Avis clients sur HubSpot Sales Hub

Assistant commercial indispensable

Commentaires : Hubspot Sales Hub me permet :- d'automatiser toutes les taches à faible valeur ajoutée comme les relances, les estimations de transformations, le nurtering des leads. - de cadrer avec mes collaborateurs leur travail en leur fournissant des guides conversationnel, et balisant tout leur parcours et en leur mettant à disposition toutes les informations et outils sur leur chemin de prospection. - Le closing reste très intuitif, avec soit de la signature numérique ou alors des intégrations vers des outils de signature numérique

Avantages :

suivi des leads, transformation des prospects en clients avec un suivi et une automatisation des taches de relance incroyable.C'est devenu le 2eme cerveau des chargés d'affaires et des commerciaux qui peuvent brasser beaucoup plus de leads qu'à la normale.

Inconvénients :

La mise en place des worflows peuvent paraitre assez complexe, mais dès que la logique est maitrisée, tout en découle.

Alternatives envisagées : Pipedrive et Salesforce Sales Cloud

Pourquoi choisir HubSpot Sales Hub : Facilité d'onboarding et possibilités supérieures en tous points.

Logiciel antérieur : Pipedrive et Sendinblue

Pourquoi passer à HubSpot Sales Hub : Facilité d'onboarding et possibilités supérieures en tous points.

Bon rapport qualité prix

Avantages :

Facilité a l'utiliser, facilité a construire des dashboards pour suivre les kpi

Inconvénients :

Pas bcp de points faibles, facile à utiliser nous avons intégré nos contrats de vente facilement.

Une solution simple de gérer ses ventes

Avantages :

La simplification de ce logiciel est un point particulièrement important et notable. De plus, les ressources de formations permettant de prendre en main l'outil sont très intéressantes et la prise en main du logiciel en est d'autant plus facilité.

Inconvénients :

Le prix !! (et quelques problèmes pour exporter certaines données)

The go-to-CRM for startups growing from small to medium fast

Commentaires : Hubspot is a robust CRM that can take SMB sales operations a long way.
Keeps things simple and easy to use. For advance sales analytics and marketing automation you may have to look for additional tools.

Avantages :

Intuitive, easy to use, and it is effortless to customize. Hubspot sales and marketing modules complement effectively with each other. Workflows features allow to automate marketing efforts, allowing to scale operations smoothly. It integrates smoothly with Gmail suite products, and mainstream business tools.

Inconvénients :

It does not count with advance lead scoring tools. Lead interaction tracking is limited. Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools may start falling short.

Alternatives envisagées : Zoho CRM et Salesforce Sales Cloud

Pourquoi choisir HubSpot Sales Hub : Nimble was not easy to use and suffer from limited functionalities. Hubspot was a mainstream, well-known reliable and proven CRM.

Logiciel antérieur : Nimble

Pourquoi passer à HubSpot Sales Hub : Hubspot was well known and cheaper

A powerful CRM

Commentaires : Overall I am very satisfied with the use of dirty hubspot. It allows our sales team to be much more efficient and above all to do the appropriate follow-ups. If a member of the sales team has to be absent for X reasons, we know that other salespeople will have no difficulty in taking over with customers since all activity, emails and calls are logged in hubspot by our salespeople.

Avantages :

What I like about this CRM is the ease of use. You enter your information in the company and in contact and then everything is connected. You can create quotes from the information created in the company and contact very quickly. Navigation in the application is also very good. Several pieces of information are pre-filled by hubspot and you have all the information you want about your contacts in one place. The sales pipeline is also very clear and provides a good idea of future cash inflows and income related to different prospects.

Inconvénients :

Currently, the only negative point that I have found of hubspot in general is the price. If you want to have all the hubspot modules (sales, marketing, etc.) it is quite expensive. Our company being a startup cannot afford to buy all the modules.

Alternatives envisagées : Mailchimp

Pourquoi passer à HubSpot Sales Hub : Overall I am very satisfied with the use of HubSpot Sales. It allows our sales team to be much more efficient and above all to do the appropriate follow-ups. If a member of the sales team has to be absent for X reasons, we know that other salespeople will have no difficulty in taking over with customers since all activity, emails and calls are logged in hubspot by our salespeople.

Awesome product, absolutely terrible onboarding experience

Commentaires : HubSpot Sales Hub is a great platform, but their onboarding process is probably the worst I've experienced from a SaaS provider. So I'd advise you against using the software if you want their help in getting the software up and running quickly.

Avantages :

Ease of use and automation capabilities.

Inconvénients :

The onboarding experience. They insist on charging for onboarding support, but don't really give you the support you need and completely lack ownership over the process.

Alternatives envisagées : Zoho CRM et Pipedrive

Pourquoi passer à HubSpot Sales Hub : Ease of use and level of automation by design in the system.

HubSpot Sales Hub is One of the Best Values in Sales Management Software

Commentaires : Very easy to get up and get going quickly. Very easy to manage the vast majority of small and medium-sized companies sales needs.

Avantages :

HubSpot has made simple what Salesforce has complicated. For companies such as ours, Salesforce is overkill. HubSpot gives you everything you need to keep track of sales.

Inconvénients :

I think there could be some improvements in the business intelligence arena. I am not expecting Tableau or Domo, but there could be some work done here.

Alternatives envisagées : Zoho CRM

Pourquoi passer à HubSpot Sales Hub : HubSpot has the better reputation, and it seemed more professional.

Great CRM & value for money

Commentaires : Overall it's a great CRM tool if you don't require a 'platform' with all the bells and whistles.

Avantages :

Easy to use and customizeNo code requiredResponsive application

Inconvénients :

The cross object field management is confusing and not intuitive.

Alternatives envisagées : Salesforce Sales Cloud

Pourquoi passer à HubSpot Sales Hub : Cheaper and much easier to get started and for standard leads, contact and pipeline management with reporting.

When marketing tools integrate with data effectively

Commentaires : An accurate qualitative marketing tool in determining the target group in order to focus on it during marketing campaigns through social media, targeted advertisements, and other means, which makes campaigns through it more successful, effective, and with a very good return on sales.

Avantages :

They have a very distinguished customer service, especially their marketing department. They are always ready to provide assistance and respond to inquiries and requests as soon as possible, in addition to providing an easy and effective reporting form.What distinguishes this tool is that it is more specific in targeting potential customers through the use of search engine optimization (SEO) strategies to increase reach and gain new customers, and in one way or another, I noticed that it helps encourage them to support my brand in a critical way, as it has an integrated and arbitrary system programmed to analyze Customer behavior and tendencies to identify the sources of these customers and target them more accurately and effectively.A comprehensive and easy-to-use console where you can find all the services and tools you could need, and it contains a detailed and high-definition contact list.The possibility of booking and organizing meetings with regard to appointments and alerts, in addition to the possibility of easily migrating company data, whether by import or export within a strong firewall.

Inconvénients :

The email template is somewhat expensive compared to other competing tools in the market.Include free e-mail domains by banning meeting links.For those who work on a limited budget, or who own a small or emerging business, here the subscription cost will represent a major problem for them, as I see it as expensive, as the minimum monthly subscription, which represents the cost of the beginner plan, is $50, which makes it a burden on this category. I hope they allocate some attention And presenting some targeted reductions to support this category as a positive step from them in the near future

Best software for Sales tracking!!!

Commentaires : Overall, it's a great tool for keeping tabs on the sales department within your organization. It is very effective and helpful tool for both management as well as individual level. It's a must have tool for every organization!!! Suggestion - An introduction of a reminder or a follow-up notification can be an added advantage.

Avantages :

Its categorization is really impressive as it allows to classify every stage of the sales process in detail - from lead generation to closed deal/gone cold. It also helps to keep track of all the prospects, deals, and sales performance of the employees within an organization.

Inconvénients :

It doesn't have the duplicate entry removal feature. Its database for companies' list should be updated from time to time along with the company's logo.

Best CRM software came across

Commentaires : I would highly recommend it for any business as it has many automations as well which ease down our work

Avantages :

Everything about HubSpot for sales as it allows me to manage my team, can create customised reports for each of my team members, tracking the leads, task scheduler, etc

Inconvénients :

there is nothing as such as I have not explored the all of its features

HubSpot Sales Hub - Review

Commentaires : It is simply one of the best sales platforms that are very useful for the sales team to help them manage the sales pipeline and act on the leads based on their stages. It has surely doubled our sales since we started using it.

Avantages :

1- Great UX/UI2- Has great resources to help one train3- Easy to manage leads, sales pipeline and forecast

Inconvénients :

1- The worse thing about the platform is the price and customer support

HubSpot for a small business

Avantages :

Ease of use, support and the ability to adapt to my businesses needs

Inconvénients :

Not able to use all the features, frustrating to have all these add kns

My Favorite CRM

Commentaires : I first used the Hubspot free version until my company decided to switch from Netsuite to Hubspot for our CRM. I didn't realize how much more Hubspot could do until I had the paid version. I have used 5+ CRMs and Hubspot is by far my favorite.

Avantages :

Easy to use. Very intuitive even for the non-technical savvy user. Ability to create custom scheduling links to send to prospects. Ability to integrate with numerous other programs to really streamline your workflow and save you time! Ability to create beautiful email templates. Ability to create links to documents, videos, images, and more to embed into emails. Get open rates, click rates, time viewed, etc. App for smartphones for easy on-the-go access. App also helps you log incoming and outgoing calls when related to a contact. Easily track sales pipeline on an interactive dashboard. Automatically logs events and emails through linked calendars and email inboxes. Can launch calls from site and app, log type of call, and record the call!

Inconvénients :

I don't really have any complaints or cons with HubSpot itself. I would love the app to be able to do a little more, like create/edit/add a quote.

Alternatives envisagées : Salesforce Sales Cloud

Pourquoi choisir HubSpot Sales Hub : My company was not fully utilizing Netsuite and it didn't have as many features as we liked with Hubspot. I think it was also cheaper but I didn't authorize the switch nor make the purchase.

Logiciel antérieur : NetSuite

Pourquoi passer à HubSpot Sales Hub : My company was not fully utilizing Netsuite and it didn't have as many features as we liked with Hubspot. I think it was also cheaper but I didn't authorize the switch nor make the purchase.

Hubspot Sales Hub is great marketing CRM but lacks in comprehensive sales engagement.

Commentaires : It's better for marketing. The tracking of prospects and stages of their progress in a pipeline is negligible. They have what's called the "Deals" section, but when dealing with a true Enterprise client, there is a significant amount of detail that needs to be tracked and Hubspot is not capable of handling this type of sales process. Another issue is keeping track of work that needs to be done. For example, we were taught by HubSpot to use the "Tasks" center for keeping track of activities or future actions. Well, if you schedule a follow-up, and the day comes that the follow-up needs to be completed, you are instructed to just change the date doesn't he follow up to keep that activity at the top of that prospects feed. Otherwise, it gets lost in the activity feed for that client. There is no pipeline that you can create for accounts you are working on. Their workaround is using the deals section, but the deals are then used by management to track forecasting and other numbers. Personally, I feel there should be a completely separate module that houses the different stages as opposed to this. Customer service is great and that's about it.

Avantages :

I like Hubspot for the simple fact that it's aesthetically pleasing. Its basic functionality is easy to learn and customize the platform was very simple. I like the marketing capabilities and ability to generate email templates.

Inconvénients :

There is a lot that I don't like about Hubspot. For starters, adding people to an email campaign is by far the most painstaking, time-consuming, and illogical process ever created. To be clear, part of the reason is that Hubspot charges you extra to add people faster to a campaign. They know this, and it's their way of forcing you to purchase a more expensive version of their software. For example, when you have finished creating a campaign and you now want to add people to that campaign, instead of going directly to your list of candidates and clicking on "add to campaign" you have to go to the campaigns that you've created, click on add person, and then search by that person's name or email, so not only do you have to have another screen open to know that person's information, but you can only add one person at a time! It takes upwards of 8 hours to add 50 people to one campaign. Secondly, is the ability to customize the "log not, log a call, log email" section. Instead of the system tracking when a call has been completed, or an email sent, in order to get "credit" for that email or phone call made, you need to perform an additional task by click on the "log call" feature for the system to actually capture a logged call. This is incredibly annoying as your doubling the tasks. This section also isn't customizable. Therefore if for example, you want to message someone on Linkedin you cant go back to HubSpot and log that message. There's no way to track that message.

Happy CRMing

Commentaires : For the Free cost it excellent. When business picks up I will buy into the payable version. Not invoicing any one right now. It been over 4 months with NO INCOME!!!

Avantages :

Ease of use and great interface and how it integrates with other software i.e. Freshbooks

Inconvénients :

Text messaging is a huge part of our business and having to add texting is labor-intensive. When setting a new task. It doesn't create the next step in the sales process

Alternatives envisagées : Pipedrive

Pourquoi choisir HubSpot Sales Hub : better interface

Logiciel antérieur : Pipedrive

Pourquoi passer à HubSpot Sales Hub : Free and once I can afford the paid subscription this is the best CRM I have ever used

Easy to use, shortest deployment and powerful results

Commentaires : Highly recommended for organizations of any size. Each company will find a great combination of Hubspot modules and versions. The product is easy to deploy, understand and use.

Avantages :

It's easy to implement and a couple of months is enough. The user interface helps a lot in the adoption process. Trainings are more or less short as users feel confortable doing basic tasks very easily from day one. Support is excellent always in native language and very quick.

Inconvénients :

The core of the CRM which is contact management is very powerfull. And when combined with Marketing hub it is unlimitted powerful. Probably, some bundles are too expensive for small companies.

Alternatives envisagées : Dynamics 365

Pourquoi choisir HubSpot Sales Hub : Price

Logiciel antérieur : Dynamics 365

Pourquoi passer à HubSpot Sales Hub : Pricing, features, easy to use, scalability

The go-to startup CRM

Commentaires : The Sales Hub is fantastic for early teams and startups. It is easy to use, even for non-sales people and is highly customizable. Easy import and export, a wird range of possible integrations and numerous further features definitely justify its price. Great value for money, especially if you get startup discount via your accelerator or VC.

Avantages :

Very helpful bulk import function - lets you edit your columns and properties between file upload and final transition into the system. High degree of customization (properties)

Inconvénients :

Things like quick and good customer service, as well as help with getting started, do not come for free.

Alternatives envisagées : Pipedrive et Google Sheets

Pourquoi choisir HubSpot Sales Hub : Price

Logiciel antérieur : Salesforce Sales Cloud

Pourquoi passer à HubSpot Sales Hub : Pricing. Degree of possible customization.

Using Hubspot CRM as a primary CRM

Commentaires : I liked so much hubspot because I had freedom.

Avantages :

Hubspot it’s easy to use and most of the things don’t need a IT guy next to you. This makes everything much more easy. From automations to reports if you have average IT knowledge you could walk alone.

Inconvénients :

Customization. I think some stock reports are not so useful for my business case. Besides this the seller interface doesn’t have a view with the main tasks, news or a feed running things that are important to the rep.

Alternatives envisagées : Pipedrive et HubSpot CRM

Logiciel antérieur : Salesforce Sales Cloud

Non-Profit Excels with HubSpot

Avantages :

I like that HubSpot practices what it preaches. They educate customers (and the public) in inbound marketing techniques, the very techniques they're using themselves to earn customers! The product itself is easy to use and intuitive. Whenever we think up something we want to do (a specific tactic or approach), we always know that HubSpot can accommodate that idea. What I like best is the seamless way in which we can manage all of our blogging, website, social media, and enews all in one platform and see all of the analytics in that same place. Everyday we are logging into Hubspot to schedule social media posts, blogs, edit automated workflows, and more. Other staff use the tool for a monthly touchpoint email they send to their lists of contacts. And weekly, we send our FatherSource enewsletter from within HubSpot using the email templates. Further, HubSpot integrates with our Salesforce CRM, and provides valuable information to our sales staff, which can help them better help our customers/potential customers. We assign leads that come through HubSpot and feed into Salesforce for personal follow-up from NFI staff.

Inconvénients :

As for what I like least: nothing! Seriously. We couldn't be as successful as we are today without this tool. We have two people managing our marketing and Hubspot acts as a third person. Before HubSpot we were using Constant Contact, The Raisers Edge contact database, Blogspot, and Blackbaud Net Community for our website, and posting separately on twitter, Facebook, and linked in. Now we can do all of this in one place! If I had to choose one thing I like least, it's that there is a not a plug-in for drafting, distributing, and monitoring press releases and incorporating them into overall marketing campaigns. I think HubSpot could help us be more efficient in this way. Fortunately, this deficiency isn't not really a major concern for us.

Love hubspot

Avantages :

We actually ended up upgrading from sales to marketing and then enterprise. Hubspot makes great software that sales people actually want to use. The sales automation is like hiring another sales person for 60 per month

Inconvénients :

It is expensive and more value could be given for the money but at the same time it works and is easy to use.

HubSpot Sales Hub

Commentaires : Great product, I highly recommend it. This will help any organization who needs to keep there team on point with contacts, for both existing and new potential clients.

Avantages :

This a great product for individuals in a sales environment, or if tracking emails are a concern for a one-person shop all the way up to an SMB/SME's organization. This will give you a centralized page to review all emails and follow-up with activities to clients as well as new prospects. This is a product that once you start to use it, it will be part of your toolbox for a long time.

Inconvénients :

I'm currently running this solution on a Windows 10 desktop and laptop, the only issue I have run into is when Windows does a major update to the OS. It usually breaks my connection on both Outlook clients, it does require me to go into the Registry to make the necessary changes. Along with the re-install of the Outlook client as well as Chrome extension. This will take 5 minutes in total, to be back up and running.

Good Software But Lacks Basic (and important) Functionality & Expensive

Commentaires : Honestly, being a Hubspot customer is a very frustrating experience. Some things are great but there are major drawbacks that Hubspot is unwilling to address

Avantages :

Central source of truth for salesforce and management team. Good reporting options

Inconvénients :

There are some key things that are missing that Hubspot seems completely uninterested in fixing. EG. If a deal is closed there is no way to automatically close tasks related to the deal or contact. When you're dealing with thousands of tasks, having incomplete tasks on closed records is a reporting NIGHTMARE. Almost 200 customers have flagged this in the user community and two years on Hubspot are still refusing to address. Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!! Seriously, you can't event include the meeting time in a customised email to your customer. The standard template contains weird wording that doesn't work in many settings and can't be changed. There are lots of great aspects to Hubspot but these are absolute shockers.

Great tool that keeps us organized (can get expensive)

Commentaires : It has been good. Like mentioned above I would enjoying seeing a simpler version of the tool that gives growing teams the tools they need. Something between the Sales Pro and the free sales tools.

Avantages :

I love being able to get a quick view into the actions of our sales team. As the Marketing Manager, I am constantly handing leads to the sales team. With Hubspot, I am able to track the progress of that lead to ensure things continue to move in the right direction.

Inconvénients :

The thing I like the least is that it seems like Hubspot is adding more features and functionality however they are adding them with the bigger companies in mind. We are a growing company that likes to employ more of a start-up mindset. So when features get added that don't matter to our team we are still subject to the subsequent pricing changes.

Hubspot SalesHubb

Avantages :

The simplicity for the end-user and great integration with the marketing data.

Inconvénients :

The reporting, which is lacking flexibility comparing to Salesforce.

Alternatives envisagées : Intercom

Pourquoi choisir HubSpot Sales Hub : Price

Logiciel antérieur : Salesforce Sales Cloud