Avis clients sur Seismic

Seismic for Sales

Avantages :

Seismic offers an unparalleled mobile experience, content engagement analytics and information security

Inconvénients :

Currently there is no way to measure mobile app downloads across their user base. The mobile app is one of our favorite features of Seismic. Our company has field reps across the globe who are going into customer locations for meetings and presentations. The functionality of mobile aligns perfectly with the daily life of our sellers and we want to use mobile as a "beachhead" to drive higher adoption of Seismic. The problem is that we have no way of knowing today who has downloaded the app and who has not. Therefore, we cannot hold our sellers accountable for missing push notifications and cannot identify regions with low adoption. Seismic mobile is a fantastic tool, but lacks the insight necessary to drive usage.

Sales Enablement Made Easy

Commentaires : We have had an overall great experience with Seismic. We have bi-weekly calls with our customer success manager who helps us understand different features and answer any questions.

Avantages :

Seismic makes it easy for B2B Sales employees to review internal and external content for buyers, during all stages of the buying/selling process. Seismic is able to store documents, videos, create pages, and target many business units at once.

Inconvénients :

If there was one thing I could change about Seismic it would be the ability to better track usage and logins. This would make it so we could drive adoption to business units that do not use the tool.

Sales Enablement Genius

Commentaires : Amazing tool.

Avantages :

Seismic is a wonderful resource to store a vast array of sales enablement. It makes searching and storing documents easy. It has enabled my company to learn more.

Inconvénients :

I wish the search feature picked up on more key words so that you could refine the results better.

Friendly, Helpful Staff; Ultimately Not the Right Tool For Our Business Use Case

Commentaires : We're a small proposals team that is part of a larger sales operations team. We use Seismic to general product-specific proposals for our salespeople to present to customers as part of our larger response to customer RFPs. My understanding is that there is much more functionality available in Seismic, but all we need it for is proposal generation.

Avantages :

The Seismic staff we worked with were always friendly and helpful.

Inconvénients :

It has been very difficult for us to edit/update the LiveDoc content, and being able to do that is essential to our work. Seismic is in the process of finding a solution for us, but they haven't delivered one yet.

Great content management solution

Commentaires : Really great, we have everything we need handy for our daily work.

Avantages :

Can contain a lot of resources and documents, and have these easily and conveniently classified

Inconvénients :

Can contain so many documents that it really needs strong content managers to put the right key words and classify correctly. It can also sometimes seem very extensive in terms of content so needs to be used and used to understand how it works.

All-In-One Information, Content, and Knowledge Base

Commentaires : Seismic is like the Swiss Army Knife of LCMS tools for sales enablement. We are getting information distributed to as many people as possible as efficiently as possible, with control over who can see what. The LiveSend features make customer interactions much more straightforward while also adding helpful analytics to deals. It's effortless to find the information you need if you know that everything "lives" in Seismic.

Avantages :

Fantastic tool! Seismic's multi-layered architecture is what makes it so awesome. It manages documents and allows you to create a simple website creation to collect & present data, and has interactive features to connect with clients. As far as information centers and content management tools go, you can't do much better than Seismic. Some enterprises may be able to run all their systems on the Seismic platform alone. I strongly recommend Seismic to any sales enablement organization.

Inconvénients :

I only have minor quibbles: The Micro-App functionality is still somewhat limited, and the search engine could use a tad more fine-tuning.

Personal customer success is the difference

Commentaires : I have used Seismic at my last company and brought the platform to my current company. The customer success is the differentiation. In my experience the CSM team is kind, knowledgeable, supportive and the ultimate partners to their customers. They go above and beyond to ensure their customers are happy and successful.

Avantages :

I love Seismic! It is easy to implement, continuously update and use daily.

Inconvénients :

Some limitations on newscenter, landing page, integrations, highlight, etc. Team is open for feedback and continuously adds things to the roadmap.

Seismic allows our sales team to make more informed decisions by understanding customer behavior

Commentaires : We we're using another sales enablement tool previously, but Seismic has really been a game changer for the way our sales reps engage with our practitioners. The LiveSend and ability to utilize analytics helps us understand which content is most valuable, and what content is most engaging for our practitioners to close more sales. In turn, this visibility gives us more insight for marketing when developing our sales collateral to ensure alignment between science, marketing, and sales on product messaging. In addition, the Seismic support team has been awesome, they are readily accessible and able to handle all of our technical concerns. I'd highly recommend Seismic if you're looking to take your sales force to the next level.

Avantages :

Seismic has awesome reporting for us to see what is working or not working. I also love the LiveSend feature which enables our sales reps to have a stronger understanding of our doctor's behaviors, not to mention drives sales. The software is easy to use, and allows our marketing team to learn which product literature is most effective and impactful. This tool strengthens the alignment between sales and marketing.

Inconvénients :

We've been running into some uploading issues, and experience minor bugs here and there. Usually software updates resolve most of these, but we run into these issues periodically.

Using Seismic helped streamline our Marketing Repository

Commentaires : My experience with Seismic from start to finish has been great. When we began the process in 2017 it was a bit challenging, but with the new Content Manager and new operating system changes it is much more user friendly and very intuitive. I cannot say enough good things about it now.

Avantages :

I love Seismic! Seismic DocCenter helped us streamline our companies Marketing repository so that the whole company, many brands and levels of access could access the content that was relevant to them. I also love WorkSpace for storage and collaboration & we're beginning to innovate with all of the LiveDoc functionality.

Inconvénients :

We need more levels of access. An easy way to assign an Admin, and levels below that to help manage content.

Great Sales Enablement and CMS Platform

Commentaires : We needed the ability to incorporate a workflow process for our content creation team and personalize content at the account level without forcing users to individually re-create each sales piece.

Avantages :

We anticipate getting a lot of use out of the "LiveDoc" capabilities for our ABM efforts in the coming years. We also anticipate that Seismic will eventually replace Microsoft OneDrive entirely as our document repository and Sharepoint as our corporate intranet.

Inconvénients :

It would be nice if content could be displayed and/or shared externally. Seismic's entire pricing model is predicated on each consumer of content not specifically sent something through the system itself having a license.

Seismic for a new Outside Seller

Commentaires : Overall Seismic has allowed me to more readily consume internal facing content and share external content more effectively. It enables greater insight into how my customers interact with what I'm sharing.

Avantages :

The feature that differentiates Seismic from other internal document databases is the "LiveSend" function. You're able to track usage by time and section of documents that you send to your customers. This helps to refine and focus your sales messaging and check whether your materials are actually being used. Very helpful as an outside seller.

Inconvénients :

The search engine can sometimes be finicky and make it difficult to find what you're looking for. My internal Sales Enablement organization has been internally organizing the documents which makes it quite a bit easier.

Great tool but get help implementing the tool!

Avantages :

Generally easy to use once you get the hang of it, great community for support, ability to suggest new features, great CSM.

Inconvénients :

Google integration is not the best, lots of little quirks and glitches as they pertain to Google. (Eg. can only connect 1 google account to sync files unless you're on TeamDrive which our org is not - check your integrations with an AE before purchasing), backend is not always intuitive - get assistant with the initial setup. Search doesn't index over a certain sized file and many of our files exceed the limit making the search less effective.

The Sales Enablement Gold Standard

Commentaires : We have been using Seismic for 5+ years and have seen the platform evolve and innovate the entire time. The platform enables us to automate data updates and enable the sales team to achieve their goals. Our experience has been very positive.

Avantages :

User friendly, sleek interface that could be at home in a consumer products company. Superior customer service with attentive customer success personnel that want to help you succeed. Automation has saved us countless hours of work.

Inconvénients :

Would love it was easier to make major data changes.

Seismic Software Gets Green Light

Avantages :

The ability to conduct LiveSends of assets directly from within Seismic and not having to download and then include as an attachment in Outlook or other email product. The bonus of being able to track what a recipient views and how long they looked at the content or if they forwarded to someone else is a game changer. This gives Sales and Success a one-up on knowing what a recipient is interested in. The ability to create LiveDocs.

Inconvénients :

The product does not have the ability to house RFP questions and answers in a database format. We needed the ability for a Sales rep to pull together a quick RFP using a LiveDoc RFP Template to pick and choose what Q&A's they wanted to pull in by product. It does not accommodate. Also, having to maintain an Excel document of hundreds of Q&A's and upload weekly, is less than desirable and clunky.

We Love Seismic

Commentaires : Overall we have been able to save our sales people time by having a one stop shop for any data or assets they need. The sales force loves the mobile app because they can share information while they're in the field and on the go.

Avantages :

Easy to use and great resource for housing all sales content in one place

Inconvénients :

Difficult to customize articles because of the limited widgets available.

Game Changing Software

Commentaires : Overall experience with Seismic was great. We had an issue with adoption at the beginning and they flew two folks out to our HQ in Boston to do an onsite training session with our Sales Team and it was greatly appreciated and received. Since then we have seen adoption skyrocket.

Avantages :

Seismic has quickly become a game-changer for our sales team. The ability to see insights into what collateral is being viewed, for how long, what might be outdated or not landing well with prospects has been invaluable for our Marketing and Enablement teams in prioritizing our creation of collateral to our Sales Teams. Secondly, the ability to turn ordinary documents (i.e proposal, order form etc.) into virtual and fillable LiveDocs for our team that in-turn are trackable has been huge!

Inconvénients :

The initial lift to launch the software is large. The time to set up the software, upload documents, organize and tag collateral was time-consuming and if not done correctly can cause user adoption to below at the time of launch, which is what we initially ran into. However, Seismic was great in flying on-site to help us relaunch the software and get us in an optimal state in the backend for us to show value and ROI to our team and once the sales team was able to see all they were able to do and accomplish the initial lift was worth the overall outcome.

Seismic Review

Commentaires : I have regained far more space on my desktop. I know 75% of what I need resides on the tool so I no longer need to keep it local. Much easier to find content "on the fly" than the previous tool we used. Great experience with the tool over the past 1-2 years.

Avantages :

Ease of use. I find it very easy to navigate the tool to find the content necessary to support my customer conversations. Often I am able to navigate the tool for supporting content while on the phone.

Inconvénients :

The only improvement I could recommend would be better triaging of content when searching. For some searches I can type in desired key words knowing the title of the document I want to view and it won't be the first search option.

A great way to efficiently automate your documents

Avantages :

I love how easy it is to automate our documents. what used to take 24 hours to create now takes 5 minutes.

Inconvénients :

The icons are not intuitive and aren't very clear so sometimes it's hard to navigate pictorial menus.

Seismic Review

Avantages :

I would highly recommend this product. I have been using it for roughly a year and it has simplified approaching clients and consultants. My favorite feature would be the tracking aspect. You can send tailored documents to someone and see if they opened the email and if they did how long they viewed each page of the document. Easy way to gauge whether or not the information you are sharing is relevant.

Inconvénients :

It does seem that if you send emails out to a group of people at the same time that it has a higher likelihood of being sent straight to spam and it never gets viewed.

Seismic right fit for collaboration and outreach

Avantages :

Seismic enables our business to reach those who are most impacted by our products and give us easy access to deliver information, either when they need it through the search function, or proactively as we push or suggest information for them to review.

Inconvénients :

The SSO option was difficult to get operational but I believe we have that sorted out now.

Overall experience has been great. The product is designed to assist Sales & Mrktg as said it would

Commentaires : Since we are still building and getting ready to do our BETA testing, I would have to say the ability to collaborate effectively within the organization, using the most current and up-to-date content provided by Marketing and Sales. The main reason for purchasing Seismic was the ability to address our RFP/RFI build allowing our sales reps to pull a company branded RFP template, to speed the process up and get a generic RFP response out the door. This gets the generic questions and answers of our product features, functionality and corporate company information in the hands of our prospects putting Magento's name in the forefront of our competition. This should speed up our internal RFP process 10 fold. I can't wait to see our ROI.

Avantages :

The LiveDoc capability and the analytics are AWESOME! The ability to track content as it gets distributed to clients and prospects and allow us to align our material getting sent out is nothing short of AMAZING!

Inconvénients :

The RFP build has to be customized to fit out business requirements, due to not having a team in place to field the RFP's coming into the company. Our sales reps receive their own and work alongside our Tech Partners and Solutions Consulting to respond back to the prospects.

New Sales Representative Becoming familiar with my territory and company products using Seismic

Commentaires : My overall experience has been fantastic. I have had several customer questions come across my desk, and was able to find almost every single answer I needed in Seismic. Which prevents me from having to call other reps or company employees to find the answer. And has made my response time to customers very quick. I can say I have made sales using Seismic that I otherwise wouldn't have made if I didn't have quick access to product information. When customers call me with a question on a product i can easily access Seismic while on the phone and find an answer quickly.

Avantages :

This software is tremendous at organizing the vast amount of resources our company has to provide to reps and Doctors. Its very easy to navigate, and has been critical in getting up to speed for my accounts. My company sells thousands of products, so it would be impossible to be an expert on every one. But with Seismic I have been able to field several customer questions that I would not have otherwise been able to.

Inconvénients :

Maybe their could be a better tutorial on how to use the software, but with that said its very intuitive

Magical, once it all comes together.

Commentaires : Firmwide consistency in our branding - which is really important. It saves me hassles, it saves me time. The customization of the software is so practical and almost too good to be true. But it's TRUE!

Avantages :

I like the instant updates, firmwide. I like the interface both on the back and front end. I love the organization of the site. I love how quickly I can download data. And Seismic saves me hours per week.

Inconvénients :

I find it difficult to get training at my level - partially because what I use Seismic for is very specific. Plug ins usually break my PPT.

Great product, super easy to use!

Commentaires : I have thoroughly enjoyed Seismic as much as I possibly could have. I think it is a very resourceful tool to have, especially being in sales when I need to find information quickly that can help a prospect or customer. I think that the product has been well designed and despite a few small flaws, it is well worth the investment.

Avantages :

I think the best part of this software was the user interface. I felt that it was super easy to navigate and find exactly what I was looking for. You can tell that they put a lot of time into making sure it was user-friendly and wasn't going to be a headache or complicated to search and find specific documents.

Inconvénients :

One thing that I noticed is that the search engine wasn't very intuitive and didn't pick up simple words/phrases. I knew that what I was looking for existed, but it took me longer to go through each individual tab to find it because the search engine tool bar wasn't bringing up what I wanted. Had it been working, it would've been super easy and quick to find.

Sales Consultant

Commentaires : I like Seismic and I always talk about it on our meetings

Avantages :

I like how easily I can access it; the ease of usage and wide range of brochures I can find.

Inconvénients :

Sometimes it takes some time to load/sign on.