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Des milliers d'entreprises comptent sur Papertrail pour répondre à leurs besoins en matière de sécurité et de mise en conformité. Importez facilement les registres des équipements dans le répertoire EPI de l'éditeur.
The ability to tailor it to meet our needs. The ability to add features and details as you go.
The inability to complete the same amount of features on mobile devices s a laptop or pc.
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Alternatives envisagées précédemment :
Seaford college review.
Commentaires : Speedy, helpful and reliable customer service.
Avantages :
Ease of managing and tracking PPE assets.
Inconvénients :
Missing feature to track who has certain assets. Perhaps in future a booking sign-in and sign out feature. This could build up a bigger picture of where an assets has been and for what it was used for.
Réponse de l'équipe de Papertrail
le mois dernier
Hi Finn thank you for your great review! Interesting to hear your 'con' and I believe we have a solution for that, please contact the support team who can talk you through the options! Thanks, Vicki
Papertrail review
Commentaires :
I have found paper trail to be really useful for gathering data and it allowing staff and their manager access to see this information where ever they are. And also that certs can be stored so they can also gain access to these at all times.
It has helped me with reporting and keeping onto of what I have / haven't done and also gives space to ad comments where needed.
Avantages :
Quick and easy to use Gives a quick overview at a glance Able to add features that are personalised to what we need it for Ability to manage tasks via the portal Staff very helpful along with the guidance sheets that can be found
Inconvénients :
At first I felt it didn't show a true picture as the options were either valid or invalid. After speaking with [SENSITIVE CONTENT HIDDEN] I found out we were able to add other options such as 'awaiting certificate' 'NA at present' 'New training request' which now give a full honest view of training records. Reporting feature had a few technical issues at first - again these have been resolved
Réponse de l'équipe de Papertrail
il y a 5 ans
Hi Natasha, thank you so much for your feedback!
Easy tasks made complicated
Commentaires : Not impressed whatsoever. I can do more on a spreadsheet.
Avantages :
Honestly, there's nothing I like about Papertrail.
Inconvénients :
Makes very easy file storage very complicated. Too cumbersome when I can do everything I need in one spreadsheet.
Réponse de l'équipe de Papertrail
il y a 2 mois
Hi, Thank you for your feedback. We’re sorry to hear about your experience. We're working on making Papertrail more intuitive. While spreadsheets are great for simple tasks, Papertrail offers advanced features like secure sharing, audit trails, and advanced access controls for better collaboration. We value your input and are committed to improving. Please reach out if you have more suggestions. Best, Customer Success Team, Papertrail
Greater Gabbard Review
Commentaires : Very good indeed and I would definitely recommend Papertrail. All our training records are now completely on Papertrail and its also great to have the link between our records and vendors that we work with, such as Gibbs etc, so that they can upload copies of certs to us without the duplication of work.
Avantages :
Its very easy to use, set up folders and if you're insure then the online support is also a huge help
Inconvénients :
The only things that I think I would like changed are that it would be good to see a small image of the cert that's been uploaded, without having to click into the record, It shows that there is a possibility to have an image, and I'm sure that there must be a way, but I'm not certain how it works. The only other thing is that when I try and put my folders into a certain order (alphabetical) they keep moving slightly and they won't stay in place/order. Again, I'm not sure how that can be remedied, its just annoying more than anything.
Réponse de l'équipe de Papertrail
il y a 2 mois
Lynne, thank you for taking the time to provide this great and insightful review. I will feedback your comments to the team.
Alternatives envisagées précédemment :
The H&S Must-have software
Commentaires : Papertrail has been excellent, easy to use and a constant source of information about PPE.
Avantages :
Easy to use, the staff will help you transition your old record system into it.
Inconvénients :
I would like to be able to completely delete old users rather than just 'archive' them.
Réponse de l'équipe de Papertrail
il y a 4 ans
Hi Dave Thank you so much for your feedback and great review! Pleased to hear that you are loving our App. Just to let you know, the reason we don't have an option to delete old users from the system is to maintain the integrity of your records, as deleting the users would remove their inspections from your account. Best wishes Vicki
My Papertrail Experience
Commentaires : Very good, the support team are great and very responsive
Avantages :
Ability to maintain a digital inspection record, ability to remotely monitor Inspections
Inconvénients :
Cost, for a small organisation it is too expensive to have multiple users which stops me rolling it out across our whole organisation.
Réponse de l'équipe de Papertrail
il y a 9 mois
Hi Tom many thanks for your review, we're pleased to hear that you are happy with our product and the support team. We are always reviewing our pricing models and welcome all feedback. Please feel free to reach out to the support team to discuss your additional user needs. Kind regards, Papertrail Support Team
Why didn't i discover this sooner
Commentaires : After using an Excel spreadsheet to manage 2500 items of plant, Papertrail will streamline all our processes managing the use, movement and inspection of all equipment.
Avantages :
Very capable system that becomes fully intuitive with guidance and use. It can save days of labour over a year and allow for a comprehensive record of all plant and PPE
Inconvénients :
Nothing really. Confusing at first until Papertrail helped understand the system better.
Réponse de l'équipe de Papertrail
il y a 5 ans
Thank you so much for your feedback!
Quality product and great customer service.
Commentaires : Overall, I am delighted with Papertrail for our PPE and equipment management. It's an innovative, forward-thinking product that has greatly enhanced our operations. Despite a few minor issues with app speed and icon size, the attention to customer requirements and overall functionality make it an excellent choice.
Avantages :
I've had a great experience with Papertrail. The Papertrail team have an innovative, forward-thinking approach to their product that has revolutionised our PPE and equipment management. Their team has shown great attention to my requirements as a customer, ensuring that all our needs are met efficiently. Highly recommended!
Inconvénients :
While I've had a great experience with Papertrail, there are a couple of minor issues. Sometimes the app can be a bit slow, even with good WiFi connectivity. Additionally, the size of the icons on the app can make it easy to accidentally press the wrong button. However, these are minor inconveniences in an otherwise excellent product.
Réponse de l'équipe de Papertrail
il y a 3 mois
Thanks for your feedback Bradley, so pleased to hear that you have had attentive support from the team, and a great experience with Papertrail!
Ry Ry Asset Things
Commentaires : unbelievable. Assetting never been good like this.
Avantages :
How ergonomically PLEASING it is. Life never been so easy.
Inconvénients :
Can't move between accounts on ipads. This would be really helpful as we do mobile work.
Réponse de l'équipe de Papertrail
il y a 18 heures
Thank you for your review Ryan, so pleased to hear about your great user experience!
Torque Solutions Ltd
Commentaires : Very pleased with our experience so far, hoping once we launch that this continues.
Avantages :
Easy use, Really helpful support team, offers everything required for asset management in one place.
Inconvénients :
Nothing as yet, we are still in the launching phase.
Réponse de l'équipe de Papertrail
il y a 18 heures
Thanks for the great review James!
Clear system for PPE management
Commentaires : In the past our PPE records were maintained in an Excel spreadsheet and there were datapoints missing and no notification of inspections due, it also made inspections monolithic. i.e. on this date all X type equipment needs inspecting, because that's how the spreadsheets sorted, rather than Papertrail's system which means that if you've got a quiet day you can clear of due items slightly earlier and have the next due date automatically move, or if items become overdue and you inspect them a week late as you didn't need to use them that week and had more urgent tasks the due date automatically moves ensuring inspections are more spread out and therefore more achievable. Papertrail also makes it easier to predict when you will need to order replacement gear.
Avantages :
It encourages good record keeping, it is very easy to make sure you record all the relevant details of an item of equipment. It has lots of ways of keeping you clearly up to date on what needs checked when. It gives clear pictures of trends so you have a macro picture of all your equipment, whilst also making it easy to have a trail of inspections, comments and photographs for each individual piece of equipment.
Inconvénients :
Probably it's relative expense in comparison to using non-dedicated (e.g. excel or google sheets) or free options, but it is vastly superior to anything I could find for less.
Réponse de l'équipe de Papertrail
il y a 2 ans
Thank you for the great feedback Finbar, pleased to hear that you are reaping the benefits of using Papertrail!
overveiw of papertrail
Commentaires : Every problem none to man. its equipment tracing and iv used it as a health and safety manament system for risk assessments so i dnt have to remember review dates i did a national diploma in health and safety and the equipment tracking system helped also when we have audits the auditors love it i can do random checks on kit when ever needed its a simple management system and the support is great i do only speak to [SENSITIVE CONTENT] as im not fan of dealing with different people for same thing i do this with most companies.im sure they are all the same standard but [SENSITIVE CONTENT] is the favorite . if we was to change to another company it would have to start all over again and dont think i would get the same level of service. on another note i should put kids birthdays in the system and anniversary so i cant forget ha ha ha
Avantages :
Its straight forward and i always get help from [SENSITIVE CONTENT] when im stuck becasue im not great with computers
Inconvénients :
cant zoom in on pictures that you upload
Réponse de l'équipe de Papertrail
il y a 2 ans
Hi Brian thank you so much for your review, I'm pleased to hear how beneficial Papertrail is to you and your company. I'm happy to report that if you look at any images on the mobile app you can zoom in, and if you click on the link to open it on the web app it should go into full screen for you. Many thanks, Papertrail
The Arboricultural Industry needs to adopt this software!
Commentaires : Great! Well supported platform with eager team members who are willing to help.
Avantages :
All of your PUWER, LOLER, FA and stock in one place, easily adaptable and the support staff are always on hand to help.
Inconvénients :
Not all products used in our industry are searchable, this is not Papertrail in general, its the manufacturers issue. Given that we have so many users, sometimes there can be some issues with inspections not being included when a full account sync is initiated, again, not solely Papertrail, user error can be blamed.
Réponse de l'équipe de Papertrail
il y a 2 ans
Hi Aran thanks so much for the awesome feedback! Great to hear that you find Papertrail easy to use and adaptable. We now have over 70 manufacturers in our Product Directory but we are always keen to keep adding to the system so please let the support team know if there are manufacturers/equipment you use regularly that aren't available - and we will try our best to get them added! Many thanks
Online review
Commentaires : We are happy with the product and not looking to move to anyone else
Avantages :
We have used Papertrail for sometime and it has really helped us transfer from paper to online recording. Much easier for our staff to all log into one place
Inconvénients :
Restricted users came in recently with a change and that has been more difficult as we try and navigate around who has access etc
Réponse de l'équipe de Papertrail
il y a 9 mois
Hi Jeremy Thank you for the great review, please don't hesitate to contact the support team if you need any help managing your active users. We are always reviewing our pricing model so will definitely take your feedback onboard. Best wishes Papertrail Support Team
Alternatives envisagées précédemment :
Safe Equipment Management
Commentaires : The support from Papertrail has been excellent. Not that we have needed much as most problems have been easily solved.
Avantages :
Ease of use. The ability to tailor it to meet our needs. The ability to add features and details as you go.
Inconvénients :
There is Very little to dislike about Papertrail.
Réponse de l'équipe de Papertrail
il y a 5 ans
Thank you so much for your feedback!
RWE Review Papertrail
Avantages :
I like the historical traceability of our LOLER and PUWER records. We can add data easily, and we retain every piece of information relating to the piece of equipment or tool.
Inconvénients :
sometimes the "find" field is frustrating in that it won't search spaces, and won't start to work until at least three characters are in.
Réponse de l'équipe de Papertrail
il y a 2 mois
Hi Claire, Thank you for taking the time to provide this great feedback and valuable insight. I will certainly feedback your observations re our search function too. Best wishes, Vicki
An excellent hassle free app that just works
Commentaires : This app allows me to keep on top of PPE and other H+S inspections which is important as this is only a small part of my job (in terms of time allocation) but has a massive impact on the quality of my students' learning experiences as they alway shave the right kit which is checked and compliant.
Avantages :
It has mobile and desktop apps so it doesn't matter what device I'm using in all situations, and allows flexibility to add/modify team permissions on the go.
Inconvénients :
Nothing to dislike really. This box won't let the form submit without more characters in.
Réponse de l'équipe de Papertrail
il y a 5 ans
Thank you so much for your feedback!
Papertrail is awsome!
Commentaires : I has already paid for itself this year! I had some equipment that was not lasting as long as it should have and after much back and forth with the manufacturer I was able to get it all replaced after showing the maintenance and inspection history for those items.
Avantages :
Having all my necessary information in a single place! At first I thought it was a bit expensive and unnecessary to pay that much for the software - I was wrong. I was wrong! The task manager is a fantastic addition!
Inconvénients :
The reporting at times doesn't give me what I need but seems to be improving.
Réponse de l'équipe de Papertrail
il y a 4 ans
Hi Paul, thank you so much for your feedback! I'm glad that you are loving Task Manager and that it has paid for itself. We are currently working on a reporting tool which will allow you to pull more information. Charlotte
Kit Inspections and Logging
Commentaires : Very good, friendly and supportive staff. A great product and user friendly. I have multi nationalities working for my company and they all find it easy to use despite some language difficulties
Avantages :
The system is very easy to use once you get the hang of it. Good at reminding when inspections are due. I have not used any of the LOLER forms yet as not required for my purposes but seem a very good tools as well. Easy to add to if you need more kit
Inconvénients :
The RFID set up took some working on to get it correct and sometimes if not used for few months then a software update prevents it from working. Would be good if Software updates could be emailed or message and put on the system so vendors are aware RFID readers need updating. Would be a great system for companies with huge amounts of kit
Réponse de l'équipe de Papertrail
il y a 5 ans
Thank you very much for your feedback! We will definitely take on board notifying customers of updates that could interfere with RFID
Excellent product with fantastic customer support
Avantages :
Ease of use and the ability to integrate with our staff offshore and the ability to work offline during inspection of equipment. The support from Papertrail has been excellent. This is what separates them from from their competitors.
Inconvénients :
As with all new software people are often resistant to change and learning new things. The support /assistance from Papertail has helped to alleviate this issue.
Réponse de l'équipe de Papertrail
il y a 3 ans
Thank you very much for your response. It's great to hear that you have had a positive experience with Papertrail. Your feedback is much appreciated!
very good overall equipment system
Commentaires : very good overall system once you understand how it all works
Avantages :
the facility to move multiple equipment items to diffrent operating accounts
Inconvénients :
problems with moving equipment from one account to another on occasions,
Réponse de l'équipe de Papertrail
il y a 9 mois
Thanks for your great review Kathleen!
great for useability, and tracing inspections
Avantages :
How easy it is to manage inspection intervals.
Inconvénients :
More focus could be put into evidence, i.e mandatory options for photos or report uploading
Réponse de l'équipe de Papertrail
il y a 2 ans
Great feedback Mike thank you, I will certainly pass on your suggestions to our Product Team!
Papertrail
Commentaires : Spot on [SENSITIVE CONTENT HIDDEN], [SENSITIVE CONTENT HIDDEN], [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] have always been helpful
Avantages :
Its a great interface and the customer service is impecible
Inconvénients :
Just not being able to copy and paste assets - You can clone but have to go in individually to fix
Réponse de l'équipe de Papertrail
il y a 5 ans
Hi Clare, thanks so much for your feedback. We will take on board your comments on copying and pasting assets and feed this back. Kind regards, Charlotte
Easy to train staff
Avantages :
We love how easy it is to induct new members of staff on the system. Once it's set up it just runs in the background so we can easily keep track of all of our equipment.
Inconvénients :
Pricing structure quite high
Réponse de l'équipe de Papertrail
il y a 2 mois
Hi Luke Pleased to hear how easy it is for new users joining the system, thank you for reviewing Papertrail!
Papertrail Review
Commentaires : First class company.
Avantages :
Ease of use. Excellent support function. Excellent people with good product knowledge and an ability to come up with solutions to client needs. Time saving.
Inconvénients :
There's nothing I dislike about this software.
Réponse de l'équipe de Papertrail
il y a 5 ans
Thank you so much for your feedback!