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Des milliers d'entreprises comptent sur Papertrail pour répondre à leurs besoins en matière de sécurité et de mise en conformité. Importez facilement les registres des équipements dans le répertoire EPI de l'éditeur.

En savoir plus sur Papertrail

Avantages :

The ability to tailor it to meet our needs. The ability to add features and details as you go.

Inconvénients :

The inability to complete the same amount of features on mobile devices s a laptop or pc.

Papertrail - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,8
Fonctionnalités
4,5
Rapport qualité-prix
4,5

Probabilité de recommander le produit

9,2/10

Papertrail a reçu une note globale de 4,7 étoiles sur 5 d'après 48 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (48)

Finn
Outdoor Education Instructor and Technician (R.-U.)
Enseignement supérieur, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Seaford college review.

5,0 le mois dernier Nouveau

Commentaires : Speedy, helpful and reliable customer service.

Avantages :

Ease of managing and tracking PPE assets.

Inconvénients :

Missing feature to track who has certain assets. Perhaps in future a booking sign-in and sign out feature. This could build up a bigger picture of where an assets has been and for what it was used for.

Réponse de l'équipe de Papertrail

le mois dernier

Hi Finn thank you for your great review! Interesting to hear your 'con' and I believe we have a solution for that, please contact the support team who can talk you through the options! Thanks, Vicki

Natasha
Training co-ordinator (Allemagne)
Énergies renouvelables et environnement, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Papertrail review

5,0 il y a 5 ans

Commentaires : I have found paper trail to be really useful for gathering data and it allowing staff and their manager access to see this information where ever they are. And also that certs can be stored so they can also gain access to these at all times.
It has helped me with reporting and keeping onto of what I have / haven't done and also gives space to ad comments where needed.

Avantages :

Quick and easy to use Gives a quick overview at a glance Able to add features that are personalised to what we need it for Ability to manage tasks via the portal Staff very helpful along with the guidance sheets that can be found

Inconvénients :

At first I felt it didn't show a true picture as the options were either valid or invalid. After speaking with [SENSITIVE CONTENT HIDDEN] I found out we were able to add other options such as 'awaiting certificate' 'NA at present' 'New training request' which now give a full honest view of training records. Reporting feature had a few technical issues at first - again these have been resolved

Réponse de l'équipe de Papertrail

il y a 5 ans

Hi Natasha, thank you so much for your feedback!

Christine
Business Coordinator (Allemagne)
Énergies renouvelables et environnement, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Easy tasks made complicated

2,0 il y a 2 mois

Commentaires : Not impressed whatsoever. I can do more on a spreadsheet.

Avantages :

Honestly, there's nothing I like about Papertrail.

Inconvénients :

Makes very easy file storage very complicated. Too cumbersome when I can do everything I need in one spreadsheet.

Réponse de l'équipe de Papertrail

il y a 2 mois

Hi, Thank you for your feedback. We’re sorry to hear about your experience. We're working on making Papertrail more intuitive. While spreadsheets are great for simple tasks, Papertrail offers advanced features like secure sharing, audit trails, and advanced access controls for better collaboration. We value your input and are committed to improving. Please reach out if you have more suggestions. Best, Customer Success Team, Papertrail

Lynne
Business Administrator (Allemagne)
Énergies renouvelables et environnement, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Greater Gabbard Review

5,0 il y a 2 mois

Commentaires : Very good indeed and I would definitely recommend Papertrail. All our training records are now completely on Papertrail and its also great to have the link between our records and vendors that we work with, such as Gibbs etc, so that they can upload copies of certs to us without the duplication of work.

Avantages :

Its very easy to use, set up folders and if you're insure then the online support is also a huge help

Inconvénients :

The only things that I think I would like changed are that it would be good to see a small image of the cert that's been uploaded, without having to click into the record, It shows that there is a possibility to have an image, and I'm sure that there must be a way, but I'm not certain how it works. The only other thing is that when I try and put my folders into a certain order (alphabetical) they keep moving slightly and they won't stay in place/order. Again, I'm not sure how that can be remedied, its just annoying more than anything.

Réponse de l'équipe de Papertrail

il y a 2 mois

Lynne, thank you for taking the time to provide this great and insightful review. I will feedback your comments to the team.

Dave
Head of Lighting and Sound (R.-U.)
Divertissement, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

The H&S Must-have software

5,0 il y a 4 ans

Commentaires : Papertrail has been excellent, easy to use and a constant source of information about PPE.

Avantages :

Easy to use, the staff will help you transition your old record system into it.

Inconvénients :

I would like to be able to completely delete old users rather than just 'archive' them.

Réponse de l'équipe de Papertrail

il y a 4 ans

Hi Dave Thank you so much for your feedback and great review! Pleased to hear that you are loving our App. Just to let you know, the reason we don't have an option to delete old users from the system is to maintain the integrity of your records, as deleting the users would remove their inspections from your account. Best wishes Vicki

Tom
Dean of Co-curricular Programs (Suisse)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

My Papertrail Experience

5,0 il y a 11 mois

Commentaires : Very good, the support team are great and very responsive

Avantages :

Ability to maintain a digital inspection record, ability to remotely monitor Inspections

Inconvénients :

Cost, for a small organisation it is too expensive to have multiple users which stops me rolling it out across our whole organisation.

Réponse de l'équipe de Papertrail

il y a 9 mois

Hi Tom many thanks for your review, we're pleased to hear that you are happy with our product and the support team. We are always reviewing our pricing models and welcome all feedback. Please feel free to reach out to the support team to discuss your additional user needs. Kind regards, Papertrail Support Team

Paul
Plant coordinator (R.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Why didn't i discover this sooner

5,0 il y a 5 ans

Commentaires : After using an Excel spreadsheet to manage 2500 items of plant, Papertrail will streamline all our processes managing the use, movement and inspection of all equipment.

Avantages :

Very capable system that becomes fully intuitive with guidance and use. It can save days of labour over a year and allow for a comprehensive record of all plant and PPE

Inconvénients :

Nothing really. Confusing at first until Papertrail helped understand the system better.

Réponse de l'équipe de Papertrail

il y a 5 ans

Thank you so much for your feedback!

Bradley
Operations Manager and Technical Authority (R.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Quality product and great customer service.

5,0 il y a 4 mois

Commentaires : Overall, I am delighted with Papertrail for our PPE and equipment management. It's an innovative, forward-thinking product that has greatly enhanced our operations. Despite a few minor issues with app speed and icon size, the attention to customer requirements and overall functionality make it an excellent choice.

Avantages :

I've had a great experience with Papertrail. The Papertrail team have an innovative, forward-thinking approach to their product that has revolutionised our PPE and equipment management. Their team has shown great attention to my requirements as a customer, ensuring that all our needs are met efficiently. Highly recommended!

Inconvénients :

While I've had a great experience with Papertrail, there are a couple of minor issues. Sometimes the app can be a bit slow, even with good WiFi connectivity. Additionally, the size of the icons on the app can make it easy to accidentally press the wrong button. However, these are minor inconveniences in an otherwise excellent product.

Réponse de l'équipe de Papertrail

il y a 3 mois

Thanks for your feedback Bradley, so pleased to hear that you have had attentive support from the team, and a great experience with Papertrail!

Ryan
Resource Technican (R.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Ry Ry Asset Things

5,0 le mois dernier Nouveau

Commentaires : unbelievable. Assetting never been good like this.

Avantages :

How ergonomically PLEASING it is. Life never been so easy.

Inconvénients :

Can't move between accounts on ipads. This would be really helpful as we do mobile work.

Réponse de l'équipe de Papertrail

il y a 18 heures

Thank you for your review Ryan, so pleased to hear about your great user experience!

James
Service Coordinator (R.-U.)
Énergies renouvelables et environnement, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Torque Solutions Ltd

5,0 il y a 2 mois

Commentaires : Very pleased with our experience so far, hoping once we launch that this continues.

Avantages :

Easy use, Really helpful support team, offers everything required for asset management in one place.

Inconvénients :

Nothing as yet, we are still in the launching phase.

Réponse de l'équipe de Papertrail

il y a 18 heures

Thanks for the great review James!

Finbar
Lead Instructor (R.-U.)
Hôtellerie, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Clear system for PPE management

5,0 il y a 2 ans

Commentaires : In the past our PPE records were maintained in an Excel spreadsheet and there were datapoints missing and no notification of inspections due, it also made inspections monolithic. i.e. on this date all X type equipment needs inspecting, because that's how the spreadsheets sorted, rather than Papertrail's system which means that if you've got a quiet day you can clear of due items slightly earlier and have the next due date automatically move, or if items become overdue and you inspect them a week late as you didn't need to use them that week and had more urgent tasks the due date automatically moves ensuring inspections are more spread out and therefore more achievable. Papertrail also makes it easier to predict when you will need to order replacement gear.

Avantages :

It encourages good record keeping, it is very easy to make sure you record all the relevant details of an item of equipment. It has lots of ways of keeping you clearly up to date on what needs checked when. It gives clear pictures of trends so you have a macro picture of all your equipment, whilst also making it easy to have a trail of inspections, comments and photographs for each individual piece of equipment.

Inconvénients :

Probably it's relative expense in comparison to using non-dedicated (e.g. excel or google sheets) or free options, but it is vastly superior to anything I could find for less.

Réponse de l'équipe de Papertrail

il y a 2 ans

Thank you for the great feedback Finbar, pleased to hear that you are reaping the benefits of using Papertrail!

Brian
TECHNICAL AUTHORITY HEALTH AND SAFETY LEAD (R.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

overveiw of papertrail

5,0 il y a 2 ans

Commentaires : Every problem none to man. its equipment tracing and iv used it as a health and safety manament system for risk assessments so i dnt have to remember review dates i did a national diploma in health and safety and the equipment tracking system helped also when we have audits the auditors love it i can do random checks on kit when ever needed its a simple management system and the support is great i do only speak to [SENSITIVE CONTENT] as im not fan of dealing with different people for same thing i do this with most companies.im sure they are all the same standard but [SENSITIVE CONTENT] is the favorite . if we was to change to another company it would have to start all over again and dont think i would get the same level of service. on another note i should put kids birthdays in the system and anniversary so i cant forget ha ha ha

Avantages :

Its straight forward and i always get help from [SENSITIVE CONTENT] when im stuck becasue im not great with computers

Inconvénients :

cant zoom in on pictures that you upload

Réponse de l'équipe de Papertrail

il y a 2 ans

Hi Brian thank you so much for your review, I'm pleased to hear how beneficial Papertrail is to you and your company. I'm happy to report that if you look at any images on the mobile app you can zoom in, and if you click on the link to open it on the web app it should go into full screen for you. Many thanks, Papertrail

Aran
Commercial Director (R.-U.)
Agriculture, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The Arboricultural Industry needs to adopt this software!

5,0 il y a 2 ans

Commentaires : Great! Well supported platform with eager team members who are willing to help.

Avantages :

All of your PUWER, LOLER, FA and stock in one place, easily adaptable and the support staff are always on hand to help.

Inconvénients :

Not all products used in our industry are searchable, this is not Papertrail in general, its the manufacturers issue. Given that we have so many users, sometimes there can be some issues with inspections not being included when a full account sync is initiated, again, not solely Papertrail, user error can be blamed.

Réponse de l'équipe de Papertrail

il y a 2 ans

Hi Aran thanks so much for the awesome feedback! Great to hear that you find Papertrail easy to use and adaptable. We now have over 70 manufacturers in our Product Directory but we are always keen to keep adding to the system so please let the support team know if there are manufacturers/equipment you use regularly that aren't available - and we will try our best to get them added! Many thanks

Jeremy
General Manager (R.-U.)
Loisirs, voyage et tourisme, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Online review

4,0 il y a 10 mois

Commentaires : We are happy with the product and not looking to move to anyone else

Avantages :

We have used Papertrail for sometime and it has really helped us transfer from paper to online recording. Much easier for our staff to all log into one place

Inconvénients :

Restricted users came in recently with a change and that has been more difficult as we try and navigate around who has access etc

Réponse de l'équipe de Papertrail

il y a 9 mois

Hi Jeremy Thank you for the great review, please don't hesitate to contact the support team if you need any help managing your active users. We are always reviewing our pricing model so will definitely take your feedback onboard. Best wishes Papertrail Support Team

Bob
Team Leader (R.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Safe Equipment Management

5,0 il y a 5 ans

Commentaires : The support from Papertrail has been excellent. Not that we have needed much as most problems have been easily solved.

Avantages :

Ease of use. The ability to tailor it to meet our needs. The ability to add features and details as you go.

Inconvénients :

There is Very little to dislike about Papertrail.

Réponse de l'équipe de Papertrail

il y a 5 ans

Thank you so much for your feedback!

Claire
Logistics Coordinator (Allemagne)
Équipements publics, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

RWE Review Papertrail

5,0 il y a 2 mois

Avantages :

I like the historical traceability of our LOLER and PUWER records. We can add data easily, and we retain every piece of information relating to the piece of equipment or tool.

Inconvénients :

sometimes the "find" field is frustrating in that it won't search spaces, and won't start to work until at least three characters are in.

Réponse de l'équipe de Papertrail

il y a 2 mois

Hi Claire, Thank you for taking the time to provide this great feedback and valuable insight. I will certainly feedback your observations re our search function too. Best wishes, Vicki

Graham
Lecturer in Education (R.-U.)
Enseignement supérieur, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

An excellent hassle free app that just works

5,0 il y a 5 ans

Commentaires : This app allows me to keep on top of PPE and other H+S inspections which is important as this is only a small part of my job (in terms of time allocation) but has a massive impact on the quality of my students' learning experiences as they alway shave the right kit which is checked and compliant.

Avantages :

It has mobile and desktop apps so it doesn't matter what device I'm using in all situations, and allows flexibility to add/modify team permissions on the go.

Inconvénients :

Nothing to dislike really. This box won't let the form submit without more characters in.

Réponse de l'équipe de Papertrail

il y a 5 ans

Thank you so much for your feedback!

Paul
Challenge Course Manager (É.-U.)
Services et installations de loisirs, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Papertrail is awsome!

5,0 il y a 5 ans

Commentaires : I has already paid for itself this year! I had some equipment that was not lasting as long as it should have and after much back and forth with the manufacturer I was able to get it all replaced after showing the maintenance and inspection history for those items.

Avantages :

Having all my necessary information in a single place! At first I thought it was a bit expensive and unnecessary to pay that much for the software - I was wrong. I was wrong! The task manager is a fantastic addition!

Inconvénients :

The reporting at times doesn't give me what I need but seems to be improving.

Réponse de l'équipe de Papertrail

il y a 4 ans

Hi Paul, thank you so much for your feedback! I'm glad that you are loving Task Manager and that it has paid for itself. We are currently working on a reporting tool which will allow you to pull more information. Charlotte

Sean
General Manager (Qatar)
Eau/gaz/électricité, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Kit Inspections and Logging

4,0 il y a 5 ans

Commentaires : Very good, friendly and supportive staff. A great product and user friendly. I have multi nationalities working for my company and they all find it easy to use despite some language difficulties

Avantages :

The system is very easy to use once you get the hang of it. Good at reminding when inspections are due. I have not used any of the LOLER forms yet as not required for my purposes but seem a very good tools as well. Easy to add to if you need more kit

Inconvénients :

The RFID set up took some working on to get it correct and sometimes if not used for few months then a software update prevents it from working. Would be good if Software updates could be emailed or message and put on the system so vendors are aware RFID readers need updating. Would be a great system for companies with huge amounts of kit

Réponse de l'équipe de Papertrail

il y a 5 ans

Thank you very much for your feedback! We will definitely take on board notifying customers of updates that could interfere with RFID

Stephen
Rope Access Manager (R.-U.)
Pétrole et énergies, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent product with fantastic customer support

5,0 il y a 3 ans

Avantages :

Ease of use and the ability to integrate with our staff offshore and the ability to work offline during inspection of equipment. The support from Papertrail has been excellent. This is what separates them from from their competitors.

Inconvénients :

As with all new software people are often resistant to change and learning new things. The support /assistance from Papertail has helped to alleviate this issue.

Réponse de l'équipe de Papertrail

il y a 3 ans

Thank you very much for your response. It's great to hear that you have had a positive experience with Papertrail. Your feedback is much appreciated!

kathleen
technical assistant (R.-U.)
Pétrole et énergies, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

very good overall equipment system

4,0 il y a 9 mois

Commentaires : very good overall system once you understand how it all works

Avantages :

the facility to move multiple equipment items to diffrent operating accounts

Inconvénients :

problems with moving equipment from one account to another on occasions,

Réponse de l'équipe de Papertrail

il y a 9 mois

Thanks for your great review Kathleen!

Mike
facilities lead (R.-U.)
Sports, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

great for useability, and tracing inspections

5,0 il y a 2 ans

Avantages :

How easy it is to manage inspection intervals.

Inconvénients :

More focus could be put into evidence, i.e mandatory options for photos or report uploading

Réponse de l'équipe de Papertrail

il y a 2 ans

Great feedback Mike thank you, I will certainly pass on your suggestions to our Product Team!

Clare
Document Controller (R.-U.)
Énergies renouvelables et environnement, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Papertrail

5,0 il y a 5 ans

Commentaires : Spot on [SENSITIVE CONTENT HIDDEN], [SENSITIVE CONTENT HIDDEN], [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] have always been helpful

Avantages :

Its a great interface and the customer service is impecible

Inconvénients :

Just not being able to copy and paste assets - You can clone but have to go in individually to fix

Réponse de l'équipe de Papertrail

il y a 5 ans

Hi Clare, thanks so much for your feedback. We will take on board your comments on copying and pasting assets and feed this back. Kind regards, Charlotte

Luke
Duty Manager (R.-U.)
Loisirs, voyage et tourisme, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to train staff

4,0 il y a 2 mois

Avantages :

We love how easy it is to induct new members of staff on the system. Once it's set up it just runs in the background so we can easily keep track of all of our equipment.

Inconvénients :

Pricing structure quite high

Réponse de l'équipe de Papertrail

il y a 2 mois

Hi Luke Pleased to hear how easy it is for new users joining the system, thank you for reviewing Papertrail!

Mark
Service Lead/HV SAP (R.-U.)
Énergies renouvelables et environnement, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Papertrail Review

5,0 il y a 5 ans

Commentaires : First class company.

Avantages :

Ease of use. Excellent support function. Excellent people with good product knowledge and an ability to come up with solutions to client needs. Time saving.

Inconvénients :

There's nothing I dislike about this software.

Réponse de l'équipe de Papertrail

il y a 5 ans

Thank you so much for your feedback!