable inventory. We like the preventive side as well. The software can send reminders and reoccurring tickets to jobs that happen on a cycle. The key to a product is how well things can be tracked and searched for later on. The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset. That will help with building a budget for replacements and accurate reports. Its nice that we can integrate maintenance and IT together as well as inventory into one platform.

Avantages :

We transitioned from another work order software. We shopped for a solid work order software that would meet our needs. We were very specific as to what we wanted, since we out grew our old software. We wanted a product that would automate our day to day jobs as well as keep track of our assets. This software is very easy to use and you can customize it to fit your specific needs. We like that pictures can be added to the job ticket. It is also nice to assign work orders to "teams" rather than individually assigning tickets to specific people then back again. Everyone in the team can update and apply their time to the ticket. The upkeep app is also very handy when out in the field.

Inconvénients :

The integration to our district was pretty smooth, however we did a lot of planning to make this as seamless as possible. I don't have anything negative to say about the software, things that the software cannot do have work arounds. At the end of the day, everything works, that is all that matters. As time goes on more maybe there will be something that needs improved, however customer support is very helpful and I'm sure they will solve the issues that may arise.

UpKeep for a Multiple Facility Manufacturer

Commentaires : This the first full CMMS our organization has ever used.
UpKeep was chosen after trying a number of CMMS systems against some basic goals.
UpKeep is competent, easy to implement, easy to use and has the best Customer Service team

Avantages :

The customer service is the best! Fast and competent replies to issues and feature requests. Ease of use for everybody. Setup and maintaining the system was intensive since we have over 1000 assets spread out over 6 locations and 13 buildings and UpKeep is fast, easy and simple build the database with. The template uploads helped get us going and the inline editing was a great addition.

Inconvénients :

The "View Only" account is a free account. Since we have nearly 50 supervisors and leads, this free account could be the answer for communication and information. They can see open work orders so that they don't double a request. They can see the Preventive Maintenance calendar to plan their production around servicing of the machines. They can see the performance of the maintenance team in their departments. They can do reports. They can see everything. The problem is if one of these "View Only" users submits a work request, they cannot comment on the work order. Commenting on ones work order is only allowed on the free "Requester" account or the paid accounts. At first this wasn't much of a deterrent but having to call or send email to maintenance after submitting a request into UpKeep just to make a comment is tedious when the comment section is already in a work order. It is even worse on mobile because it will let a person type a comment only to pop up a flag saying this is not allowed when pressing "Send". There have been a few frustrated users at this point. I continue hope that the UpKeep team will resolve this and have a communication system that is the best!

Upkeep, the easy CMMS!

Commentaires : Overall it has been a positive experience and everyone has been very helpful.

Avantages :

Ease of use, upkeep stays up to date, quick to implement changes. heavy focus on mobile app.

Inconvénients :

While I like that they are quick to implement changes they recently removed a feature that allows mobile users to see work history on a scanned asset. This method of viewing completed work orders is crucial to our team members so they can learn from the whole team. Also, it’s fairly expensive and there is no good way to create/print asset tags from the software.