Avis clients sur Chartio

par Chartio

Note moyenne

  • Note globale
    4,5/5
  • Facilité d'utilisation
    4,4/5
  • Service client
    4,5/5

En savoir plus sur Chartio

La solution performante de business intelligence sur le cloud de Chartio permet à quiconque d'analyser et de visualiser facilement ses données.

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34 avis affichés

James G.
Head of Marketing Operations and Demand Gen
Logiciels, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/08/2018

"One of the Best I've Used"

Commentaires: Starting with dispersed data we now have one place for it. We also now have a single place to create reporting where before it was happening all over. Modeling a complex multi-touch model would take months to do and this technology allowed us to be up and running in less than a month. The only challenges we faced were caused by our own data quality.

Avantages: The ability to pull in so many different data sets from so many different places. As a marketer pulling in data from google analytics, AdWords, automation platform, salesforce, etc. really allowed us to fast-track our reporting and made it to where we do not have to build a custom data model but get out of the box plug-ins with Chartio. The modeling is simple and easy to follow.

Inconvénients: I really have yet to find something I dislike

  • Provenance de l'utilisateur 
  • Publié le 10/08/2018
Utilisateur vérifié
Director of Marketing
Logiciels, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 14/04/2020

"A highly configurable tool for the technical team and technical marketer"

Commentaires: It’s a great experience. It present data that is critical to every single portion of our business and provides highly valuable insight in the health and performance of the business.

Avantages: There is a ton you can do with Chartio right out of the box without much technical ability. THat said, the more you know about your data and how it is structured, the more you can do with Chartio. SQL skills make the platform easier to configure and use but is not a required skill.

Inconvénients: It’s a little bit tough to handle huge data sets and make sure data connections are correct. I think that other than that the customization and configurability of Chartio is great.

  • Provenance de l'utilisateur 
  • Publié le 14/04/2020
Alexandre B.
Head of Customer Success at Lodgify
Logiciels, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 07/02/2019

"Great, but big margin to improve"

Commentaires: Very flexible, as long as the right data is synced, almost anything is possible.
Quite a lot can be done without knowing to do queries, which is great.
But the layout/design is outdated.

Avantages: -Flexible
-Great integrations
-Relatively easy to use without SQL skills

Inconvénients: -Layout outdated
-No wizards or help for setup

  • Provenance de l'utilisateur 
  • Publié le 07/02/2019
Jan G.
CIO
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 15/04/2019

"Great choice for all our reporting and BI needs"

Commentaires: From starting with very few and scattered reports to - after over three years - building all out multifacetted reporting for a strongly growing ecommerce business, Chartio has served us well. The tool keeps evolving and customer care and support has always been excellent :)

Avantages: The framework is robust and performant, the platform allows for quick and insightful analyses as well as powerful report programming equally well which makes it a great bridge between solutions that anyone can setup and framworks that require more advanced programming skills.

Inconvénients: There is room for improvement on the adaptability of some of the reports' design options.

  • Provenance de l'utilisateur 
  • Publié le 15/04/2019
Utilisateur vérifié
Product Manager
Informatique et sécurité réseau, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 17/06/2018

"Enterprise-grade BI for mid-market price and complexity"

Commentaires: BI, visualization, SQL queries, Postgres visualization, BigQuery visualization

Avantages: With Chartio, you can run from data to visualization in seconds, even if you don't know SQL. Chartio has a visual editor, clear and easy joins and table keys, a huge range of preconfigured data sources, and easy dashboard and folder management. Chartio is also one of the few, if not the only BI tool that can be embedded into your app and managed through tokens or SAML authentication. All in all, expect professional grade BI power without the cost or complexity.

Inconvénients: Cons are limited for Chartio. I found no issues with the querying or visualization itself, but did run into issues clarifying errors or linking data correctly. We also struggled to auto-refresh schemas, which in an environment where schemas change constantly, means a refresh cycle every week.

  • Provenance de l'utilisateur 
  • Publié le 17/06/2018
Luis P.
Team Manager
Externalisation/délocalisation, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 28/02/2019

"Chartio has been key to our success"

Commentaires: Chartio shows us key information for our partners to see and compare our numbers with other vendors. It has been great and the partner seems to love it. However, I feel it can be better in so many ways for the user to find it easier to use.

Avantages: I liked the many boards you can create with numerous amount of data within them. You can also organize them properly to be pretty to the eye.

Inconvénients: It is hard to program and sometimes frustrating to set everything up.

  • Provenance de l'utilisateur 
  • Publié le 28/02/2019
Utilisateur vérifié
Marketing Coordinator
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 30/03/2018

"We use Chartio for our data presentation for our team."

Avantages: The ability to write SQL and pull the necessary data from our database helps our team stay on top of the most recent initiatives.

Inconvénients: There are limits to the charts that's can be presented - in terms of types of charts like pie charts vs bar graphs.

  • Provenance de l'utilisateur 
  • Publié le 30/03/2018
Nono G.
GM
Logiciels, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 22/02/2018

"Great way to dig deep into analytics or a general overview!"

Avantages: Chartio is a powerful software that we rely on to keep track of our marketing efforts. It's great for gathering data from multiple sources and displaying them brilliantly in simple and colourful charts. It's also super reliable.

Inconvénients: You may need some SQL knowledge even to create simple charts. Also, customization can be limited sometimes.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 22/02/2018
Sasha O.
CEO
Services financiers
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4,5/5
  • Facilité d'utilisation
    4,5/5
  • Fonctionnalités
    4,5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 09/07/2015

"Chart.io makes us smarter"

Avantages: The visualization tools are great for spotting trends, board meetings, investor updates, and dashboards. But mostly they are constantly updating the product, which shows they love and care about data analysis and visualization.

Inconvénients: Creating dashboards is easy to do, hard to make look good.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 09/07/2015
Al L.
Manager
E-learning, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 28/09/2019

"Chartio Review"

Commentaires: Overall a great tool that provides valuable data driven insights for business teams.

Avantages: Provides valuable insights and dashboards for teams into metrics and goals. It’s a great way to view various aspects of our KPIs to see how we’re on track towards our goals.

Inconvénients: Somewhat cumbersome when trying to filter charts and not as easy for non admins to create a quick chart, etc.

  • Provenance de l'utilisateur 
  • Publié le 28/09/2019
Todd H.
Owner
Relations publiques et communications
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 08/12/2015

"Analyst to Executive - the only dashboarding tool we need"

Avantages: Chartio is simply, simple. Regardless of whether you are a data scientist (me) or an executive (my co-founder), Chartio just lets you get the dashboard creation process done with least number of clicks. It's powerful enough for exploratory analysis and the user access controls makes controlling information an absolute breeze.

Inconvénients: My only grime is not supporting a larger number of native integrations. Google Analytics, Salesforce and Segment are great however I'd like a few advertising and finance partners added.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 08/12/2015
Heather S.
Manager of Marketplace Operations
Ressources humaines, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 17/02/2017

"Best analytics tool for a startup"

Commentaires: Chartio has been a game changer for our business analytics function. We chose to use it because of its ability to use raw SQL (making it incredibly flexible). There is a bit of a learning curve for non-technical ops people, but once you're over the hump, the functionality and insight into key metrics is unparalleled. Their customer service is top notch as well...always available and willing to help with specific use-case questions.

Avantages: It integrates with Segment, so we can pull in data from many of our other end products/platforms

Inconvénients: The ability to integrate dashboards into your own website is available, but the product itself in this form performs very poorly in this case. Chartio is much better used as a stand-alone product. If you want users across your company to view dashboard data without eating up "seats", your best option is to schedule static dashboards via email.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 17/02/2017
Utilisateur vérifié
Data Analyst
51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 05/10/2017

"Ease to implement, manage and use"

Avantages: I like that you can easily integrate data from Amazon Redshift to CSV files, blend them by using the Data Pipeline and visualize them interactively in Dashboard.

Inconvénients: The grafical user interface when inserting custom functions in the Data Pipeline; the visualization can be improved.

  • Provenance de l'utilisateur 
  • Publié le 05/10/2017
Utilisateur vérifié
Vendor Operations Lead
Produits alimentaires, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 15/07/2019

"Very Useful Data Tool"

Commentaires: I love using it to track!

Avantages: A very organized way of tracking data and trends for our company

Inconvénients: Sometimes some of the pages/reports were a little busy.

  • Provenance de l'utilisateur 
  • Publié le 15/07/2019
Ling ling L.
Distribution Associate
Édition, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 04/10/2017

"Chartio offers a dashboard-like style of organizing data into tables and charts."

Commentaires: Organizing data into a report and downloading capabilities.

Avantages: - Many different chart options are available -- great for graphs!
- Able to organize data into a table format.
- Able to highlight certain data values, or change the text to make things more noticeable.
- Activity log
- Ability to search for any report/dashboard.
- Able to add any data tables you need.
- Great support team

Inconvénients: - OR statements are a bit cumbersome, but glad the option exists and is doable.
- Depending on the data used, sometimes other chart views aren't possible aside from tables.
- The dashboard-like style is okay, but having lots of tables in one dashboard makes me wish I could view the reports in a list-form instead.
- Customized styling/formatting (e.g., highlighting with conditional formatting) doesn't show up in the expanded view for tables.
- Inability to group like-items together -- this might be possible, and I just haven't discovered it yet.

  • Provenance de l'utilisateur 
  • Publié le 04/10/2017
Ryan M.
IT Manager
Logiciels
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4,5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    3,5/5
  • Support client
    4,5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 07/12/2015

"Chartio review for Shazam"

Avantages: Chartio is the fastest, easiest way to put an attractive front end on top of 'big data' like an Amazon Redshift instance. It's powerful enough to use SQL code to create dashboards, but flexible and easy enough to allow some end-users to create their own.

Inconvénients: Nothing really, their customer support has been excellent, and the product has worked better than our expectations.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 07/12/2015
Phil N.
Manager of Business Insights
Logiciels, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 21/02/2017

"Surpassed Expectations in Use and Customer Service"

Commentaires: Highly recommend Chartio for its ease of use and superior customer service. Whenever we have questions the help team responds back extremely quickly and in detail. Probably my favorite part of the service!

Avantages: Customer Service is A+++ and I hope they know how good they are.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 21/02/2017
Tamas I.
Senior Data Analyst
Logiciels
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4,5/5
  • Facilité d'utilisation
    4,5/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 09/12/2015

"It just works as expected."

Avantages: Easy to use, both for building and viewing the dashboards.
They release new features quite often and they just know what features I missed before.

Inconvénients: I don't know who viewed my dashboards and when. It would be nice to have usage statistics.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 09/12/2015
Karim W.
Organisme social ou civique
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4,5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4,5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 07/07/2015

"spin up a metrics dashboard in no time!"

Avantages: ability to generate SQL queries very easily and quickly visualize in dashboards is great! Very easy to ramp up on this software and use it.

Inconvénients: the visualization is simple, would be great if more advanced capabilities are offered, e.g. dynamic visualization

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 07/07/2015
Michelle F.
Analyst
Logiciels
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4,5/5
  • Fonctionnalités
    3,5/5
  • Support client
    4,5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 16/07/2015

"Chartio - Great for small businesses"

Avantages: Chartio does a great job providing ease of use for both a technical and non-technical audience. The interactive mode makes it easy to pull and display simple data, and query mode gives the opportunity for more complex and custom queries. It is easy and quick to put together and customize dashboards. Chartio also very easily connects to many types of data sources and even allows for CSV uploads. It is an affordable product that provides a significant amount of value for the money.

Inconvénients: The connection to GA is great, but it would be even better if the customization of queries and formulas was easier to navigate. Also, the opportunity for more HTML customization would be useful. Lastly, while Chartio can handle large data sets, it would be great if the queries on more complex data pulls could display more quickly.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 16/07/2015
Tyler M.
Regional Market Health Manager
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4,5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 10/07/2015

"Changed the Way We Work"

Avantages: Chartio has allowed my team to become even more successful by allowing us to look at and turn raw data into real time quantifiable information that is easily understood and interpreted on all levels. Since I personally began using Chartio about 5 months ago, I have seen how it has evolved within our company with how we have been able to use this data on a daily basis to provide us with more valuable information that we can use to make better decisions, day in and day out.

Inconvénients: It could be tough for users to use who are not familiar or have no knowledge or training on how to set up the different charts and view different metrics outside of the data that is set up for the users.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 10/07/2015
Steve L.
PMO Manager
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 21/03/2018

"Beautiful, clean dashboards! Great for SQL data too"

Commentaires: Chartio has allowed us to take action on our data.

Avantages: There's a lot to like here. The dashboards are clean and attractive. A solid group of features and dashboarding tools. Pretty cool SQL mode if you need to access SQL server.

Inconvénients: There are some data sources (Salesforce) that it would be nice to have a simpler direct connection with. We work around this by using Heroku & postgres.

  • Provenance de l'utilisateur 
  • Publié le 21/03/2018
Gina T.
Social Media Manager
Conseil en gestion, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 04/01/2019

"Very happy with this software so far "

Avantages: This product has made all things data less of a mundane headache on a day to day level and also made things easier for clients.

Inconvénients: I would love to see a better variety of integrations offered and for the product to be compatible with mobile more easily.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 04/01/2019
Utilisateur vérifié
Outreach specialist
Marketing et publicité, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 12/09/2019

"Makes reporting easy "

Avantages: Has made reporting side of my job super easy; you can track/chart whatever data you please; can send automated reports; great timesaver

Inconvénients: Snapshot only sends default filter information; otherwise you have to pull non-default information manually

  • Provenance de l'utilisateur 
  • Publié le 12/09/2019
Aurelia H.
UX Researcher
Logiciels
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4,5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 07/12/2015

"Researcher looking to understand user usage "

Avantages: Ability to visualize or get data without knowing SQL. It's fun and I feel like I'm learning how SQL frameworks work.

Inconvénients: sometimes I want to get certain data but can't get it without doing SQL. The support team is great but I don't want to ping them every time.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 07/12/2015