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A great and flexible option for employee spending
Commentaires : More than anything, Bento has saved so much time that we used to spend processing receipts and reimbursements.
It was very easy to set up, implement, and integrate with our existing systems. The card spending controls offer a great way to give out cards to a wide range of employees without having to worry about the financial risk of giving traditional company credit cards out to so many people. The auto re-load from our bank account ensures that there are always enough funds available in our Bento account. The app also offers an easy way for employees to upload receipts on the spot.
Sometimes it takes up to 2 weeks for new cards ordered to arrive in the mail, but other than that, I really don't have any complaints about the software.
Bento For Business Review
We are a small construction company who specializes in maintenance of apartment buildings. Our crew used to buy materials everyday for jobs and come into office for re-reimbursement checks every couple days. Now they are not loosing time in the field and book keeper isn't having to stop in the middle of something to review receipts and cut a check.
We have also seen saving in 'returns'.. with crew using cards refunds are issued to the cards, not given in cash.
The tagging feature allows job cost tracking at a quick glimpse as well.
Controlling spend limits etc is great and if needing adjusting (i.e. a larger purchase) can be done in seconds and the crew in the field then immediately can use card with the change.
I would like to see a quicker fund load when doing a bank transfer and a larger transfer limit, but otherwise no complaints!
Time and money saving, great control of spending from anywhere, snap shot of job costs thanks to 'tag' feature.
Would like a quicker transfer time or loads from bank and a larger limit per day in transfers.
I would not recommend...
Commentaires : The software/company was obviously pretty new considering you would contact the same two people every time you reached out to customer service. They were as helpful as they could have been with what they had to work with.
I liked the price and the ease of getting started with it. Making funding deposits into the system was easy and fast.
Perhaps it just didn't fit quite right for what we needed it for. We were using it to award monthly incentive bonuses to our technicians. The issue I kept having was that I would update the amount they currently had on their debit card to include the new months' amount but half the time it would make me put it down to $10.00 and save then go in again and enter the correct amount. And sometimes it wouldn't save it. A few times I had to go through all of my records and cross-reference them with the statements showing what the technicians had spent, and correct their balances. It was ridiculous. It would have been nice if the software kept a record of keypunches so you could go back in the history and see what didn't save.
Great product for our business
Commentaires : As an administrator, I am able to assist our local or traveling employees at the office on my desktop, or at home from the app. Easy to make any adjustment (in real-time, no delay) to any users daily/weekly/monthly allowance and spending category, or turn off the card if lost, stolen, or for misuse. Reports are easily downloaded for monthly reconciliation.
Ease of use at office or home. Immediate access and ability to adjust a users funds, categories, or turn the card off. Report is simple to download for monthly reconciliation process. Users can see their limits quickly via app.
Réponse de l'équipe de Bento for Business
il y a 5 ans
Thanks Julie for taking the time to share your thoughts on Bento. We really appreciate your support and kind words. If there's anything that I can do to help you, please feel free to reach out to me. Thank you!
Bento is the BEST!
Bento cards have simplified our business spending immensely
We can now offer company credit cards to our employees as one of their benefits
All cards are immediately controllable and suspendible if lost or stolen or upon termination
Spending limits allow for control of funds and restriction of categories
The customer service can't be beat! They will work until it is solved and never leave you hanging! The only negatives would be to have an integration with QuickBooks, which is in the works, and international purchasing ability-also in the works!
Functionality and ease of use Customer Service-Senam is outstanding!
No international coverage or accounting integration
Makes My Job So Much Easier!
Commentaires : Before we found Bento, the whole "petty cash" for over 50 employees who travel extensively was the bane of my existence! Now, with Bento, everything is so easy. I have full control of how much each employee has at their fingertips; where and when they can use it; and best feature of all, turn them off altogether if not needed for a period of time. The customer service has been extraordinary, truthfully. I have always gotten an actual person any time I've called, and 100% follow up with every question I've had. I recommend this company with absolute confidence.
I have no complaints at all about anything on the Bento software. The easiest part of my job by far.
Commentaires : I am solving the fact that i will not lise any money from fraud on my books and i can track spending account.
I like to track my company's spending and notice if anything not calculated properly i will know right away if the books is off
There is no cons with bento everything works as it says and helps from losing money with this app you save from loss
The best business card ever!
Commentaires : Our company has been transformed with these new Bento cards. We no longer have to worry about cash being unaccounted for. The best part is that our crew members can take pictures of their receipts and upload them into their Bento app on the spot! Every penny is accounted for and our year end accounting is so much easier! Thank you Bento for making our crew member's expenses electronic and easy to organize.
We are able to link receipts to each transaction
One thing I would suggest improving is to allow us to use our own categories that can match our accounting software or link it to our Quickbooks. I was not able to do this last year (2016) and have not looked to see if I am able to do this now - maybe a newsletter if this issue has been fixed?
Best Assistant to My Growing Business
Commentaires : I love it!! We have a growing business and this has helped me better manage our expenses. In my logistics business it was hard to keep track of what my drivers needed on the road and getting ready for work. But with Bento they all have a card that they are able to use for expenses and I am able to keep track of everything now. I can even print a report with Bento for my accountant for this upcoming tax session. Best investment I have made starting my business.
Easy and accessible
Wait time for money transfer
Easy to use
Commentaires : We have loved using this program for the past 3 years. It has been a tremendous asset to our business
I like that I can easily limit where, when and how much each employee can use.
The category options for access could be a little better defined (or maybe offer subcategories)
Great startup doing innovative things for business expenses
Commentaires : Really like the platform, the staff are super helpful and polite too. I'd like to see more progress on reporting and a statement function. Overall please keep up the good work.
Ease of access and simple to use
I cant see a daily balance or monthly end balance so I can't reconcile properly.
Bento is an asset to my business!
Commentaires : We've been with Bento since the beginning and now issue every employee a company card because Bento gives me full control of how and when the card is used. Wouldn't think of running a business without Bento.
Ease of use, total control, reports, email alerts
Can't automatically download transactions into Quickbooks, transactions have to be manually entered which can be time consuming.
Commentaires : These cards have really help my company save money,time and gas industry have told others about bento
You can manage your cards limits
Best thing I have ever done for the business. It has help me keep control of the expenses by person
Simple to use if you have a problem there is always someone there to help. You are able to see every min. how it is being used and where.
Commentaires : I use Bento to control our employees spending account for fuel, and other daily travel costs and it is the best source we found after trying several other options.
Ease of use
Takes too long for funds to load
Great Credit Card Option for Business
Commentaires : This has been a great option to allow some of our employees to have access to a credit card, but with control over the spending. It's easy to use, & a great value for the money. Bento for Business has been a helpful tool for this small business.
Ease of use.
I wish it connected directly with Quickbooks. I also wish the deposit time for funds was quicker.
Awesome for employee benefits
Commentaires : We use Bento to manage our employee benefits: employees get a card with an amount every week and their use is restricted to categories. I know Bento is limited the the categorizations they receive from credit card companies, but it would be nice if there was more refinement on exactly what was allowed to be purchased.
Giving employees their own debit card feels official and is much easier for them to manage than expense reports
We can only specify types of businesses that they can use - not types of products they can buy
Bento Cards make business life easier
Commentaires : This is a great solution to avoid paying out petty cash. It makes month end reconciliations so much easier. The employees find the solution easier than submitting expense reports for reimbursement. They turn in their receipts regularly and we balance to the Bento online account. Great solution for small to medium businesses.
Can track the expenditures up to the minute online.
Sometimes transactions disappear after reconciliation, so have to dig through and find out what happened.
Bento is THE business tool you need to succeed in small business!
Commentaires : If you are a small business owner who likes to follow the same philosophy of "less debt" in business as you do in your personal life, Bento is a fantastic tool to help you stick to a budget! When I realized the benefits of not using credit cards a few years back in my personal life, I wanted to also follow that same philosophy in my business. Bento allows me to do just that and I can't be happier about my choice. Thanks, Bento! You're a remarkable tool for my business!
Réponse de l'équipe de Bento for Business
il y a 6 ans
Thanks Kate! We are seeing more businesses express your same wisdom and move away from credit cards to Bento's prepaid business SMART cards. I'm happy that Bento is living up to your high expectations. We really appreciate the kind words and review. Thanks for being a valued Bento customer!
Commentaires : Bento has saved our organization countless hours of reconciling receipts and tracking employee spending. Our employees love it because they don't have to spend their money and wait for reimbursement and the card and smartphone app are easy to use. Any time we've had questions or issues they're resolved in minutes. The online chat function for support is GREAT!
Ease of use. Phenomenal customer support. Fair Pricing.
No support on the weekends.
Commentaires : Having the Bento Card has helped us streamline our processes and made it easier for members in different departments make their purchases without delay. We always have a record of charges, even when a receipt is lost...having this card is a win win!
Ease of use
Commentaires : Bento has been a lifesaver after three similar programs through my bank were discontinued. I was so tired of having issues with cancelled cards and not being able to access the money or add more easily. Bento has been great for my remote employees across the country that need access to money.
Ease of use and continuity of service
You can't specify a certain amount of money total (not monthly) for each employee
Good Features, Great Service
Commentaires : Lots of categories to tailor your employees' purchasing capability. Web site straightforward. Top-notch staff is really friendly and helpful. Never had to wait on hold. Funds take 2-3 days to appear in account after card load is initiated.
Commentaires : Bento has provided our company with an easier way of providing petty cash to our employees. They have created an easier way to track spending, reload our managers with funds upon their needs and their online and phone apps are incredibly easy to use!
Easy to pull up on my phone and track spending.
Would like it to send notifications or reminds to my employees to attach their receipts and notes.
Great Service Provided by Great People
Commentaires : I found Bento after much online research when looking for a solution for employee expenses during travel. The support staff was very helpful in rush shipping our first round of cards so that we had them when we needed them and she kindly extended our free trial period. The website and app are very easy to use. I am able to manage spending limits on each card and restrict the purchase of alcohol; any changes I make are effective immediately. I am continuously pleased with Bento.