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Note moyenne

  • Note globale
    4,8/5
  • Facilité d'utilisation
    4,7/5
  • Service client
    4,9/5

En savoir plus sur Lawcus

Lawcus rationalise et simplifie la gestion de la pratique juridique, la gestion de la relation client CRM (Customer Relationship Management) et la prise en charge des clients.

En savoir plus sur Lawcus

21 avis affichés

Rémi B.
Avocat
Services juridiques, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 15/05/2020

"Une solution orientée très anglo-saxonne mais utilsables "

Commentaires: Lawcus permet de gérer tout le process du premier contact avec le prospect jusqu'à la facturation finale.

Avantages: Lawcus est remarquable par la vitesse de l'application, par la richesse de ses fonctionnalités (workflows, pipeline, gestion des prospects), par son intégration avec Word, outlook et les stockages dans le cloud (OneDrive ou Dropbox). La création de modèles avec des champs personnalisés est ultra simple. Bien que cette application soit surtout adaptée pour le marché américain, elle est utilisable pour un juriste francophone. Le service client est très réactif, apporte une aide immédiate et à l'écoute de toutes les suggestions.

Inconvénients: Le centre d'aide n'est pas suffisamment développé (surtout pour un non-anglophone) pour exploiter complètement la richesse de toutes les fonctionnalités . Il y a encore quelques bugs .

  • Provenance de l'utilisateur 
  • Publié le 15/05/2020
Rolf F.
Partner
Services juridiques, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 24/03/2020

"Best legal management software, especially for your money"

Commentaires: The software has been great to use, and when I have run into an issue the support team is incredibly quick to help, either with a software update or directions on how to use the system. I really like the product already and can't wait to see where else the software goes!

Avantages: The ability to automate so much of my practice is great. The kanban boards and matter stages allow you to put different tasks onto your to do list depending on what stage your case is in, it allows you to automate sending update emails to your clients, automates decline emails, and plenty more. The dashboard allows you to keep track of your referrals, what sources are working, what's not. The leads are separate from your matters, and can have different settings for each and contact follow ups. And automatically sending invoices directly from yourself instead of the practice management software is a great feature, too. That's who the client expects the invoice to come from! It's great.

Inconvénients: It is a relatively new software (just a few years), and they have lots of updates, so there are some bugs in the features. But that is really to be expected with how much they update and how many different ways people use the product. Overall I really like Lawcus a lot, and recommend it to anyone who asks (and even people who don't).

  • Provenance de l'utilisateur 
  • Publié le 24/03/2020
Kaelyn D.
Partner
Cabinet d'avocats, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 01/04/2020

"Great Case Management Software!"

Commentaires: Awesome! Working with Lawcus has overall been an experience that's moved our firm ahead and got us into Cloud-based practice management software just before it was essential (COVID-19).

Avantages: [SENSITIVE CONTENT HIDDEN] and his team are extremely responsive and are available basically 24/7 to assist with any questions that users have. This software is also flexible and takes into serious consideration its clients' input when releasing updates.

Inconvénients: Sometimes there can be bugs that come up with new updates, but that is to be expected with any software updates.

  • Provenance de l'utilisateur 
  • Publié le 01/04/2020
Cassidy F.
Associate Attorney
Cabinet d'avocats, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 25/03/2020

"Lawcus Review"

Avantages: I liked the workflow and automation options most

Inconvénients: Limited in terms of search function
Notes/Facts/Meetings/Calls all in one screen - if they were separated might make it easier
Wish it could integrate phone calls and/or emails automatically

  • Provenance de l'utilisateur 
  • Publié le 25/03/2020
Michael Z.
Managing Partner
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 09/08/2019

"Great software for workflow oriented firm"

Commentaires: I'm still getting used to the new platform. I had more than 7 years with my desktop case management software, but overall experience has been great.

Avantages: The strength of lawcus is in case phasing - to break cases up into steps and then be able to view and set a number of automations based on what step the case is in. While there are some competitors who have adopted this philosophy, Lawcus has really made it easy to set up the phases and to make changes. There are countless applications - client update emails, client surveys on experience, autopopulating documents, tasks, integrations with 3rd party softwares, etc.

Inconvénients: Because the software is developing so rapidly (there have been several noteable developments even in the two months we have used it), there can be occasional bugs. But their responsiveness in problem resolution is unparalleled. I'd like to see better email integration, which is currently in development.

  • Provenance de l'utilisateur 
  • Publié le 09/08/2019
Allen S.
Managing Attorney
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 27/03/2016

"Lawcus is off to a strong start!"

Commentaires: After a lot of digging around, I recently signed on with Lawcus. I was searching for easy-to-use, visual project management software for my increasing caseload and growing team. While there are some bugs which is to be expected (Lawcus is in beta currently), I'm satisfied with the basic functions. I can easily create potential matters (called "opportunities") and drag-and-drop each opportunity through several customized stages of my prospect pipeline. Converting an opportunity into a new matter is as easy as clicking a button, which places the matter into a new pipeline. I've set up several matter pipelines, corresponding with our different practice area. Each pipeline contains stages specific to that practice area workflow. Some stages are programmed with automated tasks, which Lawcus adds on cue. Additionally, Lawcus' integrated CRM is a nice bonus. Using the same software for CRM and PM makes total sense and should increase our firm's efficiency managing relationships, opportunities and matters. Finally, Lawcus has been extremely responsive to my questions. They also seem genuinely interested in how we are using Lawcus so that they can develop Lawcus to suit our interests. I wish I could press the fast forward button and see the polished/refined version of Lawcus. Yet, they're off to a strong start, and I believe they will be a good fit for many attorneys looking to blend CRM/PM software with a visual layout. Allen

  • Provenance de l'utilisateur 
  • Publié le 27/03/2016
Candace J.
Attorney
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 24/03/2020

"Perfect Way to Customize Your Law Firm's Client Data"

Commentaires: Wonderful. Great customer support and I can tell there is a lot of vision for future growth.

Avantages: It's organization is the best of all other software out there. Very feature rich and growing.

Inconvénients: Still feel like the portal for each client file could be better for team communication.

  • Provenance de l'utilisateur 
  • Publié le 24/03/2020
Mark K.
Principal Attorney
Services juridiques, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 18/06/2020

"So far - it's been great. "

Commentaires: So far, so good. Less than 1 year of use. But it has been a definite improvement over our prior stand alone time/billing and client contact and task assignment software.

Avantages: Integration of time and billing with client contact information and task assignment to staff.

Inconvénients: Early bugs have been worked out. Moving in and across fields in the billing slips could be a bit easier. I'd like to be able to use shortcuts and fas ttrack in that function.

  • Provenance de l'utilisateur 
  • Publié le 18/06/2020
Brian S.
General Counsel
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 15/09/2017

"Nearly perfect client management. "

Avantages: Incredibly clean, simple interface that is also robust and has endless integrations using Zapier. The customer support is second to none, and the developers are working to enhance the UI, features, and stability every day.

Inconvénients: This software has no cons other than slight bugs which are to be expected when utilizing beta software.

  • Provenance de l'utilisateur 
  • Publié le 15/09/2017
Tamara G.
Partner
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 17/06/2020

"Lawcus is a great choice for Law Firms!"

Avantages: The customization of Lawcus has enabled a more streamlined procedure for each step of a case. The tech support and customer service is absolutely fabulous! Lawcus’ response time for any question or communication is top notch! I’ve always had questions or concerns answered same day.

Inconvénients: The process of switching everything from our prior case management software was tedious and at times confusing; but part of that problem is that I’m not particularly tech savvy (to say the least).

  • Provenance de l'utilisateur 
  • Publié le 17/06/2020
Javier C.
Owner
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 22/06/2020

"The BEST experience I have ever had with any company."

Commentaires: I have been able to organize my matters in a way that allows me to work efficiently. The task delegation function is incredible and easy to use. The built-in CRM allows me to track leads more effectively and gives me real-time insight into my firm and allows me to track my marketing efforts.

Avantages: The organizational structure and ease of use are my favorite aspects of this software. However, the customer support I have received from [SENSITIVE CONTENT HIDDEN] and his team are outstanding so it's hard to pick just one thing I like the most.

Inconvénients: There were some functions missing that have since been added. At the moment, I think the mobile app could use some improved functionality but the team is already working on that!

  • Provenance de l'utilisateur 
  • Publié le 22/06/2020
Hansary L.
Associate Attorney
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 27/08/2019

"Small Family Law Firm Using Lawcus"

Commentaires: The relationship we have with Lawcus has been a very important one. They are very responsive to our needs. They have worked hard to customize our experience. Every month, they are rolling out new features.

Avantages: I really like the task management and case tracking features. The ability to use the Kanban-board matter display and the task assignment really helps assign tasks very well.

Inconvénients: The billing component needed a tremendous amount of work when we first started. However, they responded to our specific needs.

  • Provenance de l'utilisateur 
  • Publié le 27/08/2019
Royi S.
Advocate
Cabinet d'avocats, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 27/03/2020

"Royi salma review"

Commentaires: Great experience. Beautiful software. Awsome technology.

Avantages: I liked the most that the software is easy to use, and helps you visualize my practice.

Inconvénients: I think integration with zappier to the lead management part of the software is missing.

  • Provenance de l'utilisateur 
  • Publié le 27/03/2020
Gurman C.
Senior Partner
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 02/04/2016

"Lawcus has simplified my practice!"

Commentaires: Lawcus is by far the most intuitive and easy to use case management software with no learning curve. Some of my favorite features are Kanban boards to visualize matters, automated task lists and ability to view notes on the matter timeline. Lawcus also has inbuilt CRM that helps me keep track of my clients and opportunities (pre-matter). Additionally, customer service has been phenomenal, they are very responsive to suggestions and are constantly adding innovating features to the platform. After evaluating many practice management tools, I have found a tool that is lean and is not bloated with half-baked features which I will not usually use.

  • Provenance de l'utilisateur 
  • Publié le 02/04/2016
Alan F.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 01/02/2016

"Great Tool"

Commentaires: I have run through the gamut of LPM programs, and Lawcus is the best. Unlike most programs, which are (poor) billing software with other (poor) things built around it, Lawcus is a CRM and Project Management tool. And, it recently integrated with the best invoice/ billing programs, Freshbooks and Harvest. Lawcus takes full advantage of lean methodology by way of digital Kanban Boards. It's a great tool, getting better each week as they add more features and integrations.

  • Provenance de l'utilisateur 
  • Publié le 01/02/2016
Albert C.
Associate
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 29/01/2016

"Most practical and complete Law practice software."

Commentaires: I´ve been using Lawcus for the past few months, and the practicality and ease of use it offers is 10/10. I believe it has all the right tools you need for having your matters in order and up-to-date. The only feature it lacks, is for billing purposes, but using the tools it has right now, it is really useful and handy. The "Kanban" type of view is really lean and practical. Really recommend this software, everything is placed neatly and available right away.

  • Provenance de l'utilisateur 
  • Publié le 29/01/2016
Christina S.
Managing Attorney
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 27/01/2016

"Tools that I use!"

Commentaires: Lawcus has really streamlined practice management into a visually-appealing, intuitive, and effective product. It is great for allocating work among a team and tracking matters through the life cycle of a client matter. Other practice management products that I have used have a lot of expensive bells and whistles that I don't actually ever use; Lawcus' strength is that it is lean and powerful.

  • Provenance de l'utilisateur 
  • Publié le 27/01/2016
Francesco D.
Avvocato
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    Sans note
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 27/01/2016

"Visual Law practice manager software working for any kind of Law Firm"

Commentaires: I like Lawcus and I recommend trying it out. I found Lawcus innovative, useful and at the same time very easy to use. I wait some improvement I believe are a "must" (i.s. regarding firm's data - allow users to import/export your data into a file format (usually .csv); improve calendar integration), but my overall experience is excellent.

  • Provenance de l'utilisateur 
  • Publié le 27/01/2016
Sam G.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 14/06/2015

"Automated workflows are a game changer!"

Commentaires: We are using Lawcus for a week now and are loving it. Now we can automate our workflows which is game changer for us. Also, with this software we are able track our opportunities which is great as no other matter management solution have CRM. Overall very well though software which requires minimum clicks, very intuitive and looks very modern.

  • Provenance de l'utilisateur 
  • Publié le 14/06/2015
Charlotte C.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 14/04/2016

"Excellent Product"

Commentaires: We started using Lawcus in April 2016. I have been looking for a product to work in a kanban board fashion for years. This program meets all of our needs and the client service is like none other. I would definitely recommend.

  • Provenance de l'utilisateur 
  • Publié le 14/04/2016
Rick M.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 13/09/2015

"A must have LPM for modern Lawyers!"

Commentaires: I am early beta adopter and loving this product. I like the workflow automation feature and like they have built-in CRM. Product is stable and lightning fast.

  • Provenance de l'utilisateur 
  • Publié le 13/09/2015