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Avis clients sur PingPlotter

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Avantages :

Easy to start a new plotter and the started ones runs in the background for later investigation.

Inconvénients :

Occasionally the tracking stops, either due to a hotkey pressed or just for some reason the site I'm tracing just stops tracking.

PingPlotter - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,5
Fonctionnalités
4,6
Rapport qualité-prix
4,5

Probabilité de recommander le produit

9,1/10

PingPlotter a reçu une note globale de 4,7 étoiles sur 5 d'après 171 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (171)

Kevin
Kevin
Principal (É.-U.)
Utilisateur LinkedIn vérifié
Assurance, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Carrier issues validated

5,0 il y a 5 ans

Commentaires : We’ve been having service outages with our Commercial- Time Warner/ Spectrum Cable internet service for a few months. We’ve had five different technician visits over this time trying to resolve the same issue. With all of the visits we have replaced every piece of internal house cabling and external drop to the pole tap, and all the modem/ router/ switches. And at a serious cost! The last two visits were by senior technicians and they came with laptops to show us the health history of our account. We had be writing down the times and dates of the outages to help them pinpoint the problem. What we found is their sampling rate time frame is way broader than they were telling us. Meaning we could tell them the service was out for say an hour on this day/time, but they couldn’t see it on their tools dashboard. Looking forward to clearing up the intermittent outages problem. Many thanks!

Avantages :

Easy of install and use. It wasn’t until we installed Ping Plotter and took screen shots of those subsequent days for QOS proof did they start to get somewhat serious about the problem! Up till then it was a patch it and move on. patch it and move on mentality. Now that we have our own tool, we gain better QOS data.

Inconvénients :

Glad to report we did not find any issues with the software.

Robert
Robert
Senior Product Development Scientist & QC Manager (É.-U.)
Utilisateur LinkedIn vérifié
Produits chimiques, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

A simple to use tool that tells you the state of your Internet connections

4,0 il y a 5 ans

Commentaires : I got PingPlotter because I was having flaky Internet connections, and I couldn't figure out what the problem was. I could use Email and simple web surfing, but anything more than that was difficult at best and impossible at worst. Windows 10 Ping program wasn't very helpful. I went online looking for a better, free solution, and I saw many recommendations for PingPlotter. PingPlotter comes with a 15 day free trial of the Pro Version, and that turned out to be very helpful. By monitoring multiple targets continuously over several days, I found patterns in my Internet connection that helped me figure out, in consultation with my ISP where the problems were. I am now working towards a resolution of those problems. I highly recommend PingPlotter as a simple-to-use, helpful tool for diagnosing Internet connection problems.

Avantages :

Easy to download and install. 15 day free trial Easy to use. It's almost intuitive, but where it isn't intuitive, the help files are actually helpful. Provides helpful graphics that show the path my data is taking, how much packet loss is occurring, and where it is occurring. In the Pro version, you can continuously ping and monitor multiple targets for hours.

Inconvénients :

The free trial comes to an end. :-( The graphics would sometimes hang up when I was running continuous monitoring for hours, forcing me to reset and restart.

Morne
Software engineer (Afrique du Sud)
Comptabilité, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Great tool!

5,0 il y a 2 mois Nouveau

Commentaires : This tool has been great in trying to identify if issues lie with me or the game server I am trying to play on.

Avantages :

Ping plotter is super easy to use for debugging networking issues

Inconvénients :

Wish there was a free program for non commercial use

Rachel
Director (R.-U.)
Réseaux informatiques, 2–10 employés
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Looking at the Pro version. The tool works very well, but limited in ability for its price.

3,0 il y a 6 ans

Commentaires : Visibility of some network issues. I would purchase some licenses immediately if they were 1/5 of the price (which is where I would put a price on this software) however since the seat license is so high, I will look for other solutions.

Avantages :

Graphical representation of IP traceroutes and ping stats done at the same time. The graphical information is clear and concise, with the ability to scroll through a timeline to some extent. The software cleanly loads in Win10 without crashing.

Inconvénients :

Timeline information needs work as it's not intuitive to scroll through specific times/dates. There is no obvious way to look at a time period over 7 days and examine a 3 minute interval in detail for example. Pricewise; I purchased a Fingbox which is a physical device which has a lot more ability than this software although the uses are different I feel the value for money for this software is not good! The price of this software is way over priced for the pro version. There are no bulk purchase discounts at all so no incentive to purchase more than once license at a time. The features the software offers is very small for what you would expect at the price. There are many free tools out there which seem to do the same thing. Ultimately it won't take long for someone to write an equivalent at a sensible price. The trial period for the pro version should be longer. I didn't really get much time to spend on customisation. Take out the weekends and normal busy daily activities and there isn't really much time to spend on the testing it in 14 days.

Héctor
Héctor
CEO / Lead Architect (Honduras)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Awesome option to see the status of the network

5,0 il y a 4 ans

Commentaires : UI needs a refresh, But is a powerful tool to see your network status and if you're losing packaged you can start working on a fix before the network or services fall.

Avantages :

With PingPlotter we were able to monitor our networks connections status, both intranet and to the internet without issue, very useful to see when something fails and we have to fix it.

Inconvénients :

Kinda Pricy, UI can be improved it's kinda old compared to other solutions and sometimes hard to use, there are open source alternatives to do this work as well.

Roberth
Roberth
Senior Engineer Network and System (Colombie)
Utilisateur LinkedIn vérifié
, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Amazing tool to discover your network and detect issues

5,0 il y a 7 ans

Avantages :

Easy to use, Interface is clean and you can see information clearly Historical data is a treasure and you can use it to analyze with a lot of details

Inconvénients :

Honestly I don't find any problem with PingPlotter, just I can do a suggestion and it is include a option to send reports by mail with some frequency about specific target monitored.

David
David
Director (Canada)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great tool to help diagnose network issues

5,0 il y a 7 ans

Commentaires : I was able to effectively diagnose several connectivity issues and manage our network resources so that VOIP was not affected by other traffic.

Avantages :

I've been using PingPlotter Pro to help diagnose packet loss on our network which affects our VOIP calls. PingPlotter has been great allowing us to constantly monitor connectivity. I like that I can turn it on in the morning and go back to view a day's worth of performance, zoom in on certain time periods and add comments in real time to note what activity was occurring at that time. The knowledge base is also great to understand how the tool works and what issues to look for.

Inconvénients :

I wish there was a functionality to monitor not just pings, but also constant bandwidth useage. I also wish there were a way to assign device names on the network discovery tab.

Krzysztof
Krzysztof
Retired (Australie)
Utilisateur LinkedIn vérifié
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Using PingPlotter since freeware - 1998

5,0 il y a 3 ans

Commentaires : I started to use it working for mainframe manufacturer when maintaining global intranet, started to use ping plotter to monitor the accessibility of the intranet nodes and their response time.
Now, I use it to monitor my ISP performance.

Avantages :

Ease of use, path changes detection, just what you want to check on your ISP. One of the easiest programs to use for this purpose. Results saving/exporting is a big plus.

Inconvénients :

I would jump on the Android version, if available.

Chau
Chau
CIO (É.-U.)
Utilisateur LinkedIn vérifié
Produits alimentaires, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Amazing Product! Everything I needed

5,0 il y a 4 ans

Commentaires : Overall, I enjoyed my experience and I know you will to. I only needed it for personal reasons in tracking packet loss and if you need something like this it's worth trying the 2 week free trial. Everything is very straight forward and someone whose a bit computer illiterate like me can still use the software well.

Avantages :

Able to track multiple addresses across different timelines Easy to read and easy to navigate I did not understand anything about tracking packet loss and the program itself along with PingPlotters guides on their website helped me succeed in escalating packet loss issues to my internet service provider.

Inconvénients :

There's nothing that I didn't like about the software. Definitely recommend it on all accords.

Nadine
None (Afrique du Sud)
Utilisateur LinkedIn vérifié
Divertissement, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

PingPlotter

4,0 il y a 6 mois

Commentaires : PingPlotter helped us determine where the bottlenecks were between us and the gaming servers. Our ISP was given pingplotter results to work with and rectify the problems. This is a very useful tool for troubleshooting network issues

Avantages :

Ease of use. Visual presentation of the results.

Inconvénients :

Sometimes reported incorrect packet loss on internal functioning network devices

Shariff
IT Technician (Philippines)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great tool for troubleshooting connectivity

4,0 il y a 7 ans

Avantages :

Ping Plotter allows me to very simply verify connectivity. or i can watch my equipment be unreachable. A lot of the time i can watch a device go up and down over 24 hours (it can do more, but thats generally all i get to, and My company(ISP) has equipment outside of our network. when they are having issues ping plotter is my first go to program. I can tell if another ISP or passthrough is having issues. This at times prompts me to make a route change, while other times its a call to that ISP to start a ticket. Ping Plotter has saved us many hours of troubleshooting and also allows us to show another ISP that the issues is theirs.

Inconvénients :

No budget as of yet to buy a newer version, company is still evaluating if their is a need to update to a newer version

Aaron
Network Administrator (É.-U.)
Pétrole et énergies, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

PingPlotter

5,0 il y a 5 ans

Commentaires : Great software. Keeps a live ping going while working on troubleshooting.

Avantages :

Easy to use and manipulate. Provides quick look into network tracking. Comes in handy to see where you are dropping connection.

Inconvénients :

There is not much on the Cons section of this software. We have used it for years and are very satisfied.

Zandre
Tier 2 Network Support Engineer (Afrique du Sud)
Télécommunications, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Ping & Plot Investigations

4,0 il y a 3 ans

Commentaires : When the root cause of packet loss on the network cannot be located via manual investigation, Ping Plotter can determine this via longer term monitoring.

Avantages :

It is sometimes difficult to determine the root cause of degradation within an ISP. With Ping Plotter you can accurately determine where it originates by locating the affected nodes between the network devices.

Inconvénients :

Not the most user friendly interface but understandable considering what we are using it for. Graph designs are a bit ugly to look at and sometimes agents do not want to share this with customers.

Nick
IT Consultant (É.-U.)
Réseaux informatiques, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

PingPlotter is the easiest way to distinguish if a network issue is happening in LAN or ISP

4,0 il y a 7 ans

Commentaires : It clearly identified an intermittent packet drop pattern that was originating from a modem that went bad when our ISP's bs level 1 tech support was saying that it was probably our router or inside our network. I ran it from a PC connected directly to modem. Used the graphs to make my case to ISP. They replaced the modem, problem disappeared.

Avantages :

The history diagrams give you proof to bring to your ISP to show that your modem needs replaced or that they the issue is not on your end.

Inconvénients :

I don't like the licensing approach. I bought a full pro license on a PC at our office but I want to use it outside of our network as an IT consultant. It's a great tool but rarely needed so having to repurchase it to use at a different location is just not worth it.

Luis
CEO (Argentine)
Vente en gros, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Excellent product to take into account for intensive control of a network.

5,0 il y a 12 mois

Commentaires : I really liked it as a tool, I think that everyone should have a network monitor of this caliber continuously to be able to rest easy.

Avantages :

The facility that it provides to use immediately, it took me just a couple of minutes to start monitoring the network and to be able to make an operating diagram.

Inconvénients :

the inability to make comparisons of time ranges simultaneously in a single analysis

Peter
Instrumentation & Monitoring Manager (Australie)
Génie civil, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

PingPlotter

4,0 il y a 3 ans

Commentaires : PingPlotter enables us to keep a close eye on a list of about 30 targets, with immediate visibility on which targets are down or performing poorly.

Avantages :

Easy to load large list of targets. Easy to monitor each target as often as necessary (continuously if needed). Good visual tracking of latency.

Inconvénients :

Not sure yet how to add name to each IP target, especially in loadable target list.

Carlton
CEO (Jamaïque)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Helpful

5,0 il y a 4 ans

Avantages :

I have been using Ping Plotter for over 15 Years. Its very useful when working with telecom companies as a source of information which they can use when solving problems. You can store the data and send to the telecom company along with your complaints

Inconvénients :

Nothing Much, the feature is use is extremely useful and i have not gotten a chance to explore other features to determine if i am not liking it.

david
Project Manager (É.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very Happy with Ping Plotter

5,0 il y a 3 ans

Avantages :

Ping Plotter is extremely easy to use and understand. I am a novice with network issues and in the past have always relied on my internet provider to diagnose any issues with my network. With Ping Plotter i was able to provide my network provider the information that shown where the issue was and allow them to fix the issues at the source.

Inconvénients :

I was looking for something that was powerful and free, but found that Ping Plotter was the best, but is not free.

Guy
Manager/Retired Technician (É.-U.)
Réseaux informatiques, 2–10 employés
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

I used PingPlotter to diagnose the network problems I have been having with Spectrum/TWC

5,0 il y a 6 ans

Commentaires : I was able to document the local node problems and the internet problems that I have been having with Spectrum/TWC. I had severe packet loss which they fixed on the local node and other problems which I traced to their headend node. Still resolving their inability to deliver the 100Mbps to my home office.

Avantages :

This package is exceptional for documenting packet loss/ping times and tracking down where the problems are with a large network such as Spectrum. It is easy to get up and running.

Inconvénients :

The learning curve to utilize its full power and documentation of where problems are is a bit long but keep in mind that solving multiple nodes and local node problems is a challenge. I have held a Commercial FCC GROL license for 40 years and worked with networking problems much of that time. I found that PingPlotter is an exceptional tool and quite intuitive to use.

DENNIS
Owner (É.-U.)
Médias de diffusion, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Amazing tool for convincing your IP to fix their equipment!

5,0 il y a 4 ans

Commentaires : Very positive experience overall. Nice to absolutely know what is going on with networking issues rather than guess what might be causing a problem. Graphic representation is so much easier than plotting using a typical trace route program.

Avantages :

Program was very easy to set up and run. Great for seeing how many hops are between you and your destination as well as what may be causing issues. Graph was very revealing and my provider could not deny that there was a latency issue which returned daily at the same time every day and then went away at night. Armed with that information, it not only helped me to convince them to replace their router but improved their overall network performance as well.

Inconvénients :

Documentation could use some improvement, but figuring out how to use it by playing with it was fairly intuitive. Screen capture of the graph didn't work real well and was kind of clunky as well as difficult to see, but taking a photo with my phone camera worked well and was easy to send to my IP by text.

James
Project Manager (Brésil)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Friendly and Quick Monitoring Link Tool - PingPlotter

4,0 il y a 4 ans

Commentaires : I found ease of use, pleasant and friendly interface and performance using Pingplotter and I was pleased. Recommend.

Avantages :

I was looking for a practical and quick tool for monitoring our existing IPSec links with our client that support a large number of employees, accessing different work environments, requiring a quick action in case of failure or fall of links.

Inconvénients :

I believe that a way to automatically capture the links to be monitored through the hosts file could be an important improvement in the software.

Jeff
IT Director (É.-U.)
Administration publique, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent Tool

5,0 il y a 5 ans

Avantages :

I have used this tool since around 2002. It has always been solid and gives an excellent graph of the data collected.

Inconvénients :

None that I have encountered.

Andrew
Owner (É.-U.)
Machines, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Great Tool to track internet connection

5,0 il y a 5 ans

Commentaires : I am in a long battle with my internet provider Mediacom. They will figure out the problem. They do there speed test its great. My service is not reliable. It does not support a VOIP system and drop calls or will not let you answer the call. It makes it hard and waste a lot of time just trying to write an email. My IT vendor showed me this software to track the connection and we can now see what is going on.

Avantages :

Ease of use. I am not an IT guy and this was very easy to use and understand

Inconvénients :

Not sure there is anything I do not like. So far so good

Robert
Sr Network Engineer (É.-U.)
Services et technologies de l'information, 1 001–5 000 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Great Tool!!

4,0 il y a 4 ans

Commentaires : Good experience with pingplotter - no complaints.

Avantages :

This is a great tool and a must have for all IT staff who perform support for networks. Without a product like this to use for troubleshooting, it gets to be very difficult to nail down issues. I recommend this product again as a great tool.

Inconvénients :

The trial length is a little too short for my likling as it does not allow for the product to really be tested in a real environment.

Jonathan
Content Creator (É.-U.)
Divertissement, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Super helpful for getting Cox to take my issue seriously

5,0 il y a 2 ans

Commentaires : I've been having an extremely bizarre ping issue ever since signing up with Cox. The technicians hardly would have believed me if I didn't use PingPlotter to show them that the issue was happening as we spoke.

Avantages :

Does an excellent job of staying on in the background for weeks, with an easy to manipulate graph that can show patterns across multiple devices.

Inconvénients :

Any issues are probably me not knowing what certain features do