Avis clients sur UKG Ready

Outils de gestion du capital humain

Avantages :

Le suivi du temps et la paie sont facilesLibre-service intégrée

Inconvénients :

Pas pour le momentL'ukg hautement qualifié

UKG Ready stores all HR data in a database

Commentaires : The program is fantastic, and I appreciate being able to manage Payroll, TLM, and Benefits Open Enrollment in one location. UKG Ready eliminates the need for employees to manually enroll and maintain their personal information and leave balances.

Avantages :

The information is available to all employees so they may keep it up to date through regular reviews and edits. From a human resources perspective, everything is stored in a centralized database. When it comes to tracking time and managing resources, Kronos has everything a medium to large business may need.

Inconvénients :

There is no drawback, everything functions properly, and it greatly improves the quality of life for Human Resources experts. UKG has highly trained employees who are experts in their own system.

The fact that it covers every HR need in one place is a big plus

Commentaires : I am addressing the issue of digitizing and automating human resources procedures. When I first joined the firm, there was some resistance to adopting "the cloud." With my increasing use of UKG, I am facilitating faster data access and a more fluid technological experience for everyone.

Avantages :

UKG Ready is an excellent payroll administration system for small and medium-sized businesses. Payroll duties can be handled conveniently from any location with online access. Customers are able to automate and streamline crucial processes with the use of automation, artificial intelligence and machine learning, integration, higher productivity, and mobile apps.

Inconvénients :

The thing I despise most about UKG is not a fault with UKG per se, but rather an issue that UKG is likely to face: adoption. Adoption is not as robust as it could be because of a small percentage of long-term employees who are reluctant to embrace change.

UKGood!!!!

Commentaires : It’s good. Easy to use and if I need any extra help the support is amazing

Avantages :

We have tons of help when we are stuck in a spot where we need help

Inconvénients :

When the computer time out you have to start over

Kronos WorkForce Ready

Avantages :

The termination process is less steps than it was in Kronos Workforce Central

Inconvénients :

Using WFR is like taking a trip back in time. The functionality of the system is very clunky, and resembles the old dos systems. There is no room to customize to fit our company needs. We were told that this system would free up our team to do other projects, if anything it has increased the time needed to preform. The date sensitivity is very annoying, when we make changes we should be able to enter them with an effective date, but the system uses the date we are entering the employee changes as the effective date. During implementation, we were constantly told 'the system does not do that', or 'that can't be done'. Out implementation process was terrible, and we still don't have everything working. Moving from one Kronos product to another should have been seamless, it was anything but seamless. The implementation team should have been able to look at our company in Central and recreate in Ready, without us having to provide everything for them. This was the worst implementation I have ever gone through, it was worse that SAP, which is very sad. I could go on and on, but I won't. I have a spreadsheet comparing Kronos Workforce Central to Kronos Workforce Ready, if you would like to see it I can provide for you.

UKG Ready Review

Avantages :

I like that I can go to one place and see so much information about our facility. I can see performance reviews, HR incidents, payroll, scheduling etc. It is easy to use and easy to navigate

Inconvénients :

I have some trouble with the reports. It might be something that is turned off for me specifically, but I wish I could see reports easier.

UKG Ready Keeps You in the Know!

Commentaires : Overall, my experience with UKG Ready has been very nice. There have been no real issues and pretty much a smooth experience. The system is easy to navigate and user friendly.

Avantages :

I like that it is interactive and easily accessible to employees. Any work history information that HR has is contained right there and at your fingertips.

Inconvénients :

The one thing I could say that I had an issue with is not being able to change my profile picture. I think the user should be allowed to update their picture periodically.

Customer service

Commentaires : Good. Effective and efficient on timly manner

Avantages :

Most efficient app i have used for tracking payroll, submitting holidays or book day off

Inconvénients :

Password policy we need to change after few months.

Good product

Commentaires : When I was able to access this software on my phone, it worked great. Unfortunately, I had a problem getting to log in the app when I had to update my phone number. For months, I was unable to use because it had my old phone number for verification of my account. There wasn’t any way for me to update it within the UKG application. I had changed my phone number in my work account, workday, etc. and it still showed my old number in UKG. Besides that, the product is really good when you are able to log in.

Avantages :

All the features available instead of just only scheduling.

Inconvénients :

Not being able to view all shifts scheduled on a certain day.

UKG Ready is easy to use!

Avantages :

UKG Ready is very easy to use and can be personalized to your Employer

Inconvénients :

I really can’t think of anything. I have been using it now for 2 years and I love it.

Ukg generic but quality

Commentaires : Better than some other applications, i didnt mind it

Avantages :

Fairly streamlined, and pretty easy to get through.

Inconvénients :

Hard to compare note between pages, load kind of slowly

Great functionality

Avantages :

From an admin perspective, I love the reporting functionality, automated emails, and general navigation. This may change a bit with the new user interface, but overall it is intuitive and easy to use. Customization and capabilities are great.

Inconvénients :

The occasional bugs that happen with SAAS.

Our experience with Kronos

Commentaires : Very klunky platform. Does not appear to be positioned to serve the touch screen generation.

Avantages :

I didn't like the product at all. I wouldn't have selected this product.

Inconvénients :

The design and function. Lack of drag and drop. Difficult to navigate. Difficult to get out of implementation. Difficult to get onsite help.

Kronos could be better

Commentaires : Neutral

Avantages :

User friendly if it is set up properly and the use for our team members.

Inconvénients :

Customer Service from our contact [SENSITIVE CONTENT HIDDEN] and Everything benefits was and is disappointing when it came to our open enrollment.

My expirience of use UKG Ready

Commentaires : I have a positive experience with UKG Ready, particularly in terms of payroll management features. I appreciate the platform's ability to handle a wide range of tasks, from tracking employee time and attendance to processing payroll and managing compliance and regulatory requirements.I also appreciate the platform's customization options, which allow me to tailor the platform to fit the specific needs and workflows of my organizations. The ability to customize fields, workflows, and reports can be particularly useful for businesses with unique or complex HR and payroll requirements.Additionally, I appreciate UKG Ready's customer support, which is consistently cited as being responsive and helpful. The platform offers a range of support options, including phone and email support, a knowledge base, and an online community forum.That being said, I have reported issues with UKG Ready's user interface, which can be somewhat cluttered and difficult to navigate, particularly for new users. Additionally, app has issues with the platform's reporting and analytics features, which may not offer the level of customization or granularity needed to make informed decisions.

Avantages :

One thing that I appreciate about UKG Ready is its comprehensive set of payroll management features. The platform offers a wide range of tools for managing employee data, tracking time and attendance, processing payroll, and handling compliance and regulatory requirements.I also appreciate the platform's flexibility and customization options. UKG Ready can be tailored to fit the specific needs and workflows of individual organizations, with customizable fields, workflows, and reporting features.Additionally, I like that UKG Ready's customer support is consistently responsive and helpful. The platform offers a range of support options, including phone and email support, a knowledge base, and an online community forum.

Inconvénients :

UKG Ready is complicated and difficult to navigate. It can take time to learn how to use the platform effectively and efficiently.Another issue is that UKG Ready can be relatively expensive, particularly for small or mid-sized businesses with limited budgets. While the platform offers a range of features and tools, users may find that they are paying for more than they need or use.Additionally, app has a problem with UKG Ready's reporting and analytics features. While the platform offers a range of reporting options, I have found that the reports can be difficult to customize or that they lack the level of detail or granularity needed to make informed decisions.

Kronos WFR is Amazing

Commentaires : One of the things Kronos worked hard with us was to get our Weighted Average Overtime process set-up. We are semi-monthly payroll and this sometimes creates some issues. Kronos worked with us determined to find a way to make this work and they didn't stop until it was resolved.
We also do a Allocation report and Kronos Support help us get a report put together to pull out our monthly allocation by labor cost departments. They did not quit working with us until this report was what we needed. It actually turned out better than what we had in the past.
Some of what we do as a company is sometimes different than the norm. Kronos as worked with us on each of this things so that the program works for what we need to get things done in the most efficient way possible with the most accurate information. I personally would not want to go to another Software Company.

Avantages :

We have been with Kronos family since around 2000. In 2015 we transition from Kronos Central to Kronos Workforce Ready. During the time with Workforce Ready, I enjoy how they are constantly changing and updating to stay up on current trends. The best part is that with all the changes, we are able to update and move to the new functions without any issues. If there is something we are not sure of, a request for support is available with a knowledgably support tech to help us get to the next level. Kronos Workforce Ready is able to keep us up to date with the latest technology trends and required reporting. Creating reports and pulling information has never been easier. Basically I have found that whatever I think of, Kronos can do it.

Inconvénients :

We were one of the first jumping on board with Kronos Workforce Ready in 2014 when things really started taking off for this program. So our implementation was a little stressful, but Kronos listen to us and has worked hard to resolve the early implementation issues. Support has improved and it is more than support when they are called they are full of suggestions to help improve processes that are used.

Overall great product!

Commentaires : I really like Kronos Workforce Ready product overall. I think it would be nice to have a one on one quarterly meeting with someone so I can make a list of the not so important items to go over. I believe there are things this system can do that I have no idea about. I understand the videos and training materials but I do better talking to someone and showing them what I am talking about rather than trying to explain everything in an email. Just my opinion.

Avantages :

I believe most of the program is very user friendly. I like that everything is tied into the system, payroll, HR, TLM and applicant tracking. There is a lot more that we can utilize that we are not using yet. I like the audit trail feature so I can tell what the employee is doing so I can help teach them the correct way. I like the Favorites option that I just found out how to use that about a month or so ago.

Inconvénients :

At the time of our purchase, the fire department purchased Telestaff scheduling product that we were told could talk to our payroll system and send information over to Kronos and land on the firefighters timesheet. We have been in implementation for this particular item for almost 2 years now. I do not particularly like the benefit selection process. I think it is very difficult to read the confirmation page, it does not show the dependents without having to reopen it. It is very confusing when selecting dependents and spouses for a plan. I feel it used to be so much easier to maneuver and read your decisions but now it has added another 10 minutes to the process because you are constantly going back to see if your dependents are selected. I am NOT looking forward to open enrollment this year at all.

Workforce Ready

Commentaires : This is a good program for our purposes, and it is used by accounting and HR. I can't comment for accounting, but HR is making good use of the program.

Avantages :

After training (and retraining,) I am able to maneuver through the program easily. It's good to be able to adjust the company settings so that some fields are auto filled, such as our benefits guidelines. Reports are easy to customize, although I need more practice because I only run them infrequently. It's good to be able to save reports for ease of running them the next time. Easy to download to excel for further customizing the reports. I have admin access, so I am able to get whatever information I need quickly, without being blocked. I am in the program many times throughout the day. It's easy to manage my own time and requests for time off as well, both for myself and on behalf of others (when they forget!) The benefits feature and ability to get copies of W-2's and other forms both for myself and employees is a good one. The amount of information on each employee is very thorough. There are times we have layoffs, and then recalls, so it is easy to REHIRE the employees, with their previous information already loaded.

Inconvénients :

I find it somewhat cumbersome when hiring a new employee, but again, the company settings make it easier. When running reports, I sometimes struggle with finding the right fields to add, especially when it has to do with the accounting features, but I have an excellent "go-to" person in accounting that assists! Again, that is usually due to the infrequency of running those types of reports. When rehiring employees, we found that some of the information was not prefilling, but with some adjustments in the company settings, (after trial by fire) it seems to be working correctly.

Worked great until we reached the Labor Level limit

Avantages :

The system provides an easy to use punch in/punch out process using bio-metric fingerprint scan, there are customize-able dashboards and reporting functions, and if you have a straightforward business model without the need to segregate costs into multiple Job Orders this is a great system.

Inconvénients :

The Workforce Ready terminals do not support barcode readers, you have to select everything from a list. They also don't display in the same way you have your Job Orders or Cost Centers setup, they only display as a list view, with some qualifiers for searching. If you need detailed job costing, there are a lot of additional steps required to set up and manage all the data, and there is no inherent connectivity to ERP systems. Middleware is provided to help move data in and out of other systems, but it all has to be custom programmed, which you as the customer are required to provide. If you are using a standard job prefix, there is a limit of 750 records in any one folder, and once you surpass that limit, the functionality of the "Tree View" (which is how everyone is accustomed to viewing a file structure) reverts to a "List View" which is absolutely useless for a large collection of data due to the way it is formatted. Once the limit is reached, the previous functionality can not be restored, which causes a lot of heartache for people that have been accustomed to visually finding the Job number and then have to learn how to search using "Like" or "Between". Knowing this up front would have prevented the purchase of the product, but it took literally weeks of dialog with support to just discover what the issue was when it occurred, and the software engineering team had no interest in fixing the code that caused it.

Solid HRIS, but some updates/improvements needed for some features.

Commentaires : Kronos is committed to improving WFR and we already see the improvements made since we went live. There were some bumps at the beginning, but Kronos is a company that listens to their clients and helps in anyway they can. Although, the system is still a work in progress, we are in a much better place then we were before Kronos and are happy to have the system in place.

Avantages :

1. All in one product that including ATS, HR, payroll, benefits, ACA and reporting. 2. One system, one number for customer support, one community (great customer portal), one company you are working with. 3. Employee Self Service is great! You can grant as much or as little access as you would like to complete actions, access data, benefit enrollment, etc. 4. Kronos Team willingness to set up the system the way you need to in order to accomplish business needs.

Inconvénients :

1. The system is very particular in the way you set up. Ensure you have a good application consultant that understands what your company needs and how they will set this up in your environment. Also, if you chose to bring WFC into the mix, you are dealing with two systems and not one and there is a whole other level of set up you need to consider. 2. No development site. Everything is conducted in live site. 3. Recruitment and onboarding (checklists in general) need to be more flexible. Kronos is working on this and is on road map. We look forward to some improvements. 4. Training in product and training material needs some more work. There is a noticeable difference in training presentation vs. other products (i.e. WFC learning portal vs. WFR offerings). Also, you really will need someone dedicated to learn and understand WFR, as it is very layered. 5. There is not current API offerings, only flat files every 15 minutes can come out of WFR. Kronos is working on adding this capability in near future.

Ease of Going Paperless

Commentaires : Kronos Workforce Ready has lead us in the direction we have been wanting to go with reducing the amount of paper we process in HR and Payroll daily and allowed us to have more efficient, instant communication with our employees. We are utilizing the Onboarding process. We allow employees to make demographic changes and view their payroll data, such as pay statements, as a self-service option. We are beginning the benefits enrollment which will automatically add the payroll deductions to payroll. Our payroll processing has been reduced from 3 days to 1 day. Chasing down lost paperwork that was sent through the mail is no longer an issue. We have recently completed the integration with Workforce Central's Timekeeper.

Avantages :

Kronos has taken us to the next level in service that we were looking for. It is very easy to use for creating your own reports and importing data. We couldn't be more pleased with how they helped us work through our custom profit sharing allocation.

Inconvénients :

There are often updates that we are waiting for to continue what we would like to accomplish with the Kronos software. Although it automates several of our paper process and gave us efficiencies, there are now processes that we need to track manually and audit by hand. The third party tax software is more time-consuming than before. We were breaking ground with integrating the Workforce Central Timekeeper with Workforce Ready. We chose Workforce Central over Workforce Ready Time Labor Management due to the complexity of our work force. If you can use one system, I would recommend Workforce Ready.

Total headache

Commentaires : Our organization used excel sheet timesheets that were printed/signed/sent off prior to kronos. Kronos was an upgrade from this outdated process for the sheer fact that it is web-based electronic timekeeping getting the entire complex company into one central timekeeping software. Its been a total headache to implement though, and is not user friendly. As a Supervisor in Kronos responsible for reviewing and approving my team's timecards - it is nice to have it accessible on the app in case I am not in the office when timecards need approval. Other than that though, I would never choose this product if I was in the position to make that call in the future. I am pretty tech savy, but I find this difficult to navigate & that it is even harder for employees that did not grow up on computers. Not a fan.

Avantages :

- free app for employees to use on their phones -web-based -seeing my team in one spot on my homescreen

Inconvénients :

- not user-friendly -difficult to navigate - really dislike report section & constantly have to review my notes to get reports to run properly - many times a punch in/out showed it took on the app, but not on the website

I cannot recommend Kronos Workforce Ready to anyone

Avantages :

I can't think of any attribute of the Workforce Ready product that I particularly like. My experience with Kronos is that they produce good time and attendance software, but I personally have not seen any evidence that they have any expertise producing HRIS software.

Inconvénients :

The Kronos Workforce Ready product reminds me of an old fashioned data processing program from 20 years ago. It is not at all user friendly or intuitive. I have used it daily for one year and still am frequently puzzled by the way it is organized (or disorganized). I spend significant time searching for the information I want. Incredibly, the turnover calculation function has not worked correctly for the two years my company has owned the Workforce Ready product. Kronos has known all this time that their turnover function is flawed, but I don't think it is corrected yet; it doesn't appear to be fixed to me. Producing reports from Workforce Ready is cumbersome. The user must pick the data elements for the report from very long lists of fields that truly appear to me to be in no logical order whatsoever. I know that sounds hard to believe, but if there is some logic to the lists of fields, I have yet to understand it. The training information provided by Kronos to teach the user to use Workforce Ready is mostly written documents rather than videos. I personally find videos easier to understand, but Kronos offers only a handful of them. There are many topics I would like to learn about that are not covered at all in any of Kronos' training materials.

Most Comprehensive System on the Market

Commentaires : My organization started with WFR's HR and TML. Employees, managers and administrators were impressed with the ease of use, the robust amount of information at their finger tips and the reporting capabilities. After a year and a half of using HR and TML, my organization decided to transfer our payroll to WFR as well. Having HR, Time and Labor and Payroll integrated with each other has allowed my HR team to evolve from and administrative department to a strategic business partner.

Avantages :

I love that employees and managers have virtual personnel files at their fingertips. Through Employee Self Service, employees can access and change their address, beneficiaries, payroll information, enroll online for benefits, request time off and maintain their schedules. Managers can access employment history, process compensation changes, approve timesheets and upload and review current and previous performance reviews. Instead of tracking down information, entering payroll changes and being the timesheet monitor, my team and I can use our knowledge and skills to make our employees and organization better.

Inconvénients :

The reporting functions in WFR are robust but each organization has specific reports required by leadership. Enhancing the reporting function for easier report customization would be my only critique.

Hospital Review

Commentaires : It is a good system.

Avantages :

It is a user friendly system. Easy reports are easy to customize.

Inconvénients :

Implementation is awful. They do not send any reps on site to help with implementation. Reports that require Kronos assistance take forever to receive. One took over 6 months to get.