Avis clients sur Bindo POS

So Easy to Get Paid!

Commentaires : I wanted to accept credit cards but was afraid about getting all the equipment and not being able to monitor everything. Bindo (along with Quickbooks) resolved all the fears and now I can get paid easily without looking suspicious or inefficient.

Avantages :

Biased because I have an iPad and this works very well with it, but.... I got a scanner, a drawer, a CC reader, a printer for receipts, and this plays well with my Quickbooks! There's even free customer support and can do other mobile pay and online payments!

Inconvénients :

I haven't found it yet, at least the software, I wasn't a fan of the included iPad stand- but not everything can be perfect.

Exceptional customer service.

Commentaires : I would recommend been due to any business owner who is looking for a point-of-sale system. It is easy enough to use that any of your employees can learn it quickly.

Avantages :

The thing I like most about Bindu is the customer service. They are very quick to get back to you, and resolve any issue promptly and accurately. The software contains all of the aspects of running a business, including a time clock, and most importantly very good inventory control program.

Inconvénients :

When I first started up with Bindo, they had not experienced working with a drugstore, healthcare company before. Therefore I had to load much of the inventory myself in the beginning. They did however ramp up very quickly and were able to help me in this aspect of the business rapidly.

The WORST POS system ever existed

Commentaires : This app has made my life miserable. I do not get a break because my employees are constantly calling me about issue with bindo.

Avantages :

the look - modern look, first look you will think it's easy to use and is user friendly

Inconvénients :

This software will be your worst nightmare for any restaurant. It continues to freeze, unaccruate data, tickets will not print to the kitchen or print MULTIPLE times which results in wasted food. When you are slightly busy, the application freezes. My team constantly would have to go back to customers to ask what they ordered. There is no real support. This application is complete garbage and anyone who rate it hire than a ONE star is a scammer just like this app. I have been using this app for 2 years only because I signed a contract and is bind. Being a small business owner it isn't always necessarily easy to pay for two applications. When I first opened they guarantee a bunch of items that they would send me because there were no support and as soon as I open my restaurant there were tickets flowing into the kitchen wasting our products. We lost so many sales because of upset customer because they are unable to pay their bill. I would either have to comp their meal or they would just leave because of Bindo's application. When I email BIndo regarding my problems, there is no real resolution. They'll ask to update their app, once we do so, we run into 10 other problems. I feel really bad for my employees. One server who's been serving for 10 years said she has never been so stressed working as a server until she arrived at my restaurant using Bindo. PLEASE BE AWARE - DO NOT SIGN UP FOR BINDO!

Decent return on investment

Commentaires : I am satisfied. Good value for the cost and features. They do a good job with request and features. If your a smaller location or quick serve you will be fine.

Avantages :

It has more customization that other products I looked at, and I anticipate they will continue to develop the product. They do have the ability to manage 90% of the features from a remote location through their web interface which I liked. It does sync with QBO which is huge. Down to the invoice level I am told. Still have not completed that integration just yet. Able to use it in offline mode. Universal on hardware for the most part. They have a live demo.!!!

Inconvénients :

The payment integration is not as integrated as you would like to see. They can pass over totals to a third party card reader, but it is not fully integrated. Not a big deal and it works fine. But just something to note. I do think that there support is lacking in staff. They are still a growing company from my perspective and hopefully that will change in the future. I can say items are resolved. I like things to be done quicker but I have higher expectations. I am also not as satisfied with the reports. There are several out there but there should be a Z Report at minimal.

Every pos has it's own pros and cons but bindo seems to be pretty good for a retail liquor store.

Avantages :

Has most of the alcohol-related stuff already saved and the majority of the sku's You type in will have a picture and description and size of the product. Saves a lot of time when setting up a new liquor store.

Inconvénients :

Sometimes if a person previously saved a item sku then you have to ask to overwrite their description or name but lately they have upgraded so we can overwrite the name.

Pretty good but still a work in process with both good and bad points.

Commentaires : Ability to track inventory while using the POS system. Relatively easy to use POS system. Didn't require a full computer system purchase to run in our two stores.

Avantages :

Easy to use for most sales transactions. Can do many other things that are important to us - gift cards, customer accounts, suspended sales, quotes. Most of the reports that we use can be imported into an Excel spreadsheet where we can do most of the analysis that we need to assess our sales transactions.

Inconvénients :

Several primary generated reports treat sales on discounted merchandise as if there were no discount applied. Discounts are listed separately and have to be manually calculated or estimated - totally at odds with accepted accounting principles as well as Federal, state, county, and city tax rules. We have to rely on receiving a monthly generated report specially delivered to us at the end of each month. Additionally, the numbers do not always agree from one report to another and we often cannot figure out where the discrepancy comes from. In the 27 months we have been using it, our monthly bookkeeping reports has only balanced twice. With our old system, being out of balance twice in two+ years would have been remarkable. Also, we have continually struggled with label printing issues regularly (though this may be more a hardware than software issue with the Bindo supplied machines.)

Overall it's pretty good...a little cumbersome but maybe that's user error

Avantages :

It's a good system for everything in a retail business. I like the reports it keeps, inventory, and sales all together

Inconvénients :

It seems to go down during our busiest times. It also gives us no specific rejects(our system or the card) on credit cards. Also we've had strange glitches where it either doubles the sale on a customer or we're not sure it the transaction went through

We started using it for work as oppose to QuickBooks

Commentaires : Its easy to use and navigate and makes tracking and ordering much easier.

Avantages :

It tracks inventory, register is easy to use, you can load it on any ipad and use it, which is nice for emergency situations. Product ordering and stuff is easy and you can set minimums on items to know what to order without looking.

Inconvénients :

doesn't track sales efficiently for sales staff to track, constant printer errors, difficult to look up old customers, can't adjust price in both directions, only discount, which can throw off margins.

One of the best wireless POS systems offered

Commentaires : Bindo has been my retail clothing shop's POS program for two years now. It's very easy to learn and to use (I've checked other mobiles out and had used hard-drive systems for 15 years prior. Does it have its glitches? Sure, what wireless program doesn't. Nonetheless, I've never lost data, it's mobile and full info can be accessed from various devices; customers are impressed with the technology (ha, which makes me look really with it); and Bindo support is quick to answer questions.

Avantages :

Easy access to inventory and sales data, off-site mobility, report and functionality updates, matrix ability inventory, easy interface with printers, scanners, credit card processors, etc. Free hardware offered with a 3-year contract, and flexible financing available.

Inconvénients :

There's a limited number of printers (both receipt and labels) that that can interface, and updates can cause some hardware issues. Nothing that's a deal-breaker, though. Many many reports are available but could use more that are specifically toward a clothing retailer, such as matrix bundling in sales reports. Hopefully, that's one of the constant updates.

Bindo has made our food and drink services so much easier and more convenient.

Commentaires : The benefits I get from this software is the ability to use it on many different devices as well as having the ease of updating my products and prices whenever I want.

Avantages :

What I like most about Bindo the ability to update my products easily and to be able to use Bindo on many different devices at once.

Inconvénients :

What I like least about Bindo is the connection between the Master Terminal and the other terminals. Sometimes the other terminals get disconnected from the Master and it takes a little while to connect back.

Seemingly easy to use but has a lot of problems

Commentaires : The system looks good and is intuitive to use... unfortunately thats about it for positive feedback... this system might be good for a restaurant. I cannot speak for that, but for retail, there is a lot to be desired. Its kind of a lot to get into... beyond that, the system crashes a lot. A LOT. I have had the entire system crash while I was in the middle of a sale 3 times over the course of a month that we have been using it. Luckily we purchased 2 registers because I have had to switch out my entire register to the backup just to complete a sale with my customer standing there waiting. If I did not have a back up register, I would be losing so many sales. On Saturday, my register crashed and I could not get it to work again for 6 hours... which brings me to customer service. The customer service agents are nice. They are able to help fix issues... sometimes. They will not answer the phone on weekends but there is a in app messaging system that they will answer. Often times they do not seem to have answers to our questions and will claim that "no one has ever had this problem before" or "our internet is too slow" This has been the answer to questions we have asked countless times. Other times, we ask questions and just don't ever get an answer. They will just stop responding... its frustrating and unprofessional.

Avantages :

looks good

Inconvénients :

crashes all the time, customer service does not know what they are doing

Horrible. Couldn't keep up with apple updates and couldn't stay connected to bluetooth printer

Avantages :

The way to categorize inventory. I also liked the ease of setting up the home screen with frequent items purchased for quick access.

Inconvénients :

Price. Customer support was horrible. They were arrogant when there was a problem and they had no solution except to hardwire to a printer. It is also ridiculously priced for functionality. In the two years I have used it, it hasn't improved in any way.

Lots of great features but customer service is lacking.

Avantages :

Inventory tracking is fantastic. You simply scan an item and if it's in the cloud, the information pulls automatically

Inconvénients :

Constant issues with cards, not processing. Even though I did be connected and my iPad would be online, it would not connect and run cards multiple times throughout the day.

Customer service are wonderful and always solve our issues.

Avantages :

Decently easy to use, customer service is excellent, two of the representatives always call us back right away! Very easy to learn

Inconvénients :

Several glitches happen quite often. We had 3 months where invoices and quotes disappeared. It made our job difficult

Bindo Review

Commentaires : Mostly a good fit for our business. although it could use some enhancements to its user interface and reporting.

Avantages :

data collection and retrieval, gift cards, credits...

Inconvénients :

Slow at times and poor user interface, cannot run yearly vendor sales reports...

Watch Out any Sales Reps from this Company.

Avantages :

From experience. NOTHING.. It may be a great fit for fast food restaurant and clothing industry..

Inconvénients :

It says it can be used for a liquor & wine store and couple of users has a positive review @ this POS but it CAN NOT be used for a liquor & wine store presently....some reasons.. > It does not have a (-) department that can be used for Lotto paid out transactions. > Matrix feature is too much complicated and CAN NOT be used for a single UPC as it is possible in Microsoft RMS. > No Customer facing display. So customer don't know what is happening during a x'saction. > Customer support.. 0 out of 10.

Bindo works pretty well and would be fantastic for small business. Camp is not what it was made for

Commentaires : This software communicates with our inventory in Salesforce, which our old POS did not do. It saves us tons of time updating two separate inventories.

Avantages :

I love the customization that can be added to products. Also, it is super easy to use and sell from. Products can be added on the fly. They're working on a phone app. Overall it's been pretty good for what we're doing, but could be better. Camp is not what it was made for and we really need a custom built POS, but Bindo is great for the price and what it was created for.

Inconvénients :

The updates reset a lot of settings. I wish it would keep my preferred settings when an update comes out.

so much easy to use this software

Avantages :

the software of bindo is very beneficial and effective in the working and can easy the work of the everyone and effective. the time of response is very high

Inconvénients :

the mostly feature of that is helpful for everyone but some of the feature in this software which every user does not understand.

Good yet a mess

Commentaires : Benefits I was able to make an rewards program.

Avantages :

Very easy to learn. I love the fact that we can set up a Rewards program as well. That is all I can say about software.

Inconvénients :

Bindo frequently freeze up also when ringing and finalizing a cell at times it kicks the sellout you will have to rering.

Bindo Is Okay

Commentaires : We've been with bindo for three years and now we're FINALLY switching over to a better system, Bindo charges way more than it is worth.

Avantages :

Simple to figure out, but once your company gets up and running and gains some momentum, you'll probably want to change to a different one.

Inconvénients :

Glitches often, deletes things randomly from the inventory, sometimes it just closes, doesn't integrate

Easy to use, but...

Avantages :

Once you are set up, the program is very easy to use. For basic cashiering it is intuitive and requires very little training.

Inconvénients :

Lack of customer support - no humans available when a major system problem arises that can't wait hours for a call back, major software update released without proper testing or proper warning for customers to update during non-business hours, product documentation severely lacking and not updated when system updates change procedures, there are "buttons" to export report data, however they don't work...

User-friendly with a few kinks.

Commentaires : Other than internet issues, ability to print reports, and the system itself having errors. I have had not major problems with the system. I do like the user-friendliness of the app. My employees are quick to learn the system since they are familiar with Apple. I like that I can access the store, including inventory, from the computer while the store is in operation.

Avantages :

Great for employees and staff with apple experience. Chat feature available inside app to help with questions

Inconvénients :

Time-consuming to set up the store. Some features in accounting not available. All items rely on the internet and Bluetooth, which is not always dependable.

Great & Easy To Use!

Commentaires : I've been in a family owned business for years and we have always had our troubles getting our store into the new age! But with Bindo that transition was easy! It's not just their great customer support helping put everything in to perspective step by step. It is also the simplicity and sleek look that the bindo software and hardware has given our store. Trust that with Bindo and an open mind you too can enjoy the progress we at Sports In Effect INC enjoy!

Avantages :

- Available for a trial run - Customer Support - Sleek Look - Easy to use software - Integration With InStore & Online - Multi Store Integration

Bindo POS Review

Avantages :

Pretty Straight Forward, if you have common sense, you can use this POS. Been using for a little over a year I think and overall, a nice POS system, seems like they are continually updating their product, so kudos!

Inconvénients :

The reports are a little confusing at times, get conflicting numbers. Sometimes it times out, not super difficult things to fix, I think still working out bugs.

Great product for our small store

Commentaires : The Bindo POS program and system has been a great find for our store. It allows us to do many things that weren't possible with standard cash registers or would have cost too much with many other POS systems or software. On top of that, the customer service has always been top-notch, with quick replies to any questions we might have.

Avantages :

Ease of use, options for product creation, and many options for pricing, discounts, and other options needed for ease of use by the register workers.

Inconvénients :

Loss of some function when WiFi goes down.