Avis clients sur Asset Panda

Great tool to Manage your Assets

Commentaires : Our experience with this tool have been great, we really love this product, now coming out of the free trial but really evaluating to keep the it.

Avantages :

Great solution, it really is very intuitive, easy to use, tracks and report exact locations, we can use e-signatures, let you know when to replace an equipment, and if you need help they have a great customer support and onboarding team.

Inconvénients :

Sime minor issues with the dates (only 2005 and on) and some errors with the search in the mobile version. The main con is the price with starts at around $250 per month and paid annually.

Asset Panda for Inventory and Asset Management

Commentaires : Overall, we are really happy with it and are looking at ways to implement it around other areas in the organization. Our Customer Support Specialist saved us from scrapping this great investment and relieved the frustrations we had due to our lack of preparation in the initial setup.

Avantages :

We have found Asset Panda amazingly configurable and it hit all of the things we wanted in one SaaS. We needed something for inventory, asset mgmt, maintenance records and scheduling, and check in/out. Set up can be a little tough, so you use the implementation specialist as much as possible, they are the experts to set you up for success. To be honest, we didn't do this well. Having the system for 6 months and not using it well, we weren't sure it had a high ROI for us. As that happened, our Customer Success Specialist contacted us and was able to redeem the system for us, walking us through a few changes to completely revamp our process to make this system work amazingly well for us.

Inconvénients :

Not realizing that given its amazing customization ability required more attention from us in the implementation. There are some phrases/fields that aren't amazingly clear, so we had to write a little glossary for our team so we knew exactly what some things within the configuration meant.

A complete letdown

Commentaires : We ended up renewing with Asset Panda after they fixed all of my previously mentioned issues in the original review further below. I think it's fair to provide an assessment of our use since.

Avantages :

Asset Panda has all the features and price point that make it one of, if not the best, asset management tool that I've come across. We explored a few options when we were having so many difficulties and no other vendor I spoke with was able to offer me all the features that Asset Panda has at the same (or a better) price point. I am cautiously optimistic that our experience will continue to be a pleasure. An asset management tool should be something that just works and not something you have to fix problems with daily. Our data is very valuable and its integrity is of the utmost importance due to our 1:1 initiative. Active Directory sync has worked flawlessly over the past 6 months. Importing and updating of assets through their import tool is incredibly easy. Though I fully recommend using XLS sheets as I have had issues using CSV sheets. The mobile application is still hands down one of the best applications I've used on iOS. The barcode reader reads quickly and accurately. Features like group scanning, filtering, and running actions are seamless.

Physical Asset Tracking Necessity

Commentaires : Asset Panda is an excellent solution for a use-friendly asset management and tracking software that is flexible and easy to implement and use long-term. The downside is the one-dimensional platform for physical assets. I wish Asset Panda had a more in-depth project management and gantt feature that also coupled with personnel management. Then it would be unstoppable.

Avantages :

I love the barcode printing, labelling, and scanning. This allows for real-time physical asset tracking and inventory management. No more losing or guessing where our equipment is!

Inconvénients :

I didn't like the limitations regarding in-depth and detailed parent-child asset relationships. This was a necessity for us as we needed to "nest" equipment inside other equipment and be able to track all of that together and also separately.

Asset Panda Review in Education

Commentaires : Asset Panda has given us a fresh start on our asset management and allowed us an easier workflow than previous asset management systems we have used.

Avantages :

The ease of customization for multiple fields and importing assets have been the most used and well planned out tools.

Inconvénients :

Currently the JAMF and Zendesk integrations leave much to be desired. I would love to see improvements made that allow these integrations to be used a more than they currently are.

Review

Commentaires : Asset panda was finally able to solve our teams inability to keep our inventory up to date. The biggest win was the ability to use our mobile phones to update the inventory on the fly. Our old system required using a special device to read the asset tags.

Avantages :

My Favorite feature of this software is how easy it is to pull up the info you need from any device. The app works very well!

Inconvénients :

My least favorite part of the software is the look and design. It is a little out dated looking compared to other inventory systems.

Amazing Asset Tracking with Asset Panda

Commentaires : Overall, Asset Panda has been a great asset management system for our company. It has allowed us to track our assets more efficiently and easily manage them across multiple locations. The customer service has been great and we have been able to integrate it with other programs we use.

Avantages :

Asset Panda has been an incredibly useful tool for tracking our assets. The user interface is intuitive and easy to use, and the customer service is top-notch. The ability to quickly locate and manage our assets is incredibly helpful, and the integration with our other software programs has made it even easier.

Inconvénients :

While the features Asset Panda offers are great, the cost can be a bit high for some organizations. The setup process can also be a bit challenging and time-consuming, and the lack of mobile app support can be inconvenient.

Such an amazing product

Commentaires : It's soft every problem that I had it made my life so much easier

Avantages :

It made my job so much easier that I don't know where I would be with out it so amazing I would love to tell everyone about it

Inconvénients :

I have not had any failures or anything with this this is an amazing product

Asset Panda was a no brainer.

Avantages :

The asset management feature and inventory have been surprisingly critical to us. Integration was fairly painless and for the most part without headaches. Works well with all of our other systems.

Inconvénients :

Only non positive experience I can even begin to speak of was a few minor complications when it came to the integration process but nothing unpleasant.

Feedback

Commentaires : software can be used for overall asset management

Avantages :

Asset addition and deletion is easy. Management is effective

Inconvénients :

depreciation calculation is not so appreciated

Great asset tracking solution

Commentaires : Our experience has been a good one. The Support Team provides excellent support with great response times, which is important when you are stuck on something.

Avantages :

Asset Panda is fairly easy to use but because it's capable of so much, sometimes it can be easy to 'get lost' when trying to do something or find where to custom configure something, on the admin side. The end user interface is fantastic, however.

Inconvénients :

The mobile app logs out too regularly and is lacking in stability, overall. Improvements could be made to this.

Great product!

Commentaires : We have found a huge amount more solutions and improvements to the way we manage our assets and business than what we initially were wanting and expecting from the product. The flexibility and options available to build your own unique product has been great.
The staff and support is always amazing. It was one of our concerns initially as we are an Australian company, but any time we contact them for any questions or technical support they respond back straight away and always follow up to make sure everything has been sorted out.

Avantages :

We are a hire company that started using it to track asset movements, but now use it for fleet maintenance, work orders, staff time sheets, inventory, repairs tracking, plant road registrations all sorts of forms, reports and record keeping. A whole lot more than initially planned. We have been using this software for a year and now that we are starting to build up historical data throughout the program we are seeing more and more benefits.

Inconvénients :

We have had some issues with the GPS tracking side of things.s As a hire company one of our main uses we have is to have a map point of where our products are in many locations. There has been some workarounds to make it possible, but I think there could still be some improvements to be made in this area.

Versatile Asset Management System

Commentaires : Overall experience with this software has been wonderful. I know we don't use all the features we could from this platform so I know there is room to grow with it as well.

Avantages :

We have found a few very impactful features of this software. First, the flexibility of customization. When we realize we need to track some new data point or change how we deploy equipment, we can do so on the fly. Second, the mobile app. Having a optimized mobile app that our techs can access on their phone instead of getting out their laptop to log into a site is immensely helpful. Third, "automated" changes that can be done by using the "Actions" feature. I can have a couple quick input points and at the touch of a "save" button, numerous fields and data points can be updated. This is so efficient rather than changing these fields manually

Inconvénients :

A couple things that would be nice to have changed.... We have found the need to have a field that can be added to rather than only over-written during an "Action". Basically a running history of input points (Ex. every user that has been assigned to a device). Running a history report isn't always convenient and applicable to all potential users. Also while chat support is great when you need help, but I'd really like someone to speak with directly sometimes. Conveying your issue over chat is sometimes very clunky and time consuming.

Product does what it is supposed to -- and we especially make use of the mobile application (scan)

Commentaires : 1) Gone are Move-Add-Change (MAC) forms that technicians would lackadaisically fill out (and if they did the penmanship turned the whole process into guesswork any way)
2) Asset repository can be updated instantaneously with a few taps on the SmartPhone
3) A decent attempt to impose some standardization
4) Reporting is only limited based on the type of data enter
5) Saves time

Avantages :

Definitely barcode scanning with the mobile application; the software could not be easier to learn and use. Audit feature is really nice so the history of seeing how people screwed up what they did with an asset is right there. Nice repository for contract and warranty information.

Inconvénients :

Sometimes app barcode will scan successfully but item will show up as not in AP, but when you do a text search of the code you just scanned it will display. Software does not prevent people from entering information incorrectly or uniformly ("garbage in, garbage out"), but that is a personnel issue. As mentioned in the "Pros" piece, the software itself is remarkably easy to learn and use and takes little time if engaged with the process properly for moves/changes. Software does not seem to have a depreciation component for automatically calculating inventory values from year to year (helpful for finance divisions). Not sure what the calendar feature would be used for, but that's not so much a "con" as it is more of a Scooby Doo "RHUH?" question.

So many uses!

Commentaires : GDPR compliance has been made easier with the system being rolled out to everyone we can use it as an image store with added contracts that people sign to allow us to use those images. its great. The overall experience is a good one, its helped me further my career in the field and has got my name on the map and thats partly down to this system and its capibility

Avantages :

Once you learn the configuration of the system you can use it for so many things. It can replace electronic signing for assets or compliance... if there is a change in your asset management process its very easy to map in your mind what you would need to change on the system and what links will be affected. I cant say in my years of dealing with asset management that I have seenanything better or easier to use. The Mobile App is an absolute life saver. If your resource is stretched like mine, with the right processes in place you can mould the system to allow employee's to manage their own assets and take responsibility themselves which is a powerful thing.

Inconvénients :

Some great features like Gallary or audits are not quite as customisable as I would like.. minor but can sometimes be a pain considering my first point

Asset Panda is an exceptional tool for our company!

Commentaires : Asset management that keeps our operations streamlined and saves us money.

Avantages :

Excellent design, capability, and flexibility! After vetting many other vendors, Asset Panda far surpasses its competition. Its configuration flexibility, included features, and user interface are unmatched by all. Asset Panda makes it easy to configure a setup that aligns with your company's workflow and processes allowing you to create a powerful configurations that go beyond basic asset tracking giving you the tools you need to succeed. It includes many valuable features at no additional cost where competitors want to charge significant amounts for over their base product. Want to scan assets in and out with your smartphone? Asset Panda has you covered. Their competitors want to know how many users will you have, how many devices do you need, etc, all to charge you just to have the functionality whether you use it or not. Lastly, the user interface is excellent and highly configurable so that you can configure your setup to best meet your needs and the needs of end users not be stuck paying for a system that you need to adapt your business to to make it work.

Inconvénients :

The only con of Asset Panda is that some may find it lacks intuitiveness. When setting up advanced configurations, a good understanding of how things are linked and how certain fields behave and/or react to changes is required to ensure you achieve your desired result. However, do not let that be a deterrent as Asset Panda will handle the initial implementation of your configuration, and should you want to make changes in the future and may not be sure how or are not comfortable making them yourself, Asset Panda is a quick click or call away to help.

IT Asset Management

Commentaires : Our company has over 60 offices spread throughout the country, and before Asset Panda, we had no easy way to see where our equipment was assigned. We had to go through several different applications to see what assets even an individual employee had. Now, we can quickly see all equipment at an entire location. Asset Panda has greatly improved device accountability as well as equipment life cycle planning.

Avantages :

Asset Panda is easy to use with an intuitive interface and customizable asset fields. The ability to import existing asset lists and scan in new assets is a huge time saver. Even manually entering new asset records is easy since Asset Panda has the ability to copy and then modify existing records, saving me from entering the same fields over and over, such as model numbers. If I do have trouble or questions, Asset Panda support is always prompt and friendly.

Inconvénients :

It can be slow to pull asset information at times. Reports are also slow to generate. It normally takes 30 minutes to an hour for me to receive requested reports, and sometimes I need faster access to that data.

Short review

Commentaires : Great

Avantages :

The customization abilities of the software in general - also love being able to export and import assets via Excel spreadsheets

Inconvénients :

Some items can be tricky to find when you are trying to add, edit or remove certain things throughout the software.

Houston Zoo, Inc. (Attwater Prairie Chicken Conservation Breeding Project)

Commentaires : From our initial demo to our implementation with specialist representative, the Asset Panda team has been attentive, helpful, and very quick to respond. representative did a great job of understanding and fulfilling our team's process needs. She even got us to use the new embedded groups feature which solved one of our needs for multiple treatment logs. The program is very flexible in terms of application. With a few tweaks, I think it would be a model program for other organizations to use for endangered species breeding and medical treatment management. For standard office and technology asset management, I think that it already fills all the requirements.

Avantages :

The amount of customization is very useful, especially for us, as we are using this software in a rather unorthodox manner to track chickens as assets and their medical problems and treatments as support tickets. The ability to update fields on the support ticket side that update fields on the asset side is very useful in our setup.

Inconvénients :

We would like to see more connection between the asset and support ticket fields. Our current weight field sits on the asset side. Since we have a weight change action on the asset side and the medical ticket side, we cannot see a complete list of the weight changes in one action report. It would be very useful for a sorting function on the changes tab, so we could see all the current weight changes whether they originated from an action on the asset side or an action on the medical ticket side. The major complaint from our vet and animal staff is speed of data input. They are moving from chicken to chicken very quickly during their rounds of weighing and treating up to 400 chickens twice a day, so they feel every slight delay in responsiveness. They have also expressed a need for sorting reports by fields residing on the asset when the report is based on the ticket or embedded group side.

Great Inventory Tool

Commentaires : The onboarding process was excellent and customer support has been very responsive so far. Pretty positive experience with Asset Panda as a company.

Avantages :

We love this tool for our asset management. We are a school with a 1:1 chromebook program and keeping track of loaner equipment and repairs is a tall task. Asset Panda has helped us streamline the system and keep tabs on where everything is and what state it's in. We use the report tool features daily to track students who have loaned equipment due to repairs or forgetting their own devices. This has reduced our overall repair rates and decreased the number of devices lost due to theft and student negligence. The interface is clean and reasonably intuitive. We also use the Google sync and Device Management tools and both of those are working well for us. For inventory purposes, it's a very solid tool.

Inconvénients :

I wish some features were easier to do on the main screen. Since we have a high volume of daily loaners, it would be nice to check in and out equipment with one click from the main screen. We also tried the help desk module, but ended up going with Spiceworks instead. The help desk works as a way of tracking repair orders, but that functionality is also covered in the main inventory tool. We were looking for a help desk that would provide communication back and forth with our school stakeholders (staff and students). Also, I wish the Google Device Management tool had bidirectional syncing. As it stands that feature works very well; that is just more of a wish list feature.

Asset Panda facilitates your virtual life.

Commentaires : It was incredibly robust as if I had built the database myself, and quickly for a cloud solution. Now I do not need to spend an unimaginable amount of time in creating a LAMP solution from scratch, or pay someone to do it for us, and all that without the hardware worrying either. It is a costly solution, but it will guarantee a valuable ROI that you can create a solution as powerful as the one you have and also get the necessary applications.

Avantages :

I like it because it is a powerful platform for tracking applications in the cloud and mobile that helps you work more intelligently. You also control your basic database schema from the beginning, after implementing the use of Asset Panda, the things became much easier and the user interfaces are used and can be integrated well in almost any environment, no matter how complex it is.

Inconvénients :

Well I have a criterion under my opinion I think the barcode scanner on mobile devices can be improved a little more likewise If you could increase the waiting time on the website, it would be something incredible.

AP Review - Reinhart Law

Commentaires : Asset Panda has helped automate our loaner hardware process. We went from using a basic Smartsheet spreadsheet, to having a full check-out process using Asset Panda. Our customers now get check out receipts, reminders to return devices, and return receipts using AP. It makes our jobs easier, and saves attorney time.

Avantages :

The ease of use and simplicity. The mobile app saves valuable time.

Inconvénients :

The Zendesk integration is very basic. I would like the option to set a default field inside of the plugin, instead of only using the Zendesk primary default when listing assets. Our primary default is asset tags in Zendesk, so we only see serial numbers in the Zendesk plugin. This is not helpful when looking for specific assets by name. I would also like some type of ticket attachment feature. I want to list hardware issues inside of our notes field, but automating this somehow would be very helpful.

Unique use of AssetPanda

Avantages :

We like the flexibility to cater the software to our needs. We're using it in our Game Room for equipment check out and our Food Pantry to track the number allowed visits per individual and to make sure they're taking the correct number of allotted items per food category.

Inconvénients :

Because this was a unique use of their software, there were some struggles, but in the end, it's working for how our areas need to function.

Perfect for our needs!

Commentaires : We needed a way to track all of our telecommunications assets across hundreds of locations across North America. We tried developing our own database applications, but could never get all the functionality that we needed to make it easy. Asset Panda was configured in a matter of hours and gives us all the notifications, reporting, look-ups, moves and linkages we need.

Avantages :

We were up and running in a matter of hours. The ability to import data from other sources. The notifications and reports are really simple to setup.

Inconvénients :

It makes us log in after 5 minutes. That is a real pain when you are in and out of the application all day long.

We love Asset Panda!

Avantages :

We used to use asset cloud and didn't have any means have tying a user or email address to an asset that was being assigned or checked out to someone, so we would have to manually enter the user's information to track who was using it and how long they had it. Asset Panda gave us the ability to change that with its various integrations as well as the ability to customize the check-out process.

Inconvénients :

It was a bit challenging to program AP the way we wanted, but even then, the implementation team helped us hit the ground running.