Note moyenne

  • Note globale
    4,6 /5
  • Facilité d'utilisation
    4,6 /5
  • Service client
    4,9 /5

En savoir plus sur SENDER

Senders aide les e-marketeurs à produire des campagnes e-mail efficaces et à générer plus de revenus.

En savoir plus sur SENDER

80 avis affichés

Ali H.
CTO
11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 31/05/2018

"I have used this software for almost two months and we had no issues since then"

Commentaires: We use it to send our marketing emails. and some of our transactional emails

Avantages: easy to use.
it's functionalities are enough.
api is good and wel-defined. but there can be pre implemented libraries in each programming language like c

Inconvénients: There no WYSIWYG editor for transactional emails.
Help and manual are not complete.
number of clicks can be shown on the content for transactional emails and email automation.

Réponse de l'éditeur

envoyé par Sender.net le 05/06/2018

Hello Ali! Thanks a lot for your review. Just a quick notice that actually there is WYSIWYG editor for transactional emails as well. Drop us a line to live-chat or support email and we will try to solve it out.

  • Source de l'avis 
  • Publié le 31/05/2018
Pempho K.
Strategist
Services d'information, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 03/02/2021

"Awesome Customer service"

Commentaires: Awesome customer experience, I was coming from Sendinblue, where I had an issue. Sender really showed me the value of live chat help and service. Also it didn't feel like the person was just sticking to a script, they tried to understand my issue and explain.

Avantages: ease of use, features and ease of setting up

Inconvénients: I wish they had starter templates for their automations

  • Source de l'avis 
  • Publié le 03/02/2021
Mohammad mehdi S.
SEO and Co-Founder at iranpuyesh.ir
E-learning, 2-10 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    3 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 01/02/2021

"A user-friendly and economic email-campaign sender!"

Commentaires: I am generally satisfied with the service.
It is a budget campaign-sender and is suitable for customers from low-income countries and small businesses.

Avantages: Simplicity, generous 2500 subscribers on free plan, suitable prices for non-free plans, Being light and straightforward.

Inconvénients: 1- The word processor is fairly basic and need to be improve. I had tough time typing in my native language (Persian: Right to Left). For the campaign I sent recently I had to put figures in the middle of sentence to make sure the figures keep their position in the line.
2- Navigation to the list of subscribers is not easy. For example, I have 1812 subscribers. There is an indicator of 1-10 of 1812. so, by one click I only can see next page 11-20 of 1812. what if I would like to see the last 20 subscribers added recently. if you put the page number beside the indicator, I would see how many pages are there and by entering a page number I would easily move the desired spot in the list.
3- the report on sent campaign can be more advanced.

  • Source de l'avis 
  • Publié le 01/02/2021
Rajas N.
Marketing Director
Vente au détail, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 21/01/2021

"Excellent Application and Customer Support"

Commentaires: Sender app is hassle free, fast and easy application to use.

Avantages: I selected this emailer client after checking out 2-3 others. Besides pricing(which is very competitive) I definitely loved its 1) simple interface 2) emailer designing software 3) Very active customer support.

Inconvénients: Things I would like to see improved: 1) Contact management - the terminology needs to more explained. Also, there should be an option to create groups with data from campaign reports.

  • Source de l'avis 
  • Publié le 21/01/2021
Utilisateur vérifié
Great for beginners
Événementiel, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 03/10/2020

"Great marketing tool for beginners"

Commentaires: I like the Sender app and maybe is a great option if you don't need much of email marketing on your website. This app has great features when comes to making a double opt-in on the subscriber forms and separate the email lists easily.

Avantages: This software allows you to start in the process of email marketing without question. Is easy to deploy on WordPress and has a great tool for visualizing the process of sending emails to your customers.

Inconvénients: It's a very new software which is fine but makes it a bit complicated if you want to integrate it with other apps like Contact Form 7.
If you want to make an integration to another app the process is highly complicated if you don't know anything about coding.

  • Source de l'avis 
  • Publié le 03/10/2020
Wayne S.
CEO
Équipement et fournitures de bureau, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 15/01/2021

"Great Value"

Commentaires: Good inexpensive way for me to stay in touch with my customers and prospects

Avantages: Ease of Use. Great Value. Good Customer Service.

Inconvénients: No 'cons' presently. The new update is fantastic.

  • Source de l'avis 
  • Publié le 15/01/2021
Farhan K.
Owner
Transport routier/ferroviaire, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 16/03/2020

"The Best auto email marketing out there"

Avantages: very intuitive, easy to navigate, simple to design emails on the go.

Inconvénients: not much few minor glitches which are not stopping me to do my work.

  • Source de l'avis 
  • Publié le 16/03/2020
Utilisateur vérifié
Change catalyst
Conseil en gestion, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 03/08/2019

"Great tool at good price point"

Commentaires: If your starting with email marketing and MailChimp isn't for you then this might be a great choice.

Avantages: Easy to use interface
Good price point
Fast and helpful customer service
Decision trees and more

Inconvénients: I could not find some of the questions I had in an online manual
Not many out of the box integrations available

  • Source de l'avis 
  • Publié le 03/08/2019
Ivy W.
Author
Édition, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 05/02/2021

"Great product"

Commentaires: Amazing!

Avantages: I'm really impressed by sender. I was using mailchimp and its features were just slow and cumbersome. Sender's interface is smooth and easy to use and has features that I did not have access to with mailchimp.

Inconvénients: I noticed my open rates went down when i switched but that could just be a me thing.

  • Source de l'avis 
  • Publié le 05/02/2021
Utilisateur vérifié
CEO
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 27/01/2021

"Cool Features and Pricing"

Avantages: I love it cos the price suit my budget and the features are cool

Inconvénients: They should add landing page designer and allow web form without title

  • Source de l'avis 
  • Publié le 27/01/2021
Awogor M.
Editor In Chief
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/02/2021

"My Best In Terms of Email Deliverability"

Commentaires: Sender is the best email autoresponder out there that guarantees you quality at a convenient price that doesn't have to cut a leg or shake your bank. I love everything about them from customer service to service delivery. It literally takes 2 seconds for [SENSITIVE CONTENT HIDDEN] to respond to live chat.

Avantages: Sender has repeatedly proved to be the smartest and most effective in terms of email deliverability after comparing my campaigns on Aweber, ConvertKit, and Sender. The fact that it only cost $11 to maintain 5000 subscribers makes me say wow... The fact I can use my PayPal account to pay in place of a credit card makes me want to stick with them forever as I hate to link my credit card.

Inconvénients: I'm not sure if this is a con, but I'm just hoping I still need to learn more about their Tagging feature and audience segmentation. I'm sure they have it.

  • Source de l'avis 
  • Publié le 23/02/2021
James R.
CMO
Marketing et publicité, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 28/07/2020

"Best Value for the Money"

Avantages: One of the best things is the cost when compared to what we were using before we have saved money after the first week of use. Its fantastic for our e-commerce clients and they love it, it becomes a great service that has become part of our routine offering

Inconvénients: Took a while to get some information about sender reputation but that was because our team didn't follow up.

  • Source de l'avis 
  • Publié le 28/07/2020
George Y.
Owner
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 25/02/2019

"Owner"

Avantages: Easy to use, once you understand send flow.

Inconvénients: Until you understand flow it's difficult to maneuver. On several occasions I have deleted lists I wanted to keep.

  • Source de l'avis 
  • Publié le 25/02/2019
David M.
Project Manager
Logiciels, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 05/08/2020

"Worthiest email marketing tool out there"

Avantages: the platform is incredibly intuitive, easy to navigate, simple to design emails on the go.

Inconvénients: As of now, nothing, as a user everything looks good at the moment.

  • Source de l'avis 
  • Publié le 05/08/2020
Joe C.
CEO/Designer/Engineer
Jeux vidéos, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 04/09/2019

"Great Product. Very easy to use."

Commentaires: They've been great. Their product is easy to use and whenever I've done something silly, and can't figure something easy out....they've been exceptionally quick in helping out and solving my problem.

Avantages: Let my emails/newsletter reach the professional level.

Inconvénients: No complaints at all, great product, simple to use, excellent support

  • Source de l'avis 
  • Publié le 04/09/2019
Christian M.
Self-employed
Organisme social ou civique, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 04/04/2020

"Sender meets my requirements"

Commentaires: I have been using Sender to circulate a weekly newsletter to some 1300 addressees. We are a non-profit, with no budget, so I chose the free version. Yet, when I needed advice on my first mailing, I received an immediate, clear, detailed assistance by chat.
The help I needed was really due to my incompetence in all IT things, for I realised after the first mailings that navigating the site is easy. My best advice is to use the testing functionality. There is a possibility to view your message as it will appear on a computer screen and on a smartphone, but go further and send the intended email to yourself and a couple of friends on different mail platforms. Then correct what doesn't look right.
Adding/deleting addresses is easy. The system manages the Unsubscribes. A report comes back after every mailing showing how many recipients opened the email, and what links they clicked.
Formatting, at least for the template I chose, is easily adaptable.
This is exactly the solution I could hope for.

Avantages: Prompt assistance by chat, ease of use,

Inconvénients: My requirements are limited, and I see nothing would improve my experience

  • Source de l'avis 
  • Publié le 04/04/2020
Milad N.
CEO
Gestion de l'enseignement, 2-10 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 18/04/2020

"Perfect Support"

Commentaires: easy to use

Avantages: This service is very easy to use, and they have very kindly support team.

Inconvénients: sender. net have not mobile app like mailchimp, also notify in my phone.

  • Source de l'avis 
  • Publié le 18/04/2020
Utilisateur vérifié
Grafica Pubblicitaria
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    3 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 08/11/2017

"Easy to use. I've implemented my newsletter in seconds!"

Commentaires: I implement my newsletter in seconds.

Avantages: Clear design and with some interesting function like auto-resend option, automation or segment. Report and interaction data are very usefull . Customare service is TOP!

Inconvénients: I'd like to have more trigger in automation and segment: people clicked a specific link, for example. I'm not able to find this funcion.

Réponse de l'éditeur

envoyé par Sender.net le 09/11/2017

Hello there,
Thanks for the review! Just a quick note that we have all the automation trigger there, let us know on support what do you looking for and we will guide you straight forward!

  • Source de l'avis 
  • Publié le 08/11/2017
Adina Z.
CEO
E-learning, 2-10 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 16/06/2020

"Thanks for support"

Commentaires: /

Avantages: [SENSITIVE CONTENT HIDDEN] helped me verify my email, we had an issue with code, and he did a great and fast job. [SENSITIVE CONTENT HIDDEN] is rockstar. Thanks a lot

Inconvénients: I'm just starting out with sender, but I love your customer support

  • Source de l'avis 
  • Publié le 16/06/2020
Ms. beth F.
Academic Dean
E-learning, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 27/04/2020

"Solid email marketing platform"

Commentaires: I set up a sequence of emails to employees, they automatically get added to a list. Made my job easier - all employees are informed about company events, like parties, workshops and training. Email insights are brilliant. Can keep track of who opens the emails and such.

Avantages: The simplicity approach blows my mind. No unneeded utility. The learning curve isn’t steep. it's perfect for me

Inconvénients: No suggestions or complaints. Enough power under the hood for me. they are actually concern about our need.

  • Source de l'avis 
  • Publié le 27/04/2020
Curt P.
Director
Enseignement primaire et secondaire, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 06/04/2020

"Great for creating shareable newsletters"

Commentaires: I've used MailChimp, Active Campaign, Moosend and pretty much any Email marketing software there is currently, and I found that none had better email templates. Saved me tons of time and money. I even stopped hiring designers from Fiver.

Avantages: They’re actively listening to what the users need. I like that. Suggested some improvements some time back, now most of them are live.

Inconvénients: Saw some minor issues with Outlook, they got fixed. When they will update , it will carry more good.

  • Source de l'avis 
  • Publié le 06/04/2020
Kaedrian U.
Owner
Rédaction et correction, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 19/04/2020

"Sender is Amazing!"

Commentaires: Saves so much time and encourages a beginner like me.

Avantages: I love how non-complicated the interface is, and how smooth it goes. The verification process was also very quick. A quick look at the screen, and you already know how it goes. Of course, there will be some questions but the learning process is really quick. The flow and how all the buttons are set up is really logical. And it is so smooth. Not clunky and lag. I am loving it!
Customer service is also quick to respond, polite, and has common sense.

Inconvénients: I have only used it for a while so I cannot say yet what is lacking. However, I did not find a way to tag audiences so that may be one downside. But there is segmentation so you can work your way around it.

  • Source de l'avis 
  • Publié le 19/04/2020
Milad R.
Digital Marketing
E-learning, 51-200 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 27/02/2019

"Good Support"

Commentaires: Good and easy email marketing service with good price

Avantages: good supporting
low price
easy to use
multiple plan for choose

Inconvénients: not support Persian language as well as
not support validation Email
poor analysis compare to other Service

  • Source de l'avis 
  • Publié le 27/02/2019
Sherman B.
Founder
Transport routier/ferroviaire, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 04/08/2020

"Great Email Marketing Platform"

Commentaires: I really enjoy the platform.

Avantages: It is easy to use, their customer service is good and the price is right.

Inconvénients: The payment processes are not the clearest. May want to make that a bit easier to understand.

  • Source de l'avis 
  • Publié le 04/08/2020
Paul B.
Account Manager / Digital Strategist
Marketing et publicité, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 22/04/2020

"Like mailchimp in the old days"

Commentaires: I needed a sales automation system for a startup that inexperienced users could easily set up and manager

Avantages: So easy to use, great templates, full feature set and sales automation with the free version

Inconvénients: I Actually really enjoying using it and have been able to get the job done quickly

  • Source de l'avis 
  • Publié le 22/04/2020