Avis clients sur FireDrum Email Marketing

Ease of Use

Commentaires : Simple to send out newsletters whether you have 100 subscribers or 25,000. Their stats dashboard makes it easy to keep up with things, especially what subscribers are most interested in. We have had an excellent experience with this company.

Avantages :

I have been using Firedrum Email Marketing for quite awhile. The online software used to be somewhat difficult to work with but the people at Firedrum have made it mush easier to use and more simplistic. They have cut my time sending out our newsletters substantially by consistently upgrading their software. I am very pleased with their ability to keep their service on the cutting edge. I would highly recommend them.

Inconvénients :

How difficult the software used to be but it is not any longer. I have absolutely no cons to list for their service.

The Best Email Marketing Solution

Avantages :

I like the lead tracking features as well as management of engagements It makes management of email marketing campaigns easy It comes some some great contact management features.

Inconvénients :

So far this product has outdone our expectations and therefore no complaints.

Signing up to FireDrum and setting up an email campaign is as seamless and painless as I hoped

Commentaires : Ease of sending out emails without much hustle.
It is very easy to manually add lists or to import from third party sites
There are a number of customer care channels that really reduces time spent looking for solutions to problems
FireDrum is generally a good and affordable service.

Avantages :

I loved the fact that they offer email templates to ease the creation of email accounts. The delivery rate on our emails was quite satisfactory with the majority of them getting past spam filters. The tutorials that appeared when setting up campaigns were well timed, helpful and non-intrusive. The animated drag drop and preview features really helped the non technical members of the team create professional looking emails within a really short time. The last page where one has to confirm details before publication is a nice touch that I haven't seen in many competing services. It helped us make sure that all details were in order, a lot of mistakes were found and corrected in this final page

Inconvénients :

the dashboard is quite cluttered making it hard for a new user to know what they should be focusing on. The bright red bars at the top and bottom of the page aren't exactly visually appealing. I feel that the messages being portrayed in these red bands could be done with a pop up on the site or sent as a form of notification email. While the functionality of the service is on point, the UI badly needs a makeover. I would have loved the free plan to have a higher sending limit. 100 is too low when you consider competitors in the space

Leading Email Marketing Solution

Avantages :

I like the engagement tracking features of this tool It makes managing email marketing campaigns easy It comes with lead capture and contact management features

Inconvénients :

I have used it without fail and so no complaints about FireDrum Email Marketing

Been using FireDrum for over 10 years and they are best practices!

Commentaires : What a fantastic team! the entire support staff, FireDrum goes above and beyond to make sure my team and I are satisfied and that any problems we face are addressed and rectified within 24 hours. We really couldn't ask for a better partner.

Avantages :

Our agency uses FireDrum as a solution for many of our in-house clients and we do so with complete confidence. We like that we have the choice of a DIY method or a fully managed, customized service and we can adapt for each of our clients based upon their respective needs/wishes. Additionally, the fact that FireDrum continues to add functionality and value to its software just allows us to pass that value onto our clients. It's not just another email marketing platform...it is so much more. As an example, we now have the ability to implement automated drip campaigns! FireDrum does not disappoint, and the affordability makes it an even smarter choice for us all.

Inconvénients :

I think some parts of it aren't labeled logically, but I also feel that is a personal preference.

Good system for email marketing and management

Commentaires : communication is key with so many options for subscribers and FireDrum provides the tools needed to engage my audience on a regular basis while managing my list to its maximum efficiency and ROI.

Avantages :

Easy to get started and fairly easy to use. Really good for a beginner and/or a scaling company whose revenue is growing month over month.

Inconvénients :

Nothing outstanding about Fire Drum. Pricey compared to some competitors for 10,000 contacts.

*****Serious Results******

Commentaires : Its a good software, that actually got me results, finally not just another online scam!

Avantages :

This software was pretty easy to use, and I got results, its definitely worth using especially if your like me and you have tried a billion other things, none of which worked, the anticipation is crazy! This one works!

Inconvénients :

It costs a little bit but it was well worth it!

Great way to manage and analyze email lists

Commentaires : This made us streamline into one program, what we were using 3-4 to accomplish. It is much easier and simpler to do it all in one, including images!

Avantages :

As someone who owns a small business, we have many clients who utilize email lists. Firedrum is an easy way to simplify the lists, the analytics, and the process of sending and creating emails. It was intuitive and simple to learn, also. We were also able to import contact lists right into the program. It also allowed multi users which was necessary for us. I liked that you can also automate to create email funnels.

Inconvénients :

The AB feature is a bit clunky, and could use some smoothing out, but fairly minor.

Firedrum Gets it Done

Avantages :

In a world full of email marketing programs FireDrum is the easiest, its not without some quirks but all email programs are.

Inconvénients :

Some minor deployment and formatting issues that exist in all email marketing systems.

Highly recommend

Avantages :

This software allowed us to streamline expenses and provided a great ROI when we utilized it.

Inconvénients :

It took a while to set up and get use to utilizing it's functions.

FireDrum Took My Marketing to the Next Level

Commentaires : I use Outlook and you can't send out to over 50 contacts at a time. I have grown to nearly 600 contacts and need to be able to do my marketing effortlessly and FireDrum does that for me. Also, I own a real estate licensing school and tell all my students about FireDrum... hope you are getting a lot of business.

Avantages :

I like that my campaigns are always available to change for the next class I am offering. I very seldom have to create a new one. However, now that I know how to create them, I can do so in very little time.

Inconvénients :

It is not the software... it is the lack of customer service on the weekends. A a sole proprietor I often set my marketing up on the weekends and if things go a wry I have to wait for help. Maybe that has changed because, frankly I haven't have any issues for some time now. On the upside of that, once issues are discovered they are correctly quickly.

I could not ask for more!

Commentaires : Professional service, always looking for a way to improve my internet presence...which means I look better.
Thanks Firedrum!

Avantages :

Accessible

Inconvénients :

Don't have any

Keep up the good work.

Commentaires : We have been happy with FireDrum during the course of our partnership. While we have gone through a few different main points of contact, I know the work will always be complete and the team is responsive.

Avantages :

Easy to use, good reporting.

Glad I made the Switch!

Commentaires : I recently switched from a large, nationally known email marketing provider. I initially made the decision based on the savings, but since making the switch, I could not be more satisfied with their all around products and services! From excellent customer service and attentive support staff to the impressive features and advanced reporting options--I can't say enough good things about FireDrum! I'm just getting my feet wet, but I can't wait to really dig in and get the most out of their services. Keep up the great work!

Avantages :

The features and functionality are second to none, and at half the price of competitors, it's a no-brainer!

Inconvénients :

It's not necessarily a con, but the interface for creating emails. I'm just not familiar with all the options and features yet (since I just switched to FireDrum), so for now, creating emails is a bit more time consuming. But I'm sure as I work with the software more, I'll get more comfortable with it. Honestly, the flexibility of the software is a plus . . . just maybe not when you're a "newbie"!

Best customer service ever!

Commentaires : It is a very inexpensive way to connect with my customers on a regular basis.

Avantages :

First, the price is better than any other email list provider I've tried but the big reason I'll stay with Firedrum is the customer service. I had a problem creating an email sign up form for my website. I know just enough about web building to be dangerous. The whole IT crew came to my rescue. I even got personal emails and phone calls from customer service reps to help me. This never happens on other providers I've had in the past. I'll be a Firedrum customer for life!

Inconvénients :

I did have issues trying to add a second business to my account but the service is so inexpensive that I just opened a second account for that other business.

FireDrum ... Automation & Email Marketing that Works for You

Commentaires : I have worked with and recommended FireDrum marketing for more than a decade. They are professional, fast and experienced. From the top-down their level of service is amazing.

Avantages :

Scalability & Functionality

Happy Customer

Commentaires : Been a long time customer. Very rare I have had a problem. Any issue at all... customer service is top notch.

Avantages :

Easy to use

Inconvénients :

None

For our emails

Commentaires : I would say out of a few ESP's Firedrum has been the best.

Avantages :

Ease of use and tracking info are about as good as any other esp I have used.

Inconvénients :

I'd like it to be more detailed in the reporting. I would also like a few features improved so that I don't lose designs if I forget to save or the order.

President/CEO

Commentaires : Love Firedrum! We've used other software in the past. We always appreciated the fact that Firedrum is local and that we can always get a human being on the phone. This makes things so much easier!

Avantages :

Easy of use

Inconvénients :

The product is very PC in the layout. Would be nice to have a clean/intuitive mac feel to it.

A Great Alternative to "The Big Guys"

Commentaires : Having used a more well known (and more complicated and more expensive) service for years, I was delighted with the simplicity of the FireDrum interface and surprised at the power of the controls. Of course, I wouldn't have dumped the higher-priced Email Marketers if FireDrum wasn't at least as usable (it was waaay more user friendly), but I haven't had to give up anything except higher prices and have gained in every way. FireDrum is great!

Avantages :

Easy to use. Easy easy easy.

Inconvénients :

I wish one could schedule more re-sends to unopened, each time refining in the send. One is great but four would be greater.

Email is a breeze

Commentaires : Always a good result from all that receive ,quick ,easy and simple to use and do.
This process gets the word out to many quickly and right to people needing and wanting your services

Avantages :

works well and quickly to save time,effort and results are always what we needed.

Inconvénients :

sometimes boots up slowly

Nothing but rave reviews

Commentaires : High quality, easy to use and super helpful customer service representatives when we ran into a question about installation. I would recommend this product to anyone!

Avantages :

Easy to use, great customer service

The BEST customer support around

Commentaires : GREAT CUSTOMER SUPPORT!

Avantages :

Honestly, if it weren't for the fantastic customer support team I would not be using this product. I had so many questions and concerns, but they have been there every step of the way.

Inconvénients :

Due to the great customer support, there is nothing that I have really disliked thus far. There is a learning curve, but doable.

Ease of newsletter

Commentaires : I send out a newsletter occasionally about my romance novels. Firedrum is easy to use for any skill level with attractive results. Thanks you!

Avantages :

Easy to use with attractive results.

Inconvénients :

None.

Excellent.

Commentaires : Easy to use. Very pleasant layout, not too clustered or overwhelming. Support not out of reach and very informative.

Avantages :

Ease of use

Inconvénients :

Na