Great Experience!

Publié le 18/04/2017
Loreen S.
Eyelash Technician & Makeup Artist
Cosmétiques, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Yocale is the first online booking system I have used and it has been a great experience -- from set up to now having used the system for almost a year. There have been some minor hiccups along the way, but the team was always dedicated to looking into the problem or a fix was already in the works. I have referred a few people to use Yocale and I will continue to do so!

Avantages: That is Canadian based! So many of the leading competitors are from the US. The tech support has been great and I also find the system easy to use. New updates are always being released for more features which has been very useful as well.

Inconvénients: There were some hiccups with client reminders (my clients have become reliant on these reminders) which resulted in some confusion. Some features that would be great for my business are still being developed -- this is really the only reason I would look elsewhere.

This company goes the distance in customer service. Any issues we ever had were dealt with quickly.

Publié le 17/05/2017
Susan S.
owner
Santé, bien-être et fitness, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Additional features as well as better service.

Avantages: The people behind the product work so hard to meet our requests and deal with any issues that come up. They are prompt in responding to our clients' needs which is fantastic.

Inconvénients: Some clients had difficulty at first because we changed systems and this one presented differently although in the end much better.

Medic laser

Publié le 21/07/2016
Sherry Y.
Medical Cosmetic Laser
Hôpitaux et soins de santé, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Congratulations !!!! I'm so happy with my Yocale program' You and all Yocale team working hard to satisfy and support your clients. this is an incredible program that makes my job easier. I as a Yocale client am happy with the service you provide. I believe Yocale deserve this award and wish you more success. Congratulations to all Yocale team :)

Avantages: It's easy to use for my clients and staff in our Clinic. The best option that i like the most is that reminds our clients appointment automatically.

overall great to use and friendly people super willing to customize our interface

Publié le 01/08/2017
Dayna W.
Owner
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: The ease of use and clarity provided through various options for example colour coding of services.

Inconvénients: The inability at this point to search clients by dependants is somewhat frustrating to work around but they are working on this we have been told.

Great software at an even greater price point

Publié le 11/04/2017
Alan S.
Massage therapist
Cabinets médicaux, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I have enjoyed using this software for the past year. Price is just right and has most of the features I was used to from Mindbody. Overall very pleased

SO VERY SLOW TO LOAD

Publié le 15/05/2018
Joel S.
OWNER
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: OPTIONS TO SCHEDULE. PRETTY COLORS.
REASONBLY GOOD TECH SUPPORT.
THEY RESPOND TO QUESTIONS IN A REASONABLE TIME

Inconvénients: IT IS PAINFULLY SLOW TO LOAD AND TO SHOW YOU THE CALENDAR.
You can wait and wait as the wheel turns...

I love it!

Publié le 10/12/2015
Holli H.
Owner
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: I switched to Yocale last year because of it's online marketing as well as the ease of it's features (and it's Canadian) I love Yocale, My clients love the system and express how happy they are about how easy it is to use... often. It's simple and straight forward, for them and I, which is great, I don't have to spend hours on the phone any more booking people in or explaining the system, Yocale has a help number for clients to call if help is needed. Personally, the customer service has gone above and beyond to be in touch, when I have had a question.

THANK YOU YOCALE

Publié le 11/04/2017
Sima M.
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Commentaires: Yocale is the BEST! I love Yocale, my clients can book an appointment 24/7 and get notifications anytime an appointment is booked, cancelled or changed. I have a list of all my clients with their contact information and history of all their appointments and cancellations. the list goes on and on. last but not least their customer service is above and beyond helpful THANK YOU YOCALE

Heck yes

Publié le 20/06/2019
Chara K.
Nutritionist
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Advertising and booking being completed while I work. Dream come true.

Avantages: So easy to use. Saves time. Great support team.

Inconvénients: Takes a little time to set up, but so does everything else that works well.

Yocale Review

Publié le 11/04/2017
Kira L.
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Commentaires: Aside from a few glitches, and a slow loading speed at times, I've been very happy with this software, particularly the customer service. My questions are always answered quickly, and Yocale works hard to find answers and resolutions in a timely manner. Thank you!

Very powerful yet easy to use all in one online booking and marketing

Publié le 11/08/2015
Yeganeh N.
Office manager
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: Yocale is a very easy to use but powerful cloud based software. What makes it standout are the business management features such as invoicing, client relationship management, notes/charts, reporting, marketing etc. customer service has been great. Price point is very competitive.

Great Online Booking Software for Chiropractic Offices

Publié le 15/12/2015
Iman T.
Office Manager
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: Great scheduling software that makes online booking easy for chiropractic patients and reduces No Shows significantly!! Patients are able to Book, re-Schedule, Cancel appointments during after hours making office schedule always up-to-date!!

It is time and cost saver!

Publié le 30/09/2016
Nima J.
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Commentaires: A very successful and hard working team came up with this brilliant solution. Thanks you and wish you success.

One of the best!

Publié le 05/11/2015
Sam Z.
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: This is a full feature and sophisticated online booking software yet easy to use. Great for a serious jobs!

Easy, fast, convenient scheduling

Publié le 14/12/2015
Ali T.
Provider
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: This software has made it easier, faster, and more convenient scheduling for our patients and staff!

poor service

Publié le 16/01/2019
Kevin O.
Principal
Services financiers, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
1/5
Note globale
1 / 5
Facilité d'utilisation
1 / 5
Fonctionnalités
1 / 5
Support client
1 / 5
Rapport qualité-prix

Commentaires: Be very careful before you choose them as you may be stuck with them for a very long time

Avantages: price is good, that is all. there are no other qualities that are good.. nice website and easy to setup

Inconvénients: no support at all. i tested them as a vendor for Google Places and cannot turn them off. Google tells me to contact Yocal saying that Yocal must remove me. Everytime I email Yocal, they say i am removed but I am not.