Taking employee experience to the next level

Publié le 08/10/2018
Carsten L.
Head of Digital Projects / Corp. Comms
Pétrole et énergies, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Viessmann runs its entire internal comms network over the Staffbase platform. We have abolished all printed forms of communications, newsletter and employee magazine. Thanks to the marvelous support from the Staffbase team, we are that 92% of our German employees use the platform on a weekly basis. In the future, we will scale this to additionally target customers and job candidates.

Avantages: Staffbase helps companies to boost employee experience across the entire workforce. Consistently integrating the needs on white- and bluecollar workers, the platform differs widely from convoluted Social Intranet solution. With a bundle of off-the-shelf plugins and integration, Staffbase easily covers 90 percent of communication requirements and, at the time, serves as portal for collaboration and exchange. Above all, the people at Staffbase really know internal comms inside out – it's an integrated approach, not just SaaS.

Inconvénients: Staffbase is way ahead of its competitors in terms of usability, customer support and features. The only thing that is missing is a Confluence integration – with Atlassian only offering a stripped down app for general usage, this will be an important bridge to cover in the next months.

Useful and intuitive tool for internal communications

Publié le 08/10/2018
Carolin W.
Manager Corporate Communications
Automobile, 5 001-10 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Working with the Staffbase system has changed our internal communications completely. Finally, we reach everyone - if they work in front of a computer or in a garage without constant connection to our company network. By now, our main focus in internal communications lies on the employee app. Our employees respond really well to the system. They now have a place where they can gather current information quickly. And it is also a plattform for quick feedback and interaction. Additionally, the Staffbase team is very open to feedback and takes on requests for further development.

Avantages: Our users get along with the system really well. The navigation throughout the content is rather intuitive. The Staffbase system has many great features, that you can adopt just the way they are. Also, it's rather simple to find a "work-around" to achieve the results you would like to reach, if the appropriate feature isn't there already. Also, the administrational system is really easy to work with. Most features are very intuitive to handle and you don't need to be an IT-expert.

Inconvénients: The tools for user behavior analysis are rather simple and don't provide much information about long-term user activity. But, I have high hopes for future developments. Few features can only be set up by Staffbase. I would like to have more flexibility in changing particular applications myself.

It's been easy to use from the get-go with fully-engaged support all along the way.

Publié le 25/07/2018
Dan L.
Marketing Coordinator
Hôtellerie, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It has enhanced our ability to communicate directly with our employees - something we have struggled with over the years as most of our employees work in different units and at non-desk positions.

Avantages: It is easy for both our end users to use and for our backend admins. We didn't want to overwhelm our employees with a clunky system. Staffbase has provided a clean space with the flexibility to make it what we want. Their support along the way has been especially helpful too.

Inconvénients: We have a small list of "wishes" for the app - meaning we wish it could do this or that. Just little tweaks to make it more adaptable to our business and purpose. However, Staffbase has been continually adaptable to new ideas and suggestions and we have seen our requests come to fruition through new updates . They listen - which helps.

Nice app with useful features

Publié le 22/10/2018
Maja Z.
Head of Organisation
Équipement et fournitures de bureau, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We were looking for a new way for our intranet, a channel into the company.
The communication within our organisation had to become fast, clear and comfortable.
Many different sources of information needed to be combined in one medium.
With this app we have managed this very well in a short time.
The contributions and articles are read within a few hours by at least half of all colleagues, which means very good accessibility.
The app's functions allow you to distribute articles according to the company hierarchy.

Avantages: easy handling
self-explanatory
many different useful plugins
rapid implementation

Inconvénients: Chat plugin should become more functional
market-leading apps should serve as a benchmark here

Great tool for internal communication

Publié le 15/10/2018
Utilisateur vérifié
Junior Project Manager Internal Corporate Communications
Fabrication électrique/électronique, 10 001+ employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: The application is really easy to use - for administrators as well as for employees. There are a lot of features that could be implemented - and the range of features is continuously increasing.

Inconvénients: There are some small things that could be improved, for example when somebody forgot his password - people get not informed when they entered wrong data, so they wait for the mail to reset their password but they never receive it. It would be better if the system could tell them that they have maybe entered a wrong (or for the system unknown) mail address.

Staffbase as employee communication tool at Automotive production site

Publié le 08/10/2018
Stijn S.
Digital Officer
Automobile, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: It's quick and easy to launch. The use for both end-user and administrator is intuitive.
Available for iOS and Android.

Inconvénients: The software is becoming the most important entry point for communication with employees.
Linking other use cases and systems (like personal pay-roll report for example) would be a logical next step, however since the app is hosted in the Cloud there are some security concerns to further integrate the app in our application landscape.

Easy to use and administer!

Publié le 25/07/2018
Utilisateur vérifié
Human Resources Director
Construction, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Our employees are more connected now than they have ever been. The employee directory, news feed, jobsite webcams and resources make their jobs easier and more rewarding.

Avantages: Administration is very manageable to my busy schedule. Posting news and resources for employees can be done in a matter of minutes. Love the push notification function of the App. The employee directory is our most utilized function.

Inconvénients: As the administrator, I wish I could have access to profiles in order to manually change items such as titles and job location. I do not want to have to do entire CSV import for just one person.

Best internal comms tool ever

Publié le 15/10/2018
Markus R.
Leiter Marketing
Logistique et chaîne d'approvisionnement, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have 80% non-deskworker and 20% desk worker. So our challenge was to get in dialogue with all employees. And we are! Furthermore we had an important and new channel to inform about actuall themes like reducing the accidents. And we have done it! -15% than last year!

Avantages: Everything is easy to handle, for admins and also for users.

Inconvénients: There is nothing in my mind ;) maybe a live-streaming tool would be great.

How to improve internal communication and make employees happy

Publié le 15/10/2018
Anna V.
Digital Project Manager
Vente au détail, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Staffbase is easy to use and easy to administer. Our Employees are happy about this improvement and had no difficulty in learning how to use it. Customer Support is great - they help immediately and our key account manager alyways listens to us.

Inconvénients: As one of the many customers we have only small power to influence future improvements on Features. However they always try to find work-arounds.

Great, when it's good and yet simple

Publié le 09/10/2018
Barbara M.
Personal Assistant to the Managing director
Équipement et fournitures de bureau, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Simple and self-explanatory application. Very extensive construction kit with many possibilities. Quick and helpful Support.

Inconvénients: More flexibility in the structure of article selection within a channel would be great.