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En savoir plus sur Anedot

Anedot est une plateforme de don qui permet aux églises, aux ministères et aux campagnes de stimuler la générosité des donateurs (via Facebook, web, application mobile ou SMS).

En savoir plus sur Anedot

Avantages :

Easy to integrate into our marketing and fundraising efforts.

Inconvénients :

The setup process can take a few days to make sure that you are not a scammer or running a fraud.

Anedot - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,8
Fonctionnalités
4,6
Rapport qualité-prix
4,7

Probabilité de recommander le produit

9,3/ 10

Anedot a reçu une note globale de 4,8 étoiles sur 5 d'après 67 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (67)

Andrew
Andrew
Digital & Creative Director (É.-U.)
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

One-stop shop to raise MORE money for churches & non-profits

5,0 il y a 4 ans

Commentaires : Great experience working with Anedot. I recommend them to folks whenever I get a chance.

Avantages :

Firstly, the leadership and customer support team are top notch. They are a phone call or a text away whenever you run into an urgent issue. They have been willing to make adjustments on their end to get the product to do what we needed it to. They take feature suggestions seriously and are continually rolling out new, useful updates. Their backend is extremely well-designed and intuitive and packed with features if you dig deeper. The forms are extremely low-friction for users, presenting the fields prominently and beautifully. Tools to manage gift multipliers, recurring gifts and abandoned shopping carts are well-designed.

Inconvénients :

Anedot is not a full CRM solution. Larger orgs will want to use a CRM to manage their file. However for smaller churches and non-profits, I believe Anedot and something like Mailchimp would be all you need to run your online fundraising & generate necessary reports on progress. Exporting reports from Anedot is very straightforward - again, the reports are generated on a per-transaction basis - I haven't found a way to export activity (donation history) for a specific user. However for a smaller org that's not a real problem - You can export the transaction history and then play with the CSV in Excel to get more specific answers. This isn't really a con. Few (reasonably priced) donation platforms offer a solid built-in CRM. You're not signing up with Anedot for a CRM - you're signing up with them because they have great forms that convert well, action pages (think petitions), competitive processing fees & absolutely stellar support.

Réponse de l'équipe de Anedot

il y a 4 ans

Andrew, Thank you for taking the time to leave this review. Our team is passionate about serving our customers, so we're always happy to hear feedback like this! Thanks again! Here to help, Paul Dietzel Founder, Anedot

Frank
Executive Director (É.-U.)
Institutions religieuses, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Does What It Says It Will Do

5,0 il y a 4 ans

Commentaires : We were looking for donor fundraising software comparable to PayPal that shared our values. Anedot was not only hands-on from day one, but our donors seem to feel more comfortable supporting online now. Before we saw lots of checks by mail.

Avantages :

Very easy to use software, that donors find easy to use as well. If there is any question Anedot support is back to you in a reasonable amount of time ... but I've only had to contact them once in the two years we've been using this. The cost is comparable to PayPay that we were using, and Anedot accepts PayPal payments as well.

Inconvénients :

The donors create their own login, but I wish I had a way (or have not found) to create an address database for doing postal mailings. We have this set up in separate software which can seem redundant.

Réponse de l'équipe de Anedot

il y a 3 ans

Frank, I appreciate your kind words! We are passionate about helping our customers. Here to help, Paul Dietzel Founder, Anedot

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Médias de diffusion, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

I can't believe these other reviews are real

3,0 il y a 3 ans

Commentaires : Simply resetting the password doesn't work. That's pretty basic functionality that shouldn't need a support ticket.

Avantages :

It manages and exports into easy to use excel spreadsheets.

Inconvénients :

Many of the basics of user experience are completely difunctional. Onboarding was tiresome and manual, with many delays that could have been avoided if there was any information communicated explaining what information was needed. But you deliver a piece of information - they get back to you 3 days to a week later, and let you know yet another piece of information is needed - which, if we had known about, would have been provided at the beginning of it. Customer service takes 24 hours. They charge too much for a lack of service.

Pastor Doug
State Treasurer (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Anedot is the best processing option for our pro life nonprofit!

5,0 il y a 5 ans

Commentaires : From day one to now, our first year with Anedot has been stellar. Every state affiliate of National Right To Life should use this firmly pro-life, firmly conservative payment processing company! It’s a fantastic suite of fundraising tools!

Avantages :

The customer support is phenomenal, the built in tools are excellent, and we could not be more thrilled with Anedot.

Inconvénients :

Very minor tweaks could be made to some built-in wording on reports and formatting improvement on email notifications. Customer support has forwarded these concerns to the proper folks and we are confident that improvements will result.

Réponse de l'équipe de Anedot

il y a 5 ans

Pastor Doug, Thank you for your kind words. I also appreciate the feedback that you passed along to the team. Great things ahead! Here to help, Paul Dietzel Founder, Anedot

Wayne
Executive Director (É.-U.)
Musées et institutions, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Easy, Secure, Affordable

5,0 il y a 4 ans

Commentaires : Excellent

Avantages :

Great interface for the web donation page. Easy to build or modify. Makes recurring donations easy. Inexpensive for non-profits.

Inconvénients :

Have not figured out how to thank donor directly from the donation email, but probably my fault.

Réponse de l'équipe de Anedot

il y a 3 ans

Wayne, Thanks for leaving a review! We can definitely help you set up thank you emails. Reach out to help@anedot.com and our team will assist you. Here to help, Paul Dietzel Founder, Anedot

Yvonne
Marketing Director (É.-U.)
Organisme social ou civique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

So simple and easy!

5,0 il y a 4 ans

Commentaires : Excellent customer service. Employees get back to me within 12 hours usually.

Avantages :

Anedot is perfect for low-dollar fundraising campaigns. It makes email marketing so much easier! It's effortless to set up and brings great results.

Inconvénients :

Transaction fees are a bit high but that's to be expected.

Réponse de l'équipe de Anedot

il y a 4 ans

Yvonne, Thank you for leaving a review! We are happy to hear that Anedot has helped make your email marketing easier. Here to help, Paul Dietzel Founder, Anedot

Connie
Campaign Coordinator (É.-U.)
Comptabilité, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best software in the USA

5,0 il y a 4 ans

Commentaires : Excellent

Avantages :

Easy to use and the professionalism of every single person I have talked with. Always ready to help and solve problem.

Inconvénients :

I like everything, so far I have nothing to complain.

Réponse de l'équipe de Anedot

il y a 4 ans

Hi Connie, Thank you for your five-star review! We're always happy to hear from satisfied customers. Here to help, Paul Dietzel Founder, Anedot

Jeffrey
Candidate (É.-U.)
Organisme politique, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great for campaign

5,0 il y a 4 ans

Commentaires : Overall, I really like the simplicity.

Avantages :

I love the clean look and design for campaign fundraisers.

Inconvénients :

I would like to have a QR code generator built in to the app.

Réponse de l'équipe de Anedot

il y a 4 ans

Hi Jeffrey, Thank you for the review and thanks for the feature request. If you have any other feature requests or feedback, please feel free to submit requests at feedback.anedot.com. Here to help, Paul Dietzel Founder, Anedot

James
James
Executive Financial Officer (É.-U.)
Utilisateur LinkedIn vérifié
Organisme politique, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Comptroller/Treasurer

5,0 il y a 5 ans

Commentaires : This company is great! So customer friendly, it's a nice change from most other applications out there.

Avantages :

Anedot seamlessly integrates with other applications and its easy for both customers and back end users.

Inconvénients :

When filtering to a date range, the filter also adds only contributions. I need to change it back to all transactions so I get the withdrawals as well.

Réponse de l'équipe de Anedot

il y a 5 ans

James, Thank you for using Anedot! We appreciate your review, as well as the thoughtful feedback. Here to help, Paul Dietzel Founder, Anedot

Jacob
Jacob
Communications Director (É.-U.)
Utilisateur LinkedIn vérifié
Organisme politique, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great donation service!

5,0 il y a 5 ans

Commentaires : My overall experience has been extremely positive - I have really nothing bad to say, only a few improvements that could possibly be made.

Avantages :

I really like how intuitive the online dashboard is. It allows even an inexperienced user to perform advanced functions, see donor information, and more. I also like how responsive the support team is - they had me up and running the very next day, literally within hours.

Inconvénients :

I don't like that there aren't many customization features, particularly when it comes to sharing the donation page onto your own website. They try to force you to use the Anedot website to take donations, which I don't like as it takes away from the customization options that should be available.

Réponse de l'équipe de Anedot

il y a 5 ans

Jacob, Thank you for taking the time to leave this thoughtful review. Happy to hear you have had a positive experience with Anedot! Here to help, Paul Dietzel Founder, Anedot

Ryan
COO (É.-U.)
Organisme politique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

ANEDOT IS HANDS DOWN THE BEST IN THE BUSINESS

5,0 il y a 8 ans

Commentaires : I have worked with many different digital platform and credit card processing companies over the last 10 years and have found that one company and their service s stands out among the rest, and that is Anedot. After 5 years of working with them, I don't and have not had one complaint about the service they offer. On every level, they provide a service that meets and exceeds all expectations. The user friendliness they offer saves time and eliminates problems. The multiple options that they have provides for fast and efficient workflow that I allows me to provide the best of service to my clients. Anedot's prices are extremely competitive, although I would choose their service over any others even if their fees were doubled. Although they excel in all fields , I would have to say that the one thing that sticks out from working with them is their customer service., which in my 10 years experience is unprecedented. With other companies, you are lucky to find an email address of an actual representative in case of questions or issues. With Anedot, I have multiple email addresses and direct phone numbers of Anedot reps. Communication has never been an issue. Not only are they always there, but they reach out and contact me in regards to any issues or potential issues as soon as they happen to keep me in the loop and on top of everything./ They work hard to rectify problems such as payment chargebacks and donor issues, keeping myself updated on statuses and resolutions. And the politeness of anyone I have evr talked to from Anedot is and always has been welcoming and uplifting. It may at this point sound like I work for them and are just fillin gout the best review possible to help my company. That is not the case however. All of these things are 100% true and accurate, and personally, I am so busy right now with the election 2 weeks away, I don't have time to write reviews on anything.- But as a small piece of gratitude for all that they have done for me over the last few years, I will make time. Anedot is the best of the best.

Avantages :

Recommend your product.? No, I insist on your product. But in a situation where recommendation is my only input, I always recommend Anedot.

Inconvénients :

I got nothing.

Réponse de l'équipe de Anedot

il y a 8 ans

Ryan, Thank you for the very kind review. We appreciate your business and enjoy doing what we do -- so it makes it easy! Thanks again :) Here to help!

Brad
CEO (É.-U.)
Médias en ligne, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Fantastic resource for scaling your political campaign or non-profit website

5,0 il y a 4 ans

Commentaires : I've been using Anedot since at least my own campaign for public office in 2013. As a website developer for several dozen different campaigns and non-profit organizations, I've also recommended Anedot many times as a price-effective option to manage compliance/reporting requirements, easy setup, and integration. I've also set up hundreds of donation pages for different clients, and using the Anedot page builder is very straight forward. For some campaigns with more initial capital and a higher volume of donors, it may make more sense to build your own complete platform with a lower transaction cost, but for smaller campaigns, the cost brings a lot of value. Also, for the very few times I've needed to reach out to their customer support (probably less than 5 times in 7 years) their staff has always been very friendly, knowledgable, and helpful.

Avantages :

Using Anedot allows campaigns and non-profit organizations to "hit the ground running" with the ability to start raising funds in a FEC-compliant manner as early as the same day they apply for their account. Hundreds of necessary elements are already implemented well, with options to customize the look and feel, collect custom donor data, collect donations by text, and create custom reports. Rather than needing to build out a custom platform each time requiring thousands of dollars of investment, campaigns can start collecting money quickly and securely.

Inconvénients :

There are a few elements that still need to be improved for more complete integration with some web campaigns, such as full native web embed (rather than using iframes), full CSS control of the layout, and full API integration for e-commerce and other tools. I understand these could lead to issues for some smaller campaigns, but these kinds of "power tools" would be very helpful for certain use cases.

Réponse de l'équipe de Anedot

il y a 4 ans

Hi Brad, Thank you for the review and the thorough feedback. We appreciate hearing from our customers. Here to help, Paul Dietzel Founder, Anedot

Richard
Candidate (É.-U.)
Organisme politique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A huge headache and no informed customer service

3,0 il y a 3 ans

Commentaires : I will quit using them as soon as this campaign is over.

Avantages :

Flexibility - you can make a lot of donor forms.

Inconvénients :

Documentation is just plain wrong much of the time. The UI can be unbearable. And customer service doesn't know how to do anything except cut and paste the faulty documentation. A miserable experience all around, and you pay extra for it!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Organisme politique, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Anedot is great for raising money in a user friendly, donor friendly platform

5,0 il y a 7 ans

Commentaires : Anedot has great customer service and is very easily accessible. Great team and product! Best in the business.

Avantages :

I love the customizable donate pages and the data collection tools.

Inconvénients :

I like least the lack of integrations with email marketing opportunities - an integration with mailchimp or another email sender would be a huge asset for campaigns.

Réponse de l'équipe de Anedot

il y a 5 ans

Update: Since the time of this review we have added integrations with several email sending platforms including: - SendGrid - Sendy.co - Mailchimp - Klaviyo - Iterable - ActiveCampaign - EmailOctopus - And more! Thank you for the review! Here to help, Paul Dietzel Founder, Anedot

Jeremy
Jeremy
Deputy Fundraising Director (É.-U.)
Organisme politique, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Anedot is the best out there for fundraising! team are like family to us.

5,0 il y a 6 ans

Commentaires : Very happy that over a year ago we made the switch to Anedot. I'll never forget my first interaction with Anedot. We got a new client at the firm and I noticed he had it instead of the usual ActBlue. I called after-hours to inquire and left a voicemail---the next thing I know the CEO is calling me at night. I felt terrible at first, thinking I hit the wrong number, but he quickly explained he monitored after-hours messages.

Avantages :

Easy to use, quick, and great customer service. Love the chat feature. Everything is just simple. You can resolve most issues without even having to pick up the phone.

Inconvénients :

No complaints at the moment---but always anxious for updates and more features.

Réponse de l'équipe de Anedot

il y a 5 ans

Jeremy, Thank you for the review. Always happy to hear from a satisfied customer. Great things ahead! Here to help, Paul Dietzel Founder, Anedot

Norberto "Geremy"
Norberto "Geremy"
Former City Council Candidate (É.-U.)
Utilisateur LinkedIn vérifié
Organisme politique, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

I would recommend this product for every campaign

5,0 il y a 4 ans

Avantages :

This program makes it very easy to report donations. If there were a way to insert spending into the application, then campaigns would be saved so much time with one large report rather than having to consolidate.

Inconvénients :

I do not like the mobile version of this application. It is not user-friendly and there are not many options.

Réponse de l'équipe de Anedot

il y a 4 ans

Norberto, Thank you for taking the time to review Anedot. We appreciate hearing from our customers! Here to help, Paul Dietzel Founder, Anedot

Jason
Jason
Mayoral Candidate (É.-U.)
Utilisateur LinkedIn vérifié
Administration publique, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Anedot - Reliable Service - A Must Have

5,0 il y a 6 ans

Commentaires : I’ve used Anedot with two political campaigns and have found that donors enjoy the security and ease in donating and I can track it all seamlessly.

Avantages :

The flexiblity and integration with other software tools. It works great with Facebook Pages or just in sharing the link.

Inconvénients :

The only downside is the bank’s timeframe for processing the deposits and that is not something Anedot can control.

Réponse de l'équipe de Anedot

il y a 5 ans

Jason, Thanks for the review. Glad to hear that your donors feel safe donating with Anedot. Security and donor privacy are some of our top priorities! Here to help, Paul Dietzel Founder, Anedot

Nicholas
Finance Director (É.-U.)
Organisme politique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Anedot makes you a pro!

5,0 il y a 4 ans

Commentaires : With Anedot's features and customer support, even a new fundraiser will look like a pro! Best in class!

Avantages :

Anedot's campaigns are customizable without being too confusing. They look great and are easy to manage! Plus I love the integration with Mailchimp!

Inconvénients :

I'm excited Anedot has begun implementing action pages and looking forward to the events features down the road as well as web store abilities.

Réponse de l'équipe de Anedot

il y a 4 ans

Hi Nicholas, Thank you for the review and for the kind words. We're always happy to hear from our customers! Please do not hesitate to reach out to us if we can be of any assistance. Here to help, Paul Dietzel Founder, Anedot

Mitch
Mitch
Designer (É.-U.)
Utilisateur LinkedIn vérifié
Design graphique, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use, great customer service

5,0 il y a 4 ans

Commentaires : Great for donations and easily configured to gather required donor information.

Avantages :

Great customer service, easy to set up and add admins and users. You can control multiple accounts from one login. Makes it easy since you only have to set up one user account and then Anedot knows you have worked with them before when you set up another client.

Inconvénients :

Can't think of any cons, there are a lot of competitors that advertise more than Anedot, I would say finding them was the difficult part. I looked at other donation sites and found all the companies providing this service then compared their costs. I was pleased to find Anedot also had great service.

Réponse de l'équipe de Anedot

il y a 4 ans

Mitch, Thank you for taking the time to leave a review. We're always happy to hear from satisfied Anedot users. Here to help, Paul Dietzel Founder, Anedot

Jinger
Campaign Manager/Bookkerper (É.-U.)
Organisme politique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best user friendly & bookkeeper friendly software around!

5,0 il y a 5 ans

Commentaires : Fantastic & I have had to use a few other platforms so I have them to compare to.

Avantages :

The set up of campaigns is easy to figure out. I love how you can design each differently. But from the bookkeeping side- the reporting capability is fantastic.

Inconvénients :

Forgive me if its a feature I don't know but if it could integrate with QuickBooks then my work life would be complete!

Réponse de l'équipe de Anedot

il y a 4 ans

Jinger, Thank you for the review and the kind words. We currently integrate with QuickBooks via Zapier. If you'd like help setting it up, please do not hesitate to contact our service team! Here to help, Paul Dietzel Founder, Anedot

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Relations publiques et communications, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Anedot is a great tool

5,0 il y a 5 ans

Commentaires : I would definitely recommend Anedot. Their product and support are top-notch. We will continue to use them in the future.

Avantages :

Anedot is a great tool for raising money. We use it for most of our non-profit work and small political campaigns. They have everything you need and they make reporting a breeze.

Inconvénients :

The setup process can take a few days to make sure that you are not a scammer or running a fraud.

Réponse de l'équipe de Anedot

il y a 5 ans

Thank you for the thoughtful review. Happy to hear that you are pleased with our product and customer service! As you mentioned, we take the verification process very seriously. Our team examines each account and stops scammers before they can cause harm to donors. Please do not hesitate to contact us if we can further assist you. Here to help, Paul Dietzel Founder, Anedot

Carol
Owner (É.-U.)
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

BEST there is!

5,0 il y a 5 ans

Commentaires : I have been using Anedot since they started. I am the Treasurer for candidates, legislators and Political Action Committees in Oregon. Anedot is the ONLY platform I use for my clients. They offer everything we need, along with fantastic customer Services and price. There are other platforms out there, but when you add up all the piece-meal costs, or the loss of time when you have to manually go up to get and/or transfer info, Anedot beats them all! Thank You to Anedot for providing not only the Best platform available, but a staff that no one can beat...they are the BEST!!! Thank you Anedot!

Avantages :

What is there not to love about Anedot? Everything!

Inconvénients :

there is nothing I do not like about Anedot

Réponse de l'équipe de Anedot

il y a 5 ans

Carol, Thank you for your very kind words. We love hearing from our happy customers! Here to help, Paul Dietzel Founder, Anedot

Bobbie Jo
Operations Manager (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Great for nonprofits!

5,0 il y a 4 ans

Avantages :

Anedot is super simple to customize and set up different campaigns. They offer a nonprofit rate and the option for the donor to cover the fees which is a huge win in the nonprofit world!

Inconvénients :

Only negative is that it is another login that donors have to know if they'd like to change/update their reoccurring donations.

Réponse de l'équipe de Anedot

il y a 4 ans

Bobbie Jo, Thank you for the review. We appreciate your feedback! We are always happy to assist and answer questions. Here to help, Paul Dietzel Founder, Anedot

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Organisme politique, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Game Changer!

5,0 il y a 7 ans

Avantages :

Anedot’s ease of use has allowed me to spend less time dialing for dollars and more time getting all my other work in order! I was amazed after my first day using the app and realizing I’d garnered nearly in small donations just through text messages and a post on social media! Anedot allows you to save phone time for the heavy lifting and gives your core donor group the ease of one-click contributions. Total game changer!

Inconvénients :

I’m really excited that PayPal has been added on, the next step and hopefully this happens immediately Anedot adds on squarecash capabilities. My only real challenge with the software so far is not the software itself, but getting the same message from donors again and again “Can I cashapp you?”

Réponse de l'équipe de Anedot

il y a 5 ans

Thank you for the thoughtful review. It's great to hear that you already seeing an increase in donations! Please do not hesitate to contact us if we can further assist you. Here to help, Paul Dietzel Founder, Anedot

Chris
Chris
Principal (É.-U.)
Utilisateur LinkedIn vérifié
Organisme politique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Political/Non-Profit Contribution Processor Around

5,0 il y a 5 ans

Avantages :

Outstanding customer service. Easy to use and customize. Easy for donors to use.

Inconvénients :

A very few features require company assistance to setup, but fewer all the time.

Réponse de l'équipe de Anedot

il y a 5 ans

Chris, Thanks for the review. Great things ahead! Here to help, Paul Dietzel Founder, Anedot