Avis clients sur Aha!

Aha is the only game in town

Commentaires : We tested and demo'd all of the top-rated pieces of software that call themselves Product Management Software. Nothing compares to Aha, in my opinion, it is the only software that offers all of the key features I need. There are definitely a few tweaks that could be made, but nothing else even comes close to this tool. I am very happy with it.

Avantages :

It is made by Product Managers for Product Managers It has features around the vision and strategy of the company There is clear separation between ideas and features There are Personas that can be attached to ideas and features There are goals and strategies There are areas to store your files You can create shareable presentations that update dynamically You can build wireframes within the tool You can house everything you need as a Product Manager is one locations The support is amazing Integrates with JIRA

Inconvénients :

I find it difficult to find what I am looking for in the knowledge base Some of the features are not very intuitive to use There are a few features I would like to see added

Aha! is an excellent product management system

Commentaires : A very user-friendly and straightforward interface. It's fantastic that a single platform can be used to oversee everything from product to service management to strategic planning to operational reporting.

Avantages :

A fantastic tool for project managers to use as a roadmap organizer. The ideas are fantastic, and the integration with Jira at the tactical level of engineering is functioning smoothly. Additional sophisticated features, such as various business modules, aid in the strategic direction of PM.

Inconvénients :

It's odd that there aren't any external roadmap samples or case studies available from the makers of one of the greatest roadmap products in the world to aid with the design of your personal external roadmap.

Don't recommend. Read review for details..

Commentaires : Would never recommend.

Avantages :

Cool logo. Good space to house personas and competitor analysis.

Inconvénients :

In the initial onboarding process I would contact customer support for clarity, seeing as how I've never used such a software. I had one phone call, fairly short. I was later tasked with sole responsibility for the software - evangelizing and coaching others on how to use it. When I reached out to support for more clarity, the reps did EVERY possible not to get on a call with me. They would email me back every other day - directing me to instructional videos - refusing to get on the phone. I needed to integrate with Jira, "Please HELP!!??"- guess what? "We have some videos that can help you. Awful support. As well, not very user friendly, not customizable, and just down right inferior cosmetically.

Aha is a great product management tool

Commentaires : Aha's ability to centrally manage many projects and provide seamless Jira integration save time by eliminating the need for developers to switch between applications. It's helpful for making a road map and organizing ideas visually for the company.

Avantages :

I like how simple it is to log requests for help and suggestions for new items. It's also great for working together on projects with other people in your team.

Inconvénients :

The biggest thing that bothers me with Aha is that there isn't a particularly helpful or user-friendly dashboard where you can see all of your open support issues and ideas at once.

The Best End-to-End Product Management Software Available

Commentaires : I have implemented and used Aha! across several companies and have seen it grow for nearly a decade. It keeps only getting better.

Avantages :

Aha!'s data model is robust and flexible to account for our unique way of running our business. The reporting and notes/collaboration tools allow us to consolidate all of our PM-based efforts into a single system. This helps keep everyone aligned, organized and efficient.

Inconvénients :

Because the application is so robust, there are some workflows sub-optimal user experiences (e.g. accessing views and report versions, creating capacity plans) that make onboarding new users cumbersome.

Aha takes product roadmapping to the next level

Commentaires : Aside from having every feature a product manager could dream of, working with Aha through the purchase process has been a very positive experience. Their customer support is fast, friendly, and helpful. I know if I had additional questions or needed help , their team would be there.

Avantages :

Aha is incredibly feature-rich. It can handle ideation, business planning, product management, and so much more.

Inconvénients :

With all the functionality, the learning curve is a bit steep. For example,

great product management tool

Avantages :

easy to use and integration with development toolexcellent service and response time

Inconvénients :

don't have much yet. would prefer lower cost

Great tool!

Avantages :

Great tool and great customer service - all of my questions are always answered timely and accurately!

Inconvénients :

Sometimes it's a little hard to find what I'm looking for. There's a lot of real estate! but I'm navigating it as I'm newer to the system

Best roadmap tool ever!

Commentaires : Really like to tool both configurability and functionality, outstanding customer support - every time.

Avantages :

Completely configurable, even terminology, that meets our internal needs, custom roadmaps, export to presentations and links that can be embedded in dashboards

Inconvénients :

Nothing missing but the level of configuration presents a learning curve. It's flexible and once learned not hard to use or train people.

convenient Product Management tool

Avantages :

product boards creation and managing ideas, customized layouts

Inconvénients :

prioritization tool is not developed enough

Enterprise-grade with powerful flexibility and integrations

Avantages :

Aha! has made a huge difference in our ability strategically plan our releases and align across multiple delivery teams. It's the only tool flexible enough to accommodate our broad and multifaceted product suite, and allows us to report on it all without requiring engineers to create reports for us. The customization and integration capabilities are better and more user-friendly than any I've seen in any product. When configuring customization and integrations in other products, I often find myself thinking "if only this were as easy as Aha". Same thing about reporting - it can be a bit complicated but I think they do a great job of making it as simple as possible even with a huge variety of options and massive flexibility. Their support is also incredibly responsive and friendly, and their documentation is good. It's been really easy for me to teach myself the ins and outs of the product and get answers to my questions.

Inconvénients :

Our biggest barrier to getting more value out of Aha is the cost. We would love to bring our scrummasters and UX leaders into Aha in more than essentially just a read-only capacity, but the cost to do that is prohibitive. While the benefits of Aha are huge, so is the cost, so it's something we need to be constantly ready to justify to management. The navigation is also somewhat poor, and there are a handful of specific views that are hard to use, which is a point of confusion for many users. But that's not too bad since we can usually create the view we want via a report.

Frequently Recommend to My Clients

Commentaires : I have recommended and will continue to recommend Aha! to my clients whenever they want to clearly see how their roadmap, initiatives, values, mission, personals, competitors, projects and releases are all interrelated and support (or don't support) the overall goals of the organization.
It comes down to one word...CLARITY.

Avantages :

I am a management consultant. I work with small to medium-size businesses. Often these engagements involve helping leaders get their arms around a complex set of long-range forecasts roadmaps, projects, initiatives, strategic goals, products, services, and more. Aha! brings clarity to my clients like no other tool I have used. There are other tools that do this or that but nothing is as easy to use and drives clarity for leadership in an organization. I love the ability to create a live web page that shows changes and updates to the roadmaps and other documentation in real-time. The time savings alone in not having to create a new slide deck for the executives is a sheer delight to my clients.

Inconvénients :

If you are looking for something to manage the details of your project, I would not use Aha! It just isn't made for that. I always set Aha! on top of a project or product management system; jira or smartsheet. Getting your head wrapped around the hierarchy of Aha! can be a learning curve but once you get that down it makes sense and works great.

Fantastic Support & Quick Start Up

Commentaires : The exceptional Support Team has made all the difference in how we've been able to effectively use Aha! to manage projects. They REALLY do respond in a couple hours, the chat function is fantastic for quick questions, and it's very easy to schedule time to talk through more complex topics. The quality of the knowledge base, video tutorials and regularly offered trainings are the best I've experienced. Behind all that is a knowledgeable, friendly and extremely helpful team of Support folks.

Avantages :

Aha! provides a comprehensive set of tools to allow our teams to track work from an initial thought through to completion. Using Aha! we managed an extremely complex software implementation with multiple integrations and were able to track the work at varying levels of detail while always knowing status. Aha!'s My Work dashboard, assignment and commenting capabilities ensured our team members, with minimal effort, could readily identify their work, call out and address roadblocks and communicate progress. Team members who are more interested in doing the work than saying what work they did are converts to the value of Aha!, praising searchability, ease of use and a central repository for all the critical information.

Inconvénients :

Determining the workspace structure proved challenging for us and we are still trying to decide what's the right configuration. Still, there's really no wrong way to set it up and the flexibility and adaptability of the product will allow us to evolve our structure to meet our evolving organization's needs.

Aha support and documentation second to none. All the features you need.

Commentaires : A very positive experience that allows us to map strategic goals to the work done. It provides tools such as scorecards, custom fields and calculations that allow managers to assess the work on an even playing field, and set a roadmap that can be tracked with achievements building to the end goal.

Avantages :

Easy to integrate with development software and link to that work to the strategic goals and initiatives to make sure we build the right things the right way, in the right order for the right reasons. Achievements build and are tracked overtime to show the ROI quickly and easily.

Inconvénients :

The price per user prohibits it from becoming the main tool used by all staff. It requires project tracking to be done in the development tool to minimise project costs overall.

Couldn't live without this product

Commentaires : I love this product, it has been great to use, and the customer support is outstanding and always able to help me solve my issues.

Avantages :

The ease of use is awesome, and bringing new users onboard is simple and quick. The integration to JIRA, and SSO, makes my administration and use simple and straightforward. It allows me as a product manager to manager the roadmap, and dev to concentrate on their JIRA environment which they are comfortable in.

Inconvénients :

The presentation module could use some more customizations, and tools, it is OK, but I end up creating PDF's and moving them to powerpoint.

Game Changer for Product Portfolio Planning

Commentaires : Aha worked with us in a very patient and collaborative manner to understand our needs and create the right solution package to help us make this transition successful. They worked with us over the course of 3 months on the setup and were available on a daily basis to answer questions and provide advice.

Avantages :

1. The roadmap interface is intuitive, clean, and provides the visual information at a glance that our end users can easily understand. 2. The integration with JIRA is robust and reliable. 3. The support is excellent with quick turn-around and helpful solutions.

Inconvénients :

I would like a "drag and drop" ability to manage dependencies between Releases/Epics/Stories on the roadmaps. I'm sure it will be added in the future, as Aha provides an excellent forum for obtaining feedback.

Offers room to grow in to

Commentaires : Overall Aha! is a very well documented and supported product. The support I've received both over the phone and via email has been great - they really do have experienced product managers available to answer technical questions as well as talk about implementation details/best practices (note: they will make you schedule an appointment if you need to go to the level of screen share...I struggled with that at first but I think it's a gentle way of teaching folks to fish...as most questions can be answered if you take the time to read the documentation). We have also had a good response on a couple of key feature requests which I was impressed by given our modest account size.

Avantages :

What has been most useful to us is the ability to let the respective teams remain in their tools of choice while being able to knit together an end to end picture from top-level goals down to the execution of features and go to market activity. The pre-built integrations to Salesforce, Zendesk, GitHub, Slack, and Asana made linking the picture together across our org a pretty light lift.

Inconvénients :

We struggled with the UI here and there as well as getting folks fully up to speed on the available capabilities/best practices as it is feature-rich. Our approach was an incremental deployment starting in the middle of the data model. If I had a chance to do it again, I would start at the top with clear goals, vision and a focus on capturing product strategy details and then move down through the initiatives and into tracking the implementation details via releases/epics/features. Some of the new enterprise + features around collecting customer feedback are pretty interesting.

Aha offers tremendous value for product managers and integrates well with development software.

Commentaires : I've really enjoyed using it and continue to find new ways I can leverage its features. It's worth mentioning that when I have had questions, or something has gone wrong their technical support has been phenomenal. They respond in the same day and in most cases are able to immediately answer my questions. In cases, where an actual bug was found, I've even had their developers fix the issue within a couple days and let me know to try it again.

Avantages :

The product has great tools for defining your product strategy, vision, mission, and allows you to easily track ideas, features, and plan your releases effectively. It offers a great integration with development software such as Azure Devops or Jira to bridge the gap between product management and development. I've found the software easy to learn and intuitive as I never had formal training and was still able to figure out how to use it well.

Inconvénients :

I haven't experienced any feature that I've found troublesome or largely lacking in an essential capability as it is customizable in the right places. There are some features (i.e. polls) that I don't have access to with the current license that we have that I would like to try out so I can't say for sure if there are any gaps in such features.

Wondeful product, extreme power in Enterprise+ subscription

Commentaires : I'm using Aha from years as a Product Manager. I use it for multiple tasks, from planning, overview of the status and extended integration with DevOps. This is also achieved via tools we create via the APIs which are very rich.The possibilities offered for the customization are very large, and we are usually able to optimize all the flows based on our needs.The reporting is also one of the strenghts were different data can be combined and displayed, especially when using the very powerful custom equations.

Avantages :

Product customization is exteremly flexible, especially if combined with the Enterprise+ customization possibilities.Integration with DevOps is working very well.Customer support is very proactive and fast to provide help and solutions.

Inconvénients :

Ideas integration with the features could be improved to have better automation, but overall is working well.

Great Tool for Project & Portfolio Mgmt

Commentaires : We can share project information and status immediately within our team, also useful for visual displays for internal and external meetings.

Avantages :

As an IS project management team, we like Aha's ability to organize all project and portfolio information in one spot. The custom report section's timeline report is used frequently for all portfolio reviews, and it allows us to drill down to a product, release, feature with 3 clicks. We also use the comments sections for meeting minutes and another task tracking. I would estimate we only use 50% of Aha's capabilities but are very happy with our purchase. I Also customer service is 5 star when I submit an email I get a response often within the hour.

Inconvénients :

There is a bit of a learning curve, but videos help. I think you need a senior resource that will take a couple weeks to sift through all the features and identify what's important for your implementation vs. nice to have. Since we are an IS PM team, we don't use strategy and ideas, we only use product, release, features & reports tabs. We have experimented with strategy and ideas features but have not had the time to fully explore. There are a couple of items I have mentioned to customer service: I would like the ability to store documents with the assurance I can recall if needed - currently, when I attach word docs I have to keep a backup in SharePoint based on advice from customer service. I would like the calendar to exclude weekends as the default (or as an option) currently when I set up releases using my templates I have to go in and change start and end dates to workdays,

Best end-to-end product management tool on the market!

Avantages :

Aha! is a complete end-to-end product management solution that has the capability to organize features using simple-to-complex org hierarchies while simultaneously promoting product management best practices. There were many areas in which Aha! outshined other tools: application stability, overall performance & speed, ease of use, (just the right amount of) flexibility in feature organization, and out-of-the-box intuitive planning structures (eg feature organization, release planning, roadmaps, idea management), and it's full set of field integrations with JIRA. While many of these sound like fundamental requirements for any product tool, I found a majority of the 9 or so tools I trialed to be significantly lacking in these areas. Aha! is more expensive than some of the other popular product tools out there but the cost is easily justified by their larger feature set that'll save teams time and money, along with providing a stable and consistent user experience. Also, Aha! was also one of the very few tools that supported the capture of ideas directly from mobile phones and enabled users to easily attach mobile screenshots to an Idea or Feature card.

Inconvénients :

Since AHA is a very robust, flexible app that can scale with a business, there's an initial learning curve (as is the case with any software that provides this level of flexibility). The up front time investment is worth it because once the application is set up, it's very easy for the team to understand, navigate and use!

All a product manager can dream of!

Commentaires : There's a few major benefits:
* consistent roadmaps throughout the product porfolio
* transparency on roadmaps and release plans throughout the whole company
* closer collaboration & transparency with customers through the ideas portal
* higher efficiency in Product Management due to clear structure and standardized processes
* better focus on strategy instead of only tactical fire-fighting
* easy integration with the R&D tool (Azure DevOps in our case)

Avantages :

As a product manager you get a lot of information daily from all kinds of sources - and none of the tools that R&D typically use support you in structuring that information. So, you end up with Excel sheets, One Note notebooks, word docs in Sharepoint folders - everything scattered out. When we introduced Aha! the immediate effect was that suddenly everything has a place: from vision to strategic goals to tactical user story specifications, wireframes etc. It's right where you need it when you need it.

Inconvénients :

Introducing Aha! requires a mindset change in the Product Management team - everybody needs to embrace it and actually start using it to make an impact. This has been, and still is, the biggest challenge we're facing. I do not recommend buying Aha! if you don't have an internal champion who will help standardizing the usage and train the other team mates.

Game changing Product Management Software

Commentaires : Exceptional!

Avantages :

The software makes Product Management possible at scale. What I love is the ability to gather all different feature and enhancmeent ideas from around my company easily through Aha's idea portals. All of our employees now know to drop any of their ideas into our portal so that the product team can actively manage them and push them into the product. Gone are the days of countless emails saying, "I wish the product did xyz..." or being stopped in the hallway to be told about a feature request. Our employees easily transfer ideas from our clients directly into our portals too. It's a lifesaver!

Inconvénients :

The product is great and I don't have any negatives to say! Takes a little while to think about how you want it implemented, but it's very flexible and can scale with your team.

Excellent product and excellent service

Commentaires : The service at Aha is outstanding! Just recently, I had a question that I needed some help with. I sent it into customer support and had an answer within a few hours. CSR worked with me to solve my problem, gave me great suggestions, and left me with a lot of confidence in Aha.

Avantages :

I love that it's specifically built for product managers, instead of trying to force us into using project management software. I daily use the reports for monitoring progress, as well as for setting expectations within the company around our roadmap. I've used the integrations both with Jira and Azure DevOps, and both are very solid! The ideas portal is fabulous! Easy to configure, easy to use, and saves me hours of headaches trying to manage that.

Inconvénients :

Creating a brand new report from scratch is actually harder than you would think it should be. Though, if you want to create a report from a template, it's super easy. Also, the UI definitely feels a bit dated in places. When trying to convince my company to use Aha rather than Productboard, it was difficult for them to see past the "Sexier" UI in Productboard to understand that Aha had better & more features

Simple and powerful roadmapping, planning and tracking

Commentaires : Excellent experience and very prompt customer service that provides very specific solutions. We would like for better view into the ideas, especially the timeframes for releases but as a product company ourselves, we understand the reasons while having the same expectations our customers have :)

Avantages :

Seamless features and hierarchies and flexibility across entities. Excellent integrations with JIRA and very appealing dashboards. We particularly use the worksheet feature that allows us to literally create complex queries and link things and view stats the way we want. But the roadmapping process, view by releases etc. is very powerful as we create the direction but also when the product owners take it to the PI planning sessions

Inconvénients :

Capacity planning needs more options as enterprise software planning is rarely as simple. But as i mentioned above, the worksheet feature allows us to create custom fields and tables to get around this. It is an area that we would love for them to enhance as their reports in that area are awesome.