Avis clients sur Lever

Great tool to support with hiring in a scale-up phase

Commentaires : My company is going through an exciting scale-up stage and to support the company with hiring efforts we decided to modernize our recruitment stack.
Implementing Lever was very easy across the whole organisation - the implementation specialist - [SENSITIVE CONTENT] - offered top-notch support during the whole implementation journey and the migration of candidate data from our previous ATS went seamless.
Since adoption, the hiring team saved lots of time in sourcing and gathering the interview feedbacks, as it allowed us to automate several critical tasks.

Avantages :

Lever has all of the features we were looking for - an easy to set up careers page, configurable roles and permissions, feedback forms, communication templates, customizable steps in the interview process, scheduling, referrals, internal applications management and a very powerful customizable analytics dashboard. And above all, it has a game-changing Nurture feature that Lever is the only ATS I'm aware of offers that allow the team to engage candidates at scale through personalized email campaigns.

Inconvénients :

Not a big issue, however worth mentioning: i)my previous ATS had a mobile app I used on a daily basis - Lever doesn't have one ii) there's no local support in Europe which leads to either asynchronous communication per email or meetings that can take place late afternoon only. iii) impossible to upload a picture (of the hiring team for example) to the job ad, something that was possible with my previous ATS

Smooth ATS & Recruitment Software

Avantages :

Easy to set up User friendly Integrates with good HRIS systems

Inconvénients :

Perhaps customer service could be better. It;s not a concern but something that they can improve a bit

New rollouts

Commentaires : Lever used to be a great program with lots of features, they just ruined it with the new roll out.

Avantages :

At the moment nothing is good about this software

Inconvénients :

Merging had been disabled. We can no longer join new and old profiles into one profile. New and existing profiles - we are no longer notified if a candidate may be a duplicate. Have you ever spoken with a candidate only to find out that they where not a good fit before? Emails do not sync properly - Gmail will not be delivered if sent through Lever. We have found that we must copy and paste the email template to Outlook in order for the recipient to even receive the email. This has been going on for almost year. Emails Part 2 - Entire threads of email conversations do not appear in Lever. They are missing so again we have to cut & paste entire conversations to place in the profile. INDEED Candidates - These candidates must be forwarded into Lever. The same process we have done for 3 yrs, now all of a sudden are forwarding a separate entry of blank information which now must be deleted. It turns out that if you have an image in your signature on your email that is what creates the blank entry. SO if you have a logo, Facebook, Instagram, Twitter logo expect a blank entry. Customer Service told us we were doing it wrong. No their rollout was the most stupid thing we have ever worked with. Different pipeline stages for different jobs makes no sense. You have 1 profile, you can have many jobs associated with that profile, you can have many hiring mangers for that 1 profile, they do not need to be all over the place.

Great Applicant Tracking

Commentaires : Easy to use, fast implementation process. Easy to learn and to teach to others.

Avantages :

How it integrates with Linked-in recruiter great tool to have.

Inconvénients :

Not much I have found that I don't like. The process to get items set up was probably the hardest just trying to create some of the things that needed to happen on the back end.

Implementation was too easy!

Commentaires : Tom was our implementation specialist and he was awesome to work with, made every step of the way extremely easy and we wrapped this up very quick.

Avantages :

I have been using Lever for years and I wanted my new company to start using it instead of Greenhouse. The functionality is easier to use and it makes the day to day flow effortlessly with our TA team.

Inconvénients :

There are some features it is lacking that I hope they release very soon, it would make our lives a lot easier

If you're looking for a new ATS, look at Lever!

Commentaires : We recently adopted Lever as our new ATS. At the beginning of our ATS search, we went through several demos with other systems, but Lever was the obvious choice for us right from the beginning.
Not only did the system offer everything we needed from a new ATS, the customer service at Lever was top notch. [sensitive content hidden]
was our Implementation Specialist. In my 14-15+ years, I can hands-down say that I have never received such exceptional customer service and support like I did with [sensitive content hidden]. not only is a Lever subject matter expert, but he is passionate about what he does and it shines through in every conversation. His response time is unmatched. I cannot say enough great things about Lever, and more specifically [sensitive content hidden]
. Thanks for such a great product, with great support! I highly recommend Lever to anyone looking for a new ASTS.

Avantages :

Everything about Lever is great. We love the user interface and user experience.

Inconvénients :

I don't think there is anything specific things I can point to.

Finally.... an ATS built for the active sourcing recruiter!

Commentaires : Amazing!
Friendly and knowledgeable support team. Great product. They really get it!

Avantages :

I always said I would build the perfect ATS someday as every system seems to be lacking something. Then I found Lever - it's like they read my mind every step of the way! What do I like? Ease of use - built from the perspective of a recruiter Fantastic implementation support (Mary is AMAZING and she knows her stuff!!!) Excellent and prompt customer service/support

Inconvénients :

Nothing When I have felt something was missing, I submitted to request and was either shown how to do it or was told it is currently being worked on. very progressive and growing system.

[sensitive content hidden] is the best!!!

Commentaires : Echoing what I shared above - Working with [sensitive content hidden]
was amazing - he is extremely thorough, responsive, and made this a seamless process for us. We couldn't have gotten through the implementation without him!

Avantages :

Working with [sensitive content hidden] - he is extremely thorough, responsive, and made this a seamless process for us. We couldn't have gotten through the implementation without him!

Inconvénients :

Nothing so far - really enjoying the product

Great implementation!

Commentaires : I want to mention our WONDERFUL Implementation Manager, [sensitive content hidden] has been so helpful during the implementation process and we are so thankful for all his support.

Avantages :

Ease of implementation, reporting functionality, general UI of platform.

Inconvénients :

Nothing really - it's been a great product to use so far

Lever Review

Avantages :

User-friendly and very cost-efficient, good visual insights.

Inconvénients :

Only con is some of the user access settings.

Does the job on the budget. If you have $ go with a more expensive one.

Commentaires : Overall 4/5. There are things that I would change but as I said it does the job. At the end of the day, it is all a question of your usage, your team, the scale of the business, and ofc your budget. Lever is a great solution if you have a small team under 10 recruiters, company size under 1k, and a small budget to operate with. If you know how to run scrappy and get things done, Lever is a solid choice.

Avantages :

Simple.Intuitive. Extremely easy to onboard new recruiters and get them up to speed. All the basic functionality to run a quick process is there. Not expensive - for the price point I would say delivers a lot of value.

Inconvénients :

Not innovative. They accept feedback - but nothing gets implemented. Even simple things that should take no time. I wish they were listening to the customers who are using the product every day - we want to help and make Lever better.

Great candidate-centric ATS.

Commentaires : Overall we're really really happy with Lever. It's a huge improvement to our last ATS and will be critical in our next stage of growth. It's really a well-designed system.

Avantages :

Our company operates similarily to a recruiting agency, which means we tend to hire for the same job on an ongoing basis, as opposed to hiring one or two candidates, then closing the job. Because of this, Lever helped us understand that we need a candidate-centric ATS, as opposed to a job centric ATS. This is a critical distinction when evaluating ATS, and is why we selected Lever over other systems. The best feature is the global pipeline view that you see when you first log in. It makes understanding the pipeline really easy. And you can filter it down by job, recruiter, etc. which is also really helpful. It's really the best UI / UX of any ATS pipeline that we've seen. We also really like the tagging and automation tools. Also the tight linkedin integration is nice. Oh, and two-way email sync with gmail is a critical feature for us that not all ATS have.

Inconvénients :

The reporting can be a little hard to understand at times. It doesn't have a direct integration with indeed, zip recruiter, or other job boards, so job distribution isn't as good as our last system (workable). But we're making it work.

Easy to use, but robust ATS!

Avantages :

I love the clean user interface in Lever and how easy it is to learn how to use. I love all the the (seemingly) simple features that make a huge difference in the candidate experience (ie. easy scheduling, email templates, delayed email feature, offer letter integration, interview feedback reminders, etc). The support team is extremely helpful and responds quickly. The launchpad site with hundreds of posts on how to use the features is invaluable.

Inconvénients :

The only thing I would like is Lever to have more free job board integrations (ie. automatically posts to various job boards without me having to pay for separate posts)

Great Integration & Support

Commentaires : We are streamlining our recruiting processes and candidate management by using Lever!

Avantages :

Lever is not only easy to use, but the support we received when integrating was top notch. We were able to configure it to our company structure with multiple companies and users and it was less daunting with [sensitive content hidden], our implementation specialist alongside us the whole way!

Inconvénients :

Different amount of placeholders for Offer letter versus templates

Excellent Onboarding Experience

Commentaires : Great experience at this time.

Avantages :

As a recent customer of Lever, we've just completed the implementation phase. It's been a very smooth onboarding experience, and we have received excellent support from [sensitive content hidden]. The posting and requisition process is simple, and we appreciate that custom fields can be created to support business needs and reporting.

Inconvénients :

As a new customer, there is nothing that we dislike about Lever at this time. One product suggestion is the ability to auto-email reports created through Data Explorer.

Vast improvement in the automation of our young, growing tech company's hiring process

Avantages :

I love its seamless integration with the tools we most use--Gmail, Google Calendar, Slack, Abacus, and Docusign. It has made our entire hiring process more seamless as a result. For applicants, it provides a more professional, personalized (if templated!) experience than what our young company had previously afforded. For our People Operations department (of one) it has vastly improved our organization of resumes. Previously, I received from multiple sources (hand-delivered resumes, forwarded emails of resumes, dozens of job boards) often receiving resumes from people who were not directly involved with the hiring process. Lever has helped keep the channels of communication open between varying levels of involvement, equipping team members to track at the distance that makes the most sense for them. Furthermore, it has renewed energy throughout the company regarding our democratic hiring process. It is helpful that all team members can refer candidates more easily to the wider team, and that they can see all of their feedback forms/interviews in once place. The Slack reminders regarding feedback prove helpful since so much of our work is carried out via Slack. I also very much enjoyed the implementation process with Phil. He made clear that there is no dumb question. He was consistently friendly, and empathetic when there were obstacles in the implementation. He had a great way of allowing me to train by doing instead of training by sight.

Inconvénients :

I look forward to the tool having more options in terms of auto-text/mail-merge. For example, it would be great if email templates had some options for dates and times. I also wish that it were possible to add multiple locations to a particular posting. I created a location called "Multiple Locations," but it'd be nice to have more specific cities listed. Perhaps I'm missing something though and this is an option. I'm still very young in my use of this tool. I also wish that the workflow process could be manipulated by super admins. If ever we need to make an edit to the workflows, we will need to contact Lever's support team. I have no doubt they will be responsive. I simply wish we were empowered to customize this ourselves as needs change. It'd be great if each department could customize their own flow for their different hiring processes. Also, the cost was nearly prohibitive for our small company. I was glad that the team worked with us on this. I trust that if we can expand its use across departments (instead of the initially approved Client Success team), the company will see its full value. Right now it's a bit costly for our 1-person People Ops 'team' in its primary focus on Client Success hires. I think to get full use out of this platform, we would need a full-time recruiter--possibly using the Teamable and LinkedIn Recruiter integrations that Lever affords.

RLL = Recruiters Love Lever

Avantages :

Lever is a very intuitive product, and takes the recruiting efforts of any organization to the next level. The interface is extremely user friendly, and helps streamline candidate experience. Their Customer Success team is amazing, and they are always willing to go above and beyond for their clients. I first came across Lever when I was leading recruiting efforts at a startup called Bluecore. I was all but settled on selecting Greenhouse as our ATS, not because I thought it was better than Lever, but simply because Greenhouse was the ATS that I heard the most buzz about. Before pulling the trigger, though, I decided it would be a good idea to see what else was out there, and at least take a look at another option or two. I reached out to my Recruiter network, and my buddy at Foursquare mentioned to me that they were using Lever, and that he really liked it. I set up a demo, and the rest is history. Lever knocked the demo out of the park, and I have had an amazing relationship with the company since. When I eventually left Bluecore to become the Director of Talent at Docurated, I made sure during the interview process that I would be able to bring Lever with me. The product is continuously improving, and I look forward to being a part of the ride.

Inconvénients :

I don't really have anything negative to say about Lever, as I am a big proponent of all of it's functionalities. If I had to pick something, I would suggest that Lever start working with more job posting sites to enhance it's capabilities on the frontend. Blasting out job postings to Indeed and other top job sites, besides for just Glassdoor and LinkedIn (I think you can only do this if you purchase job posting slots from these sites), would be awesome. Right now I am using Built In NYC in additional to Lever to ensure I get the most bang for my buck in regards to driving inbound candidate flow.

Smooth, easy, and frustration free

Commentaires : I used Lever for years at RedOwl (but was not involved in the implementation) and implemented it here at Cybrary. It has had an immediate positive impact. I have recommended it to friends in the past from a user's perspective and now that I've gone through deploying/implementing it, I only feel that much stronger and more positive about your product and recommending it.

Avantages :

Having the implementation plan and scheduled checkins with cust support has helped a lot in getting me to focus on the right things at the right time. Lever does a great job at striking the balance between "highly configurable" and ready to use out of the box: most of what we need is pre-configured properly (making deployment easy) and the fact that most things are configurable/customizable is great (making it easier to tweak those things where we need to deviate from "norm"). Cust support rep was great and answered many questions that went beyond Lever features/functions/configurations. I enjoyed working with him and he was very helpful -- as the VP of Engineering, "HR" isn't exactly my wheelhouse. He took into account our specific needs and suggested best practices that took into account other considerations (e.g. legal).

Inconvénients :

As you are aware, it would be great if EasyBook was more of a global feature. It would be great if a coworker could use the links and email templates I configured. Also I wish schedules could be modified by the people being scheduled rather than just by the owner of the link. Finally, consider treating "Tentative" or "Maybe" as Accepted/Busy on calendars (or making that more configurable); there have been a couple of race conditions on scheduling phone screens: Developer is invited to a planning meeting but has not yet accepted and then gets booked for a conflicting phone screen. Archive reasons should have long descriptions/reminder text/instructions in the app. For example, we "stole" Lever's "Wrong Motivations" archive reason but I'm sure that folks are not clear on what that means and when to use it. It would be great to have reminders/instructions in-app to help folks pick the best one.

Super Smooth Lever Implementation

Avantages :

[sensitive content hidden] provided THE BEST implementation experience. Migrating over to Lever came at a time when there was not a lot of time to devote to implementation projects, but he made the work feel managable, possible, and always a team effort. The layout of the implementation was always concise and clear, with all questions always answered with confidence and context. He was also always a joy to speak to and I always looked forward to the meetings. I couldn't recommend him enough.

Inconvénients :

If I had to nit pick, it would be the inability to customize interview buckets for each role.

Easy to Deploy

Commentaires : I've had a good experience with Lever for multiple years, at my last and current company. Once you know how to manipulate items in the system.

Avantages :

Lever is easy to implement and get off the ground. The implementation only took a week or so starting with no ATS to begin with. Operates like a salesforce esq platform, sales and marketing typically find it easier to use than other teams.

Inconvénients :

Data and reporting has been up and down. They updated reporting recently and I've had some issues with it, hoping they rework it in the future.

Incredibly easy to use with a top notch team to support it!

Commentaires : Overall, this is a great software that continues to release new things - both big & small - to improve the workflows for its users! The team is dedicated to improving recruiting & company culture. At the very least, subscribe to their emails for some thoughtful content!

Avantages :

-First off, the sales & implementation teams are fantastic. I had a great experience during the sales process (which is why I chose them over Greenhouse) & Customer support representative from implementation (customer success) has continued to be a trusted partner even post-onboarding. -It's relatively easy to set up & manage ongoing updates. I pretty much built the entire thing when we switched from Jazz. While I have an implementation background, I'm no engineer, so kudos for making it easy to manage. -Hiring managers love it - esp. product & engineering! -The email templates are a life-changer. -The sync with Google calendar for rooms & availability is also a life-changer.

Inconvénients :

While overall, it's a fantastic product, there are a few very nitpicky items I'd love to see modified down the road: -More customization for job posts; there are a couple standard fields you can't change. -Ability to sort applicants by certain criteria, i.e. if they included a cover letter or link to portfolio. -Permission levels with more "pick & choose" customization. -Changing interview times, teams, and feedback forms could be easier. -Option to save commonly used filters -- for a super admin with access to all reqs, it can be a tad overwhelming, but I've hacked a good process with bookmarks!

Cost-effective ATS for small to mid-stage companies - Lever

Avantages :

Simple and effective, cost is affordable for growing organizations, and the way they price it based on employee count and not on a per-seat basis.

Inconvénients :

Reporting can be better, LinkedIn integration is a work in progress.

Simple to use, candidate centric, great nuture product. Reporting needs work

Commentaires : We selected our ATS primarily on User Experience and Cost. We shortlisted Greenhouse and SmartRecruiters and went with Lever.
This is a candidate centric system, focused on user experience. Having used a number of large tier 1 systems which are clunky, unable to integrate with third parties (or make it difficult), it has taken some getting used to but I LOVE IT.

Avantages :

Lever is so easy to use. Our hiring managers jumped straight in with little to no training and are engaged in the recruitment process. Lever Nuture has allowed me to increase reach out email response rates by at least 50%. The ability to personalise and automate emails is a time saver and provides for an awesome candidate experience. Customer Service is excellent, responsive and sets realistic expectations. From a recruiters perspective it is easy to move through the platform, screens aren't cluttered, minimal clicks and loads of integrations with other API's. Very patient team. We've had a few changes in the team and Lever Support and Customer Success has been extremely helpful in reptition of training in short time frames.

Inconvénients :

We're based in Australia and unfortunately by the time a ticket is responded to it is a day later. If the response is not clear or not what we were looking for, then we wait for another day. Reporting is challenging due to the seperation of Requisition Reports (Lever Intelligence) and Job Postings. Manager dashboards do not provide the transparency required (based on what our business wants to see). Should have customisable dashboards. We have a decentralised model where Head of Engineering for example can't see Engineering roles as they directly report into a Product Team. It's not easy to customise, and quite difficult to understand.

Very good to find and manage candidate and the stage

Commentaires : Generally, it's very good

Avantages :

I really like that I can search the candidates very easily and change the stage.

Inconvénients :

- We probably can improve more language support like resume titles or secondary application submission. - Can I see that the NPS has been sent to each managers and candidate? I would like to remind them to sumbit but as I don't know when they get exactly, I have less possibility to track.- Also I wish I could see the candidates by requisition as well(not just merely with postings). - I do hope that I can have some filter options in the requisition section like hiring managers, dates, titles etc. - How the requisition update date is defined? seems any interaction is regarded as update so I do not know how to track exactly.

Lever is a great ATS - functional and great value for money

Commentaires : [sensitive content hidden] was an amazing implementation specialist and project manager, he made sure that everything was smooth and answered all of my questions. It's been a really positive and enjoyable experience.

Avantages :

I like Lever's scheduling tool the most. I also like the home page interviews, approval requests and feedback dashboards.

Inconvénients :

I wish that we could buffer time slots between calls and limit how many calls can be scheduled in the easy-book link per day.