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En savoir plus sur Jumbula

Jumbula : une plateforme complète pour gérer les inscriptions en ligne, les cours et les colonies de vacances, ainsi que pour s'impliquer dans le marketing en ligne.

En savoir plus sur Jumbula

Avantages :

It was very easy to integrate Jumbula into our website so customers could register for events.

Inconvénients :

Some users complained about the registration process when trying to go to the webpage on their phones so I don't think the website is mobile responsive.

Jumbula - Notes

Note moyenne

Facilité d'utilisation
4,4
Service client
4,5
Fonctionnalités
4,3
Rapport qualité-prix
4,8

Probabilité de recommander le produit

8,7/10

Jumbula a reçu une note globale de 4,5 étoiles sur 5 d'après 92 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (92)

Andres
Andres
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Use for after school language program

5,0 il y a 5 ans

Commentaires : This application was transformative for us and took us from old school to new school in just a few months. We like having our registration held centrally and being able to export it in many different ways. Now that we have a nice setup, next year the effort to setup our new school year registrations will be one forth the effort.

Avantages :

The application is more robust than I had imagined going in. We use the customized registration forms and an integrated webpage that sits within our corporate site for each of our 40 schools and 100 classes. This seamless workflow has worked really well to register around 800 participants. Integrating Stripe for payments was easy. We use templates for our automatic confirmations and manual confirmations. Adding staff and giving them a view to our rosters through the mobile app is much better than our previous manual paper system. The registration period is full of non standard issues with families. And to make up for that, we are able to edit a registrants content or add a new registrant manually. I took my time setting up our system over the course of 2 months but you will need a solid month to do it right. Along the way, the support staff has been very responsive and has made enhancements to their software in places where I found issues. I am happy with our purchase so far as I found that I was glued to the dashboard where I could view our realtime registration status through our critical registration period.

Inconvénients :

1. There is some quirkiness with the menu clicks that expand or collapse views. 2. The mobile app is new and the data flow from the back end to the mobile app is not robust yet. It needs another release to fully remove our reliance on paper rosters. 3. Some users complained about the registration process when trying to go to the webpage on their phones so I don't think the website is mobile responsive.

Megan
Co-owner (É.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Worth the switch!

4,0 il y a 9 mois

Commentaires : We went from accepting payments with our old software to now being able to completely manage classes with Jumbula. It's saving us time and money. Our old software provider used a payment processor that was outrageously expensive. Jumbula is much more affordable, and it's making our lives easier. Support can sometimes be a little slow if you can't find the answer in the knowledge base, and we do have to use some workarounds for features that we're missing, but it's all so much better than our previous software that we really can't complain!

Avantages :

We switched from a software that allowed us to take payments but had no class management features. Jumbula has been a great upgrade to help us manage classes and students, assign teachers, communicate with students, move students to other classes, etc. Overall it's a great management tool, and allows us to keep our programs affordable by offering payment pans to customers.

Inconvénients :

We're missing a handful of features from our previous software, but we've been able to use workarounds for everything, and Jumbula has been VERY great about working with us to prioritize some of the features we need for upcoming releases. We're missing stand alone invoicing, and don't have a great solution for selling our private class packages. We're also struggling a little bit with integration to our website. But we know all of these features are undergoing improvement, and are part of the roadmap, so we're excited!

Melissa
Director (Canada)
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review on Jumbula

4,0 il y a 2 semaines Nouveau

Avantages :

easy to use, very use friendly. A lot of customizable options!

Inconvénients :

The taxes and invoices are not always consistent, causes team to have to manually do calculations (not too often but it happens, especially when using family credit)

Réponse de l'équipe de Jumbula

la semaine dernière

Thank you for your feedback! We're glad you find Jumbula easy to use and appreciate that you leverage its customizable options. We understand the importance of consistency with taxes and invoices and are working to improve this issue. Your input is valuable to us, and we're committed to providing a seamless experience. If you have any further questions or concerns, please reach out to our support team. Thank you for choosing Jumbula!

Elizabeth
Director (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Have potential, but not for prime time if you need more customization, and robust reporting.

2,0 il y a 2 ans

Commentaires : cannot do proper embedded link so that the url stays under my institution's name. I stopped using it after 6-9 months.

Avantages :

Support tries to improve, but too slow to have anything happen. Probably because of limited # developer(s). Have potential, and need time to grow. BUT, Jumbula cannot do incorporate proper embed link / iframe as promised right at the sales. I was promised to have that iframe/embed link incorporated, but they never delivered. Since the reporting system is very limited anyway, I stopped using it after 6-9 months. Currently, I use SmartRec by Amilia - FAR more robust and well-thought out. OK.. it costs more than Jumbula; but it is definitely worth it.

Inconvénients :

limited customization. Reporting is limited.

Réponse de l'équipe de Jumbula

il y a 9 mois

Thank you for sharing your comments with us. We apologize for any inconvenience caused by the missing embedded link or iframe feature. We understand the importance of having registration pages under your institution's domain name, and we regret not fulfilling our promise immediately. We appreciate your feedback on limited customization and reporting capabilities, and we are continuously working to improve these features. Although our system aims to be user-friendly, we acknowledge that it may not meet everyone's unique requirements. We're glad to hear that you have found a system that better suits your needs. Your feedback will be used to enhance our services in the future. Please feel free to reach out to us if you have any further questions or concerns. We're here to assist you.

Tina
Operations Manager (É.-U.)
E-learning, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Flexible and Customizable

5,0 il y a 3 ans

Commentaires : Great! They were always prompt in answering email and phone calls. Our onboarding specialist, Ignacio, is very approachable and makes asking questions, training our staff or trouble shooting easy. The platform is easy to use, and there are lots of tutorial videos and articles to guide you through learning their system.

Avantages :

This software had the properties we needed to sell our program the way we wanted to. We have multiple registration periods a year, and we are able to sell our classes and future classes at the same time - while offering additional merchandise at the time of purchase.

Inconvénients :

We wanted to be able to create reports in a more customizable way than is currently available. However, the Jumbula team is very open to suggestions on how they can make their product even better. We felt very heard and are sure that their ongoing enhancements will work out any issues we are currently having.

Mona
Executive Director (É.-U.)
Gestion de l'enseignement, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Newly Transitioned

5,0 il y a 3 ans

Commentaires : We switched to Jumbula because we had outgrown the features of our previous platform. Obviously, Jumbula is more complex in order to provide many more features. I was able to test much of the system with the 7 day trial before deciding to switch. This was extremely helpful. In addition, the support staff has been amazingly responsive over my first two weeks of transitioning and getting set up.

Avantages :

Jumbula offers many more features than we had with our previous registration platform. We have only just transitioned but already parents are thrilled with the new ways to view and filter class listings especially the calendar view and managing of overlapping classes. We are looking forward to the mobile app for teacher (not used yet) and the customizable reporting. I love that family credits can be entered and families can choose when/how to use these. The family accounting and invoicing is much improved over our previous platform. The emailing features will allow us to email from the platform rather than exporting to mail chimp.

Inconvénients :

The login and security features make navigation a bit challenging. Users with multiple roles must use different emails and logging in and out has created most of our challenges so far. Also, finding the home site landing page is difficult when logged in.

Marc
Owner (É.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Saves Time, Money, and Headaches

5,0 il y a 8 mois

Avantages :

The payment processing fees are saving us thousands of dollars each year. The ease of use and especially the integration with our website is saving us hundreds of hours each year. We are so thrilled we made the switch!

Inconvénients :

There are minor inconveniences around a handful of features, but we've easily been able to work around any limitations. The Jumbula team always listens to feedback and makes ongoing improvements.

Réponse de l'équipe de Jumbula

il y a 8 mois

We are happy that our website widget was easy to use and that our class management software is working well and helping you save time.

Karina
President/Owner (É.-U.)
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

I love the Jumbula team

5,0 il y a 4 ans

Commentaires : When I first contracted with this company, I was focus on a couple of particular solutions in a cost efficient way. As things progressed, we ended up solving a lot more at no additional cost. Just it was there. I have a second business and I had no doubt to jump once more and use the same system for that other business as well.

Avantages :

I appreciated the support during the training and setting up process, but the best has been the positive feedback we’ve received from parents regarding the easiness of the registration process. When parents tell you how smooth this system (Jumbula) was compared to others around, that praise seriously confirms you made the right choice.

Inconvénients :

A few more features could be added for mailing campaigns but I know the Jumbula team is already working on it.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Enseignement primaire et secondaire, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great solution for organizations of any size!

5,0 il y a 2 ans

Commentaires : After setting up registration and having a few families register, we're really happy with Jumbula! It's made registration and invoicing for our programs really smooth.

Avantages :

We love that Jumbula streamlines our registration system, putting everything in one place. It makes it easier for us and for parents registering for our programs. Jumbula staff are incredibly responsive and even though we are just a small non-profit they helped us come up with a solution for our unique registration and payment needs that works really well!

Inconvénients :

We had a little trouble setting up a payment plan with convenience fees that apply to the installments, but staff were really helpful and found us a workaround!

Laura
Director of Special Programs (É.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great all purpose product with loads of features

5,0 il y a 9 mois

Commentaires : It has been a really great onboarding experience. There are loads of tutorials and articles on how to complete tasks.

Avantages :

I love the easy site design and customization features. Customer Service has been un-paralleled. I also appreciate that they listen to feedback and make suggestions based on that, like they really know our needs as users.

Inconvénients :

So far I am enjoying the user interface and finding it to be really intuitive.

Justin
Program Coordinator (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Lots of promise

4,0 il y a 7 ans

Commentaires : Jumbula has a lot of promise as a registration software. It conveniently consolidates your registration, payment, and scheduling needs into one package. Using Jumbula is mostly intuitive - it should be noted that there isn't a full-on user manual, just a handful of tutorial videos, but it's usually quite simple to figure out what's going on by yourself or with help from someone experienced with the program. The flexibility this software allows is impressive, and it is easily molded to your organization's needs. It is easy to set up classes, schedules, and fees, and once you're done with a season, you can easily copy that information into an identical later season. Setting up payments with PayPal and/or Stripe adds a level of convenience for both you and your registrants. You can easily schedule installment reminders and re-send them at any time for overdue accounts. The dashboard provides a neat snapshot of some important numbers like total registrants and the revenue of your programs. Customer Service is impeccable - the staff is always fast, friendly, and helpful whatever your needs. Considering that some pieces are a work in progress - navigation can be counterintuitive, and searches don't exactly work the way you expect them to every time - the folks at Jumbula are very open and receptive to design feedback to create a better product. User feedback is important to them, so feel free to offer constructive comments on the product's design, use, or useful features. Jumbula is already quite powerful at its current price point and is set to improve greatly.

Avantages :

-A convenient one-stop shop for all of your registration needs -Paypal and Stripe integration -Easy to use -Excellent customer service -Lots of impact for its price point

Inconvénients :

-No user manual or FAQs; only a handful of tutorial videos available -Counterintuitive navigation -Search function works inconsistently -Some pieces feel like they're still in a beta phase

Sunje
Director (É.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great registration software

4,0 il y a 5 ans

Commentaires : Well functioning registration software for a reasonable price.

Avantages :

Jumbula has reduced the amount of time we spend on our after-school yoga program registration dramatically. It offers many useful features from roster creation to email campaigns, an app for instructors to access rosters and sign students in and out, financial reports, a program calendar, and much more. The registration process is easy for parents. Most of our families sign up repeatedly — once they create an account, they don't have to enter all their information again, saving them time as well. Jumbula's customer support is outstanding, responding quickly to any questions or concerns. We also appreciate that the developers are very receptive to customer feedback and continue to improve the software, adding new features on a regular basis.

Inconvénients :

Even though the software is designed well and relatively easy to figure out on your own, a few more tutorials would be helpful. We would also like to see a store feature, and we were told that it is in the works. There is a way to add products in the current version, but it is very limited and does not include any drop-down menus, or features like sales tax, shipping, etc.

Regan
Admin (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Jumbula - highly recommended

5,0 il y a 3 ans

Commentaires : Responsive, helpful, and open to suggestions!

Avantages :

This software works great but an even bigger benefit is the support from Jumbula. It's got a few quirks but it's overall easy to use. The folks at Jumbula are amazing to work with.

Inconvénients :

There are some limitations if you truly want to integrate the service into a custom built website and we have found a workaround to do so, but keep this in mind. It's a great turn-key solution for the price and for a smaller organization looking for enrollment software. At the moment, we are making due with an iFrame provided by Jumbula but someday we hope they can get the Wordpress widget or some other more customizable solution up and running so we can better incorporate into our website.

Marcia
Owner (É.-U.)
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Outstanding Platform & Partner

5,0 il y a 7 ans

Commentaires : Jumbula has provided an outstanding, customized solution for our registration and information management needs. They have been an invaluable, responsive partner throughout the design, development and deployment of our system. Their multi-layer software enables organizations of all sizes and with diverse needs to find exactly the right fit for their business. The Jumbula staff are undeniably responsive to and genuinely interested in our feedback and requests. We highly recommend them.

Avantages :

Flexibility to customize to meet our specific needs.

Inconvénients :

Not immediately user-intuitive, but the capabilities it provides require a small learning curve on the part of the user.

Liz
É.-U.
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Best classroom registration software!

5,0 il y a 8 ans

Commentaires : We transitioned to Jumbula this past June after two unsuccessful attempts at customizing our own software. We were looking for an out-of-the-box solution for our families to register for classes and Jumbula was it!

Avantages :

Jumbula is easy to use on both the front and back ends. Their customer support is personalized and quick to answer questions and make adjustments. Our families have responded very well to the system - it is extremely intuitive and easy to use. We have received very few calls with questions about how to enroll. It meets our program management and accounting needs and they have been very generous in creating several customized reports and functions for us! Also, you can't beat the price.

Inconvénients :

Donations are treated the same as any other product and therefore there is no automated tax deductible letter. This said, they are EXTREMELY responsive to customer needs so I wouldn't be surprised if this is included in a release down the road.

Aaron
Owner/Director (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Jumbula Rocks!

5,0 il y a 8 ans

Commentaires : In the past, trying to manage registration for our classes and camps was a headache. As our programs grew, we worried roster management would take too much time. With Jumbula, creating forms, managing payments and running reports is a breeze. Jumbula has been a game changer for us!

Avantages :

My business has several different types of programs, from clinics to multi-day camps, Jumbula's software covers the whole spectrum.

Inconvénients :

The side bar scrolling down. They also don't have a contact integration for Mailchimp or Constant Contact. Although I wouldn't be surprised if that's on its way!

David
President (É.-U.)
Sports, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Product

5,0 il y a 5 ans

Commentaires : Great product that allowed us to manage multiple remote location programs where the local school staff can take attendance and manage a large district wide program for over 1600 students in over 100 schools.

Avantages :

I really like the ease of use of the product and the company's willingness to update its product to serve our needs. Most of my requests to have something changed with the program was done in less than a month.

Inconvénients :

Minor glitches, but it has never hindered what we are doing.

Nicole
Clubs Organizer (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Jumbula: A Great Solution for Afterschool Clubs in a Public School

5,0 il y a 3 ans

Commentaires : Jumbula has transformed our registration process by making it easier to track participants and payments. I highly recommend it!

Avantages :

Jumbula is easy to use and inexpensive compared with other programs. It makes registration for our afterschool clubs a breeze. The staff has always been super helpful answering any questions that I have had.

Inconvénients :

There is a slight learning curve to using the software, but the online support and tutorials are super helpful!

Miles
Office Manager (É.-U.)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Good so far

5,0 il y a 2 ans

Commentaires : Good. Over all UX is friendly, and customer service emails get answered quickly.

Avantages :

Registration day, I didn't have to manage over 100 phone calls.

Inconvénients :

It took a while to set up. I think next year will be easier.

Alex
Director, Owner (Canada)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Just what we needed!

4,0 il y a 3 ans

Avantages :

A perfect way to consolidate all of our outdated paperwork and streamline our registration process.

Inconvénients :

There are some areas for functionality that could be tweaked to make the overall user experience better but overall, nothing that would deter me from using this program in the future.

Kris
Director of Education & Development (É.-U.)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Jumbula Software

4,0 il y a 5 ans

Commentaires : Easy way to do registrations. Monthly calendar is a huge help and add-on!

Avantages :

Very easy to set schedules, great follow up emails with attached documents

Inconvénients :

campaign usage could be altered, can not group my campaigns when they are outdated, can't re-send

Artem
Co-Founder (É.-U.)
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

This is it!

5,0 il y a 7 ans

Avantages :

Jumbula is extremely efficient software that helps us to properly operate our company. Their support team is very responsive and helpful you are guaranteed to receive an answer with a solution to your question within two hours or so. Moreover, they are open to ideas on how to improve the software and try their best to develop the project. Their price is moderate too! Great value!

Inconvénients :

More reporting tools could help. We have multiple locations and cannot run one report that would contain data from all locations.

Jennifer
Committee Chair for ACE (É.-U.)
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Sequoia ACE

3,0 il y a 7 ans

Commentaires : It's become a better product over the last year with added features to build.
It would be helpful to have the parents information be optional for single parents to only complete information once and second parent information be optional to complete.
Otherwise satisfied with the use of product.

Avantages :

Ease of use once you are familiar with product

Inconvénients :

The response time from support could be faster and available on weekends

Réponse de l'équipe de Jumbula

il y a 9 mois

Thanks for the feedback! We appreciate your positive comments on the product's improvements. We apologize for any delays in support response time and will work to improve it, including exploring weekend availability. Your suggestion for optional parent information will be considered. If you have any more suggestions or need assistance, feel free to reach out.

Diane
Administration (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Jumbula for your camp registration management is a great option!

5,0 il y a 2 ans

Avantages :

The product is pretty user friendly and intuitive for setting up.

Inconvénients :

Where I see improvement is customer service timeliness. Everyone is super friendly and helpful when we do finally hear back, it just takes awhile. Sometimes it's a few days to hear back or schedule a tech call.

Abel
Chess Director, Mechanics' Institute (É.-U.)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Ease of use and excellent support

5,0 il y a 5 ans

Avantages :

I really liked how easy it was set up new programs, and the software already has preset fields that make creating an event very easy.

Inconvénients :

Though there were some things I did not understand, the customer service and support is excellent and helped me resolve any issues.