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Routific optimise vos itinéraires, vous fait gagner du temps et facilite la vie des entreprises de livraison.

En savoir plus sur Routific

Avantages :

My company does deliveries in an expansive rural area. Routific has made our deliveries extremely efficient and has saved us a lot of money, and time.

Inconvénients :

The only issues we came across, were the occasions in which we had to stop what we were doing after the routes had been published and we're trying to dispatch the routes.

Routific - Notes

Note moyenne

Facilité d'utilisation
4,8
Service client
4,9
Fonctionnalités
4,7
Rapport qualité-prix
4,7

Probabilité de recommander le produit

9,5/10

Routific a reçu une note globale de 4,9 étoiles sur 5 d'après 133 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (133)

Ricardo
Ricardo
CEO (Équateur)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Routific

5,0 l’année dernière

Commentaires : Our overall experience has been pretty good with Routific, would recommend the product to a colleague

Avantages :

We like the ability to load routes using a template

Inconvénients :

We think that the live tracking feature should be a standard and not an addon.

Réponse de l'équipe de Routific

il y a 12 mois

Thank you for your kind words. We are happy to know our customer team has been able to assist you effectively. Please don't hesitate to reach out should you need anything from us.

Kajetan
Fleet management, costumer service (Slovénie)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Simple as bread

4,0 il y a 5 ans

Commentaires : Excellent made my life a lot simpler. If we scale, I hope it will scale with us. I also like the support guys were super helpfull

Avantages :

The simplicity is king. I dont have to show my drivers anything the administration is funny how easy it is. The other software made the whole task look super difficult with a ton of features I didn't use. I also like the interface, the simple use of colors. Its so simple my little brother can use it.

Inconvénients :

It is maybe laking some simple features like more notes for drivers. I would need a note that I can name. My guys have to put bread in to deliveries and for them to know how much to but I would like a costumizible note that i could name Bread and just add 1,2,3... Also there are a few bugs, and the softwere becomes a bit slow to respond when you go 250+delivery.

Réponse de l'équipe de Routific

il y a 4 ans

Thanks for the great review! You mentioned that you'd like to create notes for drivers. We in fact have this this! You can use "custom fields" when you upload your stops. https://academy.routific.com/en/articles/1370850-custom-fields-and-how-to-add-them

Reed
Volunteer (Canada)
Événementiel, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Quality Support

5,0 il y a 4 ans

Commentaires : Routific was terrific in allowing me an extended "free trial" period to compllete a charity event. Thanks, in behalf of the Alzheimer Society.

Avantages :

Routific was easy to use! I nneded something quick and easy to help a Charity event. Routific worked, and they extended the free trial period to allow me to complete the effort.

Inconvénients :

I had 36 drivers to assign, the maximum number of vehicles in the free trial was limited to 20. It made for some interesting iterations.

Jeff
Operations (Canada)
Transport routier/ferroviaire, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

What a Find!

5,0 il y a 4 ans

Commentaires : I'm really not sure where our company be without Routific! We have been able to perform at a peak level due to to the software, allowing our staff to handle a large volume of deliveries, with minimal effort...

Avantages :

Ability to plan, route and manage daily trips through basic and simple steps!

Inconvénients :

The inability to close Canada/US border when routing trips Routing trips over the course of multiple days

Mike
Deliveries agent (Pays-Bas)
Logistique et chaîne d'approvisionnement, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Excellent product, great value

5,0 il y a 2 ans

Commentaires : It has literally knocked at minimum an hour off deliveries.

Avantages :

It's ease of use is a huge benefit and the reporting provided is great.

Inconvénients :

Nothing not to like, biking delivery on its way too

Réponse de l'équipe de Routific

il y a 2 ans

Thanks so much for the great review, Mike! We're looking forward to the bike delivery too :-)

Rebecca
Owner (É.-U.)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Prepped by Bec LOVES Routific

5,0 il y a 5 mois

Commentaires : I LOVE ROUTIFIC. From the customer support, customer service, onboarding, ease of use for myself, ease of use for the drivers, and ease of use for my customers receiving real time updates for thier orders. It was an absolute gamechanger.

Avantages :

I love how convenient it was to keep tracking of my drivers and thier deliveries. Delivery Sundays were always pretty stressful and Routific helped eliminate a lot of that burden.

Inconvénients :

The only con was that I was unable to track my drivers from my mobile device. I was able to with a tablet, but that was a bit cumbersome. I know the Beta Routific offers this, but I never transitioned into the Beta.

Réponse de l'équipe de Routific

il y a 5 mois

We are so glad to work and support small businesses like yours. We are so inspired by your ambition and awesome-ness!

Meir
Owner Baker (É.-U.)
Produits alimentaires, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Saved my business and probably my marriage

5,0 il y a 4 mois

Commentaires : Intuitive and easy to use for the most part. Getting the route to go in the direction I want from week to week is a little challanging, maybe a feature where you can select from a map areas in order of priority of delivery

Avantages :

Automating the process has made a massive improvement in my business - tedious manual management of routing is long a thing of the past

Inconvénients :

The text template has been a bit challenging to work with. I understand that the regulatory process around automated texting is challenging and varies from state to state but it's an issue when customers are not getting a text that is recognizably from my business

Dave
Dave
CEO (Australie)
Utilisateur LinkedIn vérifié
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The perfect solution

5,0 il y a 4 mois

Avantages :

It is incredibly easy to setup, a breeze to learn and a pleasure to use.

Inconvénients :

It would be great to have an app for administering routes.

Ryan
Ryan
Associate Product Manager - Data (É.-U.)
Utilisateur LinkedIn vérifié
Logistique et chaîne d'approvisionnement, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Easy to use, quick to set up, fully featured

5,0 il y a 5 ans

Commentaires : Providing route optimization for door to door delivery of emergency food supplies to home-bound seniors, as well as quarantined or isolated families with children would not have been possible without this.

Avantages :

Really appreciated that I do not need to enter an end location point to enable route optimizations. We don't know where our drivers will end up after a route, we just need the route to be as fast as possible.

Inconvénients :

So far I have not found anything I like least, I suppose that I wish I did not have to download the solution to see a table view of the route just to check it, I'd like to be able to see the table view right in the browser so I can catch mistakes with load, notes, timing etc. I find the timeline feature confusing and not as helpful.

Jonathan
Volunteer (É.-U.)
Institutions religieuses, 501–1 000 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Routific for occasional use by a non-profit

5,0 il y a 8 mois

Avantages :

Extremely easy user interface. I needed to generate optimized routes for 20-40 drivers and 500 addresses. I was able to do this without having to trudge through a lot of other features that I didn't need. The routes were generated quickly, and were very drivable. For output I used the spreadsheet that shows all routes and all stops per route. This was perfect for me because the drivers didn't want to get routes over their phones via a dedicated app or a list of hot links to feed into Google Maps. It was easy to go into Settings and customize my optimization criteria. The Routific staff that I corresponded with were extremely friendly and helpful, which made the whole experience a real pleasure

Inconvénients :

I wish I could have gotten the "solution" spreadsheet with a separate tab for each driver (in addition to the main overall tab that I already got), plus a simple pdf of stop addresses for each driver. I wish the free trial allowed more than 20 drivers, although I understand that Routific would have raised the limit for me if I had really pressed.

Ginger
Owner (É.-U.)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Essential Program for your Meal Delivery Business

5,0 l’année dernière

Commentaires : We have been so impressed with Routific. It is so easy to use, makes routing one of our quickest and easiest tasks. The customer notification add on is worth every penny and has cut the number of phone calls we get with delivery questions down to almost nothing. And, whenever we have had a question or issue, customer service has been right on top of it and fixed it extremely quickly.

Avantages :

Routific makes scheduling your route a breeze and transferring it to a spreadsheet just as easy. The app is super easy to use and can be downloaded and taught to new drivers in minutes. The customer notification function makes our small business look like a big business and also keeps them very well informed about their delivery with the touch of a button.

Inconvénients :

We have not really had any issues in the couple of years we have been customers but if I had to pick something that could be improved on I would say that it would be nice to be able to have the ability to add more characters or even logos to the customer notification texts.

Kota
Data Specialist (Canada)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Well-designed and fully featured products

5,0 il y a 2 ans

Avantages :

Our nonprofit organization has been using Routific for the past few years to regularly deliver food packages to families in need. Each dispatch, we need to manage 100+ delivery recipients as well as dozens of drivers. Planning the delivery routes manually would be challenging, but thanks to Routific we are able to create efficient routes very quickly. Inputting driver and stop information is quite simple, as it can import from spreadsheets. In addition, we have used the API features to integrate Routific with our internal spreadsheets and automate our dispatch process even further. Routific also automatically validates address data and highlights possible errors, which is very helpful as our data can be quite messy at times. The driver app is also easy to use, and we have received positive feedback from our drivers. The integration with mapping apps helps them navigate their routes, and we are also able to track their delivery success and performance afterwards to identify any areas for improvement.

Inconvénients :

We haven't run into any issues with Routific, and it's been a great fit for our organization's needs.

Davonna
Owner (É.-U.)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

We love using this software! Great service!!!

5,0 il y a 7 ans

Avantages :

The many things I love about this program include the fact that I am able to see approximately where my drivers are and know when they will make it to their next stop. I also love the signature capture feature included in the program. It helps me to prove who signed for the delivery. Being able to route many drivers at a time and not have them overlap is truly an asset. The customer service that this company provides is excellent! When I have an issue they are on it immediately. I love that my representative knows who I am and wants to deal with me. I would appreciate a photo capture feature enabled into the program to prove when something has to be left on a porch, but I feel it will be rolled out eventually.

Inconvénients :

I would say the only thing that I would like to change about this program is the cost. When I first started I felt the value for the money was great, but since the new features have been added I feel it is just a little out of the good value price range. I would like to have a flat fee to run unlimited vehicles, also.

Sean
CPC and Outreach Specialist (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Made Our Days Way Easier!

5,0 il y a 4 ans

Commentaires : Fantastic! This was exactly what we had been looking for for months.

Avantages :

This software was a godsend. Since Covid, we have primarily been servicing our participants via delivery. For months we were trying to find an application that would be beneficial and save us valuable time and resources, so we can better serve our community. Fortunately, I received a delivery from another company that was utilizing Routific and they couldn't stop singing it's praises. We've been able to serve a greater number of people at a more efficient rate. The features have allowed for better and more in-depth services to be provided by our team. We love the fact that routes are saved and can be analyzed at a later date. And the real-time progress reports are extremely beneficial. Our drivers also appreciate the freedom to utilize any map system on the back-end. The editing tools were easily learned and applied. All in all, a great program.

Inconvénients :

The only issues we came across, were the occasions in which we had to stop what we were doing after the routes had been published and we're trying to dispatch the routes. It would intermittently ask for permissions that had already been given. Not always ideal, when we're rushing out the door. But again, this happens only once in awhile.

Ruben
Coordinator (Canada)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great app and fantastic customer support

5,0 il y a 3 ans

Commentaires : We operate a non-profit produce box, and we were swamped with the first pandemic lockdown. Routific gave away several months free use to non-profits doing pandemic relief and it was a lifesaver for us. In the past we had been using Google Maps, with lots of printed paper and manual entry, and we just wouldn't have been able to handle the volume we faced during lockdown. Customer support was fast, clear and helpful as I was testing and then implementing. And it turned out our volunteers love the app and having the route dispatched to their phone. In our network of non-profits, several others are using Routific, and we all love it. I see it being integrated with many of the farm-to-customer platforms as well.

Avantages :

Routific is a joy to use. We only use it weekly so we aren't power users, but Routific is thoughtfully designed and is intuitive to work with. The ease of reordering stops is great, and the drivers love the phone app so we can dispatch their routes to them.

Inconvénients :

Sometimes I check "Don't show this again" and it shows it again, so I am clicking away boxes when I am trying to work. There is nothing substantially bothersome, they have clearly worked hard on the design.

Emanuel
Technical Director (Autriche)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Routific is the best routing planner!

5,0 il y a 5 ans

Avantages :

During the coronavirus crisis my Organization started building a network of volunteers to deliver groceries and medications to 1500+ members which are above 65 years old of our local community. With routific we found the perfect solution to our routing needs, its ease of use and modern design made planning all the stops easy, and to top it all off our volunteers can click which stops they have completed allowing us to see where they are. One of the best features is the SMS notifications allowing us to give our customers a time-window of when they can expect a delivery to occur, this helped us to stay in touch with them and get feedback easily. All in all after having gone through multiple trials of other softwares before routific I can really recommend this as a routing software.

Inconvénients :

Currently the routing is only for cars, it would be cool to be able to change the route optimization for cargo-bicycles for example. Everything else works perfectly!

Stefano
COO (Italie)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Innovation and quality for your transport

5,0 il y a 4 ans

Commentaires : I had a really good time. [SENSITIVE CONTENT HIDDEN] is my Routific's consultant and has always helped me if there were problems. I am also very happy with the economic aspect; they have always been willing to discuss and meet my requests.

Avantages :

In a few moments the software is able to organize my deliveries. It provides very important support for my drivers.

Inconvénients :

There are very few aspects that I don't like. I would like Routific to offer me an alternative when planning tours, if some deliveries are excluded from planning due to lack of time or other problems.

Carl
Volunteer (É.-U.)
Institutions religieuses, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Delivery to membership

5,0 il y a 2 ans

Avantages :

In a religious institution which has annual delivers to all members. Routific has graciously granted us access to their software allowing our volunteer drivers to deliver packages to each of our 300+ members. As the person creating the routings I found Routific an easy to use product. I was about to import both member and driver lists from an EXCEL spreadsheet saving hours of time over manually entering data. Each driver was provided an efficient route from a central starting point ending up at their own home. Speaking with the drivers, I was informed that the routings provided to them made for an easy drive.

Inconvénients :

After reviewing several products I was not able to find any features in Routific that I consider CONS

Kevin
General Manager (Canada)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy and straightforward

4,0 il y a 3 ans

Commentaires : It's been great and has saved time and money by planning the routes.

Avantages :

Ease of use. It's a very functional program but very easy to use and pick up on. No problems since using. Have used it almost every day during the pandemic.

Inconvénients :

Cost to add more vehicles. Sometimes during high traffic times we could use 3 vehicles or more but it's an added feature you need to pay for.

Aaron
Sales Manager (Canada)
Production alimentaire, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A reliable time-saver

5,0 il y a 3 ans

Avantages :

We are very happy with the features that we use regularly on Routiffic. It is easy to use and easy to train people on. It saves us time and makes us more effective and efficient.

Inconvénients :

There are a great deal of features that we do not, at this point need - but it is nice to know they are there for when we need them

Nicholas
Owner (Canada)
Produits alimentaires, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great for managing food deliveries

5,0 il y a 4 ans

Commentaires : Rouific allows us to give the best customer service possible to our customers by providing them with accurate arrival times (which is important to us, since we are delivering ice cream- so they have to be there to receive it!).

Avantages :

I love the notifications, and the instant route planning- it saves us about 3 hours of work every day.

Inconvénients :

I would like to be able to edit my route through the app on my phone, or at least through a mobile site. Sometimes im on the road and i need to add a stop or reshuffle my route because of construction or a last minute order (or a mistake where I need to run back to the shop and grab a forgotten item!) etc. Having the same functionality on mobile as on desktop would be a great help.

Jason
Director (R.-U.)
Produits alimentaires, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

very good package overall

4,0 il y a 3 ans

Commentaires : Good

Avantages :

All the features which make the package flexible

Inconvénients :

The lates app update - all is good except the fact you can no longer swipe up to see all the details of the order/customer

Robert
Events Manager (R.-U.)
Hôpitaux et soins de santé, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A great route planning solution for our charity's fundraising collections!

5,0 il y a 2 ans

Commentaires : Very, very positive. The customer support are so helpful and as responsive as they can be given the time difference to the UK. The use of Routific has enabled us to more than double the income generated through our Christmas Tree Recycling fundraising scheme. Growth that we expect to continue in the years to come.

Avantages :

Routific has been instrumental in our charity successfully expanding our Christmas Tree collection fundraising scheme across our entire catchment area. What used to take a person days of preparation using paper maps can now be done in a few minutes, and tailored until exactly as desired.We especially love the way that routes are dispatched to driver's smartphones, working like an app within the phone's internet browser, but without requiring an actual app to be downloaded.

Inconvénients :

It can take a little while to work out how best to format and upload your address data for most accurate results. But once you administrators are familiar with the system and how best to use it for your organisation, it works very well.

Réponse de l'équipe de Routific

l’année dernière

Thank you so much for your review! We love being able to help a good cause.

Mike
IT Consultant (R.-U.)
Gestion d'organisme à but non lucratif, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

From 0-700 deliveries in 5 days

5,0 il y a 5 ans

Commentaires : I was asked by a local organisation to help deliver meals to key workers and the elderly during the Covid lockdown. I found Routific online and we did our first group of deliveries the following day. Enormously impressed by support, simplicity and efficiency of the software, and was able to train other in its use in a matter of minutes. A couple of days later I was asked to help with a similar project, this time helping our local pharmacy put together a volunteer network to distribute prescriptions to the elderly and vulnerable I was able to use the software to manage and track delivery of over 650 packages in the first week!

Avantages :

Ease of use, intuitive, accurate and simple routing

Inconvénients :

ONLY gripe is that it can struggle with house names in smaller villages..... but then so does Google Maps

John
Physics Teacher (É.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Unorthodox use, spectacular results!

5,0 il y a 4 ans

Commentaires : I am a physics teacher at a high school in Stratford CT and I needed some way to plot out a route as I delivered congratulation balloons to all my seniors while they were all stuck at home during the COVID-19 quarantine. Routific provided me with a free trial with unlimited stops, something none of the other software and apps I looked at was willing to do. With no training and no experience using anything like this before I was able to upload my student list and produce a route in minutes. I sent the route to my phone and once on the road Routific seamlessly provided me with turn by turn directions via google maps. An endeavor that could have taken me days took minutes to plan and a couple of hours to execute.

Avantages :

1) The ability to upload stops from a csv file. 2) The ability to view the route before publishing to my driver. 3) The integration with google maps for turn by turn directions while driving. 4) The ease with which I was able to create, edit and reuse routes.

Inconvénients :

Because of my unorthodox use of the software I did not come close to exploring its full potential. It did what I needed it to do and it did it well.