Avis clients sur OptiMonk

par OptiMonk

Note moyenne

  • Note globale
    4,9/5
  • Facilité d'utilisation
    4,4/5
  • Service client
    5/5

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Puissant outil de génération de leads qui vous aide à récupérer jusqu'à 20 % de vos visiteurs.

En savoir plus sur OptiMonk

16 avis affichés

István K.
CEO
Vente au détail, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 15/07/2019

"MUST HAVE if you run an Online Business"

Commentaires: One of my favorite online tools. The real value for money at my side starts when I put 1$ in and get at least 10$ out. With OptiMonks kickass premade popup templates I’ve made so powerful campaigns (no design skills at all, I’ve grown up on Canva 😀),​ that it’s crushed my ROI. With the FREE trial, it’s a real no brainer.

Avantages: Tons of free templates, outstanding design, powerful triggering settings. I've tried a couple of alternatives, but this one is delightful 👌

Inconvénients: The only thing I’m missing is the built-in​ embedded forms function. That would be reaaallly astounding 😀

Réponse de l'éditeur

envoyé par OptiMonk le 25/07/2019

Thank you soo much for sharing your thoughts with us :)

  • Provenance de l'utilisateur 
  • Publié le 15/07/2019
Gabor I.
Digital Marketing Manager
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 07/10/2019

"Effective & Easy-to-use"

Commentaires: When it comes to collecting email subscribers, OptiMonk is the best option you can choose. Recommended!

Avantages: Gamification popups (e.g. lucky wheel) and wide range of targeting options.

Inconvénients: I use a smaller CRM system and there is no direct integration (although we can connect the 2 systems by using Zapier).

Réponse de l'éditeur

envoyé par OptiMonk le 09/12/2019

Your feedback means a lot to us, thanks for sharing it with the Capterra community :)

  • Provenance de l'utilisateur 
  • Publié le 07/10/2019
Shane D.
Director
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 13/05/2020

"Fantastic Functionality"

Commentaires: Exceptional value for money, and their customer service staff are prompt, informed and so helpful.

Avantages: The range of functionality on the free version alone is simply outstanding. There are so many settings to configure that there is little chance you won't find a way to configure to your perfect desires.

Inconvénients: There are so many configurations possible, that you can get a little overwhlemed, and lost in the menus and submenus. Perhaps a tutorial video with an expert navigating all the menus and settings (and their effects) would be helpful.

  • Provenance de l'utilisateur 
  • Publié le 13/05/2020
Utilisateur vérifié
CMO
Loisirs, voyage et tourisme, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 13/04/2020

"Very easy to setup and great support"

Commentaires: Nice combination of tools for lead generation and scarcity tactics that integrates with Zapier to any platform you use to nurture the leads.

Avantages: Great to setup with wordpress. Settings and rules for targeting, appearance, lead generation, etc are very easy to implement. Support team is also great and helpful. They work closely to us to improve SEO performance within the plugin.

Inconvénients: Pricing model based on pageviews can make the tool expensive, specially when you have campaigns. The pricing is calculated with the entire pageviews of the entire site.

  • Provenance de l'utilisateur 
  • Publié le 13/04/2020
Soma T.
CEO
Internet, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 27/07/2019

"Best way of collecting Facebook Messenger subscribers"

Commentaires: With 80-90% open rates, Messenger marketing is the new email marketing. OptiMonk is one of the earliest adopters of boosting Messenger sign-ups that comes with lots of personalization features.

Avantages: Smart form display: asking Messenger opt-in instead of forcing email sign ups when the user is logged into Messenger. That’s super useful especially on mobile devices.

Inconvénients: I don’t really have any complaints, rather a feature request :slightly_smiling_face: More templates (e.g. side messages) with Messenger opt-in.

Réponse de l'éditeur

envoyé par OptiMonk le 14/08/2019

Thanks for sharing your thoughts We're just working on dozens of new templates - including some sidemessages that can be used to gather Facebook Messenger subscribers :)

  • Provenance de l'utilisateur 
  • Publié le 27/07/2019
Anik P.
Assistant Manager
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 19/12/2019

"OptiMonk Review"

Commentaires: My overall experience has been really good and would recommend to anyone wanting to try this for your website. The interface is really friendly and you don't need any technical skills and wherever technical skills are required, you can get in touch with the customer support; they will sort things out for you in a flash. So far it has been a good experience!

Avantages: The dashboard is easy to understand and play around with
Creation and implementation of campaigns is very user-friendly
Creating custom form fields is also very easy
All in all the user interface is really good
The customer support team is a real champion - very responsive, helpful and lightning quick.

Inconvénients: There are some limitations/wishlists from OptiMonk A lot of integration is still not available and a webhook does not really provide a great experience
Certain customisations are not possible straight forward and need a workaround where you end up losing some in-built features
The designs/templates could have a little more variety say maybe from an industry perspective

Réponse de l'éditeur

envoyé par OptiMonk le 12/03/2020

Dear Anik! We're glad you found the user interface and the support really good :) We would be very pleased if you could send your integration requests to our support team (support@optimonk.com), and we will investigate them. It's also a great idea to create industry-specific templates - thanks for sharing it with us.

  • Provenance de l'utilisateur 
  • Publié le 19/12/2019
Utilisateur vérifié
Software developer
Design, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 31/07/2019

"OptiMonk saves time for me"

Commentaires: Highly recommended - especially for email capturing.

Avantages: The best exit-intent popup plugin I’ve ever used. It provides mobile exit intent as well! OptiMonk saves lots of abandoning visitors day by day in our garden store.

Inconvénients: I can’t see detailed statistics by device.

Réponse de l'éditeur

envoyé par OptiMonk le 14/08/2019

Many thanks for your feedback and your tip :) It's been added to our list of feature ideas :)

  • Provenance de l'utilisateur 
  • Publié le 31/07/2019
Angela W.
Owner
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 07/12/2019

"Business Partner Loves It"

Commentaires: Overall it was great while we used it but right now it doesn't serve me.

Avantages: My business partner setup Optimonk so I don't know the specifics on it except how it works on the front end. I like how we could choose when the pop-ups happened, how often, etc. It always worked and integrated well with ActiveCampaign,

Inconvénients: When I wasn't working with my partner anymore, I ultimately stopped using this software simply because I could do pop-ups for free in my Kajabi website. I prefer all-in-one solutions to simple things like this because it's too much to manage integrations and to continue to pay for each service.

Réponse de l'éditeur

envoyé par OptiMonk le 09/12/2019

Hi Angela - Thank you so much for your thoughts, we really appreciate your feedback :)

  • Provenance de l'utilisateur 
  • Publié le 07/12/2019
Nemil S.
Digital Marketing Manager
Logiciels, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 11/12/2019

"Hands Down!"

Commentaires: Great experience overall. Keep up the great job team.

Avantages: One of the best popup and CRO tools available in the market. A lot of useful features, customization options, and awesome templates. The support is fabulous. Just a couple of pointers need to be addressed which have already been shared with [SENSITIVE CONTENT HIDDEN]. Hope to see them live soon :)

Inconvénients: There is no option to set the probability of the spinwheel.

Réponse de l'éditeur

envoyé par OptiMonk le 12/03/2020

HI Nemil - thank you so much for your review, we really appreciate your thoughts :) Good news: the probability of the spin wheel can be adjusted. Please check it out, and if you have any questions, our support team will be happy to help you :)

  • Provenance de l'utilisateur 
  • Publié le 11/12/2019
Elad A.
Head of Digital
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    5/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    3/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 12/04/2020

"Use of OptiMonk for popups in wordpress"

Avantages: Easy to embbed. I use wordpress and some popups won't work, except this one.

Inconvénients: Bad support for fonts and right-to-left languages, hard to design.

  • Provenance de l'utilisateur 
  • Publié le 12/04/2020
Norbert S.
CMO
Services et technologies de l'information, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 26/07/2019

"My favourite marketing software"

Commentaires: One of the best marketing softwares that I use continously.

Avantages: Targeting and design options, and the first-class support.

Inconvénients: There are smaller bugs in the editor that I don't like.

Réponse de l'éditeur

envoyé par OptiMonk le 14/08/2019

Hey Norbert, Thank you for sharing your thoughts with us. We're continuously working on our editor to make your design work even more enjoyable :)

  • Provenance de l'utilisateur 
  • Publié le 26/07/2019
John V.
Head of Partnerships
Logiciels, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 26/07/2019

"Best lead generation tool"

Commentaires: Amazing ROI, tons of templates, versatile editor. Highly recommend it!

Avantages: The possibility to capture Messenger subscribers is beyond imagination! Amazing tool

Inconvénients: Nothing I can think of at the moment, I like it as it is.

Réponse de l'éditeur

envoyé par OptiMonk le 14/08/2019

Thank you John, your feedback means a lot to us :)

  • Provenance de l'utilisateur 
  • Publié le 26/07/2019
Richard J.
Co Founder
Design, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 26/07/2019

"Best Targeting Available"

Commentaires: Simple, easy to use. It just works.

Avantages: It's reliable targeting and the ability to create popup series, each one triggering the next in the series.

Inconvénients: Sometimes is was slow to load, but this is just as likely to be my connection than their tool.

Réponse de l'éditeur

envoyé par OptiMonk le 14/08/2019

It's great to read your thoughts, Richard. Thanks a lot!!

  • Provenance de l'utilisateur 
  • Publié le 26/07/2019
Zsolt D.
CEO
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 26/07/2019

"If you want to make money with your popup, Optimonk is the way to go"

Avantages: I love the great built in designs, and drag and drop builder is cool as well. But what I like the most is that you can make money with Optimonk. There are lots of special features, that allow popups to be personalized and triggered at the best moment and place.

Inconvénients: The software itself is really smart, so you need some time to get around. But after that, you're good to go.

Réponse de l'éditeur

envoyé par OptiMonk le 14/08/2019

Thanks, you're awesome! I'm glad that our drag'n'drop editor and the personalization options are useful for you :)

  • Provenance de l'utilisateur 
  • Publié le 26/07/2019
Gabor P.
Head of SEO
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/07/2019

"Say goodbye to intrusive popups with OptiMonk"

Commentaires: Powerful app that comes with fair prices (including a totally free plan).

Avantages: Personalization and segmentation. Behavioral targeting enables to treat your visitors as humans (not just ‘users on a website’).

Inconvénients: Set up, like in all new platforms, requires a little bit of a learning curve. But thanks, Monkie, for making this journey fun! :)

Réponse de l'éditeur

envoyé par OptiMonk le 14/08/2019

Thanks, Gabor - I'm glad you enjoy using our app :)

  • Provenance de l'utilisateur 
  • Publié le 30/07/2019
Utilisateur vérifié
Business Development Analyst
Logiciels, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 02/11/2018

"Excellent Campaign Maker"

Commentaires: I have been able to grow the Amount of Visitors that are interested in my Offers in less than 30 days

Avantages: I like the ease to set up Appealing Offers and Campaigns that Converts for my Customers

Inconvénients: I would love to have the possibility to also create landing pages in OptiMonk - that would be a great Asset

Réponse de l'éditeur

envoyé par OptiMonk le 25/07/2019

Hi there, thank you very much for your feedback :) I'm happy to see you enjoyed creating campaigns with OptiMonk. We're continuously working on new widget types, so I appreciate that you shared this feature idea - it's been added to our list :)

  • Provenance de l'utilisateur 
  • Publié le 02/11/2018