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En savoir plus sur LimeSurvey

Outil d'enquête open source multilingue qui propose un nombre illimité de sondages.

En savoir plus sur LimeSurvey

Avantages :

The free version lets you have a feel of the software which lets you decide if paying for the additional features is worth the cost.

Inconvénients :

Too much functions , sometimes I get confused. Especially conditional functions.

LimeSurvey - Notes

Note moyenne

Facilité d'utilisation
4,0
Service client
4,1
Fonctionnalités
4,4
Rapport qualité-prix
4,7

Probabilité de recommander le produit

8,5/10

LimeSurvey a reçu une note globale de 4,4 étoiles sur 5 d'après 46 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (46)

Fouad
Coordonnateur de Formation Ouverte A Distance (Maroc)
Enseignement supérieur, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Outil très puissant de création de sondages et d'enquêtes en ligne

5,0 il y a 8 mois

Commentaires : Très Satisfait, LimeSurvey m'a beaucoup aidé sans les préinscriptions (universitaires)

Avantages :

* Open-source (peu couteux) * facile à utiliser * grande flexibilité * nombreuses fonctionnalités * analyse des réponses * génération de rapports * export des résultats et données en plusieurs formats exploitables

Inconvénients :

* personnalisation un peu complexe * anomalies dans certaines langues (notamment celle qui s'écrivent de droite à gauche)

Henri
Analytics Market Manager (France)
Logiciels, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Un outil open source à fort potentiel, mais qui a besoin de grandir.

3,0 il y a 7 mois

Commentaires : Nous avons une bibliothèque de questionnaires pour sonder les utilisateurs de programmes métier et de services IT. Les enquêtes servent à maintenir un baromètre de qualité basé autour de l'adoption des outils ou services par les différents profils d'utilisateurs. Une analyse d'impact permet ensuite de définir les axes d'actions d'amélioration. Chaque nouvelle vague calcule les progrès accomplis.

Avantages :

Grande variété de types de questions pour créer des questionnaires rapidement.

Inconvénients :

Interface procédurale sans effet drag and drop.

Severine
Statisticienne (France)
Administration publique, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Un très bon outil de questionnaire et sondage

4,0 il y a 8 mois

Avantages :

Outil très pratique pour construire des questionnaires en ligne. Restitution d'une base de données claire et fonctionnelle.

Inconvénients :

Outil pas forcément aisé à prendre en main, certaines boucles ne sont pas simples voire sont impossibles à réaliser.

Ertan
Chef de projet SI Metiers (France)
Administration publique, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Outil fonctionnel

4,0 il y a 8 mois

Avantages :

Outil de sondage en alternative aux outils proposés par Google où encore par Microsoft. Possibilité de fonctionner en mode on-premise.

Inconvénients :

Interface un peu obsolète et nécessitant une rafraîchissement.

Martin
Chargé de missions Commerciales (France)
Transport routier/ferroviaire, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Outils qui permet de créer des questionnaires complexes de qualité

5,0 il y a 3 mois

Avantages :

La création de questionnaires complexes. L’interface

Inconvénients :

La prise en main un pas des plus intuitives mais une fois qu’on a pris le logiciel en main c’est bon

Cedric
Webmaster (France)
Enseignement supérieur, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Outil efficace pour des questionnaires avec conditions

5,0 il y a 3 mois

Avantages :

La possibilité de faire des conditions selon les reponses

Inconvénients :

La prise en main un peu complexe lors des premiers parametrages du sondage

Réponse de l'équipe de LimeSurvey

il y a 3 mois

Hello Cedric, thank you for your enthusiastic review of our Open Source version. We are currently focused on enhancing LimeSurvey’s user-friendliness, especially for beginners. Exciting developments are on the horizon, so stay tuned!

Bruno
Bruno
IT Service Engineer (Brésil)
Utilisateur LinkedIn vérifié
Armée, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

The world needs to know the fantastic work the "Limesurvey team" is doing!

5,0 il y a 5 ans

Commentaires : I was a very fan of "SurveyMonkey", thus I was looking for something similar, that could give to my organization the same experience BUT with self-host and free possibility. And Limesurvey delivered It to us. Since then, we automatized a lot of processes in our organization. The results were astonishing. We are saving a lot of time.

Avantages :

It's free, open-source and I can host in my own server (for free). It's even easier to build forms and questionaries than with survey monkey and google forms. The admin interface is easy to use and also the user interface. Very quick to build new forms, to see the answers, etc. Admins can use LDAP to login.

Inconvénients :

Impossible to say anything bad about this software.

Lucila
Associate Professor (Uruguay)
Enseignement supérieur, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pleased with customer assistance

5,0 il y a 3 mois

Commentaires : Very satisfied with the environment and customer assistance

Avantages :

I like how it works and its environment. I recently requested technical support and I am very surprised of how quickly and precisely they answered. It was important for me to solve my problem fast and they were very efficient and kind!

Inconvénients :

I would like to have more built-in question types and flexibility with the scale-type, for example (1-10 scales and 0-10 scales)

Réponse de l'équipe de LimeSurvey

il y a 3 mois

Hello and thank you for the nice review. You should be able to create any scale type using the normal array question type, where you can define any scale. If you have problems, please don't hesitate to contact our support at support@limesurvey.org

Jordy
Jordy
student (Autriche)
Utilisateur LinkedIn vérifié
Recherche, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Very complex design

3,0 il y a 3 ans

Commentaires : LimeSurvey at first sight seems very intuitive and helpful yet creating a survey is very troublesome. For next time I will stick to other platforms like Google.

Avantages :

The variety of types of questions and the extent to which one can customize surveys.

Inconvénients :

The complexity of the website itself. You have limesurvey mainwebsite then another one for your survey. The survey website is very unclear and requires quite some knowledge beforehand to be able to make questions. The layout should be simplified to make it more coherent and unambiguous as to what you do.

Réponse de l'équipe de LimeSurvey

il y a 3 ans

Hello Jordy, thank you for your valuable feedback. We actually have planned to tackle the usability issues in the upcoming release of LimeSurvey as we also feel that the onboarding is still way too hard for new users. Also, we know that the interface is not consistent in many places and fixing this will also be a focus of our effort in the immediate future. Thank you for confirming this, and I hope you might give use another try after that. Best regards Carsten Schmitz

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Affaires internationales, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Experience with LimeSurvey

4,0 il y a 6 ans

Commentaires : My team uses LimeSurvey for collecting data on a national and international levels, and it has suited most of our needs so far. My overall experience has been largely positive and the support team has been fairly responsive, providing me with advice on a number of occasions. However, you have to have a professional license for that.

Avantages :

Depending on the scale and complexity of your surveys, LimeSurvey can be either fairly straightforward and easy to learn or would require more time to get an in-depth understanding of all its features, which require advanced programming skills related to web development (CSS, JavaScript, JSON). The platform is open-source and is regularly updated. Can be either used hosted by its developers or installed on your local server, which allows for more customization. It has several licenses to choose from if you prefer to use it hosted. It is based on Bootstrap 3 and has a sophisticated theme editor, which needs to be used for adjusting themes according to your wishes. It has a nice Stats feature that provides a quick analysis of collected data in real-time. Although, it is mostly helpful when you use default question types without extensive modifications with JavaScript. It is available in various languages, which is useful for international surveys.

Inconvénients :

Even though the platform is well maintained, there are still minor bugs/issues that come up once in a while, when you start using it on a regular basis. And because it's an open-source product, it is not as extensively supported as a fully commercial product would be in this regard. Thus, it often takes some time for bugs to be fixed. Also, it has its limitations when it comes to some complex question types, as it has its own set of default questions and other platforms might have a larger variety of questions to use, which might save time when creating a survey.

Lainie
Lainie
Web Accessibility Coordinator (É.-U.)
Utilisateur LinkedIn vérifié
Administration publique, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent open-source tool!

5,0 il y a 4 ans

Commentaires : We piloted Limesurvey with one state agency probably about 6+ years ago, and quickly realized that this would be an excellent tool across the enterprise.

Avantages :

Intuitive user interface, most of our end-users can review the quickstart guide and be up and running with few questions to our survey administrators Unlimited questions per survey - that tool is a limitation on another survey tool we use. Excellent responsive templates with built-in bootstrap framework Survey output is web accessible (WCAG/Section 508) minus a few things here and there. There has definitely been proactive work done in this area. Easily customizable templates Excellent survey and user permission control

Inconvénients :

The admin interface still needs a lot of work to make it accessible/WCAG compliant. This is an area they should continue to work on When they release a completely new version, they need to make sure that online help/resources are ready for when that new version comes out.

Chris
Chris
CTO (É.-U.)
Utilisateur LinkedIn vérifié
Télécommunications, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Limesurveys integration into Vicidial brought my business to another level!!

4,0 il y a 3 ans

Commentaires : Lead generation is what we are currently using it for, although im sure it can be used for a lot more in the future

Avantages :

I loved the fact that I was able to integrate this right into my vicidial platform and generate leads through it, absolutely amazing!!

Inconvénients :

The fact that if a survey was not completed, the next call we ran through the survey with picked up where the incomplete one didn't finish at and we had to press the previous button all the way back to the beginning and redo the surveys.

Réponse de l'équipe de LimeSurvey

il y a 3 ans

Hi, thank you for your kind review. The problem with the restart of a cancelled response can be easily resolved. Please contact support (at) limesurvey.org, refer to this review and we will be happy to help you out.

Tammo
Tammo
Partner (Pays-Bas)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Our basis for customer projects

5,0 il y a 6 ans

Commentaires : We use LimeSurvey both for in company surveys as well as for public surveys. We write our own reporting scripts (in PHP and/or R) for individual and aggregated reports.

Avantages :

Firstly we began using LimeSurvey because it has a free version. Later we found out that it has an amazing development team, both paid people in Hamburg, as well as some fantastic volunteers that spend a lot of time helping others. Because LimeSurvey is Open Source and written in PHP, it turns out to be extendable and adaptable to our needs. Now, in 2018, after 9 years of living with it, we have it as one of our basic tools for research.

Inconvénients :

Earlier version were sometimes hard to learn, this has become a lot better, but the administrative user interface does still need some love & attention.

Tom
Tom
SharePoint Systems Officer implementing and managing the corporate intranet (Canada)
Utilisateur LinkedIn vérifié
Administration publique, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Survey Software - Full of Features

5,0 il y a 6 ans

Commentaires : I've used LimeSurvey for about 8 years and haven't been disappointed. The product is stable and powerful, and did I mention it's free (if you host your own).

Avantages :

Can create as simple of complex a survey as I need. I like the reusable pieces, the range of question types and options for controlling them. The user interface is clear, and much improved over th eyears.

Inconvénients :

Analysis and reporting could do with some improvement, but I'll admit I'm not using the latest version yet. It's not simpel to use, but them nothing that allows for complexity is.

Rahul
Assistant Professor (Inde)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Review on LimeSurvey

4,0 il y a 4 ans

Commentaires : Efficient in taking surveys and online assessments and I am satisfied in using this platform.

Avantages :

1. Best solution for taking online surveys. 2. The application is platform independent and well supported by Linux and Windows platforms. 3. Unlimited number of surveys with unlimited number of participants is possible in premium versions. 4. You can add images, text, even videos for taking surveys. 5. Upgrades are released frequently.

Inconvénients :

1. Need some patience to setup the survey. 2. Two versions are there for lime survey, Lime Survey Pro and Lime Survey CE , need to make payment for accessing the premium features.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Études de marché, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A Look at Lime Survey

4,0 il y a 4 ans

Commentaires : As I was testing out survey software, I enjoyed how favorable the free version is to someone trying to decide on a Survey solution, besides the minor limitations in the free version.

Avantages :

The free version lets you have a feel of the software which lets you decide if paying for the additional features is worth the cost. The no features restrictions and an unlimited number of surveys is awesome

Inconvénients :

The storage limit and advertising on end page as part of the free version. It would also be nice if the company could increase the number of administrators in the free version.

Marcel
Consultant (Allemagne)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best free Open Source Survey Software available

5,0 il y a 7 ans

Commentaires : I am working with Limesurvey since 2007. Its user interface has improved a lot recently and the software supports lots of features not even paid software can offer. The "Expression Manager" is a very powerful tool to create a scoring system and calculate scores as survey runtime based on the users feedback. This can be used for assessments or psychological tests which includes dynamically showing certain text blocks at the end of the survey.

Avantages :

features ability to create custom designs availability of professional support (Limesurvey Partners program) number of available question types powerful plugins extensive manual ability to run surveys offline using "OfflineSurveys" Android app

Inconvénients :

For new users the interface may require 1-2 hours to get familiar with.

Damir
QA Engineer (Croatie)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Perfect companion for call centers

5,0 il y a 6 ans

Commentaires : I used to work as an IT guy at a call center, and we noticed that a lot of clients were interested in our surveys but were reluctant to talk to our operators. We offered the option to have the survery sent to them by email and noticed that the answers were even more elaborate than over the phone, with some people even sending screenshots and documents as feedback, where applicable.
Overall, it improved the survey detail we were able to provide to customers, and even got us some contracts in the business fields we were previously discarde because of our call-only approach.
Also, training people to use it was easy because it is very comprehensive and easy to build up and add complex sections.

Avantages :

- Free - Extremely easy to set up form, questions, and sections by choosing from the provided options - Anyone with MS Office experience can make a professional looking survey - Easy and advanced control of surveys completed, questions answered, skipped or not understood - Response data visualization - Hosting options

Inconvénients :

We had some minor issues with WYSIWYG HTML editor, but these were resolved.

Gordon
Director of Systems Development (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I love LimeSurvey and the community. Can't stand taking high stakes surveys on SurveyMonkey/Google.

5,0 il y a 6 ans

Commentaires : Faster survey time to live and more question types.

Avantages :

Open source and the community. I love that templates and themes are fairly easy to get off the ground. 2.5 was a huge jump in terms of features and usability.

Inconvénients :

I wish the serve update wasn't paid, but I get it that you need to make money. I wish there was google authentication (LinkedIn, Twitter, etc) built in as well for admins. Mobile first design is key for the whole platform.

Phil
Senior Lecturer (Nouvelle-Zélande)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I've used Lime Survey extensively for course evaluations and research surveys

5,0 il y a 6 ans

Avantages :

I was new to survey software so LimeSurvey was a good adventure and experience. I downloaded and printed the manual and worked my way through it. Great flexibility of options for questions and formats, easy to launch and manage and easy to generate useful reports or data in spreadsheet format. Many of my graduate students subsequently used LimeSurvey for their research and it was easy to direct them and have them manage their own surveys.

Inconvénients :

Some question formats were counter-intuitive and took time to conquer. Using tokens for surveys was challenging to learn. All was solved eventually.

Pot
Information Advisor (Viêt Nam)
Hôpitaux et soins de santé, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Professionally, flexible, stable, excellent platform.

5,0 il y a 8 ans

Commentaires : I've used this survey professionally, in small pilot study, and going to use it again for a larger nationwide survey. It is an excellent platform, and beats SurveyMonkey and all other platforms in terms of features and ease of use.
I hope more people use it so that it will stay around.

Avantages :

The token feature is amazing and very good. I used it for an respondent driven sampling survey and it worked very well. The limeservice allows you to create surveys without ever having to read the manual.

Inconvénients :

No cons. Everything good.

Serban A.
Market research and data analyst (Roumanie)
Études de marché, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

One of the best survey tools out there!

5,0 il y a 6 ans

Commentaires : They are a nice young German company offering a great product that keeps getting better and better!

Avantages :

It has a logical, almost revolutionary, approach to survey branching and skip-logic. They hide question, based on equations, rather than using other means! Its quite bulletproof way of doing things, less likely for filters to fail.

Inconvénients :

It may be a bit hard to understand how it all works at first!

Arturo
Arturo
GIS Business Consultant (Mexique)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good Survey and Test Grading Tool

5,0 il y a 4 ans

Commentaires : I have been using LimeSurvey for a couple of years in my organization for customer experience surveys and in training courses to grade attendees knowledge and to evaluate trainers.

Avantages :

LimeSurvey is an easy to use tool for making surveys and grading simple tests. I love the fact that it has an integrated interactive tutorial for getting started. It has all question types/templates that you will commonly use when creating a survey. Its UI is really intuitive and comes with preview images in all question types. What I like the most about LimeSurvey is that you can configure lots of settings for a survey, like the restricted access control, timing, type of questions, survey logic creation, expiration date, url redirection after completion, etc.

Inconvénients :

What I do not like about LimeSurvey is its theme/template editor. It could be easier to modify by any non developer.

Alfredo
M (Mexique)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Do you want to generate advanced questionnaires? This is your option.

5,0 il y a 3 ans

Commentaires : For more than 10 years it has been my option to carry out questionnaires to my clients. Not once have I been disappointed.

Avantages :

Being an open source tool it gave me an excellent opportunity to implement it immediately without spending a penny

Inconvénients :

Its implementation can be complicated, installation and updates are currently paid options

Ricardo
Planning and Development Analyst Organizational - IT (Brésil)
Administration publique, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Limesurvey use experience in Government

5,0 il y a 3 ans

Commentaires : Limesurvey use experience in Government
We use Limesurvey to create various forms for all types of events that we carry out in the IT Governance and Management area of the São Paulo City Hall. These forms range from registrations for in-person Forums to opinion polls, public polls and various surveys.
It enables the creation of forms and the organization of the collected data in different ways, which facilitates its use even by people who do not work in the technical area.
A broad and robust solution of great value in our work.
Translated with www.DeepL.com/Translator (free version)

Avantages :

Intuitive and easy to use; Easy to organize the collected data Possibility to export the results in different formats;

Inconvénients :

We have not found any cons in more than 3 years of use.