Avis clients sur SAP SuccessFactors HXM Suite

En savoir plus sur SAP SuccessFactors HXM Suite

Améliorez les performances des employés et alignez les activités de croissance de l'entreprise avec une solution de gestion des talents déployée dans le cloud.

En savoir plus sur SAP SuccessFactors HXM Suite

Avantages :

Keeps a nice tidy database of all current and past employees. There are many sections to list employee information, of course it requires administrators to keep it updated.

Inconvénients :

User interface is very old fashioned and navigation within program to find correct functions and features are really hard.

SAP SuccessFactors HXM Suite - Notes

Note moyenne

Facilité d'utilisation
3,7
Service client
3,6
Fonctionnalités
3,9
Rapport qualité-prix
3,6

Probabilité de recommander le produit

7,0/10

SAP SuccessFactors HXM Suite a reçu une note globale de 4,0 étoiles sur 5 d'après 239 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (239)

Md.
Md.
Leaf Buying Manager (Bangladesh)
Utilisateur LinkedIn vérifié
Tabac, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Manage your Human Resources Efficiently

5,0 l’année dernière

Commentaires : As a user, I am super delighted to use this software because it enables me to manage my team very efficiently. It reminds me of performance management of mine as well as my team. In addition to these, it allows you to request for any HR related letters and it reaches you on time without wasting your time physically.

Avantages :

I. Easy to use and very user-friendly for the HR guys as well as for the employees. II. Specific role creation as of the role profile ( ensuring proper delegation of authority). III. Real time update of the HR data. IV. Performance management system. V. Hiring or contracting and leaver management. VI. Compensation and benefit management. VII. Identifying the development needs of the employees and prioritizing the training program for the top loss.

Inconvénients :

I am extremely happy with this software and didn't find anything that I would not like.

Jhon
Developer (Colombie)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

The best software for HR professionals

4,0 l’année dernière

Commentaires : My experience was very good, it is just what I received and I cannot complain, I would like it to be better but with the advancement of technologies this may change, those changes I would like to see and allow me to automate everything.

Avantages :

The ease of use and its interface is very simple for those who have or not experience with the software

Inconvénients :

I did not find something that I did not like, perhaps scaling the connection with artificial intelligence, it would be ideal to be able to connect all this with automated learning

Utilisateur vérifié
Executive Assistant (Canada)
Utilisateur LinkedIn vérifié
Services financiers, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Not Intuitive and Complicated for no reason

2,0 il y a 3 semaines Nouveau

Commentaires : would not recommend to any person or business. not user friendly, not intuitive, and as previously mentioned I am constantly troubleshooting this software with my team and our administrator. on more than one occasion, people's time off has not accrued properly resulting in them either having a surplus or less vacation days than they're supposed to. any time i need to do anything in this software it is overly complicated. i miss our old vacation time software, and so does our team.

Avantages :

I like that there is an app, however i've never used it and i'm not sure how many of our staff use it either.

Inconvénients :

The main reason we use SF is time off requests/vacation management. After almost 2yrs of use, I still get emails from multiple team members that are struggling to: - see their total accrued vacation time - enter in their own vacation time (Aka they email asking me to do it for them) - cancel their own days off (they email me asking me to do it for them) - edit requests on their own (ex: changing from 3 days of vacation to 2 etc) without cancelling and re-entering the whole thing My biggest frustration with SF is that it doesn't show team members their total time off, it only shows what they've accrued as of the day they are looking at their profile. in order to see how many days they have left to book they have to adjust the calendar. I get the most emails about this issue, and my team struggles with this the most. You can't tell if a person has requested a 1/2 or full day w/o going "all the way" into the request - i should be able to look at either the homepage or Workflow Requests and tell if the person needs one day or just a 1/2. Instead you have to go into their profile, look at the request and THEN you can find out how much time they're requesting. I also get email notifs every time i cancel someone else's vacation time and yet they won't get an email. i've reached out to our system admin about this more than once and they can't seem to come up with a resolution. This software looks and feels old school - very windows 95.

Pratik
Lead Analyst (Inde)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Perfect one stop solution to manage employees database

5,0 il y a 4 mois

Commentaires : Overall good and mature product. Have been using it for almost 2 years now and not a single time faced any issue. Must for medium to large scale organization.

Avantages :

Very clean and simple UI which makes it easy to use, goal setting is very easy, good feature of requesting and giving feedback, good features in terms of employee directory search, course tracking is made easy and lots of other good features which I have used. Also one good feature is that you can customise your own ui with just simple drag and drop of tiles and arrange them according to your usage and importance.

Inconvénients :

I personally feel that UI colors can be improved and its usually kept very simple. Good to add feature like giving badges when providing feedback.

Niall
Head of Information Systems (Irlande)
Services et technologies de l'information, 1 001-5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

A Leading and reasonably cost effective end to end HR system

4,0 il y a 10 mois

Commentaires : Overall this system meets our expectations. The platform is fast and stable.

Avantages :

An end to end system to handle recruitment, onboarding through to employee management, absence, performance and succession planning and offboarding is not easy to find at this price point. The Integration Centre which can export data for use in other systems is feature rich and very fast for extracting data.

Inconvénients :

Reporting, and not unlike any cloud systems, isnt as strong as it could be. It is somewhat clunky and cumbersome to create reports. SAP Support, so far, is extremely poor.

Conrado
Conrado
Assistant Payroll Manager (Arabie saoudite)
Utilisateur LinkedIn vérifié
Compagnies aériennes/Aéronautique, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

SAP is a very powerful ERP system but must be for smart people to be able to fully functionality

4,0 il y a 4 ans

Commentaires : We were able to automate our Time Management system although more training is required for the timekeepers/time Admin in order for them to fully understand and use the system to its highest functionalities.

Avantages :

The full integration with all modules from HR to Finance to Materials as well as its retro accounting calculation is a plus.

Inconvénients :

Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.

Sandy
Senior Manager (É.-U.)
Produits chimiques, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Really consider whether you need your HRIS and Talent Management system to be one in the same

3,0 il y a 8 mois

Commentaires : If you think you need a single HRIS and Talent Management System, there aren't that many options, so SuccessFactors will likely be on your shortlist. My recommendation would be to really consider whether you "need" that, or whether you would be better off with SuccessFactors as your HRIS and opt instead for niche applications for your various talent management needs that can integrate with each other and SuccessFactors.

Avantages :

SuccessFactors offers an HRIS with modules to cover many aspects of Talent Management, including Recruiting, Onboarding, LMS, Goals, Performance, Succession Planning, Compensation, and Workforce Analytics.

Inconvénients :

Several of the modules have been bolted on over the years and are still not fully integrated like you might expect them to be. The look and feel of the modules are dated and there has been very little in the way of enhancements to the talent modules in the 6 years I have been using it. Built-in reports are limited. SAP Support has been poor. There are still many aspects of the configuration that can only be done in the back-end provisioning client by a configuration partner (not by the client), so the client can never truly be self-sufficient.

Luca
IS Senior Specialist, Digital Solutions Enablement (Italie)
Produits alimentaires, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

SAP SuccessFactors on the cloud

4,0 il y a 3 semaines Nouveau

Avantages :

Cloud solution that granted to the company to trasfer in a single point all the employees database

Inconvénients :

Difficulty to integrate older version of SAP system (SAP ECC)

Mishalee
HR Manager (É.-U.)
Produits alimentaires, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great Partner

5,0 le mois dernier Nouveau

Avantages :

This product is very customizable and easy to use.

Inconvénients :

I haven't found anything that I don't like about this software!

Kumar
Software Engineer (Inde)
Services d'information, 501-1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

The goto tool for HR Management.

4,0 il y a 2 mois Nouveau

Commentaires : It streamlines the HR management process completely, and helps in automating the entire hr management operations.

Avantages :

I liked the various types of integration that the product provides, integration with its own tool and various other different tools also.

Inconvénients :

Sometimes while uploading bulk user data, the system crashes frequently. Also the reporting part of the product is a bit lagging behind its other competitors.

Amy
Amy
Team Lead (É.-U.)
Télécommunications, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Adequate ATS Tool

4,0 il y a 3 ans

Commentaires : The product gets the job done at the end of the day but it can be unpredictable most often than not. It's user friendly but also is not expansive enough to be a designed tool to function with increased creativity.

Avantages :

The product is user friendly and the ability to perform basic functions works for daily use. The product asthetics are appealing .

Inconvénients :

A lot of areas are in need of improvement. When software updates the next day there are always issues that arise that cause delays in daily tasks. External customers are limited in some user options that should not be restricted.

Mohammad
SAP Manager (É.-U.)
Mode et vêtements, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

SAP Human Capital Management

5,0 il y a 6 ans

Commentaires : The main focus of SAP HCM is employee administration: which gives basic, personnel-related data, and leverages a centralized database that enables employees and management to access up-to-date, consistent information that supports HR- and business-related decisions.
Global employee management allows to supports processes involved in international employee relocation, including planning and preparation of global assignments to personnel administration and payroll for global employees managements.
Perfect Payroll and legal reporting which allows for large multi-regional countries payroll handling and support for legal regulations compliance with regulatory and reporting requirements.
Manager Self-Service (MSS) which provides managers with the information and application access for employee development, compensation planning (and approval), and budgeting.
Employee Self-Service (ESS) which provides employees (even if deployed globally) with the information, access, and tools to autonomously manage their own important life and work events.
Shared-Service Framework which is a multifunctional framework that allows for the same architecture to be deployed in support of HR, finance, IT, service center operations, and other business functions.

Avantages :

Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.

Inconvénients :

Training and SOX deployment is bit difficult

Edrick
Process Associate (Philippines)
Ressources humaines, 501-1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

This Software Makes Managing Employee Data Management Easier

5,0 l’année dernière

Commentaires : Having this software is a great tool for HR professionals. It lessens our work on Data Management and it also minimizes the use of paper which is beneficial to our nature. There are just some technical issues with access management but easily managed by their support team. Overall, I am thankful my company has this system as it saves me more time and made my tasks easier, thus, I can focus on other things that we have yet to automate.

Avantages :

I like that this software have a lot to offer although our company has decided to blend it to Oracle HCM as it was our old system and we cannot easily shift to SAP. It is very easy to use and it covers from onboarding, performance management, data management, payroll until offboarding.

Inconvénients :

There are a number of instance of having access errors for our employee's portal.

Omar
Talent Acq Specialist (Canada)
Administration publique, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

SAP SF

3,0 il y a 3 ans

Commentaires : My overall experience with SAP SuccessFactors has been neutral.

Avantages :

What I like most about this product is that it is a typical applicant tracking system. It gathers your candidates and as a recruiter, you can sort through the hay stack as a traditional recruiter.

Inconvénients :

What I least like about the software is that there is no Artificial Intelligence in our software that could make it easier for the recruiters to do their tasks, such as sourcing.

Rynardt
SAP Consultant (Afrique du Sud)
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

SAP SuccessFactors Review

5,0 il y a 3 ans

Commentaires : Overall usability and end user experience makes this a great solution. Because it's a Cloud based solution it also allows end users to transact anytime and everywhere.

Avantages :

The ease of change management to move over from legacy solutions to a Cloud Based solution that SuccessFactors provides end users.

Inconvénients :

The lack of a robust payroll solution. Currently end users decides to rather keep their payroll solution in SAP ECC or other software.

Kornelia
HR Specialist (Allemagne)
Production alimentaire, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Great modern tool for HR Administration

4,0 il y a 3 ans

Commentaires : We implemented this software 2 years ago and I cannot imagine working with sap on premise any more. It"s fun!

Avantages :

The Software is very easy to use. You can customize it to your intern HR prozesses. It make HR administration so much more fun - its modern, uncomplicated and user friedly.

Inconvénients :

The design of the perfomance form could be better.

Inayat
Executive-HR (Inde)
Hôtellerie
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Executive-HR

5,0 il y a 6 ans

Commentaires : Plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, moral and motivation, culture and attitude development, performance appraisal and quality management issues)
? Ensuring compliance of SOPs and company policies.
? Responsible to introduce new HR initiatives viz. linking pay to performance, reward and recognition policy etc.
? Maintain awareness and knowledge of latest HR development theory and methods and provide suitable interpretation to Management.
? Contribute to the evaluation and development of HR strategy and performance in co-operation with the executive team.
? Ensure activities meet with and integrate with organizational requirement for quality management, health and safety, legal requirement, environmental policies and general duty of care.
? Develop and Maintain healthy relation with Govt. and Non Govt. Organizations for better and fast functioning of organization.
? Plan for employee's performance appraisal; develop tools for appraisal, job evaluation and development.
? Be a point of contact for all Line Manager/Candidate Queries.
? Maintaining the entire MIS of the employees engaged at resort

Utilisateur vérifié
Head of Recruitment (Australie)
Utilisateur LinkedIn vérifié
Exploitation minière et métaux, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good Core HRIS - but nothing more than that

3,0 l’année dernière

Commentaires : Poor to non existent customer service, with poor additional modules not worth using (much better to use best of breed tech and integrate it into SF via API or SFTP), but a decent Core HRIS for larger organisations.

Avantages :

For a Core HRIS, it's a solid system. A little complicated in use, but nevertheless, core HRIS data is well structured and reportable.

Inconvénients :

Additional modules are basic to poor in quality. Recruitment module is a 5/10 - does the very basic stuff, but that's it. Very reactive recruitment focus, relying on job board posts to fill jobs. Non existent functionality - in terms of them actually being useful - re talent pools, searching the database, integrating with other tech etc. I couldn't also recommend the Performance module - too complicated and not liked amongst users. Talent module not worth it at all. Etc etc.

Honey
Talent Acquisition (Inde)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

End to end Human Resources solution

5,0 il y a 3 ans

Avantages :

Light weight, easy user interface, good reporting and insights , all modules - recruitment, onboarding, PMS, LMS are integrated and provide much more than ATS service.

Inconvénients :

Successfactors login creates problems sometimes because of downtime or IP related issues.

Tiana
Tiana
Human Resources Business Coordinator (É.-U.)
Utilisateur LinkedIn vérifié
Automobile, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

There's always something in here you didn't know it was capable of

5,0 il y a 4 ans

Commentaires : SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.

Avantages :

The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.

Inconvénients :

You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.

Justin
É.-U.
Fabrication électrique/électronique
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Solid software that continues to improve each year.

3,5 il y a 8 ans

Avantages :

SuccessFactors offers a wide variety of products covering the entire full talent suite including L&D, succession, recruiting, and performance management software. Having a "one-stop-shop" for all of our talent management needs was a major factor in our software choice. This not only provides a better user experience for our employees, but consolidates our data into one place. Also, the software is highly configurable. While this varies by module, there is typically a lot room to configure both the functionality and aesthetics of the software.

Inconvénients :

Some of the products were purchased later on and "bolted" to the existing software. Unfortunately, these pieces can end up not meshing well with the existing system. They sometimes require separate log-ins, additional uploads/permission/management, and separate reporting. There hasn't been much of an effort by SuccessFactors to better align these products so that there is a fluid transition between modules. Parts of the software are dated. They either lack functionality that most systems have today or simply look like older technology. The v12 update was a huge improvement but is only available for some modules. Much of the software feels like it was "designed" by programmers. The user interface is not the most intuitive and can be confusing for non tech-savvy users. Even more astute users struggle with over-complicated processes and layouts.

Utilisateur vérifié
Senior Consultant (É.-U.)
Utilisateur LinkedIn vérifié
Marchés boursiers, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

SAP SuccessFactors HCM - Best cloudbased HCM

5,0 il y a 3 ans

Commentaires : Talent Management
Payroll
onboarding
performance reviews

Avantages :

We use this software for onboarding, Talent Management, performance review and pretty much anything to do with the HR processes including Payroll.

Inconvénients :

The only problem with this is only that this is slightly high in subscription cost.

Fernando
Fernando
SAP BW Consultant (Brésil)
Utilisateur LinkedIn vérifié
Logiciels, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Too complicated...

5,0 il y a 4 ans

Commentaires : My certifications came from extensive studies, I think I couldn't have made it without SAP Learning, by success factors. If the format was just like the OpenSAP, then it would be perfect!

Avantages :

It has an extensive collection of books and training materials. You can prepare yourself for a certification exam by using the materials which are available to your company. You can find the right material and study focused on your objective. Some materials must be bought by you Enterprise or it will not be available to its employees, but even without the specific trainings, it stills useful.

Inconvénients :

Its so hard to use it. Nothing is easy to find, you spend too much time just to know where you are and to find what you are looking for. It would me much better if it is just like the OpenSAP. That other platform is better organized and structured, but SAP Success Factors still got its value, I think it just could be better.

smit
Owner (Inde)
Comptabilité, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Perfect HCM software

4,0 il y a 4 ans

Commentaires : Overall good software with in depth details and management highly suitable for large enterprises.

Avantages :

Success factors is US based company which provides solution for Human Capital management, now this company is acquired by SAP AG. 1. Success factors provides human capital management solutions for large enterprises 2. It provides complete solutions starting from KRA/ KPI management, Learning and Development, Talent acquisition etc which cater most HR department requirement. 3. It has complete customization available which can be changed according to need of the organization. 4. In depth analysis of data/ details can be done from administrator account which gives complete overview.

Inconvénients :

1. Pricing for software is on higher side which mostly large enterprises can only afford. 2. User interface needs improvement, it is not much user friendly and hence proper awareness is to be imparted to users who are going to use it. 3. It lakes seamless integration with various SAP modules. 4. Sometime its complexity is such that excel based HCM seems like more suitable

Holly
Director, Talent Planning and Workforce Analytics (É.-U.)
Biens de consommation, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Some strong points

4,0 il y a 4 ans

Avantages :

During my time leading succession planning/talent planning for a Fortune 500 company, we implemented the TM suite by SuccessFactors. The strong points were the active facilitation usage that business leaders experienced in meetings... meaning that as they were talking through talent planning meetings, it was incredibly easy to follow along in the system and update records/notes, and establish succession plans.

Inconvénients :

The back end reporting was difficult, and not integrated well with other modules, as well as our SAP HR system.