15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Avis clients sur Onfleet

En savoir plus sur Onfleet

Le logiciel Onfleet simplifie vos opérations de livraison locales du début à la fin. Commencez votre version d'essai gratuite !

En savoir plus sur Onfleet

Avantages :

The drag and drop interface and real-time time calculations. It makes creating routes much easier when trying to deliver within time windows.

Inconvénients :

That is really the only complaint that we have and it is a big one for us.

Onfleet - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,6
Fonctionnalités
4,4
Rapport qualité-prix
4,6

Probabilité de recommander le produit

9,0/10

Onfleet a reçu une note globale de 4,7 étoiles sur 5 d'après 85 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé Onfleet ?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (85)

Rajkishore
Rajkishore
Founder (Inde)
Utilisateur LinkedIn vérifié
Logistique et chaîne d'approvisionnement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Our Company without Onfleet is Cripple

5,0 il y a 2 ans

Commentaires : We have integrated with our company to automate our delivery operations. It helped us to grow our business more and provide customers a well satisfied service with a limited time.

Avantages :

Super easy onboarding process and easy user interface. With lots of features like dispatch management, driver management it optimises time, routes, costs as well. After importing tasks it automatically assigns dispatches to the right drivers with availability and location to save time and cost. Adding new drivers is easy and with Android apps it becomes easy to train new drivers in a short time period. With route optimization it avoids traffic, under construction roads to skip delay in deliveries. With driver management system we can communicate with drivers in the field , can give specific instructions provided by customers. Live tracking facility not only provides us live location of drivers but also provides customers real time data of their orders with estimate time of delivery. Ensures accuracy in POD by capturing signatures, otps , barcodes , photos etc and on spot feedback for customers. It is easy to integrate with existing software to manage delivery operations.

Inconvénients :

In my experience I haven't found any issues with onfleet. They have fulfilled our all requirements. Some time due to maintainance it goes down. Pricing should be more cheaper according to features.

Réponse de l'équipe de Onfleet

il y a 2 ans

Thank you for all of these product-specific details - this is great and helpful!!

Vinol Joy
Vinol Joy
Co-Founder (Singapour)
Utilisateur LinkedIn vérifié
Logistique et chaîne d'approvisionnement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Great software for warehouses/ trucks - yet to step up for on demand delivery use cases

4,0 il y a 2 ans

Commentaires : Its an amazing software easy to use, best pricing model of pay as per use and scale as you go, wish it could support driver pay integrations, ability for drivers to self pick up task s(especially when they are linked pick up and drop -off)

Avantages :

- It comes with driver apps for Android and iOS out of the box - Setup was quick and easy - SMS and live notifications very well integrated - Easy to use dispatch UI and drag and drop options - Transparent pricing - Amazing feature of multi brand support (especially when you scale)

Inconvénients :

- Not the best for food delivery or on demand delivery services and there is no way to broadcast tasks and drivers to pick up tasks (Currently in beta but featureless) - Allows communication between drivers , caused us potential trouble of drivers ganging against us - No driver management of driver pay integrations - Route optimization is made for truck or warehouse deliveries and not like on-demand deliveries, Eg.If you need 50 drops from one pick up location it takes a lot of workarounds to optimize - Few downtimes of software when the entire communication went down since they were using twilio, sometimes route optimizations had issues

Réponse de l'équipe de Onfleet

il y a 2 ans

Thank you for these details - pros and cons alike! We love that you appreciate the UI and ease of onboarding.

Kenny
Operations Manager (É.-U.)
Matériaux de construction, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great tool for managing my fleet.

3,0 il y a 6 ans

Commentaires : Helps me manage my fleet and monitor where my trucks are at at any given moment.

Avantages :

Easy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users.

Inconvénients :

It would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates.

Réponse de l'équipe de Onfleet

il y a 6 ans

Thanks for the feedback, Kenny! It's been great having you as a customer for so long. We discussed your feedback as a team today, and I'm happy to report that we're already working on task history improvements and have some ideas around the street view idea :) We'll be in touch as soon as we have more to share!

Ashli
General Manager (É.-U.)
Médecine douce, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Exceeds the simplicity that competitors dont!

5,0 il y a 2 ans

Commentaires : As a cannabis distribution company, it is extremely important to track fleet and drivers, route multiple deliveries and scheduling the most efficient routes since we are carrying expensive products that must be left in cold temps.
We are able to track all our employees and more with OnFleet, and provide exact etas to brands that procure us to make their scheduled deliveries.
Best most simplified delivery platform on the market.

Avantages :

I absolutely love the simplicity that this platform provides. Optimized routing and the option to see where our fleet/drivers are in real time. The last feature that is very helpful is the eta text message.

Inconvénients :

I liked the price point least, along with the way the scheduling auto-sets. It seems like it's a little redundant but it definitely still gets the job done.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Easy to use software

5,0 il y a 2 ans

Commentaires : The software has helped make the driver management and route tracking piece of our business a lot simpler.

Avantages :

The software has been reliable and just works. Delivery is a key part of our business and this software definitely helps us co-ordinate well with the drivers along with giving customers the opportunity to track their food.

Inconvénients :

The time estimates are too pessimistic and overshoot actual driving times by at least 50%.

Réponse de l'équipe de Onfleet

il y a 2 ans

Thank you for your review and the insights. We are continuously working to have our ETAs be as accurate as possible!

Philip
Philip
President/Owner (É.-U.)
Utilisateur LinkedIn vérifié
Restaurants, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Snappy, crisp, easy to use, and dependable

5,0 il y a 2 ans

Commentaires : I am solving my local and event delivery management with Onfleet.

Avantages :

The drag and drop interface and real-time time calculations. It makes creating routes much easier when trying to deliver within time windows. The Zapier connection is very helpful as well. It makes it so those that don't have a development team can make a connection and push deliveries and trigger notifications. The software is very quick. When you update the dispatch software the mobile app reflects the changes immediately.

Inconvénients :

The fields for each field are minimal. There is no email, order number, or custom fields. Everything is expected to be dumped into customer, address, or task details. This great, but if you are trying to parse information to send a notification or look up an order number you have to get creative on how the data is stored. Why not have a few other fields?

Réponse de l'équipe de Onfleet

il y a 2 ans

Thanks for these details and how we can improve - "snappy, crisp, easy-to-use, and dependable" are great, creative words and we appreciate your review here!

Sonja
Sonja
Customer Success Rep (É.-U.)
Utilisateur LinkedIn vérifié
Production alimentaire, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Onfleet User Review

5,0 il y a 4 ans

Commentaires : Onfleet is essential to our company because it makes sure that our customers get what they ordered, we are able to track where our drivers are in real time, give the customer an estimated time of arrival and have a spot for all their contact information. It is beyond helpful!

Avantages :

I really like how easy it is to add a new stop onto a route, or switch drivers, or adding a whole route onto another driver's route is also a breeze. Its super simple!

Inconvénients :

I wish it had the technology to map out locations based on traffic so we could make sure deliveries went to the right route depending on how many stops are on that route.

Réponse de l'équipe de Onfleet

il y a 4 ans

Thanks for your feedback, Sonja! We love working with Kitchfix :) We'd love to hear more about your needs regarding mapping out locations based on traffic, as our routing engine does consider historical traffic data so perhaps we can run you through that sometime (if that's what you're looking for)!

John
John
Operations Coordinator (É.-U.)
Utilisateur LinkedIn vérifié
Internet
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Overall it's made life simplier

5,0 il y a 6 ans

Commentaires : The ease and comfort to be able to manage a fleet of drivers seamlessly and handle issues in real time.

Avantages :

OnFleet allows me, as a delivery manager and dispatcher, to have a constant birds eye view of employees. It also gives me great data and ability to track issues and problems with ease and from anywhere.

Inconvénients :

The mobile site, however function, is lacking. I would love to see a OnFleet Dispatch app that would give me much of the same usability as the full desktop site.

Réponse de l'équipe de Onfleet

il y a 6 ans

Thanks for the review and feedback, John! It's great to be working with Supper Meals. Stay tuned for an announcement regarding mobile dispatching in the coming weeks :)

Safir
Safir
Co-Founder/CEO (É.-U.)
Utilisateur LinkedIn vérifié
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Amazing platform! Best on the market

5,0 il y a 4 ans

Commentaires : Onfleet has streamlined and automated our operations and logistics completely! What used to take us 30-45 minutes each morning is now completely automated and takes a few minutes! We tried Tookan first, but Onfleet is such a superior software. It really is the best in the market!

Avantages :

Ease of use, routing algorithm, the UI/UX, automated customer notifications

Inconvénients :

Price is a bit steep, but you pay for what you get.

Réponse de l'équipe de Onfleet

il y a 4 ans

Thanks very much for your review, Safir! The Onfleet team is excited to work with you and the Hamper team.

Joe
Inside Sales (É.-U.)
Vente en gros, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Amazing Software

5,0 il y a 10 mois

Commentaires : Delivery routing and transportation is our whole business model and OnFleet is the service of choice to keep us on track

Avantages :

I don't have much to say other than we couldn't operate without it (at least not at our current capacity)

Inconvénients :

The lag within the app, aside from that it's excellent

Réponse de l'équipe de Onfleet

il y a 10 mois

Thanks for the review, Joe! We're really glad you've benefited so much from our software.

Brian
CEO (Danemark)
Transport routier/ferroviaire, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Works

4,0 il y a 2 ans

Commentaires : It’s a good way to follow the fleet of cars

Avantages :

It works and is easy for the users Simple to use

Inconvénients :

The typing of Trips in the system is to hard

Réponse de l'équipe de Onfleet

il y a 2 ans

Thanks for your review - we appreciate your time and thoughts on our product and how you use it for your business.

Antoine
CEO (France)
Logistique et chaîne d'approvisionnement, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very good product for delivery compagny

5,0 il y a 2 ans

Commentaires : Very good expérience thé software have a lot of fonctionallity

Avantages :

I like very much the API intégration. Its easy to use

Inconvénients :

I don’t like the fact that we can’t let thé drivers auto assign themself task

Réponse de l'équipe de Onfleet

il y a 2 ans

Thanks for your great review! Auto assignment - stay tuned for good news on this feature soon!!

Adrian
manager (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great delivery manangement - game changer

5,0 il y a 2 ans

Avantages :

We use to use paper delivery control sheets. the driver would forget sometimes. This is a game changer

Inconvénients :

I wish we could search past deliveries easily.

Réponse de l'équipe de Onfleet

il y a 2 ans

Thank you for your thoughts - we're happy to hear Onfleet has made an impact on your business and customers.

fiordaliza
bio distrubution (É.-U.)
Cabinets médicaux, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

bio disttribution

5,0 il y a 4 ans

Commentaires : great for my job

Avantages :

keep tracking all shipping perfect for everyone at work

Inconvénients :

I like everything about it im please by this progam

Réponse de l'équipe de Onfleet

il y a 4 ans

Thanks for your review! We love working with OneBlood and glad you're enjoying Onfleet too.

Jonathan
Digital Strategist (É.-U.)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Fantastic software

5,0 il y a 2 ans

Avantages :

Easy to integrate with technology partners and has helped some great merchants!

Inconvénients :

Can't wait to see how Onfleet scales up in the future.

Réponse de l'équipe de Onfleet

il y a 2 ans

Thanks for the awesome review!

Charles
Battery Service Manager (É.-U.)
Transport routier/ferroviaire, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A pleasant suprise

5,0 il y a 2 ans

Commentaires : exceptionally please with this software

Avantages :

Much more useful and user friendly than others. ex.(like Bringg)

Inconvénients :

would be great to be able to go into table, click on a completed task and copy or email the full drop down.

Réponse de l'équipe de Onfleet

il y a 2 ans

We love hearing that about your real-life experience with the alternatives in the marketplace! thanks!

Gary
CEO (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy. Reliable. Seamless

5,0 il y a 7 ans

Commentaires : We've been using Onfleet for quite sometime now. Our clients love the notifications and ability to track their delivery driver. This application not only makes the task of dispatching easy but works well for branding a company's image. Keep up the great work guys!

Réponse de l'équipe de Onfleet

il y a 7 ans

Thanks very much for your review! We're excited to be working with the Pharmsquad team.

Shaheen
Data Analyst (É.-U.)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

SFM Food Bank Review

5,0 il y a 3 ans

Commentaires : Overall, OnFleet has been helpful in scaling our food delivery operations. Despite a few minor issues laid out above I have enjoyed using it.

Avantages :

This software has been extremely impactful for us as it allowed us to efficiently scale up food deliveries to thousands of local residents. The ability to quickly move around tasks as well as optimize routes has been helpful for us.

Inconvénients :

Sometimes, the upload using a spreadsheet can take upwards of 10 minutes depending on the size of the file. Also, it won't tell me whether there are errors with the upload until AFTER it has finished loading which can be hard to manage when I'm short on time.

Réponse de l'équipe de Onfleet

il y a 3 ans

Thanks for the review, Shaheen! We're proud to be working with you and your team to help however we can.

Jake
Sales (É.-U.)
Biens de consommation, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

OnFleet

4,0 il y a 4 ans

Avantages :

The ability to track drivers in real time and give my customers an update on deliver times.

Inconvénients :

Reports to track performance are difficult to manage, bust into graphs, and interpret.

Chardin
CEO (France)
Logistique et chaîne d'approvisionnement, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best delivery software !

5,0 il y a 2 ans

Avantages :

Onfleet is a amazing software for small, middle or big companys who want have a best delivery experience for their customers

Inconvénients :

The first manual creation task is little difficult but when is automatic, it's perfect

Réponse de l'équipe de Onfleet

il y a 2 ans

Thank you for this review and your long-term business - we appreciate it!

Andrijana
Director of Operations (Canada)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

De La Mer review for Onfleet

5,0 il y a 2 ans

Commentaires : Saving a load of time from routing using maps, google, etc. all done for us!

Avantages :

Easy to use. Simple to set-up. Very nice UI.

Inconvénients :

The dragging of tasks from unassigned, the blue line, very hard sometimes to align up in the spot that's intended.

arthur
COO (Singapour)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Well-rounded delivery Saas

4,0 il y a 5 ans

Commentaires : Help us with optimizing the road, liaising efficiently with our fleet of drivers

Avantages :

- Easy to use both for the management to the driver - Decent pricing/drop - Great apps - Constant Improvement

Inconvénients :

- so far nothing much, improvements are on the way!

Réponse de l'équipe de Onfleet

il y a 5 ans

Thanks very much for your review, Arthur! We love working with FitThree and look forward to continuing to deploy more improvements for you and the team soon!

Jonathan
CEO (É.-U.)
Médecine douce, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Most robust delivery technology

5,0 il y a 2 ans

Avantages :

The integration was rather simple. Their software is best-in-class, they are constantly improving it. It just so robust and optimizing the transactional process.

Inconvénients :

MY least favorite thing about the software is it could be more automated.

Réponse de l'équipe de Onfleet

il y a 2 ans

Thanks for your thoughts - Love "so robust"! - automation and ease of use are areas where our team is constantly working to improve!

Arturo
COO (Espagne)
Internet, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Easy to use

4,0 il y a 7 ans

Commentaires : The app is great, but I would appreciate having more downable reports, not just a csv with all the information mixed

Réponse de l'équipe de Onfleet

il y a 7 ans

Thanks very much for your review! We're excited to be working with the LolaMarket team. I have relayed your feedback to enhance Onfleet's reporting to our product team!

Matt
Founder (É.-U.)
Restaurants, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great product!

5,0 il y a 7 ans

Commentaires : My company uses Onfleet on a daily basis, have had no issues and it performs very well. We use the driver app and the web based platform.

Réponse de l'équipe de Onfleet

il y a 7 ans

Thanks very much for your review! We're excited to be working with the Dayjenay team.