15 ans à aider les entreprises françaises
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En savoir plus sur Peek Pro

Peek Pro est une solution de bout en bout, conçue pour permettre aux organisateurs de voyages et d'activités de gérer leur entreprise depuis leurs appareils mobiles, lorsqu'ils en ont besoin.

En savoir plus sur Peek Pro

Avantages :

Peek Pro makes it very easy to keep all information organized and in one place. Everything from the automated emails and integrated waivers to the phone app make everything very simple.

Inconvénients :

This is incredibly damaging to my company's reputation - and a serious waste of my staff's time as we have to get on the phone with Peek, again and again, to try and get these issues resolved.

Peek Pro - Notes

Note moyenne

Facilité d'utilisation
4,6
Service client
4,7
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,7/10

Peek Pro a reçu une note globale de 4,7 étoiles sur 5 d'après 771 avis d'utilisateurs publiés sur Capterra.

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Utilisateur vérifié
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Ce logiciel à tous ceux qui cherchent à rationaliser leurs opérations de tournée et de voyage

4,0 il y a 11 mois

Avantages :

Il est très facile à utiliser et offre une grande flexibilité en matière de personnalisation pour s'adapter aux besoins de mon entreprise. De plus, il fournit une vue d'ensemble claire de toutes les réservations en cours, ce qui me permet de gérer efficacement mes opérations.

Inconvénients :

l'inconvénient de ce logiciel est qu'il peut être un peu coûteux pour les petites entreprises. De plus, la configuration initiale peut prendre un certain temps, mais une fois cela fait, le logiciel est très facile à utiliser

jean claude
freelance (France)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Vos Réservations en un clin d'oeil sur Peek Pro.

4,0 l’année dernière

Commentaires : Peek Pro est pour moi intéressant, bien conçu et pratique. Des améliorations sont attendues au niveau du support client. 7,5/10.

Avantages :

Avec Peek Pro, nos clients ont une vue globale sur les réservations disponibles en ligne. Le logiciel gère à la perfection les locations et expédie des mails aux clients pour confirmation, date et lieu. Ilpermet d'éviter la saturation des demandes (surbooking).

Inconvénients :

Les mises à jour et les changements de logiciels impactent le Service client, qui apparaît comme inexpérimenté et lent.

Sinto
Sinto
Travel Advisor (Inde)
Utilisateur LinkedIn vérifié
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A wonderful Tour operator software

5,0 l’année dernière

Commentaires : Peek is simple to use. They provide excellent customer support, which was very helpful when I was switching from my previous online booking provider.

Avantages :

I'm from India , and we searched for a tour operator software that would accommodate our trips and allow for quick and simple payment. As you are aware, it can be challenging to create a dependable system for our clients in our area. It was difficult for us here. No customers are expressing a desire to go, particularly to  Wayanad.  We chose Peek Pro because it is dependable, allows us to change the details of our tours in real time, pays us once the tours are completed, is actively developing new features that we can use in our company, and—most importantly—is run by people.. Having a decent tool to advertise our firm is a relief as we are now moving toward having a greater ROI.

Inconvénients :

Taxes are already included in the cost of our trips and rentals. But only put their fees in the "Taxes and Fees" section after that. I'm just being nitpicky when I say that I believe the checkout should be improved. The complexity of some of the screens varies, although not significantly.

Teresa
Teresa
Manager (É.-U.)
Utilisateur LinkedIn vérifié
Services et installations de loisirs, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Alternatives envisagées précédemment :

Peek Pro may do everything, but it will cost you valuable time with its complexity

4,0 le mois dernier Nouveau

Commentaires : I am constantly having to take training classes and ask for help with basic things such as adjusting when we are open for business. I am spending more time trying to learn how to operate it and adjust it that I am running the business. Their support staff is helpful, but that does not solve the incredible complexity of using the program, and I say this as someone who has easily mastered graphics art software and I run other entire websites.

Avantages :

Peek Pro can do almost anything for rental and event bookings.

Inconvénients :

Peek Pro is very complicated to set up and even more complicated for the tour or rental operator to use. Nothing is simple on the backend, only for the customer.

Réponse de l'équipe de Peek Travel

il y a 3 jours

Hi Teresa, your feedback is very important to us. It is great to hear that our helpdesk and support team provided the resources that you were looking for. We are sorry to hear found Peek's functionality too complex, we'd be happy to hop on a call if you're still using Peek for your business. If not, we wish you all the best. We'd be happy to work with you and your business in the future.

Wendy
Owner (É.-U.)
Pêche, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

NO Customer Service/ Always down!

1,0 le mois dernier Nouveau

Commentaires : Dissapointed and it will take alot to get us to remain a customer. I just hope others get to read this. But i doubt it because they redirect all negative reviews to make themselves look good.

Avantages :

Peek pro used to be amazing. Those days are gone. Customer service is non existent.

Inconvénients :

Customer service is absolutely unacceptable. And the lack.of reports and layout of calendar is so far behind other tecnology.

Réponse de l'équipe de Peek Travel

il y a 3 jours

Hi Wendy, we appreciate you bringing these issues to our attention. We're sorry to hear that Peek Pro hasn't met your expectations. Your feedback is crucial in helping us identify areas for improvement. Don't hesitate to get in touch with our support team at support@peek.com, and we'll do our best to address your concerns promptly.

Marissa
Owner operator (É.-U.)
Loisirs, voyage et tourisme, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Easy to use for businesses and customers

5,0 il y a 3 mois

Commentaires : I’m very pleased with the Peek Pro scheduler and think it’s a great addition to our business. [sensitive content hidden] were very helpful and answered any questions that came about.

Avantages :

I like the variety of booking flows that peek allows us to customize.

Inconvénients :

I think editing the activity schedule can get a little confusing at first.

Lilia
Founder (Mexique)
Événementiel, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Excited to use Peek!

5,0 il y a 2 mois Nouveau

Avantages :

I just setup my business with Peek, and the onboarding supper I received from [sensitive content hidden] has been exceptional! Very grateful to work with a responsive company and excited to see how this platform helps us with our booking operations!

Inconvénients :

I put in a bunch of feature requests w/ [sensitive content hidden] that I'd love to have reviewed!

Réponse de l'équipe de Peek Travel

il y a 3 jours

Hi Lilia, glad to hear you're pleased with the onboarding received from our account manager. We are delighted to work with you as well.

Martin
Chief Marketing Officer (É.-U.)
Hôtellerie, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

We Love Peek Pro!

5,0 il y a 3 semaines Nouveau

Avantages :

Peek Pro offers seemless integrated booking with Wordpress making is as easy as possible for our users to book trips via our website. Their team is also fantastic. Our account manager Josmary was an invaluable resouce to making our trips book more and become more profitable.

Inconvénients :

There's not much to say here. We're overal very happy with their product!

Réponse de l'équipe de Peek Travel

il y a 3 jours

Hi Martin, we're delighted to hear that you're finding Peek Pro useful, and it's fantastic to see that you're making the most out of our features. Josmary also enjoys working with you and your team!

Eric
Co-Owner (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Peek Pro A+

5,0 il y a 2 mois Nouveau

Avantages :

Easy rollout and fantastic training makes this a no brainer.

Inconvénients :

Some of the interface can feel a bit vanilla

Réponse de l'équipe de Peek Travel

il y a 3 jours

Hi Eric, we're genuinely grateful for your positive review of Peek Pro. We'd suggest visiting the helpdesk often, our support team is constantly providing training so you can get the best out of Peek Pro.

Allyson
Director of Operations (É.-U.)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Easy, Fast, Supportive!

5,0 le mois dernier Nouveau

Commentaires : Our organizations experience in setting up this service was easy and straight to the point with all questions answered. The platform is user friendly, and we can't wait to hear our customers experience.

Avantages :

Peek Pro's team is very responsive; setup was super easy; user friendly.

Inconvénients :

Everything was pretty smooth. I do not have any cons at this point.

Réponse de l'équipe de Peek Travel

il y a 3 jours

Thanks Allyson! We're thrilled to hear that you've found Peek Pro to be simple to use and beneficial for both your team and customers. Please keep us posted!

Minasse
Owner (É.-U.)
Automobile, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

The best booking software to integrate with your website!

5,0 le mois dernier Nouveau

Avantages :

Their customer service is amazing. [sensitive content hidden] educated me on how to use the platform super well. She is very smart and sincere and she follows up with you all the way! Also the look of the software is very attractive.

Inconvénients :

Their is nothing I did not like. I haven’t found any cons.

Réponse de l'équipe de Peek Travel

il y a 3 jours

Hey Minasse, thank you so much for your kind words! We are happy to hear that from your account manager. Feel free to keep reaching out any time.

Quoc
Business owner (É.-U.)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Loaded with features. Nearly plug and play.

5,0 il y a 2 mois Nouveau

Commentaires : So far so good. Clearly will allow us to book more efficiently. As a customer I've used Peek to book shuttles. Works well.

Avantages :

Simplifying booking for our customers and our staff. All the information, most commonly asked questions are in front of customer and staff. No unnecessary chatter.

Inconvénients :

Some of the setup bits are not obvious. They are there but require some digging.

Réponse de l'équipe de Peek Travel

il y a 3 jours

Hey Quoc! Thank you for taking the time to share your feedback with us. We are constantly working on simplifying booking for customers and staff so we are thrilled to hear that from you.

Gina
General Manager (Canada)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Possibly fraudulent - definitely misrepresenting their service and product

1,0 il y a 4 ans

Commentaires : Terrible. Their 'free' digital waiver is almost unusable, and instead, they promote a 3rd party provider that charges a $1300 set up fee + $149 a month. This is on top of multiple other issues - inaccurate recording for payments, no customer data collection, faulty reporting mechanisms... etc! So many basic functionalities are either missing or flawed.

Avantages :

It seems good during the demo, and seems intuitive to use, but it's actually a mess when you get past the surface.

Inconvénients :

I've had to contact them several times because they are charging our guests MORE than our account shows! This is incredibly damaging to my company's reputation - and a serious waste of my staff's time as we have to get on the phone with Peek, again and again, to try and get these issues resolved.

Nancy Hadeed
Manager (Îles Vierges britanniques)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Very Helpful

4,0 il y a 5 ans

Commentaires : As mentioned I have been looking for a sotware that will assist us in selling our product as well as an internal reservations system. This has worked for both. Loving it!!

Avantages :

I have been looking for a booking software for the company that I work for for years. I have used a few but after a year I discontinued using it because they never met the needs of the business. Peek Pro is amazing. It is so easy to use and set up. I enjoy navigating through the process of booking tours as well as the back of house setting up tours. I can't wait to utilise it in its full capacity.

Inconvénients :

There has been a few glitches. In the beginning it kept saying that all tours were booked. I had a few people call me asking me if we have availability, because when they book online it says full. We rectified it. I still have some problems setting up new tour times and when I went to the support team I never got an answer back.

Réponse de l'équipe de Peek Travel

il y a 5 ans

Hi Nancy! It's great to hear that you're loving the software. We're glad that it's been able to help with both your reservation system and sales. Thanks for the feedback about the Support team - we'll be sure to pass it along!

Randi
Manager (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Peek PRO - Bike Shop

5,0 il y a 11 mois

Avantages :

Peek is very easy to use and the onboarding process was easy and simple!

Inconvénients :

I haven't had any issues so far, and I don't foresee much of any in the future.

lora
owner (É.-U.)
Services et installations de loisirs, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great Customer Service

5,0 il y a 4 ans

Commentaires : Peek Pro has allowed the customization I need for my niche business. It is easy to use. They take care of the setup and follow up with you after the initial setup. They don't disappear after the initial setup. They had multiple "views" for the activities schedule. I was able to keep the custom trips I offer AND get the calendar view I needed. I am excited to keep working with them.

Avantages :

Excellent Customer Service Ease of use Clean look, easy for customers to read Multiple activity views Versatile Customizable

Inconvénients :

The system charges a percentage to my customers. This was the only reason I hesitated in the beginning, my market is very tight and I feared my customers would not like the increase in price. But they worked with me and my unique situation and I am confident it will be worth it.

Elyse
Owner/Operator (É.-U.)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Ability to interact with reservations/ reservation information is too limited

4,0 il y a 4 ans

Commentaires : Super helpful staff. Incredible onboarding process. Constantly checking in on us. However, issues like not being able to simply interact with individual customers after a booking is made or easily see the waivers associated with each participant on a trip have twice been passed off as complicated for larger tour operators. I have a mocked-up screenshot of what this could look like if anyone is interested. I think it would be a helpful addition to your manifest for large and small tours, would make looking at and managing your bookings easier on both operator and customer. It looks like this: In manifest, when you click details, you see the main contact for a trip then Adult #1 Adult #2 and so on and so forth. Under each Adult# you would see an email (the email entered by the main contact when they forwarded waivers). Under that you would see a checkbox for each of the waivers that have been submitted by that individual (you should also be able to click these so you can see the waiver associated with that person) under that the "send email drop down menu" would show. So at a glance you could see what is not signed and then just scroll down and select the "waiver reminder" email and click send for each person who has not signed.

Avantages :

I like how easy it is to learn how to set up a calendar or product or activity. I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.

Inconvénients :

In the last few weeks of trying to get our business going (and during these times everything is very up in the air) I have been particularly frustrated with the ability to interact with bookings and information in bookings once they are made. Example one: once a booking is made, if I want to send an email to someone that is not a stock email, I can't do that from Peek. Now we have two communication threads. One in Peek and one in my business email. Which would be fine if I could somehow link the two but I can't Example two: This is a bigger issue for me because it makes following through with steps after booking the responsibility of the customer/ main contact only. For me this is creating an extra step. Once the main contact gives me the names of other folks they are booking, I want to be able to send reminder emails directly to those folks. So Peek is collecting their emails when the main contact sends an "invitation to waiver" email, but not storing them in a way where I can interact with them. If 4 of 10 people have not signed their waivers, I have to ping the main contact (I would probably send them a personal email because I cant clarify WHO hasn't signed in Peek) and then get them to remind others. It makes much more sense to be able to have the software retain the emails as they are forwarding waivers to others and then tour operators can click a dropdown below each persons name to send them reminder emails. We should also be able to see what is outstanding for each

Logan
Box Office Manager (É.-U.)
Loisirs, voyage et tourisme, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great system for managing online reservations for tour companies!

5,0 il y a 3 ans

Commentaires : Online reservations are critical to tour operators and PEEK provides a convenient hub for managing these online reservations, as well as integrating some other third party products (such as Groupon) to integrate into their booking system. Case in point: we are now able to have guests use their groupon vouchers to book through PEEK whereas before all of these had to be called in to our office personnel. This reduces the workload on the office and allows them to spend more time helping customers book who are unable/unfamiliar with online booking, as well as be more social and inviting to guests at check in since there are less calls and thus less immediate need to answer them. Additionally this form of booking reduces errors such as misheard voucher codes or dates.
It is also very helpful in the management of availability for tours and controlling overall booking capacity and availability on the fly.

Avantages :

Ease of use is definitely the top feature. Our previous system was much less intuitive and required more work to do things like move reservations, charge guests (or refund them) or even just generally managing the available tours on a given day. Plus the layout is easy to understand and features visual distinctions (such as color) for different individual tours that help make them easily distinguishable and reduce confusion.

Inconvénients :

We have been told several times that guests did not receive confirmation emails. We are not sure why this occurs, and it does not occur consistently so we cannot reliably figure out WHY. We have the system set to automatically send emails so this can be somewhat annoying, but in these cases we can easily send new confirmations or just simply verbally confirm. Additionally, guests often report they have trouble downloading the peek app, but since by the time they arrive we already have their reservation this is not a critical problem. In any case, reservations seem to always be efficiently sent to OUR inbox so that even if a guest has not received theirs, we can easily find them.

Mike
Online Manager (É.-U.)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Lots of Bells and Whistles with lots of bugs and loose ends that leave you wanting more

2,0 il y a 6 ans

Avantages :

It allows people to make reservations. It works well on most websites. You can embed it or link to their site. They have humans to answer the phone and relatively short hold times when doing so. Most of the Customer Service Agents are very polite and concerned about your issues. They are great at making you feel like they care about you.

Inconvénients :

They include taxes in the price of our tours and rentals. But, then include a section called "Taxes and Fees" but only include their fees. This makes us look like we are charging more than we advertise. When asked about this I was explained that it was easier for them this way. We can generate a special report if we want to see it subtracted. I don't think they see the point. They allow holiday rates, but those holiday rates cannot be increased by a dollar amount to match your policy. They can only increase by a percentage. This is just one of many feature requests we have been waiting to see. They spend more resources on talking to customers than they do fixing the issues customers face. We have called in for many things over the months and can always talk to a Customer Service Agents. And they are good at understanding your frustration and try hard to help relieve the situation. The issue is that they cannot actually fix your problems. At this point we have 2 actual bugs reported that are effecting our in-season sales. They are working on the problems at least but it's been over 2 weeks since I filed a serious report, and over 2 months since filing a less serious one. That one has presented itself again since filing it. Peek actually bought our previous rental software company and ditched their software which had features we relied on. Since then we have been doing our best to get by with lesser software. I hope we can find a better solution.

Greg
Co-Owner (É.-U.)
Divertissement, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Peek Pro Is A Winner!

5,0 il y a 3 ans

Commentaires : Again, the customer support, ease of scheduling for our customers, ease of check in are all great! Highly recommended.

Avantages :

For small businesses or businesses just starting out the fact that there is no cost to the business is awesome! The small Peek fee is passed on to the customer. The design, customer support and implementation is all done by Peek. That is awesome, and they actually answer their phones.

Inconvénients :

Like any software they each have small features from an end user that you would like to see. For example their app is only Apple compatible. Cool thing about Peek is that you can request something to be changed and added, and they pass those thoughts and suggestions on to their development team.

Réponse de l'équipe de Peek Travel

il y a 3 ans

Steve, your comments are very appreciated by our entire Peek Pro team! We're dedicated to providing a platform that's suitable for businesses like yours and will continue to do so to ensure the best experience possible for you and your customers. As mentioned, we value all partner requests and always take them into consideration. Please continue reaching out to us with your suggestions! We love hearing them! We're looking forward to continue working with you and Time Crunch Escapes in the future!

Aiden
Partner (É.-U.)
Divertissement, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Excellent Company & Software!

5,0 il y a 3 ans

Commentaires : I can't say enough good things about the people @ PeekPro, our partnership manager, [SENSITIVE CONTENT HIDDEN], is basically an extension of our internal team. Everyone that we have worked with from initial deployment to operations has been a joy to deal with.

Avantages :

The software and app are extremely easy to use and provide all the features needed under one software for us to run our business. From booking, to waivers, to payments/on-site POS and review management all is run from within this single offering. We even faced a couple of automated resource management setup challenges during deployment, PeekPro worked with us to find a unique configuration that would work and setup a call with the [SENSITIVE CONTENT HIDDEN] so they could understand what changes in the future would help.

Inconvénients :

PeekPro are always releasing new features and additions, they listen to feedback we have yet to find anything that has hindered our operations.

Michael P
É.-U.
Utilisateur LinkedIn vérifié
Loisirs, voyage et tourisme, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Couldn't imagine my business without it.

5,0 il y a 6 ans

Avantages :

We were with several of Peek's competitors but were always looking for a better fit. We have been with Peek now for several years and we aren't on the look out any more. We started with them shortly after they launched, and there were some growing pains at first but in retrospect, it is really stunning how much they have grown and how often they roll out new features and functionality. I have found through the years that if I have a need for the software to do something completely new, all it takes is for us to mention it to the Peek team, and fairly quickly our issues are addressed, and a solution is implemented. I have never worked with another team that is so responsive to customer suggestions. Peek is invaluable to our everyday operations and is so integral to our growth and my sanity that I could not imagine working without them.

Inconvénients :

My only complaint is that there are so many new features rolling out that sometimes I cannot keep up. However, I am aware that the issue may have more to do with my own issues and not be a reflection of Peek at all.

Brad
Owner (É.-U.)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent Customer Focus

5,0 il y a 5 ans

Commentaires : After volunteering for a well-known college senior business class project, the primary focus for business improvement was the need for a web-based reservation system that was customer friendly. Peek worked with me to make the customer experience with the reservation process as user friendly as possible. I have since received many unsolicited comments praising my website and reservation system. Mission accomplished!

Avantages :

I've looked at other tour operator software and tried a couple for a short while. What impresses me about Peek is that they strive to give you exactly what you need to operate your business. I've watched them over the past couple of years as they continue to add services and capabilities as customers request them. The others pretty much tell you it's their way or the highway - take it or leave it. So I left them!

Inconvénients :

I had to think about that one for a minute. I guess I would say that their smart phone apps could be better. They don't have a lot of the same functionality as the website has.

Chase
Owner (É.-U.)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

30% increase in sales in the first 2 months!!

5,0 il y a 8 ans

Commentaires : I am the owner operator of Virginia Beach Horseback, the only destination in the United States where you can rent horses and ride down the beach on a resort beach. We tend to place in the top 5 websites for "Riding horses down the beach." With this being said, it was a necessary business move to strategize a better way to capture more customers by making it easier for them to reserve online through our website versus only being available for phone calls and manually plugging in reservations ourselves. Within my first two month of using Peek Pro, our business saw a 30% increase in sales. Now, not only do we have the advantage of people discovering us online and buying ticket, this has helped make it easier in reaching our full capacity during stronger seasons of the year. The setting up process if very simple and easy. Having things established on your website is all dealt with by the staff to ensure it's fully functional. Within a few hours time frame we were able to convert the company to the new reservation strategy, and it fortunately became a win-win for us in the long run. I would like to say what really makes this company the only company of its kind, is the cell phone application that integrates with the desktop computers while phone calls are being answered and reservations are being plugged from the back end. My managers are able to see exactly what the schedule is and where new people fit and be plugged and chugged into the cell phone app, allowing my 20+ person staff at all times to know exactly what's going on. As an owner, it is important to know what you are making every day. The freedom of not always being on the job is necessary when thinking about the next best move to make when advancing your business. Whether on the job or not, we know exactly what we make in cash as well as credit card sales. Hands down, I'm very happy with the service and speedy customer support responses. Alex Seidler is a great, well-spoken gentleman and I am glad to have crossed paths with him to convince me to try the service out. I recommend this to anyone who owns a reservation-based company. I honestly feel the internet is where all things are going these days. It is important to catch up with the times and Peek Pro can make it happen for you!

Anthony
Manager (É.-U.)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Customer Service and Easy User Interface

5,0 il y a 4 ans

Avantages :

I love how easy the user interface is to operate and I love the availability of customer support. [SENSITIVE CONTENT HIDDEN] was incredibly helpful in solving a persisting issue that my business has had. Overall very happy with the software.

Inconvénients :

The widget flows can be difficult at times, but [SENSITIVE CONTENT HIDDEN] was extremely helpful in mitigating my issues.