Avis clients sur Seismic
par Seismic4.4 / 5 36 avis Écrivez votre avis !
Publié le 10/10/2019
Seismic for Sales
Avantages: Seismic offers an unparalleled mobile experience, content engagement analytics and information security
Inconvénients: Currently there is no way to measure mobile app downloads across their user base. The mobile app is one of our favorite features of Seismic. Our company has field reps across the globe who are going into customer locations for meetings and presentations. The functionality of mobile aligns perfectly with the daily life of our sellers and we want to use mobile as a "beachhead" to drive higher adoption of Seismic. The problem is that we have no way of knowing today who has downloaded the app and who has not. Therefore, we cannot hold our sellers accountable for missing push notifications and cannot identify regions with low adoption. Seismic mobile is a fantastic tool, but lacks the insight necessary to drive usage.
Publié le 23/07/2018
Challenging, hours of manual labor, features/functionality lacked robustness.
Commentaires: The ability to place our content into a shareable and searchable portal allowing our users to retrieve data any time, any place on any device.
Avantages: The ability to create dynamic folders to pull content in from multiple sources automatically. I love the Community feature, to research discussions, product news, training videos, and post new ideas. The Analytics feature is AWESOME! The capability to LiveSend content and track when the recipient opened the content, how long spent on each page and if they forwarded the content to another recipient is priceless!
Inconvénients: The amount of issues that we have endured over the URLs not being able to be populated into Seismic until April of 2018. The RFP functionality is not a feature within Seismic, but rather a custom build. We were introduced during the decision making phase, of the RFP capabilities and what it could do for our company. Here we are just shy of a year, and we are still not using, nor will we likely use what was built as a workaround solution. It is just easier for our users to create on their laptops and share directly with their peers and house a copy within the repository.
Publié le 01/02/2019
Seismic Software Gets Green Light
Avantages: The ability to conduct LiveSends of assets directly from within Seismic and not having to download and then include as an attachment in Outlook or other email product. The bonus of being able to track what a recipient views and how long they looked at the content or if they forwarded to someone else is a game changer. This gives Sales and Success a one-up on knowing what a recipient is interested in. The ability to create LiveDocs.
Inconvénients: The product does not have the ability to house RFP questions and answers in a database format. We needed the ability for a Sales rep to pull together a quick RFP using a LiveDoc RFP Template to pick and choose what Q&A's they wanted to pull in by product. It does not accommodate. Also, having to maintain an Excel document of hundreds of Q&A's and upload weekly, is less than desirable and clunky.
Publié le 03/02/2017
Versatile and Effective Product, Outstanding Service.
Commentaires: Although we are still relatively early in our implementation (a bit less than 1 year), our small Marketing production team has already seen a marked improvement in the accuracy and overall time allotted to our primary pieces of marketing collateral. Whenever we have a question, our people at Seismic have an answer - and when they don't, they find a solution that works. We are excited for the potential the product offers us as we continue to familiarize ourselves with its capabilities and limitations, although any limitations we discover likely will not last too long. On top of it all, our experience with our developers and everyone at Seismic has been incredibly positive.
Avantages: It is well-designed and intuitively built; It solved a significant problem for us, one that we expected to have to add new employees to get on top of.
Inconvénients: There are still some functionality improvements that need to be made; Overall speed of updates can lag at times.
Publié le 16/02/2017
Efficiency at Quarter-End
Commentaires: Seismic completely streamlined our quarter-end and collateral production process. With all of our pieces now automated we are able to ensure consistent and quality data throughout our material. It has saved us countless hours of manually inputting data and double checking the work. We love that our sales team has one true source for their material now, rather than relying on the disorganized Shared drive. We have thoroughly enjoyed implementing it on all fronts of our business and look forward to how we can continually grow our usage of Seismic.
Avantages: I love that Seismic integrates into easy to use tools such as PowerPoint and Word. It allows for virtually any user to become well versed in Seismic.
Inconvénients: I wish that there where more reliable delivery options for our sales team. It seems as though bugs with the Outlook plugin are still being resolved.
Publié le 18/07/2019
Great Sales Enablement and CMS Platform
Commentaires: We needed the ability to incorporate a workflow process for our content creation team and personalize content at the account level without forcing users to individually re-create each sales piece.
Avantages: We anticipate getting a lot of use out of the "LiveDoc" capabilities for our ABM efforts in the coming years. We also anticipate that Seismic will eventually replace Microsoft OneDrive entirely as our document repository and Sharepoint as our corporate intranet.
Inconvénients: It would be nice if content could be displayed and/or shared externally. Seismic's entire pricing model is predicated on each consumer of content not specifically sent something through the system itself having a license.
Publié le 01/08/2017
Overall experience has been great. The product is designed to assist Sales & Mrktg as said it would
Commentaires: Since we are still building and getting ready to do our BETA testing, I would have to say the ability to collaborate effectively within the organization, using the most current and up-to-date content provided by Marketing and Sales. The main reason for purchasing Seismic was the ability to address our RFP/RFI build allowing our sales reps to pull a company branded RFP template, to speed the process up and get a generic RFP response out the door. This gets the generic questions and answers of our product features, functionality and corporate company information in the hands of our prospects putting Magento's name in the forefront of our competition. This should speed up our internal RFP process 10 fold. I can't wait to see our ROI.
Avantages: The LiveDoc capability and the analytics are AWESOME! The ability to track content as it gets distributed to clients and prospects and allow us to align our material getting sent out is nothing short of AMAZING!
Inconvénients: The RFP build has to be customized to fit out business requirements, due to not having a team in place to field the RFP's coming into the company. Our sales reps receive their own and work alongside our Tech Partners and Solutions Consulting to respond back to the prospects.
Publié le 25/09/2017
Magical, once it all comes together.
Commentaires: Firmwide consistency in our branding - which is really important. It saves me hassles, it saves me time. The customization of the software is so practical and almost too good to be true. But it's TRUE!
Avantages: I like the instant updates, firmwide. I like the interface both on the back and front end. I love the organization of the site. I love how quickly I can download data. And Seismic saves me hours per week.
Inconvénients: I find it difficult to get training at my level - partially because what I use Seismic for is very specific. Plug ins usually break my PPT.
Publié le 28/02/2019
Communication has been streamlined with the Seismic content.
Search, select and send! It's been a nice enhancement to my daily responsibilities.
Avantages: Seismic helps to reduce the time to communicate with our customers, as there are prepared text/responses/content/videos, I can just select, customize as needed and send! Love being able to see when my customers open and read my information.
Inconvénients: On occasion, an article I really need is listed but the content is unavailable.
Publié le 02/08/2017
I was a Seismic admin in my previous job, like the system and the usability.
Commentaires: Obtaining a central content repository that most all employees can access. The content also gets pushed into the Salesforce interface based on predictive content configuration. The tracking and reporting is also better than our old system, which was a series of online folders.
Avantages: Provides a central repository that pushes predictive content into Salesforce along with tracking and reporting capabilities.
Inconvénients: My current company made the classic mistake of not performing enough up front preparation and design/structure strategy before starting to use Seismic. I am now trying to help them clean up and organize our content and develop business rules for admins and user. However, this is not the fault of Seismic.
Publié le 08/01/2018
Seismic's been a HUGE improvement over our past products!
Avantages: It's easy to upload and make changes instantly! LiveDocs are great to use if you need to provide a simple set of materials.
Inconvénients: I'd like more flexibility in the software, for example I'd like to see Profiles and LiveDocs become WYSIWYG for users to have a better experience.
Publié le 09/05/2017
Powerful product that is easy to use for all skill levels.
Avantages: The best feature of this software is not the software at all, but the people. The tool is great and very flexible but the customer success teams are dedicated to just that - my team's success.
Inconvénients: The Control Center requires Silverlight, so it doesn't work in Chrome or on my phone, which limits what I can do while I am on the go. But, that is going to be updated in the near future.
Publié le 08/07/2017
Very good support of an ever improving product.
Avantages: Integration with Salesforce is quite good. Ability to consume data from external sources is very helpful
Inconvénients: Silverlight admin portal makes me switch from my default browser to access it. General speed could be better.
Publié le 19/06/2018
Mostly good experience when the software is usable (not having loading failures)
Commentaires: I can tell you that when I've worked here for a while.
Avantages: Being able to save a collection of content, provide attributes, search by attributes, the PowerPoint connection, livedocs, etc. There are many good functionalities in the software.
Inconvénients: My biggest gripe is that many times (especially during mid-day) I'm not able to open the Seismic pages on IE or FF. Many times I have to clear all the cookies and reboot the system. This works sometimes but not always. The Seismic support team has informed me that perhaps the performance problems and complete hangs are due to Seismic not being in the white list. This Friday I'm having a session with the IT here to see if we can do that. Somehow, I don't think this will work, because when using Seismic at off hours, it seems to work just fine. The software can also include context menus in the future to make things easier.
Publié le 24/08/2019
Convenient for sharing and controlling docs across orgs
Avantages: Easy to set up and access file throughout an organization and protect security of files as necessary. Sharing and tracking is also key.
Inconvénients: Cant think of anything at the moment.
Publié le 12/06/2019
Seismic Creates An Organized Digital World
Commentaires: Overall extremely happy. Seismic has allowed us to move into a modern era of how we share content.
Avantages: Seismic has allowed us to create an organized library of content in a way that is user friendly and also regulatory compliant. It is a a huge relief from a legal compliance standpoint to know that the content on Seismic has been properly filed with a built in expiration date. Seismic has allowed us to be a more mobile firm with less dependency on paper.
Inconvénients: Scaling Seismic for all users has been challenging. We are trying to fight the right approach so that the content is easily accessible for the right users when they need it.
Publié le 19/06/2017
This product is so very easy for end users to get what they want and when they want it!
Commentaires: So much time saved in the long run!
Avantages: What I like the most about Seismic are the abilities for end users--it is so very easy for them to use.
Inconvénients: Very limited in the programs you can use to design your collateral. Can't use InDesign--very limiting! Also adding variables can be quite time consuming.
Publié le 30/01/2019
Versatile product that makes life easier
Commentaires: Overall, I say this is a great product that made our jobs easier.
The ability to house almost all our documentation was a big win. Instead of going to a multiple of resources to find what you are looking for we could easily find them within Seismic.
Getting the reports back from the emails we sent out of Seismic is another nice capability. It would let us know what all our customers have reviewed.
Inconvénients: We ran into snags at first with sending out emails through Seimic as it would reflect incorrect information in regards to where the email came from to our customers.
Publié le 04/09/2019
A Great Sales Enablement Tool
Commentaires: Ever since our company switched over to Seismic, it's been a lot easier to search and find collateral. I feel like the number of times that reps have had to reach out to marketing to ask about collateral has been cut down, because of Seismic's search functionality. It's also a lot easier to track prospect acitivites, which is a feature we didn't have in content management platforms prior.
- Salesforce Integration
- Really user friendly!
- Good seach functionality
- Visibility into prospect activities
Inconvénients: Right now, I don't have any major complaints with Seismic. Would love to expand our usage of the product to other cool features.
Publié le 16/08/2018
Avantages: The ease of use and easy access. I wuld recommend this.
Inconvénients: I love the system. No problems! I usually have problems with software but this runs smooth.
Publié le 03/02/2017
Seismic is an Amazing Solution!
Commentaires: Seismic literally allows sales and marketing to operate from the same page. Content is king, and Seismic allows us to ensure our sales reps gets the right content, to the right person, at the right time. The solution is very intuitive and my team has taken very well to it. We are proud of the work we've achieved, but are only getting started in our efforts. More stakeholders are coming to the plate that want in - it's a first world problem, and we'll take it. The onboarding team has been amazing throughout our journey and we're very happy with the investment we've made - we're set see an amazing return.
Avantages: Very intuitive and user friendly. Integrates easily with existing content stores (i.e. SharePoint, Box, etc.). The LiveDoc feature is second to none.
Inconvénients: You can get any report out ot Seismic you want - but right now it requires the creation of LiveDocs. It's a solid workaround, not a deal breaker in the least.
Publié le 14/05/2019
Avantages: I love how easy it is to navigate through the software. Seismic houses a ton of resources and collateral for us to use to help educate us and our clients/partners. It is easy to find what ever youre looking for with the search bar, otherwise very organized with the different folders!
Inconvénients: It was tricky to navigate at first due to the high level of security on my device, but that wasn't Seismic's fault. Great software!
Publié le 29/01/2019
Avantages: Organization and access to critical content for my training requirements, job details, and corporate information. Easily accessible.
Inconvénients: Unable to organize a scheduled listing of training courses/docs assigned to me. Only list of folders. This may be to my not knowing how to do this sort of organizing, but, it was not intuitive. Otherwise I think the product is great.
Publié le 07/08/2017
It is taking much longer than expected to go live - we only started the pilot after 6 months
Avantages: the dynamic folder and the easy to create a profile. The livesend capabilities it really cool and will provide much need analytics.
the email formatting, logging the email text from livesend is nonexistent , creating templates as a plug-in for the email nonexistent.
Having more end-user design flexibility. LiveDoc seems more complex and harder to design than original thought.
Publié le 16/04/2018
We've just begun implementing Sesimic, but so far the support has been wonderful.
Avantages: The software seems extremely easy and straight-forward to use on the front end. I also like the flexibility to configure it on the back end and the way it integrates with Salesforce and Outlook.
Inconvénients: The initial setup on the back end (tagging, etc.) is a bit time-consuming, but after all items are entered, it is a little easier to manage.