Avis clients sur kintone

Great software which allows to quickly optimize analog processes. Fits small and large organization

Avantages :

Very easy to develop forms and workflows. User driven. Allows to deploy apps fast and supports quick changes based on user needs.

Inconvénients :

The mobile version needs improvement and is not as user-friendly as the desktop version. A better mobile version would greatly add to the overall value of the software.

Kintone help smooth daily operations

Commentaires : so far so good, Kintone suites most of our company needs and has potential to serve in more areas.

Avantages :

process management, document organization, customized space for different department, workflow tracking and automation. easy to create app for different purpose.

Inconvénients :

user management and some database integration need improve, but since it's fairly new system compare to others, it's understandable, need to collect more user data and feed backs.

Outstanding Technical Support

Commentaires : Overall, I have been able to make Kintone work for my application. There have been some frustrating workarounds that have been required due to Kintone limitations, but it works.

Avantages :

I am most appreciative of the Kintone's support staff. I am extremely impressed with response time, knowledgeability, professionalism, and willingness to help that I have experienced when working with all levels of support, but most notably,[sensitive content hidden]. [sensitive content hidden] is always quick to respond to my requests for assistance, and always willing to go the extra mile to make sure my Kintone application is meeting all my company's needs.

Inconvénients :

I am frequently frustrated by the narrow definition of what constitutes uniqueness in Kintone. The fact that I cannot define a unique record across multiple fields boggles my mind. In my opinion, that is a basic tenet of any database platform. And beyond that, I have had to jump through hoops to make sure that my unique values don't occur within other records. Very frustrating, indeed.

New I.T Analyst using Kintone for about 6 months now

Commentaires : I've built a lot of apps for the company I'm with including a Gas Mileage Tracker App where I wrote a script that connected to Google Maps App and gave us the distance in miles and how much that was in dollars. I enjoyed it for the simplicity and how easy it was to get started building an app. Also the fact that the scripts use Javascript instead of some made up language is also good since most developers have been introduced to either Javascript or Java by now.

Avantages :

I like how easy it is to use and learn and set everything up. One of the advantages I think it has over most of the products in the same line, is how easy it is to set up process management and to assign roles to everyone on the team. For newer companies without anyone that's tech suave, I would definitely recommend Kintone!

Inconvénients :

Compared to other Services like Zoho Creator, there really is not much room for customization in the apps and the fact that you have to use another service to generate forms to input into the database is also bad because if you are not a user with Kintone, then the data cannot be accessed.

Great software for CRM

Commentaires : A good platform that saves a lot of time, good customer support, suitable for many companies.

Avantages :

A good program for managing CRM operations, it helps a lot in automating spreadsheets, also makes it much easier to issue and track reports, offers a free trial, frankly I highly recommend it to increase work efficiency.

Inconvénients :

Indeed, it is an almost complete program, but it is preferable to constantly develop by adding new features, especially with regard to dealing with data.

I Highly Recommend Kintone

Commentaires : It has greatly helped us to organize our data in one location. It is also the place where people can get the most updated copy of information. We usually update catalogs, pictures, data sheets and so employees usually have several copies and different versions. It's great to know which one is the most updated copy to use, for example. Love how you can customize the data fields to your specific needs.

Avantages :

I like how you can easily customize data fields and organize information in a completely custom way.

Inconvénients :

When you create a table inside an app, it would be nice to be able to auto sort them and/or use filters. Please make more native Kintone plugins for further customization!

Love Kintone for Data Entry, Work flow and Project Management

Commentaires : I absolutely love Kintone! It has modernized our business & reduced data duplication. We now have a project management tool and can see tasks being done among the team in real time. It has highly reduced the amount of emails and outlook calendar reminders, since I can set automatic notifications and reminders. The team I work with at Kintone has been a tremendous help anytime I have questions about implementing new processes. The sky is the limit and I am excited to see things evolve!

Avantages :

It is easy to build apps that speak to one another, separating departments but not having to duplicate data

Inconvénients :

Its hard to import when there are multiple tables or when there is a lookup field in an app. sometimes I can search a field from the drop down by typing out the word and sometimes that feature is unavailable. It would be nice to have more native plugins with better instructions

Takes the Stress Out

Commentaires : I have accurate reports, solid information and feel confident in my presentations because of the ability to have reports at my fingertips.

Avantages :

I love that Kintone allows me to retrieve our data in an easy to understand way. I can pull reports, manipulate them and present the data easily.

Inconvénients :

I wish it were a bit more flexible in regards to searching for information.

Great Value and Easy to Use

Commentaires : Great, customer support has been easy to use and the staff is very knowledgable about the product.

Avantages :

Kintone is easy to customize without coding knowledge and offers almost all of the functionality of products that are 5x as expensive.

Inconvénients :

Integrations with other programs need to be refined and the ability to reverse a step in the process management system would be really helpful.

Kintone - bringing the team together

Avantages :

This software is most helpful in the way that everyone can stay connected while having clearly defined roles for each user. No one sees anything they are not supposed to see. As the administrator, I am able to see everything in one place which is tremendously valuable in how much time it saves.

Inconvénients :

It does take a lot of time to set up the software. It is very much an investment that will pay off, but you need to be ready to spend some time getting it to where you want it to be.

We love Kintone

Commentaires : We spent a lot of time developing, tying to get our apps all set before we dove in. We just started to use it and it is so much easier than our old systems. Thank you Kintone!

Avantages :

We were doing our case management remotely with Microsoft office products, which was time consuming and challenging when server issues prevented access. Kintone is great! It is easy to use, so customizable, has great features and they are constantly adding more plug ins and connections. We can connect to outside programs and we can move around fields and create apps for pretty much whatever we need. There is great support in setting up apps and learning the ways to develop Kintone to how you want it. We have requested some complicated connections and feature set ups to make our work easier and our Kintone support team has risen to the challenge. Better yet, the functonality is easy enough for a non-tech person to be able to learn how to build apps, add plug-ins and more. No more waiting for an outside tech person to add a field i need now. I can do it! Also, it was wonderful not to have our contacts pressuring us trying to UP-SELL and add on more costs and services. We are a small non-profit without a big budget for the case management system, and thankfully the Kintone team is trying to help us work with our needs while being sensitive to our cost restraints.

Inconvénients :

There are many different outside programs we use that we can connect (yay), but the cost of getting someone to code the connection is a difficult upfront cost to afford. Had to pick and choose what was most important.

Kintone Makes Reports Easy

Commentaires : The data allows me to understand our target audience and see when the dynamics of our audience change over time. For example, we always assumed that 90 percent or more of our audience was low income. Now that we have more data entered into Kintone, I see that our audience is 80 percent low income. This reflects the shift in our local population, but it wasn't until we had more data in Kintone that I could see our assumption was wrong.

Avantages :

It's a comprehensive database that helps me wrote reports to funders. It allows me to customize the data I collect and easily make changes as needed.

Inconvénients :

I wish there was an app that I could easily use on my phone in the field without having to use the desktop version.

Data made easy - no experience necessary !

Commentaires : Excellent ! While the self serve help center has its limitation , my overall experience is positive because when I reached out to someone in the Kintone team , I always got the answers that I was looking for.

Avantages :

I like the fact that I was able to figure it out by myself , without the need to run to IT , as we all know that once IT is involved you usually get something that work for them and not for the end user.

Inconvénients :

There is nothing I dislike , although I would want to see a more in depth self serve help center . In the current form when you search for solutions on how to solve a problem ( problem in terms of figuring out how to build exactly what you need, not system being down or the like) you might get lucky and find something that will help you. In my view , it would help if customer generated "help solutions" would be made available.

Kintone review for security services

Commentaires : We needed a solution to house all of our client communication, customer contracts and unique services, equipment, billing information, CRM, document library, post inspections, and more. We are able to do all that and more and customize it exactly as we want it.

Avantages :

The software is customizable to any need. The apps are able to be tied together through related records which is vital to our business. There are many standard apps that can be downloaded for free and edited and/or used as a model instead of building an app from scratch. Customer service for Kintone if very responsive and able to send an app template to assist when a premade app is unavailable. The template can then be installed and customized to suit the unique needs of the user. History is tracked in each app to show the changes made over time. This is an extremely useful feature. The entire interface is user-friendly and easy to learn.

Inconvénients :

I would like to be able to customize the portal and change the layout (such as move the location of the spaces and announcements). While there is a lot of information in the help section, it could be formatted in a more user-friendly format. I would like to be able to change the order in which the apps are listed in the apps section.

Great support, value and versatility

Commentaires : Kintone reduced our paperwork and provided a platform to share information across our organization. Very happy that we are on it now. Great value.

Avantages :

Versatility and the great support we get. Our Kintone reps are so helpful and flexible and go beyond our expectations to make sure that we have solutions to our problems.

Inconvénients :

Though our reps provided more than enough help for us to kickstart our learning curve, it may have been useful if there were standard templates for popular usages so that beginners do not need to start from scratch. Various templates may also give us ideas on how others are using Kintone.

Happy with Kintone!

Commentaires : Kintone allows us to be as detailed and specific in capturing information as we desire to be while remaining clean & simple to use. We feel confident that we will be a more successful organization because of Kintone.

Avantages :

This software is completely customizable. It is easy to use & makes us feel empowered in the success of our organization.

Inconvénients :

It takes some additional steps to get all of reporting done than the site we used previously. However, the detailed information we are capturing, the customization of that information, especially the transparency of knowing exactly how that information is being captured & translated, outweighs the additional time reporting takes.

Very Simple and User Friendly

Commentaires : It's very simple and easy to understand for any users as well as Admin.

Avantages :

Easy to customize as Admin for any needs of what the company needs for end-user to use.

Inconvénients :

None at this moment but if I can say anything, we prefer to have tabs on Portal Home page to divide pages.

Great Customer Service

Commentaires : Excellent. Love it!

Avantages :

The support Kintone provides in setting up our data base and working with our firm was amazing.

Inconvénients :

Nothing I don't like about Kintone. Love everything about it!

Easy-to-use platform with great potential

Avantages :

It is a good alternative that incorporates simple to use and very efficient tools. It has the drag and drop tool that speeds up the creative process without code. It allows the development of an ideal database to track our customers and web forms. Creating simple and personalized applications is very simple and necessary to process time in the office.

Inconvénients :

The only thing I have noticed is that its user interface can be more visually pleasing.

Customizable and Powerful

Commentaires : My experience has been very positive. Customer service has been amazing and I've been able to reduce a lot of paperwork that's done manually.

Avantages :

Started off by drawing out what I needed for a pet management system. There are a lot out there that don't do everything we needed but did a lot of each specific category. We have now customized and created databases to track our cats (we're a cat rescue), their statuses, any medical visits and costs, and our donors, adopters and fosters. We're only a month in! Hopefully, we can continue to move our paper processes to Kintone. Also, customer service has been amazing. I spent some time on a conference call with the reps and we were able to get through all my questions.

Inconvénients :

I can't honestly think of anything I don't like. Maybe convincing everyone to start using it to track everything.

Excellent tools

Avantages :

Is a tool that allows me a much faster work than normal, I recommend 100%, does not need any type of update or changes, because it is an excellent application, recommended.

Inconvénients :

I do not have any type of complaint regarding this application because it has an excellent performance, I recommend it to all

Awesome for all businesses

Avantages :

creating a platform thats is user friendly, and easy to create

Inconvénients :

Plug-ins it was hard to determine what was the appropriate plug-in that i would need.

Easy to use

Commentaires : We used this software for case management services. All managers love this program due to its easy management program.

Avantages :

Easy to learn and use this program -- Kintone is easy to use, modify and revise the functions to keep a project alive.

Inconvénients :

For the last two years, we did not find any issue of using this program. All functions and programs were great for managing a project.

Recommended tool for admin

Avantages :

Precise progress tracking of my projects and great functionality of time tracking.

Inconvénients :

Poor customer support should be more faster.

Easy to use no code database platform for a nonprofit. We use it to track services and share data.

Commentaires : Easy to set up and share information. Being abe to attach files to records is great. Best are the analytics - other online databases we used did not crealize charts or pivot tables. Exportability.
We are able to share data and staff can use the easy tools to create their own reports.

Avantages :

Analysis capacity. I can create pivot tables and sumary reports easily. Allows our staff to look at data without relying on Evaluation or tech department support

Inconvénients :

Nothing really. Only things I would like would be ability to run video files and preview all file attachments in the site, not just download to view.