Perfect Solution for Franchises

Publié le 12/09/2018
Mark B.
Gm
Produits alimentaires, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I started as cost controller for 1 of the branches when we had other software and then i had to look for other solutions to help me generate faster reports and finish my job easily. It was challenging to ensure that managers are doing monthly counting of inventory at end of month. Now we generate variance reports from the head office of the client in 1 click. The team is open to customization and they listen a lot to customer's needs which you don't find in most of the companies. Plus their support is fast as they say. I've been working with them for the last 8 years and looking forward to another 100. Bravo executives and the BIM POS team for everything.

Avantages: It's comprehensive and has all the modules of any size and type of restaurant. It has the options of the biggest ERP systems like procurememt management, franchises setup and consolidated reporting, loyalty management, call center, digital comment card, and and and. Menu engineering is 100% correct and unlike other software it tells you what was the cost of each item or combo 6 months ago.

Inconvénients: They have more than 1000 reports which make it confusing to know which report you might want. They always have new updates so training of staff is always required for new updates sometimes

Réponse de l'éditeur

envoyé par BIM POS le 20/09/2018

Thank you Mark for the Review!

Very secure, robust system with so many detailed features

Publié le 16/06/2017
Jocelyne H.
Head of IT Department
Produits alimentaires, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Very satisfied with the pos app, BIM Pad, delivery tracking system, flexsurf, dispatching system,.....as well as the back office module mainly with online inventory feature, recipe management, production management, supplier management with its advanced and cost control features, reporting and stock depletion as well as online scales updated directly from head office to all branches and inventory management, and many many other features not available in many well known other pos systems. We have been using BIM POS for around 12 years and every year they provide us 2 major updates including innovative features that add remarkable value to our business.

Réponse de l'éditeur

envoyé par BIM POS le 11/09/2018

Thank you very much for the review. Our promise is to always provide the best service and quality products.

InterCatering with Delivery logistics

Publié le 10/09/2018
Carlos A.
Owner and general manager
Produits alimentaires, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I started working with them for the past 7 ir 8 years and can assure that the guys are serious and they pamper both their product and clients.
I am proud to see a small firm spread its wings in a competitive market such as ours.

Avantages: Mostly that it constantly grows, new features that you wouldn't even think about are created.

Inconvénients: Nothing special...maybe the integration of an outside software needs their help.

Réponse de l'éditeur

envoyé par BIM POS le 11/09/2018

Thank you very much for the review. We will add more integration parties to our back end as we grow our market.

simply POS For Life

Publié le 11/09/2018
Jocelyne H.
IT Manager
Vente au détail, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: we have been using it for years and well continue to do so. Major features are released on a regular basis. fully integrated system between head office and branches; All modules are fully functional in addition to a huge reporting system allowing us to track our business efficiently and successfully.

Avantages: Fully integrated modules, very easy to use, Hundreds of Features, Excellent support team, best POS ever

Inconvénients: there is nothing i do not like in BIM POS.

Réponse de l'éditeur

envoyé par BIM POS le 12/09/2018

Thank you very much for the review!

A software that can help you no matter the size of your company

Publié le 06/09/2018
Roy S.
Owner
Vente au détail, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: BIM POS has helped me organize and expand my business. It practically has everything i need and even some features are available that have encouraged me to introduce new selling options.

Avantages: Its ease of use, functionality, and constant updates and improvements

Inconvénients: None i can think of. Basically when i ran into a few bugs quick patch fixes and updates solved the issue.

Réponse de l'éditeur

envoyé par BIM POS le 11/09/2018

Thank you very much for the review. Our promise is to always provide the best service and quality products.

Best POS Software

Publié le 10/09/2018
Jihad Z.
Owner-General Manager
Restaurants, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Amazing

Avantages: User friendly,well organized for both front office and back office

Inconvénients: There is nothing in my opinion that I don’t like and if there is i am sure that the customer service will handle it in a professional and helpful way

Réponse de l'éditeur

envoyé par BIM POS le 11/09/2018

Thank you very much for the review. Our promise is to always provide the best service and quality products.

Great software so much user friendly with ongoing innovative features. Bimpos team, Just perfect .

Publié le 17/06/2017
Nahi A.
Owner
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: What i like the most is the ease in using the software. Plus i can keep archive of my sales and all my business numbers. Bimpos present us so many statistical data ...

Inconvénients: In a world of very fast moving technology Bimpos can add few options to make their software better . More features about discounts can be added

Tommoro's Software today

Publié le 06/09/2018
Nahi A.
Owner
Cosmétiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It makes your operation smooth . Everything will be under control from purchasing to stock management to sales nbs

Avantages: What i like the most about Bimpos is the ease of use . Its so user friendly not complicated with many helpful statistics

Inconvénients: It is very hard to answer this Question. Maybe more features can be added

Best tailored POS

Publié le 10/09/2018
Fouad M.
Owner
Produits alimentaires, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Ease of use
Multifunction
Amazing back office
Stock control
Reports
A lot of features
Excellent customer service

Inconvénients: Nothing
All seems to perfection as their team helps you with any feature that you need

Réponse de l'éditeur

envoyé par BIM POS le 11/09/2018

Thank you very much for the review. Our promise is to always provide the best service and quality products.

Ratio plus sal reviews on bim pos software

Publié le 11/09/2018
Rony M.
GM
Restaurants, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: the new features & the helpful rich reports

Inconvénients: i wish they had an improved version on the payroll and if can add the sales monitor on any smart phone to stay updated real time on the sales and the occupancy.

Réponse de l'éditeur

envoyé par BIM POS le 12/09/2018

Thank you very much for the review Rony. We'll surely add the new suggestions in the upcoming features.

Keyrouz bakery

Publié le 10/09/2018
Joelle E.
Executive ass GM
Produits alimentaires, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Good experience helpful and friendly staff good customer service

Avantages: For dine in and cashier use its perfect

Inconvénients: Delivery use a bit complicated adding a code for the client is very important

Réponse de l'éditeur

envoyé par BIM POS le 11/09/2018

Thank you very much for the review. Our promise is to always provide the best service and quality products.

Cstore

Publié le 18/09/2018
Utilisateur vérifié
Director of Operations
Vente au détail, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Unbeatable value for money

Avantages: Ease of use. Very adaptable to business requirements. Good support although minimal.

Inconvénients: User interface and user experience could be improved.

Réponse de l'éditeur

envoyé par BIM POS le 21/09/2018

Thank you for your review!

dealing with BIMPOS is one of the best experiences for our institution.

Publié le 12/06/2017
Fouad M.
Owner
Restaurants, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Professional
Ease of use
Maintenance
Fast service
Reliable
Constantly updated
User friendly
Great performance

Réponse de l'éditeur

envoyé par BIM POS le 12/06/2017

Thank you Fouad, we appreciate it

Snack El Awedim experience

Publié le 06/09/2018
Jad C.
Managing Partner
Produits alimentaires, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Friendly interface
Detailed reports
Delivery web tracking

Inconvénients: You can't adjust stock once the data is updated

Réponse de l'éditeur

envoyé par BIM POS le 11/09/2018

Thank you very much for the review. Our promise is to always provide the best service and quality products.

Great System, extensive and easy to use

Publié le 12/09/2018
Jean michel C.
Director
Produits alimentaires, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I have a coffee shop and BIM pos and back end is helping run the whole show. Great experience so far, all the basics and advanced features are there, easy to locate and intuitive. Easy to use and gives a lot of empowerment with many reports. It works great for us

Avantages: Every tiny bit of functionality have been thought of. Easy to use, easy to self learn.

Inconvénients: Sometimes in the back end, when u open a window, it pops up and closes and you have to reopen it again. Not sure why this happenns but its annoying and time wasting.

Réponse de l'éditeur

envoyé par BIM POS le 13/09/2018

Thank you for your review

Cafe Younes

Publié le 11/09/2018
Alain M.
Project manager
Produits alimentaires, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Reports are effective and customer service is fast

Inconvénients: Physical inventory is not well worked on

Straight forward software

Publié le 10/09/2018
Mark C.
Owner
Hôtellerie, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Easy to use and friendly software
Back office effective

Inconvénients: Nothing to mention , maybe more training

Réponse de l'éditeur

envoyé par BIM POS le 11/09/2018

Dear Marc Thank you for reviewing us. We will make sure to provide more training sessions for the team.

General

Publié le 10/09/2018
Jonblat I.
General Manager
Produits alimentaires, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Good company good team player loyalty to there client honest !!!

Avantages: Very friendly software practical reliable and easy to use

Inconvénients: No comments is good software
Advice other to use .

Innovative and On-the-go

Publié le 26/03/2016
Rony A.
Founder
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: I consider BIM POS to be one of the leading solution providers in terms of POS system and backoffice.
They have an easy to use system, which is way more advanced than their main competitors.
They are always ON THE GO when it comes to maximizing the efficiency of the software.
Most importantly its team is very energetic and innovation-driven. One of the solutions they provided us lately in the restaurant is one of a kind, unique in the middle east and the F&B industry.
Keep it up guys. Cheers

Robust, secure, and reliable application

Publié le 13/05/2015
Jocelyne H.
Head of IT department
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: Have been using it for years ago. Very satisfied with the pos application as well as the back office module mainly with online inventory feature, recipe management and stock depletion as well as online scales updated directly from head office to all branches and inventory management . Very secure, robust system with so many detailed features, not available in many well known other pos systems, allowing us to run our business in our own way.

An easy and complete program.

Publié le 23/05/2015
Sibylle S.
Owner
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: Easy to program and create new items.
Enjoying the options like differents categories, stock and changing the colors to be more efficient and nice.
The statistics' summary is very useful.
The technic team is always at your service, ready to answer and give informations in order that you'll be able to manage yourself next time...
I heartily recommend Bim POS.
The best experience ever with a restaurant's work software !

MOV - The Merchant of Venice

Publié le 23/02/2017
Joe H.
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Commentaires: We have been working on BIM POS since 7 years now, with minimal accidents, if any, solved in the same hour/day. the software is user friendly with a lot of capabilities (accounting, back office, reporting, ....etc.) and the most important is that the after sales maintenance, services and support is excellent! I personally recommend BIM POS to any company.

Great software!! Been using it for a few years now.

Publié le 13/05/2015
Ray Z.
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: software is amazing! Contains every aspect a restaurant or F and B operation might need. It might seem a little complicated at first but not at all. We have been using it for quite a while now after trying other softwares which could not cope with all our needs.
The staff is also great! very friendly people offering you all the time you need for help!

BIM POS are the best!

Publié le 14/05/2015
Joe H.
Partner
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: BIM POS software is very rich in its content from daily operations (sales, purchasing, inventory...) to accounting and reporting yet its not complicated, very easy to use and practical. The staf and management are well experienced, friendly and helpful.

Great Service and Team

Publié le 26/03/2016
Abbas B.
Owner
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: I've been working with BIM POS since 2001. These people r really hard workers and really doing a great job with a great follow up. Few people can do that; I am extremely satisfied with their outcome. Keep on :)