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4,7 (1 411) Écrivez votre avis !

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Avantages :

The form inserts are a bit more customizable than other similar software that I've tried, like eversign and docusign, without having to go whole hog into API.

Inconvénients :

Our employees wouldn't be able to open documents, I wouldn't be able to edit things, and there was just always something wrong. The wait time for fixes was anywhere form 2 minutes to 2 hours.

Dropbox Sign - Notes

Note moyenne

Facilité d'utilisation
4,7
Service client
4,5
Fonctionnalités
4,6
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,9/10

Dropbox Sign a reçu une note globale de 4,7 étoiles sur 5 d'après 1 411 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (1 411)

Todd
Todd
Content Manager
Utilisateur LinkedIn vérifié
E-learning, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great product, easy to use

5,0 l’année dernière
Sous-titres en français disponibles pour la vidéo
Ando
Rédactrice (Madagascar)
Bijoux et produits de luxe, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Une gestion facile de vos documents et vos contrats avec Dropbox sign

4,0 il y a 2 semaines Nouveau

Avantages :

Vous pouvez synchroniser dropbox sign avec vos appareils pour un backup facile et accessible de vos documents ou vos contrats simplement. En plus, vous pouvez signer vos dossiers.

Inconvénients :

par contre, le service clientèle n'est pas très réactif. Donc, cela peut compliquer l'utilisation.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Dropbox Sign - Outil pour rationaliser les contrats

3,0 il y a 9 mois

Commentaires : Selon mon experience, j'ai utilisé le logiciel Dropbox Sign afin de prendre la signature des travailleurs même s'ils ne sont pas présents. Ainsi, l'entreprise aura facilement la signature sur les documents.

Avantages :

Le plus apprécié dans ce logiciel est que Dropbox Sign permet de réduire le temps nécessaire pour terminer les contrats.

Inconvénients :

Le moins apprécié dans Dropbox Sign est que le support techniques prend beaucoup de temps pour répondre.

Augustine
conseillère marketing et management (Côte d’Ivoire)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Mon expérience Dropbox Sign

3,0 il y a 3 mois

Commentaires : Bonne initiative pour le partage de fichier mais devient de plus en plus couteux

Avantages :

Synchronisation des fichiers du téléphone vers mon pc via internet

Inconvénients :

Ne stocke pas la totalité des fichiers envoyés

Issifou
Issifou
Gestion clientèle (Bénin)
Utilisateur LinkedIn vérifié
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Une bonne solution

4,0 il y a 3 semaines Nouveau

Avantages :

J'apprécie plus sa facilité d'utilisation. Il permet de gagner du temps avec la signature électronique

Inconvénients :

Le stockage de certains fichiers ne marche pas

Louise
Manager (France)
Conseil en gestion, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Facile

5,0 il y a 3 mois

Avantages :

Très facile d'utilisation, user-firendly et fonctionne bien

Inconvénients :

Nécessite que l'ensemble de l'entreprise en soit équipée pour que cela ait une véritable valeur

Cedric
Gérant (France)
Construction, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Très bien et indispensable

5,0 il y a 9 mois

Avantages :

Le stockage est très pratique et rapide

Inconvénients :

La vitesse de téléchargement des fichiers

romain
Conseillé (France)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Qualité de logiciel

5,0 il y a 9 mois

Commentaires : J’apprécie beaucoup cette fonction et c’est intuitif

Avantages :

Très utile pour signer de façon électronique et avec un stockage de données efficaces

Inconvénients :

Il y a des fonctions que j’utilise peu.

Réponse de l'équipe de Dropbox

il y a 9 mois

Thanks for sharing your experience with us Romain!

Frane
Frane
Head of Affiliate Network Development (Croatie)
Utilisateur LinkedIn vérifié
Automobile, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Better than DocuSign!

5,0 l’année dernière

Commentaires : Amazing!

Avantages :

The feature that sets HelloSign apart from the competition, especially DocuSign is the unlimited envelopes (documents) you as a user can send out in a year.

Inconvénients :

Feature that would be good to have is to be able to replace the underlying document once you are in the preparation phase of the document and when you have already set the 'fields or text boxes' in the document, so that if you notice there is a misspelled word or something that needs to be changed you can simply upload a 'corrected' version and keep all the 'fields or text boxes' in the place where you already had them. It would help save a lot of time especially if you are working with longer documents collecting initials from each signer on each page.

Réponse de l'équipe de Dropbox

l’année dernière

Thanks so much for taking the time to share your experience, Frane. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about corrected version fields to our product team. Thank you again!

Sarah
Sarah
Program Operations Manager (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Seamless Integrations for Document Signing

5,0 il y a 2 ans

Avantages :

We've used HelloSign for almost two years now after switching from another electronic signature software, and HelloSign has been perfect. Not only do we use it for our internal HR and hiring needs, but we also have HelloSign integrated into our software so that our customers can sign their contracts without any issue. HelloSign offers reminder emails and also sends completed forms to all parties. It's so easy to use and maintain and super customizable. Love it!

Inconvénients :

I have never had any issues using HelloSign, but I am not on the team that integrated it into our internal software. I am not sure how technically difficult that was, but we have rarely encounter bugs.

Margie
Paralegal (É.-U.)
Cabinet d'avocats, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Dropbox Works for Me

5,0 il y a 4 semaines Nouveau

Commentaires : All the above reasons

Avantages :

We have everything in one place and it is secure in the Cloud so I can access this from anywhere.

Inconvénients :

That I can access it from anywhere, ha - no excuses not to complete any task

Darren
CEO (É.-U.)
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Okay product, but absoutely the worst customer service

2,0 il y a 12 mois

Avantages :

Initially (several years ago) the user experience of this software was better than most, back when Docusign was the only game in town. We chose HelloSign based on that. Today that's no longer the case and there are many products with a better overall UI and user experience (UX), like PandaDoc.

Inconvénients :

The product support for HelloSign is absolutely the worst of any SaaS (cloud-based) document signing product available today. I'm not sure if it's the result of DropBox acquiring them and trying to save money, or what but if you have the option to choose a solution like this go with PandaDoc or even Docusign.

Réponse de l'équipe de Dropbox

il y a 11 mois

We're sorry to hear you've had trouble with our support team. We'll be sure to share your experience with the team. Thank you for taking the time to provide your feedback Darren.

Julian
Julian
Accounts Officer (Kenya)
Utilisateur LinkedIn vérifié
Logistique et chaîne d'approvisionnement, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Convenient Electronic Signature Tool

5,0 il y a 4 semaines Nouveau

Commentaires : Our experience with Dropbox Sign is quite positive. It is easy to use and our clients and internal team members rarely experience problems signing or sharing documents.

Avantages :

Dropbox Sign allows us to upload, share, store and request clients to sign conveniently under one platform. Electronic signature helps keep everything formal with our clients and employees. It is simple and straightforward. It is one of the few tech solutions that does exactly what it is designed for with minimal issues.

Inconvénients :

There is nothing I don't like about this electronic signature solution. However, I feel that the price may be relatively high for individuals or small companies.

Nicole
Nicole
Managing member (É.-U.)
Utilisateur LinkedIn vérifié
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great product

5,0 l’année dernière

Avantages :

It's reasonable price compared to other e-signature platforms. The ease of the system and being able to create templates to reuse are great.

Inconvénients :

Not being able to replace a document with a new file if the parties have not opened the original file yet.

Réponse de l'équipe de Dropbox

l’année dernière

Thanks so much for taking the time to share your experience, Nicole. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about replacing the original document to our product team. Thank you again!

David
Private Investigator (É.-U.)
Sécurité et enquêtes, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Simplistic

5,0 il y a 9 mois

Commentaires : My partner jokes that my desk is so clean because I never use it and that isn't far from the truth. I use my steering wheel desk more. Thanks to Dropbox Sign I can continue to get work done regardless of where my "office" is that day. Built in storage with Dropbox is convenient if you choose to use it.

Avantages :

Simple enough to understand and use, has everything I need for basic contracts. The entire process is relatively quick.

Inconvénients :

Anything that has been sent out can't be amended, even if no-one has signed yet.

Réponse de l'équipe de Dropbox

il y a 9 mois

Thanks for sharing your feedback David! Love hearing we're helping to keep your desk clean.

Richelle Marting
Richelle Marting
Attorney (É.-U.)
Utilisateur LinkedIn vérifié
Services juridiques, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Excellent e-signature solution

5,0 il y a 3 ans

Commentaires : For my minimal e-signature needs - only a few documents a month - this is the perfect solution. It's extremely easy to use for both me and even the unexperienced recipient.

Avantages :

Extremely easy to use, affordable, with great audit trails. It sends messages to all signatories with alerts to sign the document and reminders if the document remains unsigned after several days. All users are notified and sent a copy when the document is fully executed.

Inconvénients :

Biggest drawback for me is lack of a Microsoft Word add-in to upload/sign directly from Word instead of having to log into the website and upload. Other solutions offer this solution and it would be a great timesaver if added.

Paruhang
Paruhang
Software Engineer (Népal)
Utilisateur LinkedIn vérifié
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Hub for Signatures

4,0 il y a 2 semaines Nouveau

Avantages :

A fast an easy tool for signing document in a secure manner.

Inconvénients :

It is an amazing product but the price might be a little on the expensive side.

Monika
Sales Revenue Manager (É.-U.)
Hôtellerie, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Best product I've used so far

5,0 il y a 3 semaines Nouveau

Avantages :

Very easy navigation, not expensive. If you need help, customer service is always available.

Inconvénients :

Free trial was offered to my company and after it, my company signed the agreement.

Rich
Sr. Marketing Manager (É.-U.)
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

HelloSign is the perfect solution for Realtors

5,0 l’année dernière

Commentaires : Overall, HelloSign has filled a gap for our company where other competitors missed the mark. We used DocuSign for many years, but due to pricing and integration capabilities with our management software, we selected HelloSign

Avantages :

As a real estate development and management company, it is important to be able to clients and partners with documents for electronic signature. Being able to view, sign and complete the process (and repeat) is important for creating efficiencies and growing.

Inconvénients :

The one main drawback I've seen so far is that templates are not able to be edited during a send. If I need to change one field for a unique reason, I would have to create a completely new template. Also, there is no way to edit a document after being send (prior to anyone signing). It would be nice to be able to make amendments to a document (and recirculate to signers) instead of having to recreate.

Réponse de l'équipe de Dropbox

l’année dernière

Thanks so much for taking the time to share your experience, Rich. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about post-send-editing to our product team. Thank you again!

Danica
Implementation Manager (É.-U.)
Ressources humaines, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Hello...SIGN! An Electronic Signature Alternative

5,0 il y a 4 ans

Commentaires : It's been a great experience using HelloSign. My company was able to save money by switching to this platform and it has great usability. It's been really great using this product! I highly recommend HelloSign.

Avantages :

I like the user interface on this product. It's very user friendly and easy to navigate between functions. I also love that there is the ability to create template and template links. The template links are a great option so you can share in bulk or don't want to type an email address in each time you send the same form to someone.

Inconvénients :

I don't like that there isn't a good customer service function. It's hard to get help and you have to contact the company via email.

James
Manager (É.-U.)
Génie mécanique ou industriel, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Manager

5,0 l’année dernière

Avantages :

I use it primarily for the e-signature. This allows me to quickly send a contract to a customer and have them sign it the same day instead of waiting for the US Post Office.

Inconvénients :

I wish the templates could be presented in PDF format instead of the question/answer format. I tried using the template but felt more like a Google form than the PDF I had originally designed.

Réponse de l'équipe de Dropbox

l’année dernière

Thanks so much for taking the time to share your experience, James. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about PDF output to our product team. Thank you again!

Mickie
owner (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

HelloSign review

4,0 l’année dernière

Commentaires : we are able to utilize an electronic signature, saving a significant amount of travel and time.

Avantages :

we are able to send lease/contracts/documents to our new tenants/workers/colleagues, electronically. we are able to store a template and not recreate our lease every time we need to utilize it.

Inconvénients :

we are unable to change the document once it has been sent. we are unable to change how many signers to a template. CUSTOMER SERVICE is foreign and NOT organized. nor easy to communicate with - NO LIVE interaction - only email available & apparently they are located on the opposite side of the earth from my timezone. VERY FRUSTRATING

Réponse de l'équipe de Dropbox

l’année dernière

Thanks so much for taking the time to share your experience, Mickie. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about our support to our customer success. We are working all the time to improve. Thank you again!

Lisa
Owner (É.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Great value and great product

5,0 l’année dernière

Commentaires : We use HelloSign for all of our contracts and change orders. We love that we can get them documents to people quickly and have electronic, verified signatures.

Avantages :

Love the ease of use of the software. Very intuitive and easy to use.

Inconvénients :

There is nothing that I don’t like about this software. Would like to possibly be able to edit documents once sent instead of having to delete and send new.

Réponse de l'équipe de Dropbox

l’année dernière

Thanks so much for taking the time to share your experience, Lisa. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about post-send editing to our product team. Thank you again!

Ashley
Director of Operation (É.-U.)
Télécommunications, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

HelloSign Review- Used Daily

5,0 l’année dernière

Commentaires : We have to have contracts signed in order to do our day to day processes so having the ability to sent them through this system, and be able to afford to do so, makes the process a 1,000 times faster and has increased our production and minimizes the redos we have had.

Avantages :

We were using a different product prior to switching over to HelloSign but that one got way too expensive. When we found this product it was exactly the same processes and detail only at a rate that us as a company could afford. We loved this so much we even brought another of our friends over to the product as well!

Inconvénients :

It would be nice it we could resend documents to customers through the mobile app, that would give me the ability to literally work from anywhere at any time but it is still better than anything else we reviewed or looked at purchasing

Réponse de l'équipe de Dropbox

l’année dernière

Thanks so much for taking the time to share your experience, Ashley. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about mobile app sending to our product team. Thank you again!

Chari
Tenant Relations Coordinator (É.-U.)
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Invaluable Product

5,0 l’année dernière

Commentaires : We used a different product for a while that was inferior and we felt was much harder to use. Absolutely no problem with using HelloSign for our online document signing program. We have legally binding documents without the extra public traffic in our offices.

Avantages :

Our office is a Property Management Company, managing over 400 privately-owned rental properties. We first started using HelloSign during the early days of the Pandemic. Our office was shut down for a month at the beginning of the Pandemic. We opened back up to employees, but not the public, a month later. We were closed to the public for at least 6 months. HelloSign was invaluable to us during that time. We were able to still do our job for our owners using HelloSign to get signatures on new leases, renewals and additional required paperwork from both Tenants and Owners. Without it we would not have been able to conduct our business. Even though we are fully open for business now, we still use it for renewals so tenants don't have to make the trip to our office to renew their leases.

Inconvénients :

I cannot really think of anything I don't like about HelloSign. It is extremely easy to use and our customers seem to find it easy to use as well.

Réponse de l'équipe de Dropbox

l’année dernière

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! I was wondering if you would be interested in participating in a roundtable about how HelloSign is used in sales use cases. We'd love to have your voice!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Médias de diffusion, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Revolutionized our sign off practices

5,0 il y a 5 ans

Commentaires : HelloSign is absolutely instrumental for my team (business development). We execute a number of agreements on a daily/weekly basis, and HelloSign makes the process absolutely seamless. It is 100% worth the cost.

Avantages :

I entered the workforce 10 years ago. The company I worked at was a heavy deal and sign off company, and I was constantly running around the office with a manila folder and a pen to get signatures from everyone I needed. If I lost my document before getting the 10 signatures I needed, I would have to start all over from the bottom of the chain. If HelloSign existed when I was an assistant, I would have gotten so many wasted hours back. HelloSign is a product that I will not be able to work without from hereon out. I was introduced to it in my current position, at the very first moment that I had to sign on boarding paperwork. I fell in love almost instantly. HelloSign allows you to prepare one digital document for execution by as many people as needed. You can set the order that people sign, insert fields for them to type in pertinent information, and send out the document with a few clicks of a button. It is legally binding. I can't write enough about how amazing HelloSign is. I have literally never had a negative experience with it. I wish I could use my business account for everything -- signing leases and personal documents would be a breeze with this thing.

Inconvénients :

There is nothing that I don't like about this software. I'm struggling to think of something that frustrates me -- ah. Here's one: sometimes, when you upload a contract and there's not enough height on the lines, it's difficult to create signing fields that don't overlap. But, to be fair, that's a problem that can be fixed with us.