Avis clients sur Open Campground

par Open Campground

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En savoir plus sur Open Campground

Un système de réservation de terrains de camping simple à utiliser, que ce soit sur votre bureau ou sur cloud. Économique ou même gratuit. Plusieurs langues.

En savoir plus sur Open Campground

11 avis affichés

Sherry S.
Owner/Manager
Loisirs, voyage et tourisme, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/02/2019

"OPEN CAMPGROUND...is the Best for Small Campgrounds."

Commentaires: I never have double bookings any more with this system. Love being able to easily send update emails or reminder emails, which is handy when folks book a month or two or more in advance.
LOVE LOVE the group reservation. So handy since I have many groups a year reserving 10 or more sites.
The fact the Norm is only as far away as my computer keyboard - he is so quick to answer/resolve any issues I am confronted with. He can fix anything.

Avantages: 1. Ease of entering data
2. Ease of setting up rates, etc.
3. Ease of adjusting it to fit my needs
4. Quick responses from Norm when I have a question.
5. Love using CardConnect for my credit card processing.

Inconvénients: I have no cons regarding Open Campground, now after three years I've got it totally figured out and working for me efficiently.

  • Source de l'avis 
  • Publié le 26/02/2019
Lynette G.
Owner
Loisirs, voyage et tourisme, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 17/12/2019

"Exceptional product!"

Commentaires: Very inexpensive, Easy to set up, easy to use and [SENSITIVE CONTENT HIDDEN] is great to work with!

Avantages: This software is easy to set up and use.

Inconvénients: There is nothing about this product I dislike.

  • Source de l'avis 
  • Publié le 17/12/2019
Love J.
Manager
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
    Sans note
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 24/05/2015

"Good program overall"

Commentaires: The main PRO for Open Campground is cost. From there it is ease of use. It does all of the basics you need for a small park. There are some CONS however. Some of the reports don't work like they should and managing measured add-ons is problematic. The one CON that makes the software almost unusable is the inability to extend a stay beyond a single day at a time. This is a major flaw. You are able to set up rates based on one day, one week or one month but the only increment the software allows is one day at a time. So if you have a camper that comes in for a week and then decides to stay three more days, as an example, you have to do it one day at a time. Worse yet, if you have a special rate for a weeks stay and the camper decides to stay another week the software will not allow you to extend the stay at that rate even day by day. So you have check the guest out and then do a whole new reservation for the additional week. This flaw also applies to monthly stays as well. So if you have a park full of guests that want to extend their stay beyond one day you are stuck doing hours of work checking out and checking back in guests! Other than that, it does what it does and for the price, well, it has its uses. However, over time the hours required to do all of the extra work for stay extensions may justify spending the crazy prices for other campground software packages.

Réponse de l'éditeur

envoyé par Open Campground le 24/05/2015

The extend button is not the only way to extend a stay. One can simply 'show' the reservation and change the dates of the stay. The extend button is only intended for a one or two day extension. You do not have to do a new reservation to change the dates of the reservation.

  • Source de l'avis 
  • Publié le 24/05/2015
David N.
owner
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
    Sans note
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 25/08/2015

"Great basic reservation software"

Commentaires: After having used costly software at a much larger campground, I was very happy to find Open Campground. Ours is only 80 sites, with about 1/2 seasonals, but we do have a variety of rates by site type, season and mid-week vs weekend, and the software allows for all of that. As with any program, there are times I need to over-ride a rate, but that is quick and easy. I have had a few minor issues along the way, but the best part is that ANY TROUBLE I have had has been resolved very quickly after emailing the designer. I get a rapid response, and it is corrected shortly thereafter. We have used the cloud based system, and just started taking the on-line reservations this year. Feel free to use the demo program to the full extent, so you can see what you are able to do. Would strongly recommend this program for other campgrounds.

  • Source de l'avis 
  • Publié le 25/08/2015
Jill B.
Owner
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
    Sans note
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 21/12/2015

"Great for our small campground."

Commentaires: We have a small rv park, just 30 sites, so when I started researching software, I was shocked at how expensive they all were. Plus some charged per reservation. We simply couldn't afford it and it didn't make sense. Through research I came across open campground. It is inexpensive, works fine for our needs, and Norm is great at customer service. Sure, it's not perfect, but what software is and he keep improving it. I don't have experience with other reservations software but I'm sure they all have things you wish were a little different. For the price, I'll take this!

  • Source de l'avis 
  • Publié le 21/12/2015
Robert A.
Owner
Hôtellerie, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 09/09/2021

"Misty Mountains Park on Open Campground"

Commentaires: Made me realize I needed to make a change. I like RoverPass

Avantages: Inexpensive, quite easy to use for hosts not really "computer savvy."

Inconvénients: Not cloud based; Opencamground is probably fine for the traditional "mom and pop" RV Park, but it was not adequate for Misty Mountains Park.

Réponse de l'éditeur

envoyé par Open Campground le 17/09/2021

You were using the local version of the system. It is also available in the cloud with the advantages that presents

  • Source de l'avis 
  • Publié le 09/09/2021
Brian E.
IT/RV guy
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
    Sans note
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 02/09/2015

"saved our butts"

Commentaires: We are a co-op mobile home/RV park with 100 homes and 38 RV sites. Managing the RV part was a disaster on paper waiting to happen. We started using camp hosts, which worked great to take off the extra load on our office person. Problem, was every camphost changed/modified our paper system. Going with Norm was fab. Solved our problems with having staff quoting correct prices, finding spaces, being able to describe sites etc. Norm has been great, making minor changes to his program to better fit our needs.

  • Source de l'avis 
  • Publié le 02/09/2015
Mike G.
Partner
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
    Sans note
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 28/08/2015

"Try it, you'll like it!"

Commentaires: Great program. Easy to learn. Great service! Quick response to questions. Cloud based. Access from anywhere to see whats happening even if we are away. Does everything we require. Easy to turn functions on and off depending on what you require. Prints a nice receipt for our guests with our logo and other information. Priced for smaller parks like ours. Developer always listening to the users and making improvements at no charge. We are a 50 site park and this is our third season using it.

  • Source de l'avis 
  • Publié le 28/08/2015
Nick C.
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 12/11/2016

"A Lifesaver!"

Commentaires: Able to fully customise to suit our tent campsite requirements, (we charge by the person not by the space). Norm always ready to solve any problem or make any changes we need. Have used this software for several years and could not run the business without it.
Fantastic Value, Easy to Use, All the features you need. Great Help.

  • Source de l'avis 
  • Publié le 12/11/2016
John M.
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 27/11/2016

"Easy to use and fun"

Commentaires: We are a very small RV park only 28 spaces. This software is easy to use and fun to set-up. Has some limits but I am able to do workarounds. As the owner/operator I wear many hats including the IT portion. I can only praise this software for how it works and looks. Great Stuff!

Réponse de l'éditeur

envoyé par Open Campground le 03/01/2017

Thanks for the review!

  • Source de l'avis 
  • Publié le 27/11/2016
Jon C.
Owner
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
    Sans note
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 13/10/2015

"Exceptional Value"

Commentaires: While I don't have experience with other campground software, Open Campground has worked very well for us. It has helped us increase sales and with their management of the server, has been absolutely hassle free. The ease of use and remote access on computer and phone has allowed us to have an online reservation system without high costs. Customer service is just an email away. My only issues have been of my own making.

  • Source de l'avis 
  • Publié le 13/10/2015